My wife got a new Bold 9900 22 days ago. Today it froze. Rogers tech support emailed a link to update soft wear and now it won't turn on. Message on Mac screen says, after 10 minutes of down loading, CAN'T CONNECT TO DEVISE. Now red light blinks twice and that it. Took out the bat and card then put then back in - zip, zero, nothing. IF RIM HAS BET THE FARM ON THESE NEW MACHINES AND NEW O/S THEY ARE IN DEEP< removed>
View 3 RepliesBlackberry Bold 9900 a couple of months old, froze today. After taking the battery out and replacing it again the phone is responseless. Nothing. Even connecting to PC or charger does nothing...
View 1 Replies View RelatedI see that a lot of people have had trouble with their 9900s not turning on or charging. I've tried connecting the phone to the computer and it will not recognize it, the instructions for making a device recognized is not working either. There was no water damage.
View 2 Replies View RelatedMy battery suddenly died in my 9900. Would love to talk to a person in customer service the old fashioned way instead of the electronic self diagnosis. Any numbers in the UK answered by humans who don't charge for their time? how do I get a replacement battery?
View 3 Replies View RelatedMy phone automatically started to update itself at 12pm today, it froze on 14%, after 2 hours i took out the battery and the sim and tried to reboot my phone, once the phone turned back on it went straight back onto the software update. it has now been frozen on 14% for 4 hours and i am really unhappy!
View 1 Replies View RelatedMy blackberry bold 9900 froze while it was charging, wasn't responding to the ctrl + alt + delete command so I took the battery out for it to restart and it wouldn't turn on neither would it flash the LED light. I've done everything from plugging in the wall charger to plugging in it into the computer nothing will work. No LED lights or anything.
View 4 Replies View RelatedMy father's bb bold 9900 recently just died. Apparently it needs a software update, but now it won't even turn on. And once connected to the pc the red led light just flashes intermittently?
View 4 Replies View RelatedWhen i took a picture on my Blackberry, the screen froze.
View 1 Replies View RelatedLeft my phone on charge overnight, this morning it was off, it starts the loading bar and then switches off. The red Led comes on shortly when I try to charge but it never progresses past this. I have disconnected the battery but no resolve, I tried connecting to my laptop and still nothing.
View 5 Replies View RelatedIt just finished the reboot it has never taken that long before.
View 2 Replies View Relatedi need help please. my blackberry froze, and i am getting with screen with listing of all application but will not do anything what so ever.
View 5 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedSo i tried updating to 5.0.0.822 and it froze during the update process on the AT&T logo screen for two hours. At this point it seemed like a lost cause so i pulled it but now i cant connect to it or do much of anything.
View 4 Replies View RelatedI recently did a software update on my Blackberry Bold 9000 when prompted by my desktop manager to do so. After the update the phone began running slowly. I then delete a couple applications off the phone such as Myspace and Facebook to free some memory. Then phone had to be rebooted to complete deletion. After reboot, the phone screen turned white and froze. To unfreeze I had to remove the battery. When I put the battery back in, it would not turn on anymore. Could the update have fried the phone altogether?
View 4 Replies View RelatedDriving home from remote vacation yesterday I had my phone off to save my battery (it was roaming). When I turned it back on there was an update for a new OS so I decided to go ahead and install it. It seemed to crash during installation so I pulled the battery. It went back right to where it was and much later seemed to be finishing up. Went to use it a couple hours later and was completely dead. Charged it when I got home and nothing. After awhile my light would go on red for just a moment upon plugging it in but then turn off, nothing else. Charged it overnight, still nothing.
View 1 Replies View RelatedI have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies View Relatedi got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
View 2 Replies View RelatedI bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
View 1 Replies View RelatedMy Blackberry Bold 9900 is running OS 7.0 and i've tried updating it through the blackberry site and the blackberry desktop manager and both say I'm running the most up-to-date version. Is there anything I can do to update to OS7.1?
View 2 Replies View RelatedI've got a BB Bold 9900 through my work phone on AT&T and the phone was working just fine all night didn't have a problem with it, I plugged it into my charger went to bed now all of a sudden I can't get the phone to turn on and the red light keeps coming on and turning back off.
View 7 Replies View RelatedI purchased my 9900 the end of last month and got the goodies along with it. For some reason for the past couple days I keep losing my data services and i either have to reboot or cycle the mobile network connectivity.OS. 7.1.248
View 1 Replies View RelatedI just bought this phone and the next day when i wanted to download an application or remove one of my email accounts, it asks for blacberry id username and password but it cant log in. i changed the password, removed battery started it without sim card but nothing helps.
View 9 Replies View RelatedI purchased my bold 9900 directly from Rim in February, and I noticed thatit recently keeps turning on and off by itself, sporadically. Once it turnsback on, it will immediately turn back off, and restart the process atleast 2-3 times. This is a nuisance because it happens many times a day. I have tried turning it on/off with and without my sim card, but it isn't helping?
View 1 Replies View RelatedI have a Blackberry Bold 9900. The phone worked for about 3 months and then it just died. It won't start up or charge. I went to T-Mobile Netherlands for repair. They said they could sent it for repair at my own cost. This should be warrenty right?
View 1 Replies View RelatedMy Blackberry bold 9900 keeps on rebooting. The problem occurred when I switched on the phone after a 6 hour flight. I have removed the sim, memory card and battery but noting doing. It keeps rebooting.
View 2 Replies View Relatedmy blackberry bold 9900 keeps turning off and on with the battery. but when i use my charger it stays on. i have tried to restore the OS several times but no .
View 2 Replies View RelatedI have been searching the net for a fix for the annoyance of not being able to access the blackberry app world on the blackberry 9900. I can log in fine, as soon as i pick an app to download i accept the terms and conditions it says please wait....and then it goes back to the screen where i clicked download and i have no new apps.
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