BB Torch :: Put An Email Alias On Handset?
Aug 26, 2011
I have an e-mail account with a number of aliases. I want one of those aliases to be the one that shows as the sender whenever I send an e-mail from my Blackberry Torch 9800.
On a previous Blackberry there was a 'reply to' option and by putting this alias in there it did the above. Has that option been removed on the Torch?
I cannot set up the alias as a seperate email account on the Torch as there is no actual 'password' with the address.
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Jul 27, 2014
I have just changed over to Samsung after being a long time iPhone user. Most things I am getting used to but I can't work out how to setup an email alias in the native email app. I set up my account but the normal email address I have been using for years is an alias.
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May 23, 2011
I have an email address through bt firstname.lastname@btconnect.com which I have to use to set up BB.The email address I use for work is the alias firstname@ firstnamelastname. co.uk.When I send emails from BB they come from firstname.lastname@btconnect.com - which confuses people.I have been trying to solve this problem on and off since December.
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Apr 4, 2012
My iPhone 4S shows no interest in using my alias email address as the default choice for sending and receiving email, even though I've changed the settings in iCloud. Mail persists in using my Apple ID as the default sending email address. It's a minor nuisance as my name shows up either way, but I'd like the correct email address to show.
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Jan 12, 2012
I cannot hear anything from the handset. The phone speaker still works, but no sound if speaker is not turned on?
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Sep 11, 2012
I have just got a new 9810, I backed up all of my data off the old 9800 this morning and given it back (broken screen). How do I sync them without the old handset?
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Oct 16, 2011
I have had the problem of not being able to log into Blackberry ID account on my handset, although I can log in via a laptop/desktop.One suggestion was to 'wipe' my handset via BlackBerry Desktop Manager, this proved difficult as I couldn't download and install blackberry desktop manager. This is now resolved, it was a microsoft.NET 3.5 SP issue, long story but I have now installed that.Anyway, I now have the desktop manager on my PC and need help/advice on what I need to do next to rectify the ID log in issue.
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Oct 20, 2011
On both my 9930 and 9850, with the new software Sprint rolled out, I did a clean install (as I always do every now and then). When trying to setup e-mail (going to Setup > Email Accounts) does not put me into the Blackberry mail setup application anymore. It takes me directly to the web based Sprint BIS website. Is this a bug? If I setup my email this way I cannot do calendar or contact sync. e.
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Aug 13, 2010
I haven't seen anything on thins about the Torch so here goes.I work for a law firm where the attorneys are allowed to purchase their own smartphone, as long as it is a Black Berry or an iPhone (3GS or higher). A few of the main partners rushed out to get the Torch yesterday and the bright people at AT&T restored their old device's data to the Torch.
My problem is while I'm in the process of attempting to back up one of the new Torch devices so I can save the 800 photos that were transferred from an iPhone, the PC doesn't see the Torch. It charges over USB, but the latest DM does not see it at all. Windows does not pop up the found new hardware balloon. Has anyone had this experience so far? I've tried two different Torch devices and on 3 different PCs.
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May 17, 2012
Until last Tuesday, I was away on holidays. Prior to this my Blackberry was working perfectly. However since coming back, I noticed that my laptop & handset do not talk. I was told by the Blackberry software that my handset needed a new upgrade. I tried to upgrade, but this failed & in the meantime, my contacts which were supposedly backed up were obliterated. It claimed the fact that I had a password (which I used to stop my phone making phone calls without my knowing in my pocket) was preventing the upgrade from happening.
I am now literally without phone & lost.
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Mar 22, 2012
When making or receiving calls, the calls are connected, but using the handset I don't hear anything. The person on the other end of the call can hear me. I've figured out that I can hear when I use the speakerphone, or when I plug in headphones, but I can't seem to hear anything from the phone handset at all.
My Torch has been freezing up a bit lately... but I have no idea what is causing this. Is there a setting I can change, or is something broken in the phone?
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Sep 8, 2010
previously with the Bold 9900 i can use the Alt + O shortcut to view outgoing emails and Alt + I to view incoming emails.
With the BB 9860 there is no physical QWERTY keyboard so how do i view only outgoing emails as above?!
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Feb 14, 2011
My partner has just had to exchange her handset because it wasn't working correctly. She is using the same sim. She had already added her email address on the old handset and adding it on the new handset is proving to be a problem.
When she tries to 'add email' it comes up saying 'existing users' and asking for the user name and password. When we type in the full email and password it says 'Blank user name. Type a valid user name'
We have tried just typing the first part of the email without the '@whatever.com' bit on the end and it says 'connecting to email settings' and then 'the information you provided is incorrect. retype your user name and password. Your user name and password are case sensitive.'
...so we are unable to add the email address.
how to add the email address?
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Apr 24, 2012
I just had trouble today with my torch, all of a sudden my incoming call audio does not work if it's handset mode but if it's in speaker mode I can hear the caller but audio transmit is not possible, the person at the other side cannot hear me when the phone is in speaker mode, i have to put into handset mode but in any case, there is obvious problem on the receiving/outgoing side.
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Aug 13, 2010
I have recently changed from the bold 9000 to the Torch 9800 and the volume on both the speaker phone as well as the handset seem to be much lower on the 9800. Is there any way to increase the volume other than the controls on the side of the phone. In options I went to enhance call audio but there were no settings for volume.
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Apr 10, 2011
The problem I am having is I cannot hear the caller. The caller can hear me. I have to either use an ear piece and microphone or put the phone on speaker. I have had this phone for almost two years. This is a recent problem. I have removed the battery for a full ten minutes and reinstalled. I have performed the update and have the latest versions: Desktop software version 7.1.0.32 release date July 11, 2012 bundle 33. Phone software is 6.0, Bundle 695.
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Mar 25, 2011
I have recently purchased a storm 9530 unlocked (previously was registered with verizon wireless). I have a blackberry plan from a different service provider. Everything seems to be working fine except the email, where it says the set is not registered. I have registered it by going to advanced options-host routing table and then registered it. I even got a message from my service provider which says that my wireless handset has been registered.
Still I am getting the same message - the set is not registered, go to options - advanced options - host routing table and register. Also the BB app world is not downloading on to the set. The icon is there but when I click it the web browser opens and nothing happens. There's just white screen with blackberry written as in when you open a BB browser.
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Aug 16, 2010
will the Torch sync with Desktop Manager 5.x.?
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Aug 16, 2010
Has anyone successfully tethered their Torch 9800 thru Desktop Manager 6? When I connect my phone to my computer and run DM6 I no longer see the option to tether on the bottom left corner of the applications window. I previously had a Curve 8900 and tethered with no problems thru DM6 running on Windows 7. (I'm with T-Mobile and have the unlimited data plan) I just got the Torch, unlocked it and everything is working properly on T-Mobile's network, however as I mentioned when I connect the Torch to the Desktop Manager I don't see any option to tether as I previously did with the Curve 8900. I've look at the Technical Specs provided by RIM at blackberry.com and Tethered Modem is listed as a supported Feature. I've been searching these forums and haven't found any info. Does anyone else have this problem, or am I the only one who does not have this option available on DM6. For what it's worth, I also connected a Torch 9800 running on AT&T network with a 2GB data plan and still do not see this option. However if I connect my old Curve 8900 to DM6 I see the option to tether immediately upon connecting the device on the bottom left corner of the DM6's window.
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Sep 5, 2010
I just bought a Torch 9800 using the latest desktop and OS 6.I loaded on Documents to Go which works fine on the BB, but it won't let me synch the desktop to the BB.It gives me this message:Your Blackberry device appears to be connected with Mass Storage Mode Enabled. Documents to Go Desktop is unable to pair or sync with devices connected this way. Please disconnect & reconnect your device with Mass Storage Mode disabled. Does anyone know how to do this with Device software version 6.0.0.141?
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Nov 9, 2012
I cannot hear callers on handset device and must turn on speaker to communicate.So privacy is compromised whenever I need to talk on the phone, as it will be on speaker mode.
I had tried all the following and nothing works:
- make sure Bluetooth is turned off
- removed battery and put back after 1 ~5 mins
- Do backup, update the latest software and restore
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Aug 16, 2011
Ringtones for my contacts won't work if the handset (Torch 9800) is locked; the default/everyone else ringtone is used instead. When the handset isn't locked it works ok.
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Feb 8, 2010
I migrated to a different carrier. I setup a new blackberry email address on it. When I used BB Desktop Manager restore to bring my data onto the 9700, it brought my old email address along with it. The new carrier has no clue on how to erase it. I have to be careful now to make sure I am choosing new carrier when sending out emails otherwise they won't send. How do I delete the old carrier email address? From the handset or from Desktop Manager?
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Jan 30, 2010
I just bought a Samsung Alias u740 the gray version off eBay. I opened the battery and it didn't show any ESN/MEID number... There are two sets of numbers though. One has 11 numbers, another one has 8, 4 letters and 4 numbers. which one the ESN would be?
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Sep 13, 2010
Am I the only one that is having trouble with the calibration of the touch screen on the Torch 9800.This is so far the only complaint about the phone. If there are any helpful hints out there, please reply!
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Aug 22, 2010
Why does this happen?? I have tried taking out the battery etc. and this makes little to no difference. Any ideas?I am also working out how to get my school email on the device, but I believe this is covered elsewhere so I shall follow up there with any problems.
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Dec 2, 2011
I started the contract in November 2011 with a Torch 9860.I had numerous problems with the phone freezing and randomly losing data such as texts, call logs and emails. In 9 months I've had 5 phones and 1 sim card change, 2 weeks ago BT changed the handset to a Torch 9810. The phone has worked fine till Friday when it started doing funny things like randomly receiving texts which were from old conversations. On saturday afternoon it lost all data by way of texts, call logs and emails that were over 24 hours old and in the last hour has lost everything over 6 hours old.I have all calls, texts and emails going into the messages list and have that set to save everything for ever so I can chose when to delete information.As I;m a consultant I need my call logs, texts and emails to work out my billing so this really is a pain.
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Sep 15, 2010
I thought the new OS 6 would resolve the problem. I have the device set to save forever, and it is erasing everything older than 60 days on my desktop.
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Mar 9, 2010
I am trying to activate a Verizon wireless phone with page plus and the ESN seems clear but when I try to do the OTA programming, it can't recognize the phone. Kitty Wireless (who have been very kind) have been helping but they the esn must be wrong. Any ideas of where to find an ESN BESIDES under the battery? I have looked under settings and phone info but it's not there.
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Feb 24, 2010
Recently I have been getting a problem with my 9700 Blackberry. When I make or receive calls, I can not hear anything out of my handset. The person on the other line can hear fine (Usually with me going Hello Hello a million times!) The only time I can hear anything is when I have my bluetooth on or switching it to speakerphone.
I tried doing the soft reset (battery pull when the phone was still on) ...still nothing. Although it did work a couple of times. Its on and off, but recently the situation has gone from bad to worse.Anyone out there with the 9700 with the same issue? It's really annoying and I do use the phone a lot for important calls.
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Jan 2, 2010
When i hook up the usb cable to the phone and pc i get a message on pc that usb not recognized device attached has malfunctioned and on the phone says connect failure. Has anyone else had this problem and if so what is a fix for it.
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