BB Curve :: Cannot Access Email Account Management
Jun 1, 2012
BB curve 9300 6.0 I want to change my e-mail accounts. I've tried going into email account management. A screen requesting user name and password comes up to access e-mail settings. I don't know my user name or password. I've tried various times and sometimes it comes up saying that my password is being sent to my device but I can't find where/how. In the midst of this I've had a crash and then I updated but it is still the same except my e-mail accounts are no longer sending or receiving. I can see them but they don't work so I now need to access the e-mail set up even more.?
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Jun 22, 2011
I can't access email account management options it gives me an error: "Unable to open email set-up application. Contact your wireless service provider.".The same problem happens when I try to go to Setup Email Accounts - Internet Mail Account the phone freezes or it returns to previous menu "Setup".Blackberry Bold 9780 Sim Free
Software Version: 6.0 Bundle 2534 (v6.0.0.570.Platform 6.6.0.212) - Last Version on Blackberry SiteThis is terrible I don't even can setup another email account or change settings from my default email account.
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Mar 2, 2012
I cannot log into the Email Account Management of my new Bold 9900. After entering my BB user ID and BB ID password the deivces has a good old think and then tells me: Unable to log in to your BlackBerry ID account. and thats that.
To be clear: Its not the wrong id or pw - I have tried 20 times and the counter that lets you have 10 wrong tries before resetting is not going up. Also I can log in via website using the ID and pw without issue. I have tried taking out the battery (both with device on AND off) and replacing it after 5 minutes.
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Aug 16, 2011
When I try to access my email accounts, I can't. I go into Setup. Click on Email Accounts. The little clock in the center of the screen show up. That's it. I'm still on the Setup main page and nothing has happened. Sometimes, it will take me to the next page, with the two options: internet mail account or enterprise account. Click on internet mail account. It does nothing. Or takes me back to the main Setup page.
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May 26, 2012
I can't access my yahoo email account from the yahoo website so I can view other folders. Tried using 'help' function but my 9300 won't show security code.
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Oct 30, 2012
Email Account activation only allows enterprise account to be created. I do not want or have an enterprise account. How can I active my personal email accounts? I want to remove the activation of enterprise account.
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Jun 14, 2011
I bought a Curve 8520 today, and I want to set it up to access my existing AOL email account. Is this possible? How do I do it? and why do I keep being asked for an Enterprise Server password/code - what is it and where do I find it. Also, while we're getting all techy, my son has a curve and he has fb, twitter yahoo etc on his download icon, but I don't.
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Jun 25, 2012
Thus I cannot add, modify or remove any mail accounts. I tried to download the Email utility but it does not download either.
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Jan 11, 2010
When I'm using wifi and try to access my charter email account.I get a communication failure message
Why is this?
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Oct 31, 2012
I have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
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May 30, 2011
I change my network from zain to wataniy but all my e mail not work when I try to log on to my old e mail I find my old 4 e mail id but when i try to enter the password to active my e mail give me error "sorry , unable to continue your session please log in again "i try so many times but its not work i call my new ISP he tell me its from the phone we cant do any thing i can't remove my old e mail or active them?
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Nov 13, 2012
I have three email accounts that I was able to access on my Blackberry 9900. I am no longer receiving any of the email from those accounts. This situation has existed for 8-10 days. Any time I try to access my email settings to determine if they need a 'reset' I get a message that states; 'Connecting to email setting....'which continues for some time until it tells me that I do not have access to the server. I am also unable to to access facebook, linkedin and google, all because I 'cannot access the server at this time', or in the case of Google, 'The Google Search App cannot connect'.I have contacted my provider and they have reported that all is OK at this end. All I have is a 'smart phone' that is simply acting as a phone at the moment. Good for calls and contacts but nothing elseI changed my gmail account password on line from my home computer, but have not been able to change it on my blackberry. The other two email accounts have had no changes, but no email for days.
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Jul 7, 2011
I changed my password on my gmail account and cannot access email account to get my blackberry to accept it. When I click on email account under set up it just shows a black clock for a second and it disappears.
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Mar 19, 2012
I cannot access my email account on iphone after upgrading to OS 5.1.
Info:
iPhone 4, iOS 5.1
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Jan 2, 2012
I connected my Bold9780 to my PC and I was told there was a device upgrade and that it would take some time. I set it off and my computer crashed (power cut). At first all seemed ok, the upgrade seems to have been successfully installed. However I cannot send or receive emails now. I have tried to reconcile and nothing at all happens. If I try to access my email via settings I just get a message saying "Your device has a problem connecting to the internet" and I'm offered RETRY or CANCEL I've retried loads of times without success. The phone and texting work fine but I cannot access any apps either as it just says "server can not be found"
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Feb 2, 2010
My hotmail email account does not allow me to always chose access point, its provides a list of known points and if its not available it does not give choice of another. Whereas my ntlworld account (pop account) allows me to set default access point as "always ask".
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Jul 30, 2011
I swicht between blackberry bold and new model Torch, and can't setup internet email account.I call my provider, they said that I have to setup troghout internet (?) and send me temporary pass (?).
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Mar 30, 2012
I crushed my iPhone and went to download all my info to the new iPhone I could not acess the cloud because it has a old hotmail account and password assigned to it. I still use the hotmail account but the password has been changed and I cannot remember what it.was that long ago. Last November I changed my Apple ID email from hotmail to Gmail..however never changed the iCloud info..it will not let me change it now or acess the cloud ... How is this done ?
Info:
iPhone 4
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Jul 25, 2011
I'm not able to access email account setup since installing the latest OS. Is there a way to revert to the earlier version?
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Apr 23, 2012
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work
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Jun 24, 2014
When I first set up my iCloud acct. on my iPhone 5s (7.1.1), I had a different email address than I do now. In trying to log in, it asks me for a long-forgotten password to this old email.
How can I resolve this???? I can't even delete the account because it requires that same old password first before I can turn off "Find My Phone."
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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Oct 21, 2011
I just got my blackberry curve 8520 and I tried to set up my account on my pc. I downloaded the BlackBerry App World Browser Plug-in and I was able to connect to my phone. Then as it was downloaded I lost the internet connection and it dropped the download. Ever since then I can't get my phone to "connect" and keep recieving the message"App World Web Plugin Error.An error has occurred communicating with the BlackBerry App World Web plugin. restart your device and try again." Then if I try to connect from my blackberry I get the message "Blackberry App World is having trouble connecting to the Blackberry App World server. Verify your network connections and try again." This is so annoying, there is nothing at all wrong with the connection now. What can I do to fix this?
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Apr 26, 2012
just deleted an old email account and set up a new one on device. however all the old contacts remain. how do i get rid of them. they only go if i delete email account but once i set up a new account the old contacts appear. theres too many i want to delete them.
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Mar 25, 2010
Anyone know how I can access my AKO account? or why I am unable to on my BB?
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Sep 1, 2011
url...I updated my BB Curve 3G system to 6.0 bundle 2534 now I cannot access my e-mail account manager. Nothing works:
- downgrading
- restoring backup
- system reloading
I can set an account via BIS webpage but still my gmail account does not synchronise calendar and contacts.
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Feb 11, 2010
My colleague had a blackberry curve 8900 and this was then passed to me as he left the company. My sim works in the phone fine but I am unable to set up my email as it says there is one already set up. Im no longer in contact with my colleague and not sure what to do. Is there any way of renewing this? When I go to email setup it doesnt have the option of create new email.
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Jul 27, 2012
Unable to receive incoming email to 1 email account on BB Curve 9330. tried several times Sprint support on phone and at store. Able to send emails from that email but it shows only on desktop. Other email accounts are running just fine.
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Jul 14, 2012
I security wiped my bb due to sum software prblms, nw I can't find the battery management option in settings
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Sep 6, 2014
How do I backup or copy an email account or individual emails from a former employer on my iPhone 5s. I can open the emails, but don't have access to the server - just messages on iPhone.Â
Info:
iPhone 4S, iOS 7.1.2
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