BB Bold :: Loss Of Data On 9900
Sep 6, 2012
Am using the bb bold9900. I suddenly lost all data pictures,videos and music files.Am able to take pictures and the camera captures as normal but then the pic is not saved strangely enough the total number reduces and no picture saved. Same happens for music files or videos downlaoded or received via either bluetooth or email.Another strange thing is I still have pictures attached to contacts and the ringtone for my profileOther than that everything works well.
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May 12, 2012
Yesterday I updated by 9900 to 7.1.0 bundle 1149. I'm on Vodafone UK.
Since doing so the Map icon has dissapeared from my phone and on searching can't be found anywhere. When I look in my applications (installed and de-installed) it isn't there either. I've looked on app world to see if I could find it there to re-download, but can't find it there either.
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Jan 15, 2012
Only after the action did i remember that i had my bank details on their in the blackberry app store. i went round to delete the info and it wasnt simple. after reading the forums and seeing how to erase the info i am concerned about the message underneath the erase option which states you will not be able to email etc. from this device again.Does this mean until she creates a new blackberry ID for herself ?
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Nov 18, 2011
this bb bold 9900 is my first bb. been using this for the past 2 months and was great. suddenly over these past few days, sometimes i cant get data conection. ping and dns lookup is ok.
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Sep 21, 2011
I live in Jersey UK and I have a pay-as-you-go SIM card from Jersey Telecoms. I can check emails using POP3 and SMTP on my existing mobile. I just ordered a 9900 from amazon. Will I be able to put the SIM card in my blackberry to check my emails?
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Nov 10, 2011
My daughter has just upgraded from a curve 8520 to a Bold9900 the problem is she has used over her limit of 500mb of data in under a month, she mosty uses facebook, but is not doing anything different from when she had her curve, we cannot understand how she is using so much data we have checked her bill and some days it is saying 30 mb of data which we thought was impossible, could anyone help me to sort out this problem, we have wifi in the house and have set her blackberry so she can use this at home but it stops her from sending or receiving messages and calls.
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Jun 3, 2011
On my older 8520 I could go into Settings and turn off date at night, so no emails or BBM or Facebook came thru. Just calls or texts. How do I set that on the Bold 9900?
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Oct 21, 2012
I got a replacement Bold 9900 when my previous one developed hardware issues. I transferred the SIM card to the new phone which is now operational. I also did a backup restore which retrieved my Contacts, WiFi and other data but not pictures and files. So, I tried to connect to my old device with a USB cable; this prompts me to sign-in which does not work I think because the SIM card is not there(?)
Is it possible that I connect to my old phone as a USB device when it does not have a SIM card?
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Dec 29, 2011
I am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
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Oct 9, 2011
I purchased new Bold 9900 and want to transfer contact list from old Curve 8900 to new phone using Bluetooth. The 8900 transfered all data, confirming the number of entries it transferred, but the 9900 only received the first entry in my contact list. How do I get all contacts into the 9900?
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Sep 5, 2011
I upgrade 9700 to 9900 I have many autotext 922,if impossible to restore in the 9900.
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Jan 29, 2012
After putting my phone on charge last night, I woke up to my 9900 with a blank screen and a red light that blinks every couple of seconds. No amount of battery pulls would fix the problem. Upon researching for a solution I discovered that this issue is actually a very common problem with the 9900. At this rate, I don't really care about recovering my phone as it seems that the model is entirely unreliable anyway. Just want to know if anybody with this issue has been successful in retrieving files stored on their device. I recorded some important videos a few days back, and stupidly saved it directly onto the device instead of the memory card. Desktop manager doesn't recognize the phone with or without the battery inserted.
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Dec 23, 2011
My phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
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Apr 18, 2011
i will try to login password more then 5 time and I loss all my data please tell me how can I get back all data?
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Aug 20, 2011
I just updated BB6 and lost much valuable data on sever apps I use for tracking my medical informaiton. For a diabetic loosing my glucose records is dangerous. I use Glucose Tracker and now not only is the data gone but I must buy the pass code again. The same goes for tracking my weight and my blood pressure. If I had known I might lose that data I could have made provisions or not have updated the system.
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Mar 27, 2013
I have a strange problem that occurred today after a year of using Z2 without any issues.I've connected my phone to PC to drop/backup some important photos I've made with Win explorer (as usual, sd card, copy, paste to C:userdocumentsphoto... etc.)
And after the backup copying was complete I saw in explorer that 6 Gigabytes in Sd card were gone. I went back to see if photos copied properly and they did, but Z2 has erased also movies, settings, music and e-books from SD card... it went completely stock with only android folder on board.
Restarted the phone, see if it will recover SD itself but all media was gone, in settings, application some of the sony apps were dated to February 1970 ?!?! There was no background defocus and AR effect in 1970 right?? Scanned the phone and Win7 with Avast, Spybot 2015 and BitDefender... all devices and PC are clean and protected.
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Nov 16, 2011
I recently used the BB desktop software to switch data from an older BB storm handset to a new BB Touch 9800 handset. At the end of the syn, i discovered that the data previously contained on the BB tourch 9800 handset are all gone. how the lost data can be recovered?
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Sep 18, 2012
from the link below and from the comparisons in the RIM website, I had the impression the 9930 only added CDMA to the 9900. I then decided to purchase a 9930 to be safe, but am having difficulties connecting it to my Brazilian phone provider (the data does not work, but voice is good). confirm that the 9930 really only adds CDMA technology to the 9900 and should be working with my Brazilian GSM provider?
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Jun 11, 2012
tried to transfer contact data to new phone 9900 using blackberry manager on pc. now seem to have lost all contact data from old phone and sim.
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Oct 15, 2011
Can someone tell me how to transfer the data from my 9900 to the 9700 without going through the the phone, my phone fell apart after 4 days (keys fell out of the keyboard), my service providor gave me a loan phone, and now I cannot get the data transfered from my 9900 profile to the 9700..
I dont have the old "9900" for the data transfer
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Jul 9, 2011
Let's say I want to remove an IT policy from my Bold 9000. (with method 3 -> here ) If I do it , am I going to lose any data?
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Jun 7, 2012
I have just bought BlackBerry Bold 9900 and I can not access internet thourgh WiFi while Iam closing Mobile Data option.
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Jul 5, 2012
My two months new 9900 dead on me yesterday. I am told there is a short on the system board and BB will not power up. I need to get my contact information and some data in my BB back up somewhere until I receive my new phone, anyway I can do it? I tried many ways including remove battery and connect to USB, I also have my 9900 charged for more than 10 hours already. Still no power.
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Nov 26, 2012
I have a Blackberry Bold 9900 with IMEI 35856604xxxxxx, I did an update for the software version 7.1.0 Bundle 2061 however I entered the password 5 times due to a non functional button on my keyboard and all data was wiped. Unfortunately I do not have a backup and I lost all my contacts and media files. Is there a way to rollback knowing that I did previously an upgrade for the software version over the air, so probably my data is stored somewhere on RIM servers.
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Nov 4, 2012
i upgraded the software on my 9900 and now my data plan isnt working.i dont know what to do, tryied calling the network they promised to help and this is from this morning.
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Apr 19, 2010
I've had one frustrating experience with my phone and it continues to annoy me. Since the past 6 months that i'm using my nokia 5800, one problem reoccurs frequently. Data on my memory card gets deleted by itself every now and then. I lose videos, music and images primarily every time.
The only option remaining then is to run a data recovery software on my memory card to restore to the lost data. This has happened 5 times in last 6 months and I have no clue why. I have seen many other complaining of the same problem in this forum but there's no solution. I hope to find on in this thread.
For your knowledge, i'm using 8gb micro sd that came with the phone and i'm already on FW ver 40.X which is the latest.List of Nokia phones I've used: 3310, 3315, 3200, 6600,3250, N73 ME, N95 8GB and 5800 XpressMusic (currently using this).
5800 XpressMusic on FW 50.X
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May 19, 2015
Currently touring overseas and internal memory was getting filled with media, transferred to SD card but found an empty folder after completion. Is there any way to find the lost media or reattain them? I really hope there's a solution as I lost quite a few hundreds of photos...
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Dec 29, 2015
Just bought the device and I'm not sure because of teh missing SD card, how to handle my "best practises" for Samsung devices. Originally I stored music, videos, Whatsapp media, Titanium backups and so on on my external memory card. But this option is now gone. Is there any way to create a new partition as external sd card wich is recognized by apps and is not affected by hard resets (which is mostly necessary for custom rom updates) ? I don't want to get in a copy nightmare for every ROM update which requires a full wipe. Is tehre any solution? I can't be the only one who is thinking about this issue.
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May 3, 2012
almost since day one, i have not really had the pleasure of enjoying what 4g signal is really like. i'm in chicago, and when ever i'm either downloading music or streaming video (netflix, Internet) or downloading anything that requires data, the phone completely loses the 4g connection and takes at times up to 5 minutes for the signal to come back. if i keep the phone on 3g only it does not happen, but that defeats the whole purpose of having a 4g device. the "data saver" in settings is off.
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Jul 12, 2011
Since I got my phone in April, I've been experiencing this weird, random thing. Out of nowhere, my phone just loses the files stored in the internal memory/data of the phone. I have lost applications, pictures, music, and videos spontaneously.
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