BB Torch :: PC Freeze While Updating OS - Loss Contacts?

Sep 14, 2011

Yesterday night, i updated my OS in my Torch 9800, it goes in 4 steps

1* backup
2* download
3* install
4* restore

During 4th step (restore), my PC has frozen, half my data is not restored... i miss more than 200 contacts (and other stuffs).Do you know where the BB Software does the backup and store the backup file ? There should be a way to get the backup files to restore at least my contacts but how ?

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Aug 20, 2011

I just updated BB6 and lost much valuable data on sever apps I use for tracking my medical informaiton. For a diabetic loosing my glucose records is dangerous. I use Glucose Tracker and now not only is the data gone but I must buy the pass code again. The same goes for tracking my weight and my blood pressure. If I had known I might lose that data I could have made provisions or not have updated the system.

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Nov 22, 2011

Hi,

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Rgds
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Apr 6, 2015

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Jul 4, 2012

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May 8, 2012

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Nov 16, 2011

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Apr 24, 2012

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Dec 5, 2011

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Sep 1, 2011

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Jan 7, 2011

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Apr 21, 2011

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Mar 18, 2012

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Info:
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Mar 30, 2012

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Apr 4, 2012

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Apr 27, 2012

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Jun 28, 2012

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Mar 12, 2012

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Mar 21, 2012

Few days ago I updated my iPhone, I turned it off at night & when I turned it on at morning I discovered that all my contacts are gone, how can I restore them?

Info:
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Jun 8, 2012

Last evening,the i phone battery had died, after charging my 3g iphone, prompts showed a cable (connecting to itunes) update.

So i connected it and ran the update, it said after updating i could restore my contacts and messages. ( Earlier that day we updated our macbook to the osx lion and moved our moble me account to the icloud)

I was not given the option to "restore contacts, messages, information" ( As is customary when updating my iphone)

Note: After the update was complete, ( updated to 4.2.1) IT WAS SUPPOSE TO BE 5.1. (BUT that may be because I have an old 3G iphone??)

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Info:
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Feb 7, 2012

I have updated my Nokia N8 to Nokia Belle with Nokia Updater for Mac but I cannot find contacts, sms and notes. All disappeared and unfortunately I don't have a backup. It is urgent and important. At the end of the update it was asking me if I wanted to import contacts from another Nokia phone, but as it wasn't the case, I bypassed that option. Surely I did something wrong but I really do hope that contacts, notes and sms are saved somewhere on my Mac.

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