BB Bold :: 9900 Dead - Not Recognized When Connected To PC
Nov 19, 2012
I used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
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Nov 29, 2011
Bold 9900. Not Recognised By My PC I suspect that this question may have been posted before, but I can't fin it on the forums, so here goes...I've just purchased my Blackberry Bold 9900. The only Apps it has are those that are pre-installed. It has (I think) 8Gb of memory and a further 32Gb from installing a memory card. After 3 days of playing with it, the network service provider (Vodafone) has only just enabled the SIM card and it is now fully functional. However, a problem has occurred at exactly the same time. This may be just a coincidence or it may be related in some way.
I have downloaded and installed the Blackberry Desktop Software onto my PC and connected the Blackberry via the USB lead provided to my desktop PC. Except now, my desktop PC no longer recognises the Blackberry. It's as if the USB hardware isn't working properly ...yet all the other USB devices work fine when I use the same USB port.
My PC runs Windows XP and has plenty of RAM and Hard Disk space. I've tried going to Add Hardware from PC's control panel to check-out the problem but without success. The odd thing is that it only happens with the Blackberry. Adding other hardware isn't an issue and this wasn't a problem whilst my SIM was off-line and whilst there was no mobile phone signal.I wonder if I've played around with the Blackberry setting and accidentally switched-off some function or other?
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Sep 27, 2012
I have a BB Bold 9900 which i purchased from a friend, i created my BB Id and Pw and was using the device for 2 months. I now have 2 phones but decided to switch to one, so i put my old no# sim in the BB but now its not accepting my BB id and pw i have tried 9 times till now but it failed, i used my friends BB Id and pw its not accepting his id or my id. Could you please suggest something as iam not too familiar with BB.
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Mar 27, 2012
Blackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
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Jun 16, 2012
i had the bold 9900 for a month, and yesterday it died. so i got it replaced at the at&t store and the new one will not connect to my computer. it says that the usb device does not have enough power to charge my device, which i know is not true because it worked just fine with the last one i had. it indicates on the battery meter that it is charging, but it does not charge. i have the desktop software installed and that does not recognize it either. the blackberry also does not show up on the control panel's device manager under "universal serial bus controllers".
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Jun 25, 2012
9900 dead, won't charge, won't startup?
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Jul 4, 2012
I have had my 9900 for a couple months now and just a couple of days ago it started freezing up, I had to remove the battery every time it would freeze. So one day it froze took out the battery put it back in and never turned on. No lights nothing I even tired a new battery completely dead. So I was told my motherboard could be gone and said to return it to rim because of the one year warranty.
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Jan 29, 2012
After putting my phone on charge last night, I woke up to my 9900 with a blank screen and a red light that blinks every couple of seconds. No amount of battery pulls would fix the problem. Upon researching for a solution I discovered that this issue is actually a very common problem with the 9900. At this rate, I don't really care about recovering my phone as it seems that the model is entirely unreliable anyway. Just want to know if anybody with this issue has been successful in retrieving files stored on their device. I recorded some important videos a few days back, and stupidly saved it directly onto the device instead of the memory card. Desktop manager doesn't recognize the phone with or without the battery inserted.
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Jul 6, 2012
I was having some issues with my 9900, mainly the touch screen wasn't working. Since I couldn't really use the phone, I left if for a week and know it will not charge.. The phone's red light will not turn on when plugging in and another battery did not work. When you plug it in, the battery charging indicator in the middle of the screen will comeoup showing charging, but after 2 mins the icon disappears and the screen goes black. I have also tried connecting it withhout the battery to the desk top manager to update the software, but it says it cannot connect to device .
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Jan 28, 2012
Purchased 4 months ago
Condition before the incident: perfect.
I always took a full care of my belongings (especially the electronics). This phone was only used by me. I never over charged it and always update it. I also never overloaded it with softwares.Today the phone just refused to turn on (no lights, vibration, nothing at all). Even when I tried charging it, the battery never gave a sign of the charging process.
I have used my phone around 3 AM, at that time I remember the phone having between 25 to 20 % of battery life, and was working fine. I went to bed and woke up around 7:30 AM, that is when I found the phone off. I then tried charging it normally because I never thought that it will never turn back on, I assumed that it ran out of battery and that it needed charging. I tried every method of recharge I was able to perform (of the wall, changed the charger, off a USB cord connected to my laptop, etc).
I luckily had a recent back up, because I updated the software then. Yet, I think its ridiculous because I have paid a lot to get this phone (I actually purchased two of them and now I am nervous that the other one will have the same fate).For now, I am using my an older phone (bold 9780) and contacted T-Mobile USA and see if they can help me, and unfortunately they did not have any clue as they claim, about this dilemma. Meanwhile, I found many people owning bold 9900 and 9930 models complaining from the same problem that I have encountered.
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Jul 2, 2010
My BB suddenly died - just blinking red. I've tried everything, installing new OS, installing without battery, all the ways - Error reconnecting.
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Jul 5, 2012
My two months new 9900 dead on me yesterday. I am told there is a short on the system board and BB will not power up. I need to get my contact information and some data in my BB back up somewhere until I receive my new phone, anyway I can do it? I tried many ways including remove battery and connect to USB, I also have my 9900 charged for more than 10 hours already. Still no power.
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Nov 9, 2012
unable to unlock to use USB when connected to PC. Need to know default password.
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Nov 28, 2011
I have an unlocked 9900 TMobile (US Version)
First of all, I don't have a BIS plan on my Tmobile but I want to browse using wifi.
I can connect to wifi, but I cannot browse, email or bbm with wifi connected. Also, I don't know where to configure hotspot on the 9900.
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Sep 10, 2012
I have just upgraded to a 9900 Bold and am experiencing problems staying connected to my wireless network at home. Basically I added the wifi profile and it connected fine then after a while it loses the connection and when I try to reconnect it says failed to authenticate against the network. I tried rebooting my wireless router (Netgear Super Hub from virgin media) and it connects again only for the same thing to happen again after 20 mins. It used to work fine with my old 9700 bold.
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Jul 14, 2012
My father's bb bold 9900 recently just died. Apparently it needs a software update, but now it won't even turn on. And once connected to the pc the red led light just flashes intermittently?
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Jun 2, 2014
I have iphone 4s and its dead when charging only sound that its conected and not showing any thing .....
Info:
iPhone 4S, iOS 7
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Jun 14, 2012
Had an unusual problem with my Iphone. Its been syncing fine with my XP pc and itunes is fine up to last night, my son had his iphone and connected it to my profile but it didnt sync as you would expect, however now the problem is no apple product will connect correctly to the pc on any profile?We have 2 i phone 4s and 2 ipods 4th gen they all now connect as image devices and itunes doesn't recognise them I think its something to do with the PC seeing the iphone / ipod but im not sure, I have reinstalled itunes and everything else is up to date. but I'm baffled now?
Info:
iPhone 4S, Windows XP Pro
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Jun 28, 2012
When I plug in my iPhone 4 to the computer the USB device is not recognized and the device doesn't show up on iTunes.
Info:
iPhone 4
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Jun 17, 2012
I bought my bold 9900 yesterday it have some problem with wifi connect..when turn off WIFI connected ---> my phone turn off..I try up Os ( Bell ins. ) for it but no have change Bold 9900 : vendor 331.
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Apr 13, 2014
1. Tried pressing power button and volume up button no response ......but once itvibrated when i pressd it while it connected to pc but not yetÂ
2. Pressed the red button near the sim slot no response
3. Tried to repair via pc companion not recognizingÂ
4. Tried charging for a day but no response
Warranty period completed!
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Oct 26, 2014
My 4 month old Xperia Z2 has always worked fine until today. It was connected to my Mac computer, and I was asked to update Sony bridge for MAC. After about 10 mins it said Update Failed on the computer. I disconnected the phone, but now the phone wont turn on - all I get is an error message saying "Software update failed, make sure that your phone is connected to the computer and try again"
However when I connect it, the device isnt recognised.
I cant switch the phone off or on, all thats happening is a continuous loop of red light and then the error message (it's on charge at the moment)....
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Sep 17, 2010
Just got myself a BB 8900, however it dosent seem to have any device memory, i have looked under memory in the options menu and it doesnt say anything about device memory and when i connect it to my PC i cannot find the phone on my computer unless i have a memory card pluged in,
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Nov 7, 2012
My Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
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Oct 1, 2011
I have just switched to a new bold and transferred by desktop manager, when I try to log into app world or blackberry protect it is saying my username and password not recognised, I can see the e mail address is .con instead of .com and think this may be the problem when I set up the done with a typo error, can I change this ? I have created a new bb ID but the fine keeps asking for the username associated to the phone, I have tried to change the password on my original login and have the same problem
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Aug 11, 2012
i have just switch from one cellular provider to another. when i entered my new SIM, i was asked to fill in my blackberry ID password. I did not know it, so i entered this web-site and chose a new one, but it still rejects me. how much time it takes the system to identify my new password, or whether i should do anything to 'tell' my machine that I changed password?
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Mar 25, 2012
I follow all the steps to make my iPhone recognized on iTunes.But it is not recognized on Windows 7. It don't appears on My Computer, and it does not ask for install driver when I plug it in.
Info:
iPhone 4, iOS 5.1
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Jun 30, 2012
Just tried to upgrade BB Bold device software wirelessly overnight, and whilst device was left on charge. Advisory message after s/w download was that it may take 2 hours, but when i tried to boot device this morning it is completely dead. Desktop software also advises me that it cannot communicate with device.
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Dec 20, 2011
I have BB Bold 9900, I used it for only 3 months and I am also new to BB world. It was working fine though the battery used to finish so quickly. In a sudden I found that the BB is not working!! Black screen, I removed the battery for several times and it was rebooting only 1/4 and gets stuck, thought of removing the sim card to but I got the same result. I tried to charge the battery but the mobile didn't work to! I bought a new battery it worked for seconds but then it stopped for good! So, the mobile is totally dead, the red light is not blinking at all !
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May 29, 2012
Trying to setup email on new Bold 9930 with Verizon Wireless.Not using any Enterprise services.My email says No service established yet, going to setup wizard....OK, but it recognizes my Blackberry ID, but does not accept my password, with a message that either ID or password is wrong.I did not forget it, did not enter any other password, and did not make an error in it.Could another BB user have my ID that I tried to use? (I had problems getting the setup to give me that ID, so I tried inputting <Personal Content Removed> in the field, since they don't tell you a format to use).BB shows that <Personal Content Removed> is my ID.How do I verify with Blackberry what they setup for me? How do I change it?
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