BB Torch :: Cannot Reset Password To Access Email Settings
Apr 16, 2012
I just replaced my Blackberry Torch 9800 with an identical device. There is a User name and Password needed to access e-mail settings.
My device prev iously remembered the User Name and Password (e.g., when I had to synchronize my e-mail whenever the password for the e-mail account changed) but now that the device has been replaced, it is now asking for this information which I have misplaced. Is there an easy way to re-set this password?
I do not remember the User name either (it says the password can be sent to the device if the correct User name is provided). Unfortunately right now I cannot access any e-mail on the device.
I have validated my account before but cannot remember the password this time. Blackberry Curve 9330 - 6.0 Bundle 3084 (v6.0.0.719 Plateform 4.4.0.560) Need to know how to reset/retrieve my password word so I can gain access to validate my email account.
I have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
I have requested three separate times to reset my Blackberry ID password. Each time is says that an email with instructions to reset my password has been sent, but the emails are not coming through to my email account (not inbox, junk, spam...anything). I'm effectively locked out until I can reset my password.
My BB ID for my Torch has an email address that is missing a digit.When I reached the maximum login attempts, I tried resetting the password but the BB ID for this device is missing a '1', thus when it sends the reset email, it's sending it to an email that isn't mine. I reset my password for the BB ID I thought was for this device, which includes the '1', but when I try using that BB ID on this phone, it says something like "use the BB ID associated with this device".
I have changed my email password on my gmail account using the web browser on my desktop. But I am having difficulty accessing the email settings on my Torch so that I can tap in the new password. I go to "Set up" and then have the choice of "Internet mail account" or "Enterprise account". I click on the first one and get a page entitled "existing users". I then have to tap in my user name and password. I assume this refers to my blackberry username and password. But when I tap the info in and press "continue" I get a message saying "The user name is invalid. A user name must be at least 4 characters". My user name is my gmail address which includes 16 letters before @gmail.com.
there is a username and password to access my email account setup and ive forgotten it, so i cannot register any new email again, kindly assist for a way to delete the username and passowrd, i tried reset to factory defalt, it didnt work
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
I recently reset my Apple ID to a current email because I no longer used my old ID email. I know that this can cause problems with apps and such, but I can't even use my phone. It keeps asking for the password to my old ID email, which is futile. I can get it wrong a few times and reset the password while using my new ID in the reset, but then it just keeps going back to asking for the password to the old email address.
I have a Blackberry 9300, on Vodaphone, I set up my email sometime ago, but i wanted to add another email address but i can not access my email settings on my phone, does anyone know how I can do this, also after updating my phone my email icon has disappeared how can i get this back?
I recently sent my phone back because of a cracked screen and got a new one in the mail. I forgot the email password that I had for my old phone. How do I recover that password?
I am ready to return the phone and go back to BB 9700. The Torch is great, but it's lagging too much and I have to pull the battery everytime I need to use GPS, otherwise, I won't get any GPS signal.
It's just my personal reference, I like the 9700 better.
I received an email on my phone stating that my Blackberry ID account was locked due to too many failed attempts. These were not attempts that I made. It gave me the link to reset my password. When I enter my blackberry email address and the captcha I receive the following notice:
To receive your password reset email at a different email address, you must temporarily forward your email before you click the Submit button.
Following that link (and a few more) it instructs me to go into email setup on my phone and enable forwarding of my mail. I do that and click save and I get the message that my secret question can not remain blank. I do know the answer for the question. When I enter that and save it asks me to enter my password. I can't do that as the password needs to be reset. How to I get through that last step. I know what my password was but it isn't working.
I am presently locked out accessing applications where a blackberry ID is required. I have used the links to reset the password and received a message to say that an e-mail has been sent to my blackberry e-mail address though for security it will not be sent to my phone. I don't know how I can retrieve that e-mail. I just wish to reset my ID password?
Iam receiving notifications that I have to update my facebook ap.. when I get to myworld to check it... Its requiring me for my log in BB ID username (which automatically puts in my email address)... I forgot my password so I had it reset. But its not sending any email confirmation for the password change.
Got an email this morning that said I needed to validate an email account. Said messages from this email account weren't being delivered and resume receiving email, I needed to validate the password. I've tried several passwords that I've used in the past and all were rejected. Obviously I've forgotten the password and can't figure out what to do next.
i tried to get my old account back which i made awhile ago by sending a reset password, it will say sent but nothing will show up in my email, i will then go to see if i can sign up with the username to see if the account has been closed or something and it will say it has been taken already. so i know i have the account created but im just not getting the email, what do i do?
I received e-mail informing me that my BBID has been locked. I followed the direction successful and was told an e-mail would be sent to re-set my password, it has been four days and I have not received the reset e-mail.
i replaced my iphone 4s with a new iphone 4s and it works fine except i cannot get access to email because it keeps asking for my exchange password and i dont know what it is. i only have perosanal email.
Tried to sign in on regular account received note saying email sent, did not get. clicked forgot password, received message sent email to reset password, did not get
I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:
File Path : Setup - Email Accounts Existing Users If you want to access your email settings or you changed your device, log in User Name: Password:
I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.