BB Bold :: 9900 Will Not Stay Connected To Virgin Media?
Sep 10, 2012
I have just upgraded to a 9900 Bold and am experiencing problems staying connected to my wireless network at home. Basically I added the wifi profile and it connected fine then after a while it loses the connection and when I try to reconnect it says failed to authenticate against the network. I tried rebooting my wireless router (Netgear Super Hub from virgin media) and it connects again only for the same thing to happen again after 20 mins. It used to work fine with my old 9700 bold.
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Jun 1, 2012
My blackberry will not stay connected to wifi
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Aug 6, 2012
I HAVE A BLACKBERRY PHONE THAT I BOUGHT RECENTLY,I REALIZED THAT WHEN I TURN IT ON IT STAYS ON FOR ABOUT A MINUTES THEN THE BACK LIGHT ON THE PHONE TURN OFF AND THEN THE PHONE DOES NOTHING MORE,ITS LIKE THE PHONE FREEZE UP,I REALIZED THAT I CAN STILL SEE THE MENU OPTION ON THE SCREEN EVEN THOUGHT THE BACKLIGHT IS TURNED OFF.I THOUGHT IT WAS A SOFTWARE ISSUE SO I REINSTALLED IT AND THE PROBLEM STILL OCCURS...IM NOT SURE IF ITS SOMETHING WRONG WITH THE CIRCUIT BOARD ON THE PHONE.
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Aug 25, 2012
I currently have a curve 9300, and my service provider is Telus Mobility. I am connected to wifi and up till about 3 days ago everything was working fine, now it shows I am connected, but I can only get on internet for about 5 mins, I have to shut off all my connections then reconnect them for it to work again.
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Jan 26, 2010
My Curve 8520 was delivered 7 days ago from Virgin Media UK. I am unable to create a Blackberry account as "my device is not registered with my wireless service provider" . I have gone through the Host Routing table regsiter but still nothing. Virgin's call centre do not allow you to access their Virgin Blackberry help team directly, and in fact claim they can only email them themselves. The call centre say the Blackberries are very popular and I will have to wait 3 days for the Virgin Blackberry team to contact me. I obviously would like to get my 8520 up and running. Do I have to wait for Virgin? Should I draw the conclusion that Virgin are all marketing mouth and no Blackberry trousers?
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Nov 29, 2011
I installed a Virgin media player app from the nokia store and want to uninstall it as it requires payment for credits to view programs. When I try to uninstall it it comes up with 'Removing cancelled'.
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Nov 19, 2012
I used my Blackberry 9900 ( Carrier : o2 UK, OPerating system: OS 7.1) to make a call and noticed it was running out of battery. I then placed it on my table only to return to find it dead. I have tried everything from connecting the phone to 4 different computers, with and without the battery, I have also used about 3 or 4 other batteries and it still wont come on or show any sign of life. The worst part is whilst researching the issue online, I noticed other people mention a light or a sign comes up but with mine there has been no light, no sign, just DEAD! I tried the App Loader method but no PC recognises the phone when connected. The phone was never dropped or wet or ever misplaced or mishandle. I have had it for just over a year and this is puzzling.
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Nov 9, 2012
unable to unlock to use USB when connected to PC. Need to know default password.
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Nov 28, 2011
I have an unlocked 9900 TMobile (US Version)
First of all, I don't have a BIS plan on my Tmobile but I want to browse using wifi.
I can connect to wifi, but I cannot browse, email or bbm with wifi connected. Also, I don't know where to configure hotspot on the 9900.
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Jan 6, 2012
I got my BB9900 and it worked well initially,now it does not read my media card,i tranferred the media card into anotherb BB and it works perfectly,It also goes screen blank after initiating a call.This fone ids too much of an investment to FFF up so soon.
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Jul 22, 2011
Tried setting email up via auto and manual.For both instances emails come in, stick around a very short time and then disappear, whether read or not.Used same account on prev phone, SE Xperia x10 without a problem for 18 months.get it to work properly?
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Aug 19, 2012
My Blackberry Bold 9900 connects to internet both through wi-fi and 3G/edge (w/ caps) and receives emails, but can't open web browser, facebook, twitter, bbm, app world,.. for the last couple of days (I think after I upgraded couple of applications).
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Jul 14, 2012
My father's bb bold 9900 recently just died. Apparently it needs a software update, but now it won't even turn on. And once connected to the pc the red led light just flashes intermittently?
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Sep 20, 2011
my blackberry 9900 says there is no media card inserted in device but it is inserted. i have formatted it on pc pulled the battery and anything else i could try that has been recommended the card is recognized on pc it is my card from my old blackberry which it worked fine?
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Dec 4, 2011
I've been using SanDisk 16 and 32GB micro SDHC memory cards with both the Bold 9000 (no problems) and the Bold 9900. I had no problems until I accidently broke a 32GB card, snapped it in half, when removing the battery and not noticing that the memory card had slid out a tad.
I replaced that card with the exact same Class 4 card from SanDisk. That card is recognized by my PC (Windows 7 Ultimate) and by the Bold 9000.
The Bold 9900, despite everything I've tried, including reformatting the card to exFAT, rebooting, updating the OS, everything you can imagine, I still get the message that there is no media card in the phone.
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Aug 22, 2012
I've connected my bold 9900 to pc and copy paste some music. Now I done see all my media that was on my phone that include all my stuff that was on my memory card.
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Nov 2, 2012
over the past couple of months my media player displays the next track rather than the current one playing, and doesn't play playlists which is really irritating.
Model details:
BlackBerry® 9900
smartphone (3G, Wi-Fi)
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
The music is held on a SD card.
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Jun 14, 2010
I work in a place where there is zero AT&T reception, but WiFi coverage in 100% of the area. I just read that iOS4 will allow WiFi to stay connected even when the device is in standby,, IS THIS TRUE?!And if so, could I just get a skype landline number, stay connected to WiFi, and use my iPhone 4 at work through Skype?
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Jun 27, 2011
I cannot get any bluetooth headset to stay connected to my phone. I don't have a problem pairing them, just getting them to stay connected long enough to do anything.
I currently have my Nuvi 660 and my motorola H700 headset paired to my phone. Either will connect initially, but then go into a state where they keep disconnecting and reconnecting.
My device is a Blackberry Bold 9650 and is running OS version 6.0 bundle 2333. (I have had this problem since version 4 however.)
I have Bluetooth turned on, and both devices are set to trusted. I do not have both devices running at the same time, so crosstalk is not an issue. Range between the phone ond the device is typically less than 3 or 4 feet with nothing in between them. I've tried about everything I can think of with the options on the devices and the phone and still am having the same issue.
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May 7, 2010
I have an 8220 pearl flip and until last week my bluetooth worked fine; then it lost connectivity. I've taken the battery out and put it back. I've downloaded the latest software. I've checked bluetooth in manage connections and it stays checked for about three seconds and then disappears. I've tried pairing in settings and it just says bluetooth disabled. I took it to the T-mobile store and they just tried to sell me a new phone. Nothing seems to work.
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Mar 31, 2012
m y phone doesn't stay connected to the sprint 3g network in a well covered 3g area. and nomatter where i am, if it does connect to 3g, it's extremely slow. i took it to the apple store, and they reinstalled the firmware and os. i also did a sprint service update, but it still didn't work. most times it takes 20 mins to dl an app, and up to 10 mins to load a 1 min video on Internet... i know the sprint service is a little slower than the at&t i'm used to, but this can't be right...
info:
iphone 4s, ios 5.1
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Apr 16, 2012
my iphone will not stay connected with itunes. it shows the restore screen and when i click restore on the computer its for a minute and then it shows the error.
Info:
iPhone 4, iOS 4.3.3
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May 17, 2012
Upgraded to iOS 5.1.1 on my Verizon iPhone 4s and am now having trouble connecting (and staying connected) to WiFi via a NETGEAR router. My wife's iPhone 4 and iPad (newest model) do not have the same problem as we have not upgraded to the latest software on them.
Info:
iPhone 4S, iOS 5.1.1
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May 21, 2012
Since it was new and running iOS 5.0.1, my 4S hasn't wanted to stay connected to wifi. When I enable wifi in the settings menu, it has no problem finding wifi networks, but when it goes to join them, it can take upwards of 45 seconds to actually connect. Once it connects, it functions perfectly fine using wifi up until the phone gets locked. After locking the phone, it loses its wifi connection and will not reconnect on its own, whereas most iPhones will grab the wifi connection again automatically within a second of unlocking the phone. I've tried using this phone on multiple wifi networks, including an unsecured network, a WPA2 network, and multiple public wifi hotspots, so I think I can rule out any router setup issues. I've done a full restore of the phone, I tried resetting the network settings, and I upgraded to iOS 5.1.1, all to no avail. Is there anything else I can try, or is it safe to call that this is a hardware issue that needs to be resolved at the Genius Bar?
Info:
iPhone 4S, iOS 5.1.1
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Jun 7, 2012
i will connect to wifi, and everything will be ok when im on the phone. but when i lock it and set it down for awhile then go to unlock it the 3G is there and not the wifi symbol. i am wanting to know why that is. it hasn't done it before until now. i recenlty restored my phone because of some other issues my phone was having. those issues are fixed as far as i can tell. but this issue has just appeared. i have also been away from home so i am not on my home wifi, i am on my friends wifi. i feel as if my phone doing this that it is killing my battery alot faster then it should.
Info:
iPhone 4, iOS 5.1
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Sep 1, 2014
Whenever I'm at home my wifi in certain areas will randomly cut out. Half the time this happens when I go to wifi in my settings it will say I'm connected but when I try and open something up again the wifi cuts out, the other half of the time it will take a minute to re-find my wifi network. This only happens on my phone, I've been in the exact same places as my friends who also have iPhone 5's or 4's and they never lose the wifi connection. I've tried forgetting the wifi network and resigning in but that doesn't work. I don't think it's the wifi connector I think it's my phone but I don't know how to fix it.
Info:
iPhone 5, iOS 7.1.2
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Apr 24, 2014
I have a 2012 bmw 5 series. I can pair the phones but after about 2 minutes it losses pairing. I noticed that the phone contacts never download beyond 3 contacts(I have over 1,000) so I don't know if that has anything to do with it. I called bmw service and they were totally unaware of what to do.
Also media is not supported! When connected texts and music will not show or stream.
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Nov 23, 2014
I've never had a problem connecting to my home wifi, everything was working fine on Friday, I left the house, went to my girlfriends and my phone connected to her wifi without a problem as usual. I returned home on Saturday and my S5 failed to connect to my wifi, I connected it manually and it connects and disconnects almost instantly. I have 5 other devices including a samsung galaxy note 4 in the house which all work perfectly fine. I've tired switching the router off and on again and that makes no difference, I removed the phone battery for 5 minutes and it then connects to the wifi for about 5-10 seconds then again disconnects, what else I can try....
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May 20, 2012
i have the i phone 4 and so does my husband. but today and yesterdayy for some reason ill be connected to my wifi and then it will say 3g. so i turn off wi-fi connection and turn it on then it stays on for a few mins then says 3g again! i cant figure out why it wont stay connected when my husband has not had a problem with the connection?!
Info:
iPhone 4, iOS 5.1.1
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Oct 8, 2010
My new mini pro wi-fi will not stay connected. I have made sure the WEP key is correct, and the signal is strong throughout the house. No probs with the 3 laptops we use. Even sitting with the livebox on my lap the phone connects and disconnects a few seconds later. This means I am using the 2+3G connection at home.....using valuable 'Fair Use' megs up.
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Dec 28, 2011
I drove here today and since arriving can't stay connected to 3 or 4G. Turned off 4G to try that still won't stay connected. Tried airplane mode, restart connections, power cycle and battery pull. Luckily I found wifi so at least I have that.
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