BB Curve :: Cannot Access Email Settings
Sep 13, 2011
I have a Blackberry 9300, on Vodaphone, I set up my email sometime ago, but i wanted to add another email address but i can not access my email settings on my phone, does anyone know how I can do this, also after updating my phone my email icon has disappeared how can i get this back?
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Jul 27, 2011
I cannot access my email settings because I can't remember my login and password. How do I find out what it is or how do I change it?
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Mar 22, 2011
I have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
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Apr 16, 2012
I just replaced my Blackberry Torch 9800 with an identical device. There is a User name and Password needed to access e-mail settings.
My device prev iously remembered the User Name and Password (e.g., when I had to synchronize my e-mail whenever the password for the e-mail account changed) but now that the device has been replaced, it is now asking for this information which I have misplaced. Is there an easy way to re-set this password?
I do not remember the User name either (it says the password can be sent to the device if the correct User name is provided). Unfortunately right now I cannot access any e-mail on the device.
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Feb 12, 2010
tell me the steps to locating the APN Settings that I was told should be in the Advanced Options menu- but isn't there? I've got a BB Curve 8530 and need to make sure the TCIP selection is correct.
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Aug 8, 2011
When i'm using the browser the Blackberry Logo Button doesn't seem to work. If I hold it I can switch programs but it wont open the menu where the options are. The button works fine with other applications! I tried wiping the blackberry but it's just not making any difference! I'm so frustrated, I only got the phone the other day!
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Mar 3, 2012
i need to access it and i cant seem to find it anywhere!
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Jun 10, 2012
My Blackberry Curve will no longer let me access the internet or facebook app, it won't let me follow links on my emails and BBM has become very slow, when I try to access the internet or internet based things like facebook or app world it says I need to verify settings.
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Apr 5, 2012
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?
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Jun 11, 2012
How do i reset or retrieve the user ID and password needed to change my email accounts on my Curve 9300. My phone went in for repair and the factory cleared everything that was stored in the phone including pasword. I have no idea what the user id and password are to set up my email accounts again.
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Nov 17, 2011
Email Set-up. I recently bought a Curve 8520 blackberry and got it unlocked, I got problems regarding setup-in my email. I should go to set up. Click set up wizard then email setup. And only one is appearing in my device which says: I want to use a work email account with a blackberry enterprise server.
The Email Settings : add more account envelope is missing ! I activated my host route table 100% fine, but I cannot set up a personal email, only a enterprise one.
Note: Some wireless service providers and third-party device manufacturers have processes called master reset, factory reset, or master clear, which erases all user data and settings for non-BlackBerry carrier devices, restoring them to a "factory" or "out of box" state. The wipe handheld command performs this same function on a BlackBerry smartphone:
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Aug 16, 2011
I recently received a message that I need to confirm my password to further have my private emails forwarded onto the blackberry. now the blackberry won't connect to the server and i can't change the settings/ confirm password.
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Jan 31, 2012
I just updated a blackberry 9300 to OS6 and found some issues regarding the email settings. Here are the issues I've found
1. Somtimes, it takes a very long time to load up email settings. For this , I clicked on "Settings", and then "Email Accounts"
2. Under Email accounts, it is obvious that there are 2 types of emails, one being enterprise, and one for the other types. I wanted to add an emaiil account, however when I click on the first option , nothing happens.
I tried to do some research about this, and came accross articles saying that I need to install "Email Settings", from the desktop manager. So I did, but apparently , it gives me an error that there are dependency issues, which means that I can't install "Email Settings" afterall.
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Aug 12, 2012
i recentley had a fault on my phone so blackberry/orange sent a new hanset i backed up all blackberry messenger contacts hoping to resore them but i cat figure out how to change my email to my new handset ive tried to type it in im now in attempt 3 :s.
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Mar 4, 2012
When I enter the setup tab, I then click on email settings nothing happens.I need to change my gmail settings as I am not happy that my contacts and calendar are being synched with google given their new privacy statements. how I can change these settings.
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Feb 6, 2012
Just downloaded a Blackberry update yesterday and lost my email settings. Set up wizard is frozen. Is there a back door available to reset email settings?
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Aug 16, 2011
When I try to access my email accounts, I can't. I go into Setup. Click on Email Accounts. The little clock in the center of the screen show up. That's it. I'm still on the Setup main page and nothing has happened. Sometimes, it will take me to the next page, with the two options: internet mail account or enterprise account. Click on internet mail account. It does nothing. Or takes me back to the main Setup page.
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Jul 2, 2012
after I did a Wipe in my BB, suddenly I can't setting the email again? i click on the icon several times but nothing happens? I can't have my email from my BB?
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Jun 21, 2012
I am having trouble accessing the Blackberry setup so that I can setup an email account on my phone. I have entered my username and password and I receive an error that the "Username is invalid. The user name must be at least 4 characters." The username I entered is more than 4 characters. Should I be entering my Blackberry ID here or something else?
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Feb 19, 2012
I have a Curve 8310, it was with AT&T, but had it unlocked to use with T-Mobile.
When I go through the Set-up Wizard, when I get to Email Set-up, it doesn't give me the option to set up personal email. It only has "Set-up work email through Blackberry Enterprise Service" OR "I want to skip email setup."
I have a data package with T-mobile and the Blackberry Internet package too, so not sure what's going on.
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Jul 31, 2012
How can I access to blackberry verizon's email on a regular computer?
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Oct 17, 2011
I can see the folders and they are correctly identified when highlighted however when I click on one it opens as one of the other folders ( always the same one) with that folders contents . I can see message headings but can't open.The only way I can access new messages to these folders is via the Messages Folder which actually shows an alert when an email message arrives (the other folders dont even show the alert)My aol account seems to work fine but the Gmail and other emails dont.
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Nov 18, 2011
My company had to wipe my BB and now I do not have the option to 'create or add an email address'. The only option is to 'use a work email account with a BES'. How do I get that option back?
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Dec 20, 2011
my phone doesn't have the email settings icon ir doesn't appear in my phone i think is because me phone hasn't been activated yet . witout this email settings i can use many aplications in my cell.
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May 19, 2011
For some reason my 9300 will not let me going into the e-mail accounts option in set-up! I need to validate my password as it has been changed on my email server. It's work up until now! any ideas guys? I've tried re-boot and making sure the software is up to date but failed.
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Jul 17, 2012
I have stopped receiving emails from my ymail account on my BB Curve and am unable to access 'email accounts' in Set up. When I click on the icon I get a message saying 'your device had a problem connecting to the server'.
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May 26, 2012
I can't access my yahoo email account from the yahoo website so I can view other folders. Tried using 'help' function but my 9300 won't show security code.
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Aug 18, 2011
I have just recently received my new Virgin BB Curve and cannot access the internet. It is telling me I need to tell it if my email is POP or IMAP and I have no idea. We have broadband from Virgin Media and my email accounts are with hotmail, rocketmail and yahoo.
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Nov 29, 2011
Received a meesage from Blackberry saying my gmail could no longer be delivered. I was instructed to enter setup and re-enter my password.
But clicking on mail within setup brings no setup options ...unlike the other like Blackberry Messenger or instant messaging. Once I have clicked on mail settings I find that I cannot exit setup at all (no problem if I select anything other than mail) and must turn off the deivice to restore capability.
This has probably occurred after an OS upgrade ? ..running 6.0 bundle 2534.. though until the Blackberry message I hadn't noticed a problem.
Is there a fix or is there the abilty to backout the upgrade ?
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Jun 1, 2012
BB curve 9300 6.0 I want to change my e-mail accounts. I've tried going into email account management. A screen requesting user name and password comes up to access e-mail settings. I don't know my user name or password. I've tried various times and sometimes it comes up saying that my password is being sent to my device but I can't find where/how. In the midst of this I've had a crash and then I updated but it is still the same except my e-mail accounts are no longer sending or receiving. I can see them but they don't work so I now need to access the e-mail set up even more.?
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Dec 26, 2011
I got a BlackBerry Curve 8520 for Christmas and it won't allow me to set up personal emails, I only have the BlackBerry Enterprise option. I have gone to advanced options and gone to HRT and have sent away for registration as suggested on another page, but I have received no confirmation the message was sent, and I am still unable to access email. Also I cannot down load BlackBerry APS or Facebook. I am an 02 ready to go customer..
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