BB Torch :: Data Being Used And Am Not On Phone?
Jun 4, 2011
Why does my data usage continue to rise even though my phone is not being used. I shut everything down and got rid of all downloads and email connections? Can my usage be stolen?
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Jan 26, 2010
Going on a cruise next week that has GSM roaming on it. I plan to leave the phone off unless I need to check in with someone in US.I know that the voice rate will be $4.99 per minute, but how do I turn off the data portion of the phone to not rack up crazy roaming data charges. I do have unlimited international email but suspect the cruise ship does not count.
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Aug 17, 2012
how many kilobytes do we need to stay online with ввм ? There is one operator offer me blackberry plans for 1 month for $20 ( 100 MB ) even I am roaming I can still use the data service. Is it good or no ?
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Jun 22, 2011
I was wondering if I drop my data plan can I still use my Torch to make calls?
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Jul 5, 2011
If I have my BB connected to a Wi-Fi Network, which applications won't be transferring their data through Wi-Fi, even though the connection, and they would still consume my MB from my data plan?
I don't know how to make sure that the phone is navigating through Wi-Fi and when it is not! That is why I also would like to know a list of the most common app that NEVER work with Wi-Fi.
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Jul 27, 2011
Been waiting for my Torch to arrive (my first own BB) Have been using friends old Bold and had it all set up with my email, contacts etc. (never went via my Mac). So was all ready to copy data & settings - firstly hit the problem of not being able to use mini-CD for BB User Tools with my Mac - so downloaded it from internet as well as BB Desktop Software 6.Despite the basic printed instructions which came with my Torch telling me I would get a Dialog box with the option to "copy Data and settings from another device" - there appears to be no such option available. The options seem very limited. My friends who lent me the Bold keep talking about using Desktop Manager and certainly so many posts I read here mention it - but it doesn't seem to exist on the software I have.
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Dec 16, 2011
Since some 3-4 weeks I cannot send e-mail while roaming. In fact I cannot send data while roaming.Everything else is working fine, I receive messages on my device, I can receive calls and send txt messages. I cannot surf on the internet.Before I had no problem at all. It just started a few weeks ago.When I write a message and send it, it just stays in my mailbox with the clock icon next to it. When I abroad connect to Wifi, the messages are sent.
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Aug 29, 2011
I was able to see my media files (Pictures, Songs & Videos) from my phone but when I synchronized my phone with my PC I am unable to see these files. Also I am unable to see all the folders that i had created in my phone. But when I connect my phone i can browse these files through my PC.
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Nov 28, 2011
I would like to ask for assistance on my bb torch 9860, my brother accidentally reset the phone and erased all my data stored in it, the worst thing is I did't have back up for any of my contacts in bbm and also having problems listing on desktop software indicating Blackberry 7.0.0 core application mark as required and not installed?
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Oct 16, 2012
I have looked all over my phone and cannot find where to check my data useage, phone timers to see how long i talked to a certain number, how many e-mails or text messages were sent.
I wanted to know my data useage because I use the Wifi when I'm at home and I wanted to run Pandora when I slept and didn't know if it would run off my wifi or my data. The phone said data useage charges still apply but I didn't know what my current useage was first off then secondly if my wifi would cover it or not.
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Apr 21, 2012
I've a few encrypted videos on my smartphone.. the format is .rem The problem is, i'm unable to connect to the app world.. It shows an error suggesting me to turn off my encryption.. the encryption is disabled.. But still doesnt work.. how I can decrypt the data now.??
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Aug 20, 2011
I just updated BB6 and lost much valuable data on sever apps I use for tracking my medical informaiton. For a diabetic loosing my glucose records is dangerous. I use Glucose Tracker and now not only is the data gone but I must buy the pass code again. The same goes for tracking my weight and my blood pressure. If I had known I might lose that data I could have made provisions or not have updated the system.
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Mar 27, 2012
I just lost all my data when I updated the phone on the desktop and don't know how to retreive all my setting etc. I tried to restore but I don't have a backup file.
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Oct 12, 2011
No data after software update
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Mar 25, 2012
My son has a blackberry torch 9800 and we recently went to the Dominicon Republic at which time I told my son not to use his phone for nothing but texts since i added a plan for that while we where gone.However I got my Virgin Mobile bill to find out I had 173.00 in data charges so i looked at my bill and found it showed his phone was using data pretty well every hour we where gone except when the phone was turned off.Can anyone tell me why this phone would be using data and browsing when it was not being used but was merely turned on.
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Dec 8, 2011
How can I transfer data from my palm centro to blackberry torch. I have Outlook and Palm Desktop
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Aug 12, 2012
I want to add my son on my AT&T plan and put a chip in th 9810 torch that I no longer use. This phone was an outright purchase with no contract. When he is home or around any wifi hotspots, let him surf and stream Pandora to his hearts content. When not in range of wifi I want to prohibit all data access other than the unlimited text and phone. Is this possible? I've seen posts about setting the browser options to use wifi but the talk has been when wifi is no longer available it switches to the BB data. This is what I'm trying to prevent.
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Nov 16, 2011
I recently used the BB desktop software to switch data from an older BB storm handset to a new BB Touch 9800 handset. At the end of the syn, i discovered that the data previously contained on the BB tourch 9800 handset are all gone. how the lost data can be recovered?
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Sep 4, 2010
My blackberry torch will suddenly stop being able to connect to any internet service. It has service and the BIS logo. I get the unable to connect to the internet message. Anyone have any solutions? I tried cycling airplane mode, battery pull, and pulling and replacing the sim. This is frustrating to say the least.
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Sep 14, 2012
I have run the update and something has gone bad. Not only I've lost all contacts, mails, SMS and so on, but I can't find anywhere the backup that Desktop Manager claimed to have executed while updating.
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Jan 24, 2012
I have 2 new 9850s, both on US Cellular network, one is mine and the other one is my wife's. No enterprise, both BIS. They are both running OS 7.0 2048. I am having the same problem on both phones. Battery pulls do not fix the issue. Resending service books and pushing the HRT temporarily fixes it.Whenever we enter a spot that drops the data connection (the symbol in the top right changes from 3Gwith the 4 dot blackberry symbol, to just the 3G only SYMBOL) we stop receiving emails. This also happens if we are in an area that is 1X and changes to 1x. I understand why our emails stop, because the data service is unavailable. That's not my issue.My issue is this...when we do move back into an area that has data service, the data connection is not automatically restored. I have to manually go into each phone and push the host routing tables to reregister the devices to get them to receive data again.US Cellular said that they've done everything and that their end is working fine. We just changed from curves and never had a problem getting emails before. If I did lose the data signal, it would immediately reconnect when the data signal was available again.It seems like the Torch units simply stop looking for a data signal after a time of unavailability, like it looks for data and says "We'll guess i'm in an area with no data service. I'm going to just quit looking", but then never remembers to check again later.The wi-fi is off all the time.
It really sucks to have to register the phone over and over again after each trip into my warehouse, where there is no data service available. And its really strange that it is both phones.Apparently there are for signal modes on this phone...1x, 1X, 3G, and 3Gwith bb symbol. If mine drops from the 3G with bb symbol, emails just stop coming and I can no longer connect to email settings. Whats worse is that I have to push the HRT to get reconnected.Does anyone have any suggestions?i don't want to have to defect to an Android device, but this phone simply hasn't been reliable so far. I can't imagine it's US Cell network because our Curves have always worked fine. And I also can't imagine that i purchase 2 defective Torches. These has to be a setting somewhere that will force the phone to search for a data signal all the time and not just give up.
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Jun 4, 2011
how do I turn off my e-mail (easily and quickly, if possible) without turning off data on my Torch? I want data working but want to be able to turn e-mail off and on when needed.
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Oct 27, 2010
How do I pull my contact birthdates into my calendar. I did a clean wipe and restored my contacts afterwards but this did not sync with the calendar. Having around 200 or so contact entries would make it a tedious adventure to re-enter every single data one by one so I'm hoping there is an easier more automated alternative to my problem. I would really like to have my contacts birthdays reminded to me through the calender?
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Feb 11, 2012
i have a problem with my blackberr torch 9860. my phone won't use my wifi connection even though i am perfectly connected with the broght white indication. It also seems to not use my data service plan too, because when i inserted a sim with a registered data plan already, the edge indicator should have become capitalized but it won't. i can't even use my facebook and twitter with it. even the app world is not usable, it keeps on saying "the data service is not operational' i tried using the hard reset and the factory reset but nothing seems to chenge.
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Dec 8, 2011
Is it possible to transfer all data ie; contacts, tasks, memos and calendar, to torch from palm centro and, if so, what is the procedure?
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Jul 23, 2011
I need to transfer data from a blackberry curve 8310 to a blackberry torch 9800. I want to transfer address book, pictures, ring tones, etc. Every time I try to do this on the blackberry manager it tells me that there is an error.
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Mar 15, 2012
My BB Torch 9810 stopped working. Worked with carrier no luck was sent a new phone. I was told that I could go through BB website to have all data wiped from the device. Can anyone confirm that this will indeed wipe all date from the phone even though it will not turn on, has no battery, SIM card or media card in it?
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Nov 29, 2010
The instant my browser starts to load a page my phone switches from wifi to 3G (I see it switch up on the top bar). I don't know how long this has been going on; I learned about it this month after getting wifi in my home and cutting my data plan from 2GB to 200MB--and going over ther limit.My wifi signal ranges from -39 to -67 dBM, which is in the full to three-quarter range on the wifi signal indicator. The service status indicates I'm connected, and wifi diagnostics indicates no issues. If I turn off my mobile network, the browser uses the wifi with no problems. Lastly, my BB app RSS newsreader uses wifi with no problem, and when invoking the browser from within the newsreader, the browser stays on wifi!RIM technical support said this is happening because my phone senses my mobile carrier signal is stronger than wifi, so it uses mobile data instead. In other words, this is a "feature".I don't buy it. Everything I've read says the web browser should use wifi if it's available.
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Nov 16, 2012
Now trying to use Blackberry Protect to restore my contacts list and then want to restore Applictions I had paid for. Any idea how to do this? The BB Protect 'help' says select RESTORE DATA but I cannot see this option, only the option to backup or achive. I suspect this maybe to do with the two different PINS for my device but dont know how to tell it that I have same number, same SIM but different BB i.d.
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Jul 17, 2012
I'm heading overseas in a few weeks and, given the per minute rate for calls, would love to turn off the calls (so they go straight to voicemail), but still have the phone on with access to the internet, train schedules, etc. Please tell me my smart phone is actually smart enough to do this.
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Oct 16, 2011
When I turn my phone on (it is a Torch 9860) is asks me for a "Blackberry ID Username" and "Blackberry ID Passowrd". When I enter the data it says this does not match with a valid Backberry ID. However I can log on tohttpslackberryidlackberry.com. with these details.I have changed my password and also entered it into my device with the password showing, so that I can see it all matches. This is all to no avail. Has anyone else had this problem?
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