BB Bold :: It Is Dead And Not Working
Dec 20, 2011
I have BB Bold 9900, I used it for only 3 months and I am also new to BB world. It was working fine though the battery used to finish so quickly. In a sudden I found that the BB is not working!! Black screen, I removed the battery for several times and it was rebooting only 1/4 and gets stuck, thought of removing the sim card to but I got the same result. I tried to charge the battery but the mobile didn't work to! I bought a new battery it worked for seconds but then it stopped for good! So, the mobile is totally dead, the red light is not blinking at all !
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Jul 3, 2010
I have read the helpful advice posted on this subject. But it does not help. I have a Bold 9000 and accidently I let it run completely and utterly dead. Now whatever I do, I cannot start it. I have plugged it into a charger, I bought a car lead because I have found that this gives a boost, and I have bought a new battery.
Whatever I do, it does not work. Unlike previous writers, when I plug it into any of the charging sources I do not even get a red light, absolutely nothing. When I attach it to the computer nothing is recognised. I am sure that it has not been physically damaged, it has merely run absolutely flat.I am stuck in a holiday destination. Can anyone advise me?
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May 28, 2015
I have a Z3 xperia it died for no apparent reason for 24h+ , it didn't respond to charging or any of the resetting key combos no vibrations no leds while charging. Now it started working; but I have no mobile connection I can't call or receive calls ...
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Apr 1, 2010
I know many people have written about this but I have a dead SE K800i. I have tried updating via SEUS and it says it is updating but phone still does not turn on. I have also tried updating with wotan client but get only so far and then nothing.
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May 12, 2012
It happens quite often when I call, the receiver can hear me but I can't hear him/her and also sometimes the other way around(!). When I recall ..., most of the time the problem is over. Normally when I plug in the headset, it doesn't work at all ... whatever I try! With plugged in headset the iPhone keeps operating via the built in speakers and I can switch between handsfree and normal (the headset remains completely dead). Only after a complete restore the headset works one or two phone calls and then fails permanent. The connector is clean and can be completely plugged in.
Info:
iPhone 4, Other OS, 5.1.1
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Feb 24, 2015
When I went to sleep last night, my phone was working fine. It was on my bed and charging. When I woke up this morning, it was still plugged in but completely dead.
It won't turn on, it doesn't have the red light when charging, nothing. I tried a different charger, tried the force restart, even tried the little yellow button and still nothing.
The only thing I can imagine is that it severely overheated and blew the engine. Nothing else makes sense. Is there anything else I can do beyond replacing it?
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May 28, 2012
My Xperia Mini Pro was fine, then one morning i woke up and the touch screen wasn't working correctly. It had massive dead spots which made things like flicking through the menus impossible, or selecting button that were in a certain place. The weird thing is I think these dead spots are random and change around. Also it would feel like was getting an input from other parts of the screen at the same time, like as if somelse was touching it too.
For example it would keep doing that overview of all your widgets randomly. The problem isn't as bad as it was originally, but is still very unusable. I did some service tests to give you an idea of what was going on. I tried the tests like 30 seconds after each other, and one had a clear dead spot and the other completely fine. It seems totally random. I've tried repairing it with PC Companion, everything is set to how it was when I bought it, and still that had no affect.
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Jun 30, 2012
Just tried to upgrade BB Bold device software wirelessly overnight, and whilst device was left on charge. Advisory message after s/w download was that it may take 2 hours, but when i tried to boot device this morning it is completely dead. Desktop software also advises me that it cannot communicate with device.
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Mar 27, 2012
Blackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
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Jul 20, 2012
My 9000 was ok this morning then i charged it .After a few hours when charging , my phone is dead.i mean it was charging when i first put device on the charger,there was no problem,few hours later i looked at the phone if the battery is full,it's dead, no red light ,nothing .i tried connect it to computer and connect it to charger nothing happens.Now i'm charging the battery with an external charger.After then i'll try to put it back to 9000.
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Nov 19, 2011
I have a 6 month old BB 9780 and it froze. After taking out the battery to restart the phone, it will not come back on and there is NO blinking red light even after severalnhours of charging.
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Aug 8, 2012
My 2 month old phone wont turn on and only a red led light flashes. I tried downloading new software but it wont recognize it. Im abroad now but would like to know where can I take my phone in the states so I can get a replacement.
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Jul 12, 2011
i had to get a new phone as my last blackberry died. i had a ton of contacts on it - how can i transfer them over? I am so frustrated reading book on the phone but does not work- looked online still does not work
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Oct 28, 2011
The phone seems dead except for the SOS display in RED. What can I do?
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Aug 2, 2012
I have had my BlackberryBold for 2 years. Now, the battery is dead within 4 hours. I use my Blackberry only as a phone., for texting and for the "Drive Safe App". Nothing else. It is fully recharged ( or so it indicates) every night. I still have 1 year on the contract with my provider.
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Jan 23, 2010
I jut got my new 9700 today and am really liking it so far. I just want to check if the screen is ok. When i go to option -> status -> type test and do the screen test, it does not toggle after red. The red screen is the only one I can see. Is there any other dead pixel checker out there.
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Mar 25, 2010
Background:Bought a bold 9000 the day it was released in Canada. Worked perfectly, maybe dropped it a few times but everything was working. Recently I upgraded to the 9700 and sent my brother my 9000.He had it for a week with Telus (originally on Rogers, and unlocked). He then dropped it off his bed onto a hardwood floor (not very high). Since then it would not turn on, no red LED or anything.I went over all the common steps to getting it working:
-Battery pull
-Take out Sim Card, and battery
-Try connecting to wall charger or pc with and without battery
-Basically everything listed in other posts with the same problem
So the above steps (search for details on them) work for some people, and not for others.So it was dead, he mailed it back to me to try and fix. I tried all the common solutions again with no luck.Then I decided to try something else.How I fixed it:You know when your computer is screwed up, and someone suggests to reset the bios settings? All computers have a little backup battery to keep your settings, and keep the clock running on your computer. So even when it is unplugged from the wall and you turn it back on the time is right.Well the 9000 has a similar battery, I am not 100% sure what it is used for but removing it completely solved my problem. I know it is used to keep the time when the main battery is removed - what else i'm not sure.. Mine seems to work fine with it removed. It does not reset any other data it seems, all contacts, email themes and everything are still intact.Once this battery was removed, I put the battery back in and everything works perfectly now! The only issue I have noticed is that the time does not advance once the battery is removed.. Since my brother always has his phone on, and it updates the time from the network there is no big problem with this. -Again, the time works perfectly as long as the main battery is in.Here are the steps, you don't even need to dissassemble the blackberry:
1 - Remove the black plastic sticker on the back
2 - using a small screwdriver (or better yet, soldering iron) remove the small circular battery from the PCB.
3 - put battery back in and pray
The picture of my bold with the battery removed is here: bold_9000 on Flickr - Photo Sharing! Disclaimer: This worked on my phone, but your phone may have a different problem. I suggest this only as a LAST resort on phones that are not under warranty anymore. I will not be blamed for anyone breaking their phone (more?).
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Aug 25, 2010
I am using BB Desktop version 5 and tried to update my device to OS 5 from AT&T. My Bold 9000 is now dead. My desktop manager stated a fatal error, then my device reset. And the only thing that displays is the Orange AT&T screen. How can I get the device to function again. I did a back up and a sync prior to the install.
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Jun 25, 2012
9900 dead, won't charge, won't startup?
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Nov 19, 2012
I used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
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Jun 25, 2012
A couple days ago I noticed the middle top of my BB Bold 9700 Screen was black, its been increasing and decreasing through the last couple days, I ordered a new lcd screen, will that fix the problem?
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Jul 4, 2012
I have had my 9900 for a couple months now and just a couple of days ago it started freezing up, I had to remove the battery every time it would freeze. So one day it froze took out the battery put it back in and never turned on. No lights nothing I even tired a new battery completely dead. So I was told my motherboard could be gone and said to return it to rim because of the one year warranty.
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Apr 13, 2012
I have a Bold 9700 with a dead keyboard. Any attempt to type either doesn't work or some random characters show up. I can't delete/press enter/anything.I have a new 9900 that I'd like to transfer the 9700's contents to. The trouble is, I can't enter the 9700's password (which I know) to unlock the 9700-with-dead-keyboard. Also - hte content is encrypted.Is there any way around this? Can I somehow enter the password via bbsak or mcp or something? Or some other tool?
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Jan 29, 2012
After putting my phone on charge last night, I woke up to my 9900 with a blank screen and a red light that blinks every couple of seconds. No amount of battery pulls would fix the problem. Upon researching for a solution I discovered that this issue is actually a very common problem with the 9900. At this rate, I don't really care about recovering my phone as it seems that the model is entirely unreliable anyway. Just want to know if anybody with this issue has been successful in retrieving files stored on their device. I recorded some important videos a few days back, and stupidly saved it directly onto the device instead of the memory card. Desktop manager doesn't recognize the phone with or without the battery inserted.
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Jul 6, 2012
I was having some issues with my 9900, mainly the touch screen wasn't working. Since I couldn't really use the phone, I left if for a week and know it will not charge.. The phone's red light will not turn on when plugging in and another battery did not work. When you plug it in, the battery charging indicator in the middle of the screen will comeoup showing charging, but after 2 mins the icon disappears and the screen goes black. I have also tried connecting it withhout the battery to the desk top manager to update the software, but it says it cannot connect to device .
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Sep 3, 2010
Yesterday I was waiting for an important call but needed a shower so I took my phone into the bathroom and put it in a dry safe place where I would hear it ring if need be. It did so I quickly jumped out of the shower, dried hands and answered a message. Few minutes later when back at my desk at home I realized the bold was behaving weird, key presses were not doing the right function, i.e. a press of the back key brought up jk or other letters on the screen etc.
It did not sustain water damage, at worst my hands were merely damp when used so I just figured pop it down for a while and let it 'dry' (it wasn't wet but you know what I mean, its all I could think of) picked it up maybe 15 minutes later and it appeared to have died. Now, its 15 months old (and was a refurbished handset direct from 02 when I got it so its had a hard life) its been bumped, and not long after I got it I broke the screen (LCD bleed) so I had it repaired which forfeited the warranty, also the trackball has been a constant nightmare to me, it stops working in one or more direction regularly.
I've found the solution to this to be to clean the trackball gently with a q-tip dipped in clear alcohol, after some time this usually works, but a couple of months ago I could not get this to work at all so after 2 weeks of a phone that would not scroll left I had the trackball replaced. I now had issues with the trackball not selecting when I push down but this is got around by using the return key or it does sometimes work if you push hard. So, with this new flashing red light failure I took it back to the place that replaced the screen. They kept it for 24 hours and when I went back to collect it they said it was a component failure and beyond economic repair.
Quite truthfully though I got the impression that they actually just couldn't be bothered as it was a hard job. Came home and started researching, other posts I have read lead me to believe that if the LED comes on in any way all is not lost. My computer does not recognize the phone when I try and connect it via USB, although just now I tried again and windows acknowledged that a device had just been plugged in, but the blackberry software still did not detect anything. What can I try now? I am not tech savvy so it will need to be clearly laid out for idiots.
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Aug 20, 2010
I just received a used blackberry bold 9000. I still have not been able to turn it on, it is black with a blinking led light (which only shows when plugged in to either the wall charger or USB). It blinks once (red) and then three times very quickly. I can not wipe the hardware because my computer does not recognize the device. Is there anyway to fix this? I do not want to return it if I can easily fix it.
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Aug 25, 2010
I've bought a unbranded Bold 9000 (made in Canada) a couple of days ago and after setting up everything okay (.822 OS included) and using WiFi nicely I suddenly got the wifi connection dead error
I've tried:
- reading every thread about it
- several 5 min+ battery pulls
- reinstalling the OS
- delete apps
and no solution so far. Is there any way to fix this without sending it back to warranty?? (I bought it online at a HK shop) I think I'm about to cry now
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Sep 2, 2011
My battery was low and I plugged it into my desktop with the USB cable. Now it is dead and I can't get it to charge?
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Nov 20, 2011
Device info
Your carrier: Verizon Model info and OS version (Go to Settings, then Options, then about): Latest Add above to you profile if you dont wat to type it in all the time.
Apps and free space File free before and after a battery remove/replace. (Go to Settings, then Options, then status): I don't know, see comments below Did a battery pull fix your issue? NO Apps installed and their version if possible. (Go to Settings, then Options, then applications): BT device model/version (you will have to look at the BT device):
Battery Saver, NFL Mobile, Flashlight, IM+ Talk, a few i can't remember
When writing your question Any other details that would help us out with your issue: Good description of what is really wrong and how to reproduce if possible. Details of what you did before:
What is worth a thousand words Pictures of your issue if possible: Screen capture if possible with this:
I charged my Bold 9930 all night and now it won't boot up or reboot. I tried a battery pull to no avail. I can't see my BB so I can't give screenshots or too much more info but I will try and answer any questions to the best of my ability.
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Jan 28, 2012
Purchased 4 months ago
Condition before the incident: perfect.
I always took a full care of my belongings (especially the electronics). This phone was only used by me. I never over charged it and always update it. I also never overloaded it with softwares.Today the phone just refused to turn on (no lights, vibration, nothing at all). Even when I tried charging it, the battery never gave a sign of the charging process.
I have used my phone around 3 AM, at that time I remember the phone having between 25 to 20 % of battery life, and was working fine. I went to bed and woke up around 7:30 AM, that is when I found the phone off. I then tried charging it normally because I never thought that it will never turn back on, I assumed that it ran out of battery and that it needed charging. I tried every method of recharge I was able to perform (of the wall, changed the charger, off a USB cord connected to my laptop, etc).
I luckily had a recent back up, because I updated the software then. Yet, I think its ridiculous because I have paid a lot to get this phone (I actually purchased two of them and now I am nervous that the other one will have the same fate).For now, I am using my an older phone (bold 9780) and contacted T-Mobile USA and see if they can help me, and unfortunately they did not have any clue as they claim, about this dilemma. Meanwhile, I found many people owning bold 9900 and 9930 models complaining from the same problem that I have encountered.
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