I just had trouble today with my torch, all of a sudden my incoming call audio does not work if it's handset mode but if it's in speaker mode I can hear the caller but audio transmit is not possible, the person at the other side cannot hear me when the phone is in speaker mode, i have to put into handset mode but in any case, there is obvious problem on the receiving/outgoing side.
View 5 RepliesCame from LG G4 that didn't have these issues with the same apps.
Sometimes the audio will work fine (notice this more when I'm on WiFi) but sometimes, in all apps (snapchat, facebook, regular gallery view) the video will play but the audio will cut in and out.
Not sure what it is. Phone is rooted (systemless) and is running the EX Kernel. I didn't mess with the audio settings in the EX Manager...
This is a huge issue for me as I spend a lot of time on Snapchat, Instagram and YouTube (I'm a vlogger, etc.).
I have audio through the headset or speakerphone with no issue but none through the handset. Did a battery pull but that did not resolve the issue. I also just upgraded to Rogers OS 5.0.0.743 not sure if this is what caused the problem.
View 4 Replies View RelatedI plug in my headphones, fire up either spotify or GPM (more prevalent and noticible w/ GPM), start a song, lock screen, go about my business. From here, there is no noticible drop in sound quality...until I wake my screen. As soon as the screen wakes the audio quality and volume increases. Better lows, crisper highes, etc. It's not killing my experience, but I can notice it so of course it bothers the geek in me and I've gotta figure out what's going on. Is boomsound not activating?
View 12 Replies View RelatedMy iphone has lost Audio and Audible Click sounds when receiving Calls / Messages etc. Though the ringer volume is at Max, no sound is emanating from the device. What could be the reason ?
Info:
iPhone 3G, iOS 5.1
I am planning on purchasing a Photon this weekend. I was wondering is the loss audio with phone calls happening to everyone or is it just a select few people having the problem. Also the random reboot is this happening to everyone or just a few phones?
View 15 Replies View RelatedI recently went to Verizon and had my storm2 replaced due to a crackle and distortion in the handset speaker. The new phone just yesterday developed the same problem.I am wondering if it is the result of getting debris into the speaker, and I would like to know if there is a way to clean it if so, as it is a pain in the *** to deal with the replacement thing.
View 14 Replies View RelatedNo incoming audio on calls--speaker only. Silent mode is off, volume is turned up.
View 2 Replies View RelatedI upgraded my App world a few months ago, everything seemed fine, re-booted phone and it seems to be wiped off, cannot seem to locate it anywhere! Same happened to Facebook, downloaded new version today, message came up that it was unsuccessful and has now disappeared, I have re-booted phone and have had no luck in restoring either of them..
View 1 Replies View RelatedI just updated BB6 and lost much valuable data on sever apps I use for tracking my medical informaiton. For a diabetic loosing my glucose records is dangerous. I use Glucose Tracker and now not only is the data gone but I must buy the pass code again. The same goes for tracking my weight and my blood pressure. If I had known I might lose that data I could have made provisions or not have updated the system.
View 1 Replies View RelatedI recently used the BB desktop software to switch data from an older BB storm handset to a new BB Touch 9800 handset. At the end of the syn, i discovered that the data previously contained on the BB tourch 9800 handset are all gone. how the lost data can be recovered?
View 3 Replies View RelatedIf I lose service for any length of time the phone appears to just give searching for it. I have to go into manage connections and disable/enable Mobile Connections and get back service almost immediately.
As not answering a call could cost me my job it would be pretty handy to resolve this.
I am on 7.0.0 Bundle 2290 and I only noticed this after the last couple of OS updates.
Obviously a reboot/battery pull resolves the issue temporarily but the next time I suffer an extended loss of service then it recurs.
Yesterday night, i updated my OS in my Torch 9800, it goes in 4 steps
1* backup
2* download
3* install
4* restore
During 4th step (restore), my PC has frozen, half my data is not restored... i miss more than 200 contacts (and other stuffs).Do you know where the BB Software does the backup and store the backup file ? There should be a way to get the backup files to restore at least my contacts but how ?
Had my Torch for 8 months. All of a sudden, battery bar shows quick power loss; by noon I am down to about 55%.
View 1 Replies View RelatedI cannot hear anything from the handset. The phone speaker still works, but no sound if speaker is not turned on?
View 1 Replies View RelatedI have just got a new 9810, I backed up all of my data off the old 9800 this morning and given it back (broken screen). How do I sync them without the old handset?
View 3 Replies View RelatedI have had the problem of not being able to log into Blackberry ID account on my handset, although I can log in via a laptop/desktop.One suggestion was to 'wipe' my handset via BlackBerry Desktop Manager, this proved difficult as I couldn't download and install blackberry desktop manager. This is now resolved, it was a microsoft.NET 3.5 SP issue, long story but I have now installed that.Anyway, I now have the desktop manager on my PC and need help/advice on what I need to do next to rectify the ID log in issue.
View 2 Replies View RelatedI haven't seen anything on thins about the Torch so here goes.I work for a law firm where the attorneys are allowed to purchase their own smartphone, as long as it is a Black Berry or an iPhone (3GS or higher). A few of the main partners rushed out to get the Torch yesterday and the bright people at AT&T restored their old device's data to the Torch.
My problem is while I'm in the process of attempting to back up one of the new Torch devices so I can save the 800 photos that were transferred from an iPhone, the PC doesn't see the Torch. It charges over USB, but the latest DM does not see it at all. Windows does not pop up the found new hardware balloon. Has anyone had this experience so far? I've tried two different Torch devices and on 3 different PCs.
Until last Tuesday, I was away on holidays. Prior to this my Blackberry was working perfectly. However since coming back, I noticed that my laptop & handset do not talk. I was told by the Blackberry software that my handset needed a new upgrade. I tried to upgrade, but this failed & in the meantime, my contacts which were supposedly backed up were obliterated. It claimed the fact that I had a password (which I used to stop my phone making phone calls without my knowing in my pocket) was preventing the upgrade from happening.
I am now literally without phone & lost.
When making or receiving calls, the calls are connected, but using the handset I don't hear anything. The person on the other end of the call can hear me. I've figured out that I can hear when I use the speakerphone, or when I plug in headphones, but I can't seem to hear anything from the phone handset at all.
My Torch has been freezing up a bit lately... but I have no idea what is causing this. Is there a setting I can change, or is something broken in the phone?
I have an e-mail account with a number of aliases. I want one of those aliases to be the one that shows as the sender whenever I send an e-mail from my Blackberry Torch 9800.
On a previous Blackberry there was a 'reply to' option and by putting this alias in there it did the above. Has that option been removed on the Torch?
I cannot set up the alias as a seperate email account on the Torch as there is no actual 'password' with the address.
previously with the Bold 9900 i can use the Alt + O shortcut to view outgoing emails and Alt + I to view incoming emails.
With the BB 9860 there is no physical QWERTY keyboard so how do i view only outgoing emails as above?!
I have recently changed from the bold 9000 to the Torch 9800 and the volume on both the speaker phone as well as the handset seem to be much lower on the 9800. Is there any way to increase the volume other than the controls on the side of the phone. In options I went to enhance call audio but there were no settings for volume.
View 4 Replies View RelatedThe problem I am having is I cannot hear the caller. The caller can hear me. I have to either use an ear piece and microphone or put the phone on speaker. I have had this phone for almost two years. This is a recent problem. I have removed the battery for a full ten minutes and reinstalled. I have performed the update and have the latest versions: Desktop software version 7.1.0.32 release date July 11, 2012 bundle 33. Phone software is 6.0, Bundle 695.
View 6 Replies View Relatedwill the Torch sync with Desktop Manager 5.x.?
View 4 Replies View RelatedHas anyone successfully tethered their Torch 9800 thru Desktop Manager 6? When I connect my phone to my computer and run DM6 I no longer see the option to tether on the bottom left corner of the applications window. I previously had a Curve 8900 and tethered with no problems thru DM6 running on Windows 7. (I'm with T-Mobile and have the unlimited data plan) I just got the Torch, unlocked it and everything is working properly on T-Mobile's network, however as I mentioned when I connect the Torch to the Desktop Manager I don't see any option to tether as I previously did with the Curve 8900. I've look at the Technical Specs provided by RIM at blackberry.com and Tethered Modem is listed as a supported Feature. I've been searching these forums and haven't found any info. Does anyone else have this problem, or am I the only one who does not have this option available on DM6. For what it's worth, I also connected a Torch 9800 running on AT&T network with a 2GB data plan and still do not see this option. However if I connect my old Curve 8900 to DM6 I see the option to tether immediately upon connecting the device on the bottom left corner of the DM6's window.
View 14 Replies View RelatedI just bought a Torch 9800 using the latest desktop and OS 6.I loaded on Documents to Go which works fine on the BB, but it won't let me synch the desktop to the BB.It gives me this message:Your Blackberry device appears to be connected with Mass Storage Mode Enabled. Documents to Go Desktop is unable to pair or sync with devices connected this way. Please disconnect & reconnect your device with Mass Storage Mode disabled. Does anyone know how to do this with Device software version 6.0.0.141?
View 4 Replies View RelatedI cannot hear callers on handset device and must turn on speaker to communicate.So privacy is compromised whenever I need to talk on the phone, as it will be on speaker mode.
I had tried all the following and nothing works:
- make sure Bluetooth is turned off
- removed battery and put back after 1 ~5 mins
- Do backup, update the latest software and restore
Ringtones for my contacts won't work if the handset (Torch 9800) is locked; the default/everyone else ringtone is used instead. When the handset isn't locked it works ok.
View 2 Replies View RelatedAm I the only one that is having trouble with the calibration of the touch screen on the Torch 9800.This is so far the only complaint about the phone. If there are any helpful hints out there, please reply!
View 7 Replies View RelatedWhy does this happen?? I have tried taking out the battery etc. and this makes little to no difference. Any ideas?I am also working out how to get my school email on the device, but I believe this is covered elsewhere so I shall follow up there with any problems.
View 4 Replies View Related