BB Torch :: Ringtones For Contacts Won't Work If The Handset Is Locked?
Aug 16, 2011
Ringtones for my contacts won't work if the handset (Torch 9800) is locked; the default/everyone else ringtone is used instead. When the handset isn't locked it works ok.
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Sep 16, 2014
After the latest update to Android 5.1 the individual ringtones for contacts doesn't work anymore if the mp3 file is in the sdcard.
If the mp3 file is in the internal memory it works correctly. This behaviour was not present with previous versions of android.
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Apr 2, 2012
The ringtones I have assigned to several of my contacts no longer work when the people call me. The tones are in my itunes and stored on the iphone, but will the only tone working for the contacts is the default tone. They worked fine until a few weeks ago, and I have done all sorts of trouble shooting but nothing has worked. Apple said the files for my custom tones were corrupt and I had to fix that which I did. However, even if I assign a regular tone i.e. Marimba, it still will not ring if the default is another tone.
Info:
iPhone 4S
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Oct 30, 2011
All of a sudden, my alarm stopped going off. I can't make it work. I don't think my ringtones work any more. I have had my phone on silent because of the meetings I've been in, but when I've been searching my phone for the problem, I notice that all of my ringtones are locked? What's going on? How do I fix this? I need to be able to hear my phone and use my alarm.
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Nov 5, 2012
I try to get my contacts in Outlook2010 but it dosen't work at all.with the Outlook2003 was no problem.Is there an instruction how to do this?
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Jul 23, 2010
I have a Orange Blackberry 9700 which I have had unlocked. The phone is unlocked and reads the T-mobile SIM card, however I am having no luck at all with email and data facilities on the Blackberry.I have contacted T-Mobile and they have attemepted to send the service books to me however they are not reaching me. They have been through a whole host of procedures to try and get the problem sorted including doing a security wipe and also restoring the email accounts, I have tried to send the service books to myself through the BIS website as well.
It seems odd that I can not connect to the Blackberry Wireless Network because I my device pin is recognised on the T-Mobile website. I have tried to register the device using Host Routing Table but still no joy.If you have any clue as to why I can not access data services then I would really appreciate some help. I do have my data plan enabled, I know sometimes this can be a reason why people have this problem.
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Nov 1, 2011
Yesterday i bought a galaxy s2, but there is a big problem .I can call and receive call only with speakerphone and headphones, the handset don't work.
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Nov 10, 2011
Any easy way to copy my contact details from my BB bold to sim. The reason being that I'm getting a replacement phone tonight as this hand set is faulty.
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May 4, 2012
how do i back up all my contacts from my old handset to my laptop ready to install on my new handset ?x
Info:
iPhone 4
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Jan 21, 2010
I purchased an unlocked Nokia 2680 handset in the UK this month to replace a broken handset for my pay-as-you-go O2 sim card. I was told by the representative that the phone was tri-band and would work in the United States, where I live presently. I am emailing from the US where the phone does not work. It does not roam with my UK network (o2), nor will my AT&T sim card work in the phone (sim card registration failed).Any ideas? I thought an unlocked handset bought from an independent provider would work on any network??
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Mar 27, 2010
So I bought this used storm. Touch screen worked perfectly.But it had tons of dust under screen. so i did some research found a video on how to clean it. So I lefted the screen with a guitar clip, put a thin lint removing cloth underscreen. Got all the dust out, I was excited phone was looking Good.BUT NOW PHONE DOES NOT RESPOND TO ANY TOUCH AT ALL. I mean NONE. Anyone know what happened? What I need to replace or do now? Any suggestions or feedback would be great.
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Jan 12, 2012
I cannot hear anything from the handset. The phone speaker still works, but no sound if speaker is not turned on?
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Sep 11, 2012
I have just got a new 9810, I backed up all of my data off the old 9800 this morning and given it back (broken screen). How do I sync them without the old handset?
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Oct 16, 2011
I have had the problem of not being able to log into Blackberry ID account on my handset, although I can log in via a laptop/desktop.One suggestion was to 'wipe' my handset via BlackBerry Desktop Manager, this proved difficult as I couldn't download and install blackberry desktop manager. This is now resolved, it was a microsoft.NET 3.5 SP issue, long story but I have now installed that.Anyway, I now have the desktop manager on my PC and need help/advice on what I need to do next to rectify the ID log in issue.
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Apr 1, 2010
okay so right now i been using a blackberry storm 9530 unlocked for tmobile. phone is great but is a pain in the *** when texting. so now im getting the bold 9700 unlocked in few days. so the help that i need, is how to save all my contacts to simcard? or how using blackberry desktop manager 5.0?i did that tutorial but after i click synchronize everything loads but the outlook express doesnt pop-up.or to make it easier, show me how to save them using outlook express 2007. (btw i use windows 7).
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Aug 13, 2010
I haven't seen anything on thins about the Torch so here goes.I work for a law firm where the attorneys are allowed to purchase their own smartphone, as long as it is a Black Berry or an iPhone (3GS or higher). A few of the main partners rushed out to get the Torch yesterday and the bright people at AT&T restored their old device's data to the Torch.
My problem is while I'm in the process of attempting to back up one of the new Torch devices so I can save the 800 photos that were transferred from an iPhone, the PC doesn't see the Torch. It charges over USB, but the latest DM does not see it at all. Windows does not pop up the found new hardware balloon. Has anyone had this experience so far? I've tried two different Torch devices and on 3 different PCs.
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May 17, 2012
Until last Tuesday, I was away on holidays. Prior to this my Blackberry was working perfectly. However since coming back, I noticed that my laptop & handset do not talk. I was told by the Blackberry software that my handset needed a new upgrade. I tried to upgrade, but this failed & in the meantime, my contacts which were supposedly backed up were obliterated. It claimed the fact that I had a password (which I used to stop my phone making phone calls without my knowing in my pocket) was preventing the upgrade from happening.
I am now literally without phone & lost.
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Mar 22, 2012
When making or receiving calls, the calls are connected, but using the handset I don't hear anything. The person on the other end of the call can hear me. I've figured out that I can hear when I use the speakerphone, or when I plug in headphones, but I can't seem to hear anything from the phone handset at all.
My Torch has been freezing up a bit lately... but I have no idea what is causing this. Is there a setting I can change, or is something broken in the phone?
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Aug 26, 2011
I have an e-mail account with a number of aliases. I want one of those aliases to be the one that shows as the sender whenever I send an e-mail from my Blackberry Torch 9800.
On a previous Blackberry there was a 'reply to' option and by putting this alias in there it did the above. Has that option been removed on the Torch?
I cannot set up the alias as a seperate email account on the Torch as there is no actual 'password' with the address.
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Sep 8, 2010
previously with the Bold 9900 i can use the Alt + O shortcut to view outgoing emails and Alt + I to view incoming emails.
With the BB 9860 there is no physical QWERTY keyboard so how do i view only outgoing emails as above?!
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Sep 7, 2010
I didn't realize the contacts from my e-mail were synchronized with my BB. I deleted contacts in my e-mail and to my surprise it deleted the contacts from my BB as well. Is there anyway to restore just the missing contact information from the handset? If not, is there any hope of restoring these contacts?
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Apr 24, 2012
I just had trouble today with my torch, all of a sudden my incoming call audio does not work if it's handset mode but if it's in speaker mode I can hear the caller but audio transmit is not possible, the person at the other side cannot hear me when the phone is in speaker mode, i have to put into handset mode but in any case, there is obvious problem on the receiving/outgoing side.
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Aug 13, 2010
I have recently changed from the bold 9000 to the Torch 9800 and the volume on both the speaker phone as well as the handset seem to be much lower on the 9800. Is there any way to increase the volume other than the controls on the side of the phone. In options I went to enhance call audio but there were no settings for volume.
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Apr 10, 2011
The problem I am having is I cannot hear the caller. The caller can hear me. I have to either use an ear piece and microphone or put the phone on speaker. I have had this phone for almost two years. This is a recent problem. I have removed the battery for a full ten minutes and reinstalled. I have performed the update and have the latest versions: Desktop software version 7.1.0.32 release date July 11, 2012 bundle 33. Phone software is 6.0, Bundle 695.
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Feb 11, 2011
I've tried the custom SMS tones on contacts and they don't work. I've tried doin' the add new profile but every time I go to try and add an exception, I can never find where it says "add exception" on my phone. I only need it for my husbands text messages. He's in the army and hes gone right now and when we're not able to be with each other, I wanted to make sure I would know when it was him texting.
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Aug 16, 2010
will the Torch sync with Desktop Manager 5.x.?
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Aug 16, 2010
Has anyone successfully tethered their Torch 9800 thru Desktop Manager 6? When I connect my phone to my computer and run DM6 I no longer see the option to tether on the bottom left corner of the applications window. I previously had a Curve 8900 and tethered with no problems thru DM6 running on Windows 7. (I'm with T-Mobile and have the unlimited data plan) I just got the Torch, unlocked it and everything is working properly on T-Mobile's network, however as I mentioned when I connect the Torch to the Desktop Manager I don't see any option to tether as I previously did with the Curve 8900. I've look at the Technical Specs provided by RIM at blackberry.com and Tethered Modem is listed as a supported Feature. I've been searching these forums and haven't found any info. Does anyone else have this problem, or am I the only one who does not have this option available on DM6. For what it's worth, I also connected a Torch 9800 running on AT&T network with a 2GB data plan and still do not see this option. However if I connect my old Curve 8900 to DM6 I see the option to tether immediately upon connecting the device on the bottom left corner of the DM6's window.
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Sep 5, 2010
I just bought a Torch 9800 using the latest desktop and OS 6.I loaded on Documents to Go which works fine on the BB, but it won't let me synch the desktop to the BB.It gives me this message:Your Blackberry device appears to be connected with Mass Storage Mode Enabled. Documents to Go Desktop is unable to pair or sync with devices connected this way. Please disconnect & reconnect your device with Mass Storage Mode disabled. Does anyone know how to do this with Device software version 6.0.0.141?
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Nov 9, 2012
I cannot hear callers on handset device and must turn on speaker to communicate.So privacy is compromised whenever I need to talk on the phone, as it will be on speaker mode.
I had tried all the following and nothing works:
- make sure Bluetooth is turned off
- removed battery and put back after 1 ~5 mins
- Do backup, update the latest software and restore
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Jan 20, 2010
i formated sd card and put more stuff on it but when i go to advanced section in profile and try to change email and text msg they dont show up.
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Nov 26, 2015
Getting custom ringtones to work on the 950?
If so what program did you use and in what method did you get the audio file on your phone?
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