Blackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
View 1 RepliesI see that a lot of people have had trouble with their 9900s not turning on or charging. I've tried connecting the phone to the computer and it will not recognize it, the instructions for making a device recognized is not working either. There was no water damage.
View 2 Replies View RelatedMy wife got a new Bold 9900 22 days ago. Today it froze. Rogers tech support emailed a link to update soft wear and now it won't turn on. Message on Mac screen says, after 10 minutes of down loading, CAN'T CONNECT TO DEVISE. Now red light blinks twice and that it. Took out the bat and card then put then back in - zip, zero, nothing. IF RIM HAS BET THE FARM ON THESE NEW MACHINES AND NEW O/S THEY ARE IN DEEP< removed>
View 3 Replies View RelatedMy phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
View 1 Replies View RelatedMy blackberry bold 9900 froze while it was charging, wasn't responding to the ctrl + alt + delete command so I took the battery out for it to restart and it wouldn't turn on neither would it flash the LED light. I've done everything from plugging in the wall charger to plugging in it into the computer nothing will work. No LED lights or anything.
View 4 Replies View Related9900 dead, won't charge, won't startup?
View 9 Replies View RelatedI used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
View 1 Replies View RelatedI have had my 9900 for a couple months now and just a couple of days ago it started freezing up, I had to remove the battery every time it would freeze. So one day it froze took out the battery put it back in and never turned on. No lights nothing I even tired a new battery completely dead. So I was told my motherboard could be gone and said to return it to rim because of the one year warranty.
View 8 Replies View RelatedAfter putting my phone on charge last night, I woke up to my 9900 with a blank screen and a red light that blinks every couple of seconds. No amount of battery pulls would fix the problem. Upon researching for a solution I discovered that this issue is actually a very common problem with the 9900. At this rate, I don't really care about recovering my phone as it seems that the model is entirely unreliable anyway. Just want to know if anybody with this issue has been successful in retrieving files stored on their device. I recorded some important videos a few days back, and stupidly saved it directly onto the device instead of the memory card. Desktop manager doesn't recognize the phone with or without the battery inserted.
View 2 Replies View RelatedI was having some issues with my 9900, mainly the touch screen wasn't working. Since I couldn't really use the phone, I left if for a week and know it will not charge.. The phone's red light will not turn on when plugging in and another battery did not work. When you plug it in, the battery charging indicator in the middle of the screen will comeoup showing charging, but after 2 mins the icon disappears and the screen goes black. I have also tried connecting it withhout the battery to the desk top manager to update the software, but it says it cannot connect to device .
View 1 Replies View RelatedPurchased 4 months ago
Condition before the incident: perfect.
I always took a full care of my belongings (especially the electronics). This phone was only used by me. I never over charged it and always update it. I also never overloaded it with softwares.Today the phone just refused to turn on (no lights, vibration, nothing at all). Even when I tried charging it, the battery never gave a sign of the charging process.
I have used my phone around 3 AM, at that time I remember the phone having between 25 to 20 % of battery life, and was working fine. I went to bed and woke up around 7:30 AM, that is when I found the phone off. I then tried charging it normally because I never thought that it will never turn back on, I assumed that it ran out of battery and that it needed charging. I tried every method of recharge I was able to perform (of the wall, changed the charger, off a USB cord connected to my laptop, etc).
I luckily had a recent back up, because I updated the software then. Yet, I think its ridiculous because I have paid a lot to get this phone (I actually purchased two of them and now I am nervous that the other one will have the same fate).For now, I am using my an older phone (bold 9780) and contacted T-Mobile USA and see if they can help me, and unfortunately they did not have any clue as they claim, about this dilemma. Meanwhile, I found many people owning bold 9900 and 9930 models complaining from the same problem that I have encountered.
My BB suddenly died - just blinking red. I've tried everything, installing new OS, installing without battery, all the ways - Error reconnecting.
View 3 Replies View RelatedMy two months new 9900 dead on me yesterday. I am told there is a short on the system board and BB will not power up. I need to get my contact information and some data in my BB back up somewhere until I receive my new phone, anyway I can do it? I tried many ways including remove battery and connect to USB, I also have my 9900 charged for more than 10 hours already. Still no power.
View 3 Replies View RelatedWhen i took a picture on my Blackberry, the screen froze.
View 1 Replies View RelatedIt just finished the reboot it has never taken that long before.
View 2 Replies View Relatedi need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
View 5 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedSo i tried updating to 5.0.0.822 and it froze during the update process on the AT&T logo screen for two hours. At this point it seemed like a lost cause so i pulled it but now i cant connect to it or do much of anything.
View 4 Replies View RelatedI recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
View 4 Replies View RelatedJust tried to upgrade BB Bold device software wirelessly overnight, and whilst device was left on charge. Advisory message after s/w download was that it may take 2 hours, but when i tried to boot device this morning it is completely dead. Desktop software also advises me that it cannot communicate with device.
View 1 Replies View RelatedI have BB Bold 9900, I used it for only 3 months and I am also new to BB world. It was working fine though the battery used to finish so quickly. In a sudden I found that the BB is not working!! Black screen, I removed the battery for several times and it was rebooting only 1/4 and gets stuck, thought of removing the sim card to but I got the same result. I tried to charge the battery but the mobile didn't work to! I bought a new battery it worked for seconds but then it stopped for good! So, the mobile is totally dead, the red light is not blinking at all !
View 3 Replies View RelatedMy 9000 was ok this morning then i charged it .After a few hours when charging , my phone is dead.i mean it was charging when i first put device on the charger,there was no problem,few hours later i looked at the phone if the battery is full,it's dead, no red light ,nothing .i tried connect it to computer and connect it to charger nothing happens.Now i'm charging the battery with an external charger.After then i'll try to put it back to 9000.
View 2 Replies View RelatedI have a 6 month old BB 9780 and it froze. After taking out the battery to restart the phone, it will not come back on and there is NO blinking red light even after severalnhours of charging.
View 1 Replies View RelatedMy 2 month old phone wont turn on and only a red led light flashes. I tried downloading new software but it wont recognize it. Im abroad now but would like to know where can I take my phone in the states so I can get a replacement.
View 5 Replies View Relatedi had to get a new phone as my last blackberry died. i had a ton of contacts on it - how can i transfer them over? I am so frustrated reading book on the phone but does not work- looked online still does not work
View 3 Replies View RelatedThe phone seems dead except for the SOS display in RED. What can I do?
View 1 Replies View RelatedI have had my BlackberryBold for 2 years. Now, the battery is dead within 4 hours. I use my Blackberry only as a phone., for texting and for the "Drive Safe App". Nothing else. It is fully recharged ( or so it indicates) every night. I still have 1 year on the contract with my provider.
View 2 Replies View RelatedI jut got my new 9700 today and am really liking it so far. I just want to check if the screen is ok. When i go to option -> status -> type test and do the screen test, it does not toggle after red. The red screen is the only one I can see. Is there any other dead pixel checker out there.
View 6 Replies View RelatedBackground:Bought a bold 9000 the day it was released in Canada. Worked perfectly, maybe dropped it a few times but everything was working. Recently I upgraded to the 9700 and sent my brother my 9000.He had it for a week with Telus (originally on Rogers, and unlocked). He then dropped it off his bed onto a hardwood floor (not very high). Since then it would not turn on, no red LED or anything.I went over all the common steps to getting it working:
-Battery pull
-Take out Sim Card, and battery
-Try connecting to wall charger or pc with and without battery
-Basically everything listed in other posts with the same problem
So the above steps (search for details on them) work for some people, and not for others.So it was dead, he mailed it back to me to try and fix. I tried all the common solutions again with no luck.Then I decided to try something else.How I fixed it:You know when your computer is screwed up, and someone suggests to reset the bios settings? All computers have a little backup battery to keep your settings, and keep the clock running on your computer. So even when it is unplugged from the wall and you turn it back on the time is right.Well the 9000 has a similar battery, I am not 100% sure what it is used for but removing it completely solved my problem. I know it is used to keep the time when the main battery is removed - what else i'm not sure.. Mine seems to work fine with it removed. It does not reset any other data it seems, all contacts, email themes and everything are still intact.Once this battery was removed, I put the battery back in and everything works perfectly now! The only issue I have noticed is that the time does not advance once the battery is removed.. Since my brother always has his phone on, and it updates the time from the network there is no big problem with this. -Again, the time works perfectly as long as the main battery is in.Here are the steps, you don't even need to dissassemble the blackberry:
1 - Remove the black plastic sticker on the back
2 - using a small screwdriver (or better yet, soldering iron) remove the small circular battery from the PCB.
3 - put battery back in and pray
The picture of my bold with the battery removed is here: bold_9000 on Flickr - Photo Sharing! Disclaimer: This worked on my phone, but your phone may have a different problem. I suggest this only as a LAST resort on phones that are not under warranty anymore. I will not be blamed for anyone breaking their phone (more?).
I am using BB Desktop version 5 and tried to update my device to OS 5 from AT&T. My Bold 9000 is now dead. My desktop manager stated a fatal error, then my device reset. And the only thing that displays is the Orange AT&T screen. How can I get the device to function again. I did a back up and a sync prior to the install.
View 4 Replies View RelatedA couple days ago I noticed the middle top of my BB Bold 9700 Screen was black, its been increasing and decreasing through the last couple days, I ordered a new lcd screen, will that fix the problem?
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