BB Curve 8500 :: Media Folder Is Called Net_rim_bb_file_explorer.Media
Jul 10, 2010
I'm, new to blackberry, and on the first day I plugged my Curve 8520 to the computer and the Desktop Manager "recommended" to upgrade to the latest OS (v5.0.0.592 - Bundle1096 Platform 5.2.0.64). Since that I only have one glitch, the media folder is called net_rim_bb_file_explorer.Media I assume that's the internal name, not the display name, anyone knows how to rename it?? I don't want to mess with the OS by downgrading or things like that, I'm quite happy with how the phone works as it is...
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Apr 29, 2010
I have a Curve 8530. I want to copy or save picture attachments that I receive via email into the "pictures" section of the "media" folder. Is that possible? How?
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May 21, 2010
I have tried and tried, but can't get Media Sync to find my BB Curve.
Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own.
I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however.
I'm running Windows Vista, SP1.
1. Device model number: 8520
2. carrier or mobile provider: Virgin Mobile
3. OS release v 5.0.0.592
Extra history:
1) I downloaded Desktop Manager from the CD and then updated it automatically.
2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries).
3) I downloaded a clean copy of the latest DTM from BB website
4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!)
5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed, but that's another story!
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May 20, 2010
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.
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Aug 8, 2010
When I launch Media Manager on my PC, I get a message that file "About_RIM_Background.png" is not found, and the application terminates. I found the file is present. What can I do to get pictures off my BlackBerry and into my PC?
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Jan 26, 2010
My Curve 8520 was delivered 7 days ago from Virgin Media UK. I am unable to create a Blackberry account as "my device is not registered with my wireless service provider" . I have gone through the Host Routing table regsiter but still nothing. Virgin's call centre do not allow you to access their Virgin Blackberry help team directly, and in fact claim they can only email them themselves. The call centre say the Blackberries are very popular and I will have to wait 3 days for the Virgin Blackberry team to contact me. I obviously would like to get my 8520 up and running. Do I have to wait for Virgin? Should I draw the conclusion that Virgin are all marketing mouth and no Blackberry trousers?
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Feb 8, 2012
I have BB Curve 8520 and want to create a folder in media file to keep some personal records ie. Pictures.But i am unable to create if created then pictures are showing in all pictures file. i created a folder in menu but there is no option to keep these records.
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Mar 8, 2010
I have accidentally hidden my Media icon on my 8525 and haven't got a clue where to start looking for it.
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Jul 3, 2010
How can I make my media card to be the default storage when installing an application on my device?
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Dec 13, 2011
When she takes a new picture with the camera, it saves it and assigns a name (i.e. the standard "IMGxxxxxxx" file name) but it does not show up in any of the picture folders (All Pictures, Camera, etc.) on her phone.A battery pull does correct this, but that can get tiresome.The pictures can still be found on the phone by going through "apps > files > file folders > device memory > home > user > pictures" but again, can get annoying.I've checked and it does not seem that the folders have been excluded, nor are the pictures being hidden by default (if that's possible) simply because they do show in the folder after a pull.Is there any way to fix this for good?Here is the information as taken from her "About" screen:BlackBerry® 8520smartphone (EDGE, Wi-Fi)v5.0.0.900 (Bundle 1626, Platform 5.2.0.96)Cryptographic Kernel v3.8.5.85Branding Version: 1.0.107.668NMicro Edition Configuration:CLDC-1.1Micro Edition Profile: MIDP-2.1Micro Edition JTWI Version: 1.0Micro Edition Media Version: 1.1Micro Edition PIM Version: 1.0Micro Edition File Version: 1.0Micro Edition Bluetooth Version: 1.1Micro Edition Location Version: 1.0.1Micro Edition Security and Trust Services (APDU) Version: 1.0WLAN Version: 3.0.0.126 Also, she's on the Rogers network (though I know that has no bearing on it...)
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Aug 3, 2010
I just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
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Mar 19, 2010
I selected the Media folder, hit move, and my finger slipped. The media folder has disappeared and I have no idea where it went.
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Aug 15, 2011
I recently bought my girlfriend a 8520 Curve. Not even a week later she told me that she had uploaded 40 songs onto it and only 6 where showing when she went to her music player. I couldn't find anything on the actual phone, so plugged it into my computer. There I found that the BlackBerry folder on the media card was hidden. I tried going properties unhide, which work on all the other folders, but it didn't work.
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Jul 18, 2010
when i am on Internet i can no longer view media files?? not sure why , it was working before? not sure if i changed a setting or what? it says" an error has occurred attempting to play media.
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Jun 26, 2011
This morning I remember still being able to access my media folder through the Media folder, but now, I can't find the music icon anywhere, and when I mean everywhere, I mean like every folder on my phone. I'm still trying to get a hang of my software upgrade [6.0 Bundle 2342]. I can still search "music" and the music icon magically comes up on search and I can play my music, but I can't seem to find the icon anywhere else besides that...What should I do?
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Apr 13, 2010
I have several dozen pictures that were added to my new Curve 8530 from my old phone before I had an sd memory media card, so they're sitting in the internal device memory. How do I transfer them to the media card, and can I "select all" to move them all at once or do I have to go picture by picture?
Also, I use Desktop Manager for Mac. Is there any way I can move them around through my Mac Finder? Would I have to disable Mass Storage? In what situations would one enable or disable Mass Storage and MTP? (OK, that's probably a second topic; but I haven't found a good explanation of what it is.)
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Aug 12, 2010
I am using BB 8520 Curve with the default external memory (2 Gb). I have music files (*.mp3, *.wma) as well as picture files (captured through the device itself).What happens is, from time to time I am unable to access the media card content. If I go to music, I can see the entries if I go to any of the menu filters, All Songs/Artists/Albums/Genres .. etc. But when I click on the song itself, the music player opens with a message "This playlist contains no valid songs". Also, during this time, my device rings with the default tunes on a call, even if I have set custom profile ring tones.Similarly, if I go to Media->Pictures, I can see a thumbnail preview of the photos, however on trying to open a file it just presents me with a black screen. The contact picture or the desktop custom wallpaper, however is rendered as expected.If I reboot my device by taking off the battery, things get working again.I am experiencing this issue quite frequently, almost every day. I tried to find out a trend for the behaviour, however could not make any such consistent observations.Does anyone in the forum has faced similar issue? Any inputs would be highly appreciated. This is really being a disturbing trait with my otherwise so cool BB.
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Jul 28, 2010
my friend is experiencing severe errors on her bb 9700.
1. She cannot open any Pictures in her Media Folder. She can see the thumb nails but when she tries to open it to view nothing happens. Also when she clicks on the Menu button nothing happens either.
2. She can also play music on her phone but when she clicks the menu button nothing happens as well. therefore she is unable to send or receive music.
3. Also when she tries to change her BBM Picture she is unable to
4. When She puts on her bb the following error notification is seen: Uncaught exception: java.lang.IllegalArgumentException
Her OS was downgraded to the OS that came with the phone 5.0.0.330 by her Carrier due to some bluetooth issues she was experiencing: that is she was unable to pair. Since the downgrade the issue never arose. We tried to Update her OS yesterday to the latest official release 5.0.0.743 to see if this would help but after we launched apploader it said that they were unable to automatically back up her information and the update was aborted. If there is another way to manually backup the phone can you please let us know?
also if anyone knows any solution to these problems, please respond. Any input would be truly appreciated.
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Jun 24, 2011
I am unable to open pictures on my BB Bold. I can take pictures and do whatever with them right after taking them but when I go into the Media folder and try to open a picture or hit the "menu" button, it doesn't do anything. I've tried rebooting and pulling the battery but it won't open the pictures.
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May 8, 2010
this problem has been driving me crazy for the past couple of days. For some reason every new picture I take doesn't get displayed in the main Media/All Pictures folder. I checked where they are supposed to be stored and everything is right: Media Card/Blackberry/pictures, but still nothing gets displayed! I know its not a problem with the camera, because I can see these new pix if I press menu biutton on Media/explore/media card/blackberry/pictures - but thats so annoying to look at pix this way!!! This phone is like a month old, and I really dont wanna go through the hassle of replacing it. So does any1 know what I should do to fix this problem?
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May 4, 2011
My daughter deleted the Media folder from her BlackBerry Pearl and I have no clue how to get it back!
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Mar 7, 2010
I haven't seen anything quite like this asked on the forum, but then again, I could just be missing it. Anyway, does anyone know the default download folder if you save a ringtone from a text sent from someone, like the Verizon site? I mounted the phone and it's no where on the SD Card. I also have a graphical interface app for the system folders and can't find it, but there are so many folders and no search feature. Anyone happen to know where a file would save by default? Reason being, it saved twice, so I have 2 copies on the list and I would also like to copy the file to another folder.
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Jul 17, 2015
Having issues with the S6 ringtone and message alerts? I copied a folder called media to my S6 when I first updated to 5.1.1 and I could select my ringtone and message alert tone from this folder, but yesterday it went back to default and now i can't select anything in the media folder, coincidentally my video folder i used to be able to see is now not showing in the video player but is there if i browse my files?? Is there a cache clear for the system ringtone notification app?
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Jan 24, 2010
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
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May 3, 2010
Any picture I take save of have already had on my phone won't allow me to view it in the media folder. Even the sample pics won't give me any options. If I push down on the trackpad or hit the blackberry (menu) button it just sits there. Music, vids, ringtones, everything else works fine. Tried reformatting the card and repairing it and nuthing happened. I'm going to download the current OS for at&t and see if that works. I'm on a bold 9700 on at&t running 5.0.0.405. The only thing that I think has happened between the last time I was able to view a picture was I told it to do a wirelees update and the firmware update completed successfully. Anybody have any other ideas?
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May 18, 2011
so forr some reason my blackberry torch doesn't order my media files like Internet or pictures and songs into the media section and the folder disppeared. but after a recent backup the media and all its content reappeared but it is still not in that media section of theblackberry torch's sliding menus.
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Apr 13, 2012
Is it possible that with certain themes installed it messes up your layouts or removes apps from folders after a restart? I had a phone with a theme installed and my phone froze so i pulled the battery and there was nothing in my media folder or my app downloads. My app world icon was gone and I had to do a security wipe to fix everything. Is this possible that it happens?
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Jun 29, 2010
I am new here having jsut come from a BB Curve 8900 I love the speed of the new 9700 its a million times better. Anyway, I have a 2gb card installed but under the settings and memory section it says no card found. is there a way of getting it to reconise the card as my phone says its only got 90MB of internal memorey left which wont do me as I use it as a mp3 player as well.
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Jul 31, 2010
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
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Jul 29, 2011
Last night I bought two CDs on line. i downloaded them to my computer and plugged in my phone to download to the phone. Media link started up and downloaded every CD on the computer before I could stop it. (I had selected only the new CD's in media link) I had to go into my music and delete everything that was duplicated. Then I discovered that my playlists were all empty. I had gone though all of my music and put all songs in playlists. Now I had to do it again!! I thought I was all fixed up and discovered this morning that all 1,290 photos from my computer were loaded onto my phone as well. DO NOT leave media link on your computer. I'm removing it when I get home and I'll start doing the old copy/paste routine. Motorola should send warnings about Media Link to all customers.
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Mar 19, 2012
All my applications from my Media folder have been moved onto my home screen after downloading a theme. I didn't like the theme so i deleted it, and now all of my Media applications are on my home screen and i am unable to move them or do anything with them, i've tried re-booting. I really want them back in that Media folder
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