BB Bold :: How To Recover Data From A Dead 9900
Jan 29, 2012
After putting my phone on charge last night, I woke up to my 9900 with a blank screen and a red light that blinks every couple of seconds. No amount of battery pulls would fix the problem. Upon researching for a solution I discovered that this issue is actually a very common problem with the 9900. At this rate, I don't really care about recovering my phone as it seems that the model is entirely unreliable anyway. Just want to know if anybody with this issue has been successful in retrieving files stored on their device. I recorded some important videos a few days back, and stupidly saved it directly onto the device instead of the memory card. Desktop manager doesn't recognize the phone with or without the battery inserted.
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Jul 5, 2012
My two months new 9900 dead on me yesterday. I am told there is a short on the system board and BB will not power up. I need to get my contact information and some data in my BB back up somewhere until I receive my new phone, anyway I can do it? I tried many ways including remove battery and connect to USB, I also have my 9900 charged for more than 10 hours already. Still no power.
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Dec 23, 2011
My phone was stolen and I know who has it but I can't get it back from that person yet and Im worried that the person does something to my phone. Although I have a password lock on it and my Mum called up the company to lock the phone I am worried that the persona will attempt at the password more than 10 times which would cause my phone to wipe everything. I have just about everything on the phone that I need for my lessons and also notes/planning on a couple of my subjects so I was wondering if its possible to recover it if the person does wipe the phone....
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Jun 19, 2014
I have a waterlogged iPhone5 and no backup. I know I will need to buy a new one. Can my data be recovered from the phone itself somehow?
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Mar 27, 2012
Blackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
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Jun 25, 2012
9900 dead, won't charge, won't startup?
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Nov 19, 2012
I used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
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Jul 4, 2012
I have had my 9900 for a couple months now and just a couple of days ago it started freezing up, I had to remove the battery every time it would freeze. So one day it froze took out the battery put it back in and never turned on. No lights nothing I even tired a new battery completely dead. So I was told my motherboard could be gone and said to return it to rim because of the one year warranty.
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Jul 6, 2012
I was having some issues with my 9900, mainly the touch screen wasn't working. Since I couldn't really use the phone, I left if for a week and know it will not charge.. The phone's red light will not turn on when plugging in and another battery did not work. When you plug it in, the battery charging indicator in the middle of the screen will comeoup showing charging, but after 2 mins the icon disappears and the screen goes black. I have also tried connecting it withhout the battery to the desk top manager to update the software, but it says it cannot connect to device .
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Jan 28, 2012
Purchased 4 months ago
Condition before the incident: perfect.
I always took a full care of my belongings (especially the electronics). This phone was only used by me. I never over charged it and always update it. I also never overloaded it with softwares.Today the phone just refused to turn on (no lights, vibration, nothing at all). Even when I tried charging it, the battery never gave a sign of the charging process.
I have used my phone around 3 AM, at that time I remember the phone having between 25 to 20 % of battery life, and was working fine. I went to bed and woke up around 7:30 AM, that is when I found the phone off. I then tried charging it normally because I never thought that it will never turn back on, I assumed that it ran out of battery and that it needed charging. I tried every method of recharge I was able to perform (of the wall, changed the charger, off a USB cord connected to my laptop, etc).
I luckily had a recent back up, because I updated the software then. Yet, I think its ridiculous because I have paid a lot to get this phone (I actually purchased two of them and now I am nervous that the other one will have the same fate).For now, I am using my an older phone (bold 9780) and contacted T-Mobile USA and see if they can help me, and unfortunately they did not have any clue as they claim, about this dilemma. Meanwhile, I found many people owning bold 9900 and 9930 models complaining from the same problem that I have encountered.
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Jul 2, 2010
My BB suddenly died - just blinking red. I've tried everything, installing new OS, installing without battery, all the ways - Error reconnecting.
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Apr 20, 2011
I updated from 7.0 to 7.1 and just noticed that a number of my calendar entries are missing.I'm not entirely sure when this happened.I don't think it happened at the time of updating to the new OS but it's possible.I received an "out of application memory" error message a week ago and have read that people have encountered a loss of data with such an error.I did a backup of my data on May 17th before upgrading to 7.1 calendar entries = 800, today calendar entries = 369.Since I use my device on a BES all entries associated with the BES account appear to be intact but I've lost all other entries.When I went to restore the calendar entries only from the backup it is greyed out indicating that these are "read only data types and cannot be restored" when selecting "Select Data to Restore/Select device data and settings" as opposed to "All device data and settings".Unsure how to proceed - clearly the data is present in the backup based on the entry value do I need to do a full restore and rollback to 7.0? in order to recover the calendar entries??
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Jul 6, 2012
I have lost my all data from my mobile while was updating my mobile through online anyway to get this all data as while when i was started to update when BB desktop taking automatic back up and creat a back up folder but later on when tried to restore from that folder i found was in that folder no back up so please help me to get this back.
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Nov 7, 2011
I downloaded the BB desktop software because I needed to update the BB, so I connected the Blackberry Bold to the computer. And somewhere it decided to clean my phone completely. I was not asked to back up. I have asked some friends and they said that usually its always asking to backup before. I'm very disappointed by the last happenings at RIM. Is there anyway I can recover the lost data. As we can do with computers can we do the same with BB phone? I also have searched on my laptop some "ipd" files and found some strange MFL files but I cannot read them.
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Oct 26, 2011
I was trying to upgrade my blackberry 9700 bold software, and during that I lost my entire data and letter on I try to get back from black berry protect but I couldn't get through what I should I do now bcz I lost my entire things
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Mar 25, 2012
recover the lost data from my Blackberry Bold model 9780, which I have lost today 11.50A.M.
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Jan 29, 2010
I have seen others fix their 9900 and I don't see why it should be any different with the 9850. Before anyone say's anything, I CAN'T get a replacement, this is NOT an option for me since the phone was a gift and I live in Dominican Republic, no Sprint here. Here's my story:So I got a Torch 9850 from Sprint as a gift from a friend. It suffered the nuked syndrome and I haven't been able to fix it. For the first few weeks I messed around with it trying all the steps I knew to get a nuked BlackBerry back alive. My PC does detect the BlackBerry, and so does AppLoader, but it keeps restarting and so AppLoader wouldn't successfully load the OS on it.A few days ago OS 7.1 was released for the 9850 and YES! AppLoader finally started the loading OS process...but it's not all happiness there either. When it gets to the second step "Wait for device initialization", right after the "Load JVM and system software" step, that's when the restarting starts again. When AppLoader is reconnecting to JVM, the phone enters a restarting loop and so an error shows saying "Unable to connect to device" and no matter how much I hit "Retry" it won't get past it. So this is where I need help, is there anyone out there that has been able to fix their 9850?
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Nov 18, 2011
this bb bold 9900 is my first bb. been using this for the past 2 months and was great. suddenly over these past few days, sometimes i cant get data conection. ping and dns lookup is ok.
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Sep 6, 2012
Am using the bb bold9900. I suddenly lost all data pictures,videos and music files.Am able to take pictures and the camera captures as normal but then the pic is not saved strangely enough the total number reduces and no picture saved. Same happens for music files or videos downlaoded or received via either bluetooth or email.Another strange thing is I still have pictures attached to contacts and the ringtone for my profileOther than that everything works well.
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Sep 21, 2011
I live in Jersey UK and I have a pay-as-you-go SIM card from Jersey Telecoms. I can check emails using POP3 and SMTP on my existing mobile. I just ordered a 9900 from amazon. Will I be able to put the SIM card in my blackberry to check my emails?
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Nov 10, 2011
My daughter has just upgraded from a curve 8520 to a Bold9900 the problem is she has used over her limit of 500mb of data in under a month, she mosty uses facebook, but is not doing anything different from when she had her curve, we cannot understand how she is using so much data we have checked her bill and some days it is saying 30 mb of data which we thought was impossible, could anyone help me to sort out this problem, we have wifi in the house and have set her blackberry so she can use this at home but it stops her from sending or receiving messages and calls.
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Jun 3, 2011
On my older 8520 I could go into Settings and turn off date at night, so no emails or BBM or Facebook came thru. Just calls or texts. How do I set that on the Bold 9900?
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Jun 22, 2010
I have a C902 that has just started to refuse to power up. It hasn't been modified or reflashed since new. I've removed the battery, SIM and memory card and then reinstalled the battery. On pressing power on, the phone vibrates briefly and then the blue shutter button on the side lights up. That is all it will do. It did complain of a memory issue just before. I have downloaded the Sony Update Service program and it says than an update is available. However, I really need to save the internal phone memory contents (i.e. phone contacts and text messages) as this process will wipe it clean. Sony's PC Suite won't connect to the phone as it refuses to power up. I'm hoping that someone knows of a utility that will connect to the phone like the Update Service program that will allow me to read the contacts and text messages directly from the phone memory. Is this possible? Is there another way, i.e. direct memory access. Any help would be greatly appreciated.
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Oct 21, 2012
I got a replacement Bold 9900 when my previous one developed hardware issues. I transferred the SIM card to the new phone which is now operational. I also did a backup restore which retrieved my Contacts, WiFi and other data but not pictures and files. So, I tried to connect to my old device with a USB cable; this prompts me to sign-in which does not work I think because the SIM card is not there(?)
Is it possible that I connect to my old phone as a USB device when it does not have a SIM card?
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Aug 23, 2012
Bb 9900 data services disappeared - who can help me fix that?
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Dec 29, 2011
I am trying to back up all my data before doing a security swipe (impossible to connect to BBID and this seems to be the only solution...) but Blackberry Protect isn't working online (it says my phone is busy and the back up cannot be completed).I've tried to back up via my software but none of my contacts, pics, calendars or tasks appear when I click on the logo. I cannot even update the phone's software as nothing seems to work... I cannot use my phone properly and there is no way to call IRM (O2 said they could not help, great...).
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Oct 9, 2011
I purchased new Bold 9900 and want to transfer contact list from old Curve 8900 to new phone using Bluetooth. The 8900 transfered all data, confirming the number of entries it transferred, but the 9900 only received the first entry in my contact list. How do I get all contacts into the 9900?
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Sep 5, 2011
I upgrade 9700 to 9900 I have many autotext 922,if impossible to restore in the 9900.
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Sep 18, 2012
from the link below and from the comparisons in the RIM website, I had the impression the 9930 only added CDMA to the 9900. I then decided to purchase a 9930 to be safe, but am having difficulties connecting it to my Brazilian phone provider (the data does not work, but voice is good). confirm that the 9930 really only adds CDMA technology to the 9900 and should be working with my Brazilian GSM provider?
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Jun 11, 2012
tried to transfer contact data to new phone 9900 using blackberry manager on pc. now seem to have lost all contact data from old phone and sim.
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Oct 15, 2011
Can someone tell me how to transfer the data from my 9900 to the 9700 without going through the the phone, my phone fell apart after 4 days (keys fell out of the keyboard), my service providor gave me a loan phone, and now I cannot get the data transfered from my 9900 profile to the 9700..
I dont have the old "9900" for the data transfer
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