BB Torch :: Loss Of Data After Updating 6?
Aug 20, 2011
I just updated BB6 and lost much valuable data on sever apps I use for tracking my medical informaiton. For a diabetic loosing my glucose records is dangerous. I use Glucose Tracker and now not only is the data gone but I must buy the pass code again. The same goes for tracking my weight and my blood pressure. If I had known I might lose that data I could have made provisions or not have updated the system.
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Sep 14, 2011
Yesterday night, i updated my OS in my Torch 9800, it goes in 4 steps
1* backup
2* download
3* install
4* restore
During 4th step (restore), my PC has frozen, half my data is not restored... i miss more than 200 contacts (and other stuffs).Do you know where the BB Software does the backup and store the backup file ? There should be a way to get the backup files to restore at least my contacts but how ?
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Nov 16, 2011
I recently used the BB desktop software to switch data from an older BB storm handset to a new BB Touch 9800 handset. At the end of the syn, i discovered that the data previously contained on the BB tourch 9800 handset are all gone. how the lost data can be recovered?
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Sep 6, 2012
Am using the bb bold9900. I suddenly lost all data pictures,videos and music files.Am able to take pictures and the camera captures as normal but then the pic is not saved strangely enough the total number reduces and no picture saved. Same happens for music files or videos downlaoded or received via either bluetooth or email.Another strange thing is I still have pictures attached to contacts and the ringtone for my profileOther than that everything works well.
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Apr 18, 2011
i will try to login password more then 5 time and I loss all my data please tell me how can I get back all data?
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Mar 27, 2013
I have a strange problem that occurred today after a year of using Z2 without any issues.I've connected my phone to PC to drop/backup some important photos I've made with Win explorer (as usual, sd card, copy, paste to C:userdocumentsphoto... etc.)
And after the backup copying was complete I saw in explorer that 6 Gigabytes in Sd card were gone. I went back to see if photos copied properly and they did, but Z2 has erased also movies, settings, music and e-books from SD card... it went completely stock with only android folder on board.
Restarted the phone, see if it will recover SD itself but all media was gone, in settings, application some of the sony apps were dated to February 1970 ?!?! There was no background defocus and AR effect in 1970 right?? Scanned the phone and Win7 with Avast, Spybot 2015 and BitDefender... all devices and PC are clean and protected.
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Jul 9, 2011
Let's say I want to remove an IT policy from my Bold 9000. (with method 3 -> here ) If I do it , am I going to lose any data?
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Apr 19, 2010
I've had one frustrating experience with my phone and it continues to annoy me. Since the past 6 months that i'm using my nokia 5800, one problem reoccurs frequently. Data on my memory card gets deleted by itself every now and then. I lose videos, music and images primarily every time.
The only option remaining then is to run a data recovery software on my memory card to restore to the lost data. This has happened 5 times in last 6 months and I have no clue why. I have seen many other complaining of the same problem in this forum but there's no solution. I hope to find on in this thread.
For your knowledge, i'm using 8gb micro sd that came with the phone and i'm already on FW ver 40.X which is the latest.List of Nokia phones I've used: 3310, 3315, 3200, 6600,3250, N73 ME, N95 8GB and 5800 XpressMusic (currently using this).
5800 XpressMusic on FW 50.X
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May 19, 2015
Currently touring overseas and internal memory was getting filled with media, transferred to SD card but found an empty folder after completion. Is there any way to find the lost media or reattain them? I really hope there's a solution as I lost quite a few hundreds of photos...
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Dec 29, 2015
Just bought the device and I'm not sure because of teh missing SD card, how to handle my "best practises" for Samsung devices. Originally I stored music, videos, Whatsapp media, Titanium backups and so on on my external memory card. But this option is now gone. Is there any way to create a new partition as external sd card wich is recognized by apps and is not affected by hard resets (which is mostly necessary for custom rom updates) ? I don't want to get in a copy nightmare for every ROM update which requires a full wipe. Is tehre any solution? I can't be the only one who is thinking about this issue.
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Jan 15, 2012
Only after the action did i remember that i had my bank details on their in the blackberry app store. i went round to delete the info and it wasnt simple. after reading the forums and seeing how to erase the info i am concerned about the message underneath the erase option which states you will not be able to email etc. from this device again.Does this mean until she creates a new blackberry ID for herself ?
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May 3, 2012
almost since day one, i have not really had the pleasure of enjoying what 4g signal is really like. i'm in chicago, and when ever i'm either downloading music or streaming video (netflix, Internet) or downloading anything that requires data, the phone completely loses the 4g connection and takes at times up to 5 minutes for the signal to come back. if i keep the phone on 3g only it does not happen, but that defeats the whole purpose of having a 4g device. the "data saver" in settings is off.
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Jul 12, 2011
Since I got my phone in April, I've been experiencing this weird, random thing. Out of nowhere, my phone just loses the files stored in the internal memory/data of the phone. I have lost applications, pictures, music, and videos spontaneously.
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Feb 27, 2011
(Throughout "frequent" means once or twice a week.)Frequent loss of access to data card files Frequent messages that data card contains errors, though accepting fix doesn't work Frequent messages that data card doesn't exist while transfering files from laptop Formatting the data card normally works ... till the next time. But this is frustratingly timeconsuming as the files (photos and podcasts) need to be transferred again. But how can teh system format a data card it says doesn't exist and whose files appear safe and sound when viewed through laptop's My computer?
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Dec 30, 2011
I wanted to copy across all the photographs in my curve, but when I switched on the media card support, they seem to have disappeared. Switching this mode off doesn't help. surely they can't have been deleted?
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Aug 25, 2012
I forgot my blackberry security password and I had key in wrong password five time, I was asked to key in blackberry number and I got only one more chance to get it right otherwise all the information installed on the device will be wipe out. What is blackberry number? and how to get one because I don't want to loss all the data in these phone.
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Oct 20, 2012
I've had my phone since April and has recently started to experience a lot of problems with the handset. I'm best mentioning that my technical know-how is very limited in terms of phones, but I've accepted the fact I'm going to have to run a factory reset on my phone. So the problems I'm experiencing:- All of a sudden, apps start crashing one after the other. So much so that I can't even turn the phone off properly and just have to hold the power button down until it goes off itself.- Sometimes it just freezes, and when it does, it rapidly drains the battery.- Other times it just randomly decides to turn itself off (this has happened during the night resulting in me sleeping in for work because my alarm has failed to go off!)- When apps have crashed and I've had to turn it on and off again, all information stored (ie. texts, photos, Twitter feed) after the 16th October is gone!I've even went on Kies Air to start transferring photos, videos, etc. to my laptop, but even that keeps crashing, meaning it constantly disconnects from the laptop. I cleared out a lot of old apps I don't use anymore, but they reappear when I turn it back on, resetting back to pre-16th October like I mentioned.
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May 8, 2012
I upgraded my App world a few months ago, everything seemed fine, re-booted phone and it seems to be wiped off, cannot seem to locate it anywhere! Same happened to Facebook, downloaded new version today, message came up that it was unsuccessful and has now disappeared, I have re-booted phone and have had no luck in restoring either of them..
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Apr 24, 2012
I just had trouble today with my torch, all of a sudden my incoming call audio does not work if it's handset mode but if it's in speaker mode I can hear the caller but audio transmit is not possible, the person at the other side cannot hear me when the phone is in speaker mode, i have to put into handset mode but in any case, there is obvious problem on the receiving/outgoing side.
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Dec 5, 2011
If I lose service for any length of time the phone appears to just give searching for it. I have to go into manage connections and disable/enable Mobile Connections and get back service almost immediately.
As not answering a call could cost me my job it would be pretty handy to resolve this.
I am on 7.0.0 Bundle 2290 and I only noticed this after the last couple of OS updates.
Obviously a reboot/battery pull resolves the issue temporarily but the next time I suffer an extended loss of service then it recurs.
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Sep 1, 2011
Had my Torch for 8 months. All of a sudden, battery bar shows quick power loss; by noon I am down to about 55%.
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Apr 3, 2012
I have updated my wife's iphone 4 IOS to IOS 5 yesterday night without me realizing that the iTune account was under my name for my iPhone 3gs that i currently using So happily i have click update IOS 5.1 on her iPhone. This morning, when we woke up, to our horror, her entire contacts, emails, pictures and applications were wipeout and went hysterical cause all the contacts are her business partners. Is there a way for me to get back those contacts? and do it fast?
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Jun 12, 2012
All of my data was deleted after i updated my os to os5.1.1. from then on I didnt restore it again. Today, I accidentally restored my iphone and all of my recent photos were deleted. how can I retrieve it again?
Info:
iPhone 4, iOS 5.1.1
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Jun 19, 2012
I just updated my iphone 4 and lost all of my apps, music, and most importantly contact information. How can I get it back?
Info:
iPhone 4, iOS 5.1.1
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Jun 30, 2012
On attempting to update to latest iOS today, everything cleared and phone and sim no longer recognised and cannot be activated or reset to previous OS.
Info:
iPhone 3GS, iOS 5.1
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Nov 22, 2010
is there any way to update my Curve 9300 3G to OS 6 from OS 5 without data plan?If there is so,
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Jun 24, 2010
I have AT&T and my data has not been working since I upgraded to iOS 4 yesterday. MMS, Internet, etc doesn't work. I have called AT&T and they don't know why and can't offer any solution. Anyone else having this problem?
I have tried restoring my phone, resetting the network settings, and AT&T tried unregistering and re-registering my phone but still no data.
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Mar 12, 2012
I did update to 5.1 this morning and the data speed for internet and app gets really slow. I can not use internet and apps like usual at all.
I called att customer service twice and they just said there is no problem. I reset my phone several times already and nothing get better.
Now i have 4G network sign next to the signal bar and is that because of my phone (4gs) doesn't work for 4g network?
Info:
iPhone 4S, iOS 5.1
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Apr 28, 2012
I am trying to download IOS -5 to my iphone but I don't want to lose any data.
Info:
iPhone 4, I want to download the new IOS 5
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Dec 29, 2011
I actually have a Milestone 2 (Droid 2) with Froyo (Android 2.2.2), if I update it to Gingerbread (2.3) with the new version avaible in the Motorola update site, what data will I lost? Contact? Calendar? Applications installed? Photos? Is there any way to backup everything to update it without losting anything?
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May 13, 2011
I know there (can be) problems after installing update. So now I am off to see how I do a data backup.
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