My Curve 8520 was delivered 7 days ago from Virgin Media UK. I am unable to create a Blackberry account as "my device is not registered with my wireless service provider" . I have gone through the Host Routing table regsiter but still nothing. Virgin's call centre do not allow you to access their Virgin Blackberry help team directly, and in fact claim they can only email them themselves. The call centre say the Blackberries are very popular and I will have to wait 3 days for the Virgin Blackberry team to contact me. I obviously would like to get my 8520 up and running. Do I have to wait for Virgin? Should I draw the conclusion that Virgin are all marketing mouth and no Blackberry trousers?
I have had my phone for one month (curve 8520) with Virgin Mobile and managed to run up a bill of over £500. I put this on here to warn other Virgin customers to be very careful how they use their phone. There is a 25mb daily allowance for blackberry usage and a 1Gb monthly allowance for internet usage. I cannot understand what the difference is. When I contact Virgin I can check the balance of my internet usage - this never changes. Unbeknown to me I was using blackberry usage which I could not check with my provider. I had the facebook application and the ubertwitter application on the phone. These are now removed. As I understand from Virgin using any applications on my phone will mean using the blackberry usage which will not be enough and therefore I will get charged. Blackberry is marketing these phones to my age group - early 20's and Virgin are advertising it with application use.Has anyone else had this problem? I cannot understand what I can do with my phone or how to use it. Thank you for any advise you can give me.
I took out a contract with Virgin Mobile yesterday for a Blackberry Curve 8520. I chose Virgin as I have had a pay as you go mobile with them for years and wanted to keep my number with a minimum of fuss.
Have to say it has been one of the worst 'out of the box experiences' I've had with any technology recently.
Whilst Virgin's systems say the phone is registered, the Blackberry site say it is not and having held on to Virgin's customer support line for ten minutes or so listening to the Scissor Sisters (aaarghhh!!) I was told that I would need to speak to a Blackberry specialist who would call back with 72 HOURS!?
I've Googled this problem and it shows up on a number of non-Blackberry / Virgin forums. If anyone can put me in touch with someone who can get me up and running I would be grateful. Putting a phone out of action for 72 hours (not sure how the weekend will affect this) is not on.
I'm, new to blackberry, and on the first day I plugged my Curve 8520 to the computer and the Desktop Manager "recommended" to upgrade to the latest OS (v5.0.0.592 - Bundle1096 Platform 5.2.0.64). Since that I only have one glitch, the media folder is called net_rim_bb_file_explorer.Media I assume that's the internal name, not the display name, anyone knows how to rename it?? I don't want to mess with the OS by downgrading or things like that, I'm quite happy with how the phone works as it is...
I have tried and tried, but can't get Media Sync to find my BB Curve.
Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own. I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however. I'm running Windows Vista, SP1.
1. Device model number: 8520 2. carrier or mobile provider: Virgin Mobile 3. OS release v 5.0.0.592
Extra history: 1) I downloaded Desktop Manager from the CD and then updated it automatically. 2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries). 3) I downloaded a clean copy of the latest DTM from BB website 4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!) 5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed, but that's another story!
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.
When I launch Media Manager on my PC, I get a message that file "About_RIM_Background.png" is not found, and the application terminates. I found the file is present. What can I do to get pictures off my BlackBerry and into my PC?
I installed a Virgin media player app from the nokia store and want to uninstall it as it requires payment for credits to view programs. When I try to uninstall it it comes up with 'Removing cancelled'.
I have just upgraded to a 9900 Bold and am experiencing problems staying connected to my wireless network at home. Basically I added the wifi profile and it connected fine then after a while it loses the connection and when I try to reconnect it says failed to authenticate against the network. I tried rebooting my wireless router (Netgear Super Hub from virgin media) and it connects again only for the same thing to happen again after 20 mins. It used to work fine with my old 9700 bold.
I just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
when i am on Internet i can no longer view media files?? not sure why , it was working before? not sure if i changed a setting or what? it says" an error has occurred attempting to play media.
I have a Curve 8530. I want to copy or save picture attachments that I receive via email into the "pictures" section of the "media" folder. Is that possible? How?
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
Tried setting email up via auto and manual.For both instances emails come in, stick around a very short time and then disappear, whether read or not.Used same account on prev phone, SE Xperia x10 without a problem for 18 months.get it to work properly?
I am using BB 8520 Curve with the default external memory (2 Gb). I have music files (*.mp3, *.wma) as well as picture files (captured through the device itself).What happens is, from time to time I am unable to access the media card content. If I go to music, I can see the entries if I go to any of the menu filters, All Songs/Artists/Albums/Genres .. etc. But when I click on the song itself, the music player opens with a message "This playlist contains no valid songs". Also, during this time, my device rings with the default tunes on a call, even if I have set custom profile ring tones.Similarly, if I go to Media->Pictures, I can see a thumbnail preview of the photos, however on trying to open a file it just presents me with a black screen. The contact picture or the desktop custom wallpaper, however is rendered as expected.If I reboot my device by taking off the battery, things get working again.I am experiencing this issue quite frequently, almost every day. I tried to find out a trend for the behaviour, however could not make any such consistent observations.Does anyone in the forum has faced similar issue? Any inputs would be highly appreciated. This is really being a disturbing trait with my otherwise so cool BB.
I recently received a new blackberry 9300 from virgin to replace my previous phone which was a blackberry 8520.On my previous phone it was shipped with the virgin media logo as the wallpaper and the browser icon was a virgin media emblem but both are not available on the 9300 OS6 update and when I click on the browser I have set virgin today as my homescreen but when I click on the your account icon it comes up with error and says I need to use the virgin media browser which I can't seem to find.Is it possible to download these anywhere?I am also being charged internet usage using the blackberry browser,I get 1gb on my tariff and my allowance has not gone down although I have been using the internet,I spoke to technical support at virgin who told me the OS6 update only has one browser icon but should switch to the correct carrier so I do not get charged but this does not seem to happen,
I have a Blackberry Curve 8520 on contract with Virgin mobile. After an unfortunate incident with a puppy my phone ended up scratched, I do not have insurance so instead I looked for another model. I bought a Blackberry Curve 9300 off Ebay which stated it was unlocked to all networks except 3.
When I received it I put my SIM card in and it came up as Tmobile. I searched for a new network but it shows me all networks (including 3) except for Virgin. Does this mean I wont be able to use my SIM card at all? Or do I just need to take it to be unlocked again?
I have had my phone for one month (curve 8520) with Virgin Mobile and managed to run up a bill of over £500. I put this on here to warn other Virgin customers to be very careful how they use their phone. There is a 25mb daily allowance for blackberry usage and a 1Gb monthly allowance for internet usage. I cannot understand what the difference is. When I contact Virgin I can check the balance of my internet usage - this never changes. Unbeknown to me I was using blackberry usage which I could not check with my provider. I had the facebook application and the ubertwitter application on the phone. These are now removed.As I understand from Virgin using any applications on my phone will mean using the blackberry usage which will not be enough and therefore I will get charged. Blackberry is marketing these phones to my age group - early 20's and Virgin are advertising it with application use.
iv just bought a curve 9300 from my mate payed to have it unlocked to all networks and done a system wipe on it so all details are gone from the phone was told to go to host routing table and then click ''register now'' but nothing has happened and really wanna start using my bbm but have been told that without doing this I can't?
i purchased a new blackberry curve 9220 from that day i m using vodafone sim, but the problem is that my phone is not registed on the network and therefore i can't use my bbm services i raised a complaint on vodafone store 3 days back ,,but still im not getting the answer?
I have a Curve 8520 with Virgin Mobile. When I look at my Virgin account usage there is a (Call Type=) Blackberry Usage every 15 mins with a zero cost. What is the call being (automatically) made? Can/should I disable it? And how?
As only 60 entries are reported in my account I can only go back 2 days to review genuine calls that I have made because virtually all of the 60 entries are 'blackberry usage'.I must admit I am not familiar with the phone. I did look at Applications (with Options) in case these were the reason but there are none listed.
My phone won't register when I hook it up to the USB port on my laptop. I haven't had any issues before, and the last thing that happened to my phone was that I updated the OS to the latest version (5.0.0.681). I did this on Monday and tried to hook my phone to my computer yesterday (first time since update). It wasn't recognized and I messed around with it for a while. I eventually did something that got it to work, but I disconnected it and since then, I haven't been able to re-hook it up. When I do hook it up, my phone charges, but my computer doesn't realize it's there.
i got this curve 9220 couple of days ago now it does not connect to the service provider it keeps searching for network and the antenna signal indicator comes on and off continously hence the moble cannot make or recieve calls
I am just reloading my blackberry after a repair for constant crashing and rebooting.all is well except when I enter blackberry set up and click the email account icon, nowt happens! all the others work. I can make and receive calls, any ideas what I can do to reconnect my email account? ( it does not crash anymore!)
Need APN,User Name and Password but first I need to find the TCP setting on Virgin Mobile 8530. Anybody know how to find this?Think this might have to do with the streaming problems I'm having with Live 365 and Pandora. And also states this on their sites but I do not see this option via Advanced Options.
Does anyone know why my phone does not register the contacts from the address book on incoming calls? It only happens sometimes and it seems like it is always after I connect it to my PC.
I was wondering if I'm able to update my virgin mobile to the sprint final OS instead of the .601.. The .601 takes so long to load and everytime I turn my phone off and back on %5 of the battery disappears... Either it's my battery or the phone. But I just want to know if I could load the sprint OS instead of Virgin mobile. I just got my phone and it came with .601 but me not liking it.
