BB Torch :: Accessing Email Settings For Updating Changed Password?
Aug 23, 2011
I have changed my email password on my gmail account using the web browser on my desktop. But I am having difficulty accessing the email settings on my Torch so that I can tap in the new password. I go to "Set up" and then have the choice of "Internet mail account" or "Enterprise account". I click on the first one and get a page entitled "existing users". I then have to tap in my user name and password. I assume this refers to my blackberry username and password. But when I tap the info in and press "continue" I get a message saying "The user name is invalid. A user name must be at least 4 characters". My user name is my gmail address which includes 16 letters before @gmail.com.
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Jun 24, 2012
Do I need to delete and reinstall my e-mail account in order to send/reply emails? The same email account on my computer works fine it is just on the iPhone and iPad I cannont send/reply.
Info:
iPhone 4
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Nov 10, 2011
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
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Apr 16, 2012
I just replaced my Blackberry Torch 9800 with an identical device. There is a User name and Password needed to access e-mail settings.
My device prev iously remembered the User Name and Password (e.g., when I had to synchronize my e-mail whenever the password for the e-mail account changed) but now that the device has been replaced, it is now asking for this information which I have misplaced. Is there an easy way to re-set this password?
I do not remember the User name either (it says the password can be sent to the device if the correct User name is provided). Unfortunately right now I cannot access any e-mail on the device.
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Jun 28, 2011
on my BB Bold 9650 ,While trying to change email addresses or add a new address, it asks for user name and password and I can't get past that message. I've used every user name and password combination I own and nothing gets me into the email settings mode.
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Dec 27, 2011
I have two email accounts associated with my Blackberry Bold. Both worked fine. I then stopped receiving emails to one. When I try to check that settings are right, i cannot because when I enter username and password I get a message: " The user name is invalid. A user name must be at least 4 characters". My user names is about 20 characters long.
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May 20, 2015
I keep getting a prompt on my LG G3 saying "Authentication Required. Password has been changed". My password has NOT been changed. My emails are not updating and it will not let me manually update either. when I do that I get this authentication message again.
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Sep 10, 2011
Was working on blackberry when the message "message" your administrator changed your password. Now I can no longer unlock the blackberry.
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Jul 26, 2011
I have my work emails fed to my Bold and all has worked well until today - when I was required by my trusty employer to update my Outlook password. As I have tried to follow the instructions from Blackberry (the verify form message), I have gotten stuck in a loop. I go to "Setup" -> "Email account" and click on it. This takes me to "Email Accounts" where I choose option "Internet Mail Account" (it is not an Enterprise account). Click. Now I am back at the previous screen. This loop is nauseatingly repeatable. I have also noticed that, I can really lock up my phone depending on how I exit the Setup app.
Battery removing time. So I have also been trying to simply remove the email account altogether and have been stymied at that as well. I went to the folder for the Outlook emails, chose "Options" then "Email Account Management". And I always get this popup: "Unable to open email setup application. Contact your wireless service provider." Meanwhile, and just for clarification, the other email account (Yahoo) is still receiving mail -- got one while I've been typing this. Thus I cannot get to the settings to change the account/password, and I cannot just delete the account outright. So far as I know.
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Jun 20, 2014
I've changed my apple id and changed password; but when I try to "update" my apps..it reverts back to my old apple id.
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Jun 17, 2014
How do I go about fixing this problem as it keeps saying unable to connect to server
Info:
iPhone 5s, iOS 7.1.1
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May 30, 2011
i changed the sim card in my unlocked BB Torch from Vodafone UK to Bouygues and when it booted up the email application failed to work. After several reboots and changing the sim back, the email now works but i was hoping to be able to use several sim cards with this phone as i travel a lot and this seems difficult or impossible.
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Dec 13, 2011
I am try to add my gmaill account to my Torch 9800 but keep getting a message "Invalid email address or password. Verify your email address and password.If error persists, contact gmail.com."
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Nov 5, 2010
I have recently had to change my e-mail account passwords. Now in order to change them on my blackberry I am asked to do the following when I go to the set up:
File Path : Setup - Email Accounts
Existing Users If you want to access your email settings or you changed your device, log in
User Name:
Password:
I have 3 e-mail accounts going to this phone and each has a new password. I do not know what my user name is, I set it up 2 years ago...how do I retreive my username? when I click on "forgot password" it says the password has been sent to my phone, but I never receive it.
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Jul 18, 2011
I seem to have forgotten the passwors for email settings. Also please confirm the username is my mobile no
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Dec 3, 2011
Just recently I have had a problem with being able to edit my email settings, when I go to main menu > set up > Email accounts it comes up with a username and password. I assume the username that it is requesting would be an email address so I've tried all of mine and all of my passwords in the box, it doesn't seem to be accepting any of them. Also according to my service provider and my sisters blackberry it's not supposed to be requesting any type of username or password there. I have three email accounts: Google mail, Window's live mail and my blackberry email account. My service provider is 3 UK.
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Oct 9, 2012
my Bold 9700 recently died on me. Upgraded to Bold 9900 (?). No problems. BUT I'd like to access the data in my password keeper on the old Bold. I can still get into it via the Desktop Manager (now using latest version - 7?), and have extracted all my photos, videos etc. Is there a way of doing the same for the data in the password keeper?
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Dec 9, 2015
One of the reasons the speakers sounded good was the global settings for sound environments and EQ for headphone jack and speakers. Makes no sense for an update that makes the sound less on this device. PowerAmp has EQ settings, but this does not work for other apps or videos. Not having the global settings is a negative.
The settings for some reason are now located in the Play Music app. It is the same settings and appears to still be global. If it were linked to the Play Music app, I should not be able to mess with settings when the Play Music app is disabled, but I can. I created a shortcut to the Audio Effects with QuickShortcut (handy app!).
Audio Effects are accessible with the QuickShortcut app, so no need for the Play Music app.
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Jul 9, 2015
I'd like to have control over the Emergency Broadcasts that come through my phone. Where do I find these settings at? I can't find where it is to save my life.
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Oct 14, 2010
I recently had a pressure crack to the LCD on my Curve 8310.I need to access my stored passwords in Password Keeper, however since the LCD is toast, can't read anything on the phone.I'm waiting on a replacement LCD, but need Password, ASAP.Is there any programs to view the program on the pc?
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Jul 29, 2011
Which folder is being accessed for ringtones. I know how to get to the point of changing the tone: Menu > Settings > Sound but the list of available ringtones is super short considering how many I have on my SD card. There are several basic AT&T/Motorola tones and then a couple of random ones of mine, but I'm not even sure how those made the list. I set one of the tones/files on my SD card for my "default" ringtone many months ago, but it's not coming up now on the aforementioned list.
I even created a new folder on my SD card called Ringtones (because I had a bunch of random folders on there... Music, Tones, Audio, Sounds), but there is absolutely no way -- as far as I can see -- that I can use/access ANY of them for setting as a ringtone, default or otherwise. When I go into the Sound Settings, as previously mentioned, the list is not using the Ringtones folder from my SD card. Do I need to move tones from the SD card to the phone in order to use them? If so, then how or to where.
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Sep 30, 2015
I just got a new Sony Xperia z3 today and I've updated the system and.everything seemed to.be fine at first and then I notices my notification bar at the top had changed.from black.to grey and everything is different and seems to.be a lot of missing features.
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Jul 5, 2012
On iPhone 4s, how do I prevent personal email accounts (yahoo, gmail) from accessing my work email contact list? I want to keep my work contact list private.
Info:
iPhone 4S, iOS 5.1.1
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May 23, 2011
When I go into the mailbox on my Torch, and click on "options", nothings happens, so I've tried the same with "Messages" , and nothing happens. Text Messages options work, so I have no idea what could be wrong. its been like this since I got it. No matter how I try access it, I just can't, it doesn't do anything. Even if I go to "Setup", "Email Accounts", when I click on "Internet Mail Account", it does nothing. However "Enterprise Account" works. I do have an email account on it, but ever since I tried to access settings it doesn't work. I don't know what else to do,I've tried battery pulls, and all that stuff.
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Mar 9, 2011
I was using another sim card for a couple of weeks. During that time I changed my passwords in both of my Gmail accounts. Now that I went back to my old sim card I got a message in my email accounts telling me that I have to validate the passwords, so I went to Email Settings but I got a message saying: "The application has encountered an error and cannot continue".
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Jul 4, 2011
I was out of my AT&T service area for the weekend and could not access a 3G network.When I returned, my email folders won't open and the screen freezes.The only way to release the screen is to reset it, but the email folders still will not open.
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Apr 3, 2012
I changed my e-mail password on my pc. Now I am not getting e-mail on my Blackberry Torch. How do I change the e-mail address on the Blackberry?
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Dec 4, 2011
im lost on this blackberry website, and im starting to think there useless, i had my phone wiped out and when i went to install the back up of my phone, the password was not entered in and its been over 2 years since ive used the email password. i dont know how to find out my password or now sign onto my email.
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May 4, 2012
I'm not receiving any mail anymore from one of the two email addresses I have on my Blackberry Torch. I recently changed the password online for that email, but not on the blackberry website yet because I fail to log in. when I enter my username, or PIn, it says it will send the info to my device, but that obviously doesn't work. How to proceed?
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Jul 21, 2011
today i configured my Enterprise mail account, then I saw Email settings for signature and everything, but after some time it vanished, only thing I can see is HTML settings and Delivery settings.
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Jul 18, 2011
I recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
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