When I go into the mailbox on my Torch, and click on "options", nothings happens, so I've tried the same with "Messages" , and nothing happens. Text Messages options work, so I have no idea what could be wrong. its been like this since I got it. No matter how I try access it, I just can't, it doesn't do anything. Even if I go to "Setup", "Email Accounts", when I click on "Internet Mail Account", it does nothing. However "Enterprise Account" works. I do have an email account on it, but ever since I tried to access settings it doesn't work. I don't know what else to do,I've tried battery pulls, and all that stuff.
I am trying to change my email settings as i changed my email account. When i go to "Setup", "Email Accounts", then click on "Internet Mail Account", it simply circulates back to "Email Accounts". It keeps doing this repeatedly. I have done a soft and hard reset (by removing battery) and have updated software but nothing seems to help.
I was using another sim card for a couple of weeks. During that time I changed my passwords in both of my Gmail accounts. Now that I went back to my old sim card I got a message in my email accounts telling me that I have to validate the passwords, so I went to Email Settings but I got a message saying: "The application has encountered an error and cannot continue".
I was out of my AT&T service area for the weekend and could not access a 3G network.When I returned, my email folders won't open and the screen freezes.The only way to release the screen is to reset it, but the email folders still will not open.
I'm not receiving any mail anymore from one of the two email addresses I have on my Blackberry Torch. I recently changed the password online for that email, but not on the blackberry website yet because I fail to log in. when I enter my username, or PIn, it says it will send the info to my device, but that obviously doesn't work. How to proceed?
today i configured my Enterprise mail account, then I saw Email settings for signature and everything, but after some time it vanished, only thing I can see is HTML settings and Delivery settings.
I recieved my Torch a few days ago and set up my gmail account on the handset which has been working perfectly. I've had to change my password for gmail on my account. However, when attempting to access the email accounts set up my phone will not let me into the option. Everything else works fine except this. I need my emails for work but, as I can't change the gmail password on my phone or add/delete any form of email account it's a little frustrating, especially as I got this phone due to it being praised for how good emails are on Blackberry. Are they working on a fix for this? I can't even access the Blackberry Internet service even though I have registered my phone.
I have a Torch running on the Italian provider TIM. I recently upgraded the firmware to version 6.0.0.2534 and since then I am no longer able to access my email account settings or add a new email account. I downgraded to the previous version, but still the problem, upgraded again but no luck. Every time I try to access my e mail settings it tells me to contact my provider, and sometimes the phone just freezes. I've tried all the various battery pulls but nothing. After spending hours on the phone with my provider, they tell me that the problem is not theirs but Blackberry!
I just replaced my Blackberry Torch 9800 with an identical device. There is a User name and Password needed to access e-mail settings.
My device prev iously remembered the User Name and Password (e.g., when I had to synchronize my e-mail whenever the password for the e-mail account changed) but now that the device has been replaced, it is now asking for this information which I have misplaced. Is there an easy way to re-set this password?
I do not remember the User name either (it says the password can be sent to the device if the correct User name is provided). Unfortunately right now I cannot access any e-mail on the device.
I recently created a back up of my phone. I followed the wrong advice and wiped the phone. So I went back and restored my back up. Everything backed up, however, the phone went back to default everything, selecting any tab or icon on the set up page will lock the phone when you try to back out or close, and emails cannot be configured - the emails reloaded but I cannot send, receive, or change any email settings - I get error message"unable to open email setup application. contact your wireless service provider." The MAIN issue now is my wireless service provider is not aware of this problem and they keep trying to send me updates via email not accepting that I cannot get my emails from my phone anymore. and are baffled that removing the battery and restarting isn't working?
I have changed my email password on my gmail account using the web browser on my desktop. But I am having difficulty accessing the email settings on my Torch so that I can tap in the new password. I go to "Set up" and then have the choice of "Internet mail account" or "Enterprise account". I click on the first one and get a page entitled "existing users". I then have to tap in my user name and password. I assume this refers to my blackberry username and password. But when I tap the info in and press "continue" I get a message saying "The user name is invalid. A user name must be at least 4 characters". My user name is my gmail address which includes 16 letters before @gmail.com.
I have a Torch 9800. I have changed the password on my email accounts, but now I cannot update the email account settings on my phone. I have tried accessing via the setup menu, where nothing happens when I select "Email Accounts" (even after a hard reboot), and through the Options menu in the messages folder. When I access it from there I get a message that says to contact the service provider.
I've bought new BB Curve 9300 couple of weeks ago and facing some problem regarding my inbox. After configuring my email in the smartphone I am sending and receiving emails are fine but whenever I open an old email address from my PC it receive as new email on the smartphone with new time and date. What is the solution to stop old emails receiving as new ones on the device?Does BB have such synchronizing system that BB automatically sync with the mail server and shows all old emails on the device?
I have my email from exchange server set up on my blackberry. everytime I reply to an email in my Outlook, the email I responded to appears as a new email in my blackberry, so not the email that I sent, but the original email that I responded to.But does not happen when I respond to email on the blackberry. It also does not happen with new email that i send.any idea on how I can stop the emails reappearing as a new email?
In the "message settings' option menu, "e-mail settings" isn't available. I have managed to set up several email accounts by simply going into the 'email" option in the "messaging" menu, but I can't set the phone to check for emails automatically or to notify me of new emails, etc, etc, in other words, I have no menu option, for adjusting the settings for emails. I am running the latest version of the software
I have a BlackBerry Storm (original version) and today, all of a sudden, the email senders name has stopped appearing - all I get on the top line is the little envelope icon and the time, no senders name appears.I cannot recall changing any settings or tinkering with the email settings.
I'm so confused by this that I'm not sure I even understand what the problem is even more. Please ask if I'm not clear on some point...I want to be able to check my email thru the GMail application; get notifications for my Yahoo Messenger, missed calls, voicemails, and SMS Text and MMS messages thru the BlackBerry Messages app; and my Gmail calendar thru the BlackBerry Calendar app.I can't figure out how to make my email NOT appear in Messages. So, I created a dummy email account that gets no email and set that up as the default email account. Now I get my real email thru the Gmail app, and all the other notifications thru Messages (and no emails in there). Great, but the Calendar app won't work with my Gmail account because it only wants to connect to the dummy gmail account and to Facebook. I don't want Facebook to touch my calendar, and I have set it as such in the Facebook App options, but it still does.
Using Google Sync, I managed to get my real calendar to show up in the Calendar as Default. When I run the sync, the appointments I created in the online Gmail calendar appear in the Calendar as being on the Facebook calendar. From the Calendar, I can not create appointments for my real Gmail account, only for my dummy account and for Facebook. If I delete the appointments from the Facebook calendar, then after syncing it deletes the appointments from my online Gmail calendar.I think what I need to know boils down to "how can I prevent email from appearing in Messages?". If I can figure that out, then I can delete the dummy account and set up the email as my real account and then the calendar should work correctly.
Just got myself a Torch 9800 yesterday, set up gmail for email/contacts/calendar.To my surprise that all my existing emails (about 26 of them) still residing in my gmail inbox (online) does not appear on my Torch.It only syncing new emails. is there a way to force it to also sync all my previous emails that still resides on gmail onto my Torch?
When I receive an email, the senders name is not appearing.All I get when I receive an email is the little envelope icon, the time and the subject.I have not changed any settings (as far as I am aware) - but until today, all the information used to be displayed. Little envelope icon, Senders Name, Time, and below all that the subject.Can anyone help please on getting the senders name to display.
My contacts don't appear anymore when I write an e-mail. I used to get them directly when I was typing the first letters of the required contact, but I don't know why it doesn't work anymore.I couldn't find any way to get back to the initial configuration on the options of e-mail topic. The only thing I could find is to attach a contact.
How do I clear out the email address' that are automatically saved and re appear when addressing a new email? This is unique to my phone and does not happen on either of the email accounts when using a computer.
For no obvious reasons, a green icon pierced by a line (vaguely similar to the icon that appears against a draft text message) suddenly appears against certain old text messages, which (when opened) have been wiped out, leaving only the addressee. What is happening here and how can I stop it?
My Torch freezes constantly...like every time I use it. I end up waiting for it to unfreeze. I get a small black box with a timer and it's been happening more and more. What the reason for this might be?
Due to security issues, I am unable to create an account on my BB to receive email. To maneuver around this problem I simply forward all my emails from my University account to my Gmail which I can receive on my blackberry. However, these emails never sync to my phone even though they do appear in my gmail account when I access it through a computer. Any thoughts? Is this a Gmail or BB issue?
I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?
I live in Panama, and I use Telefonica services.Currently I have two accounts already set up on my phone, one is hotmail and the other of my university where I live.I want to add a new email account at Setup-Email Settings and it send me to the page = if you want to access your email settings or you changed your device log in. how can I add a new email account?