I've just had to re-install the blackberry media sync program onto my laptop, so now whenever i plug my phone into my laptop the program opens up. But it doesn't recognize my phone and keeps saying 'connect your smartphone' or something like that even though it is connected. I don't think the USB is damaged because it still manages to connect my phone to my laptop and charge it, so how do i get my media sync to recognize it?
View 1 RepliesI've been trying to sync media files. I've downloaded Blackberry Media Sync and when connected, all I get is a message "Please connect a Blackberry device". I have Compression on "enabled", Memory Card Support, Media Transfer, Mass Storage all "on", and switched Auto Enable Mass Storage Mode When Connected to "Yes". I've tried every USB on my computer, turned the phone off, on, etc. It doesn't seem to recognize that the BB is connected.
View 3 Replies View Relatedi have blackberry curve 9220 and the BB software desktop manager is downloaded on my PC and i followed all the instructions to enable the wifi music sync but on my phone the wifi music sync is failed to connect to my computer even though i enabled the wifi connection on my phone and i am connected to my wireless network.
View 2 Replies View RelatedI have tried and tried, but can't get Media Sync to find my BB Curve.
Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own.
I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however.
I'm running Windows Vista, SP1.
1. Device model number: 8520
2. carrier or mobile provider: Virgin Mobile
3. OS release v 5.0.0.592
Extra history:
1) I downloaded Desktop Manager from the CD and then updated it automatically.
2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries).
3) I downloaded a clean copy of the latest DTM from BB website
4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!)
5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed, but that's another story!
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.
View 5 Replies View RelatedI have tried and tried, but can't get Media Sync to find my BB Curve.Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own.I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however.I'm running Windows Vista, SP1.
1. Device model number: 8520
2. carrier or mobile provider: Virgin Mobile
3. OS release v 5.0.0.592
Extra history:
1) I downloaded Desktop Manager from the CD and then updated it automatically.
2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries).
3) I downloaded a clean copy of the latest DTM from BB website
4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!)
5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed,
I am using Curve 9300 with desktop software 6.02.44 and BB device software 6.0 bundle 2391. Laptop is running Windows 7. I do not have a media card installed on BB 9300. When I plug BB into USB on laptop, there is no drive letter showing up in Explorer. In Desktop software, Media Sync Music, Videos, Pictures when it is clicked it says "A Problem Occurred while trying to connect to your BB device". In Device Options in desktop software Synchronize Media Files is grayed out.
Media tab says "Media options are not available". Is there a hardware or driver problem? Do I need a media card to have these options available? I have camera pictures on the internal BB memory but cannot transfer them to my laptop with a USB connection because of this problem. Backup and restore is no problem. Install and remove applications is no problem. Desktop software detects the BB no problem. Only problem is the Media Sync does not work. With the same laptop and desktop software the Media Sync works no problem with my BB Torch 9800.
Since upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
View 5 Replies View RelatedCarrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
I just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
I have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
Here is what I would like to do and did in the past with Media player and my HTC Touch Pro 2 - I created an auto playlist that selects songs that have NOT been listened to, a playcount less than one. (it doesn't show up in the desktop manager for media sync) I would like to be able to listen to stuff (causing a play count of one on the phone), and then when I re-connect to the computer have media player remove what has a play count of more than zero. This had some success with my HTC Touch Pro 2. It appears to NOT work on my 8530, it looks like NOTHING gets removed from the phone and there is no "auto" about it. The memory card is full, I listened to songs, re-connected to the computer and it appears that media player sees that the card is full and does nothing.I have had my 8530 1 DAY and have gotten many answers here from previous threads.
View 4 Replies View RelatedMy GS6 is not connecting as a BT media player in my car. I have a 2010 Lexus IS250 with the stock head unit.
The phone connects and I can make and receive calls via the in-car bluetooth.
However, it's not connecting as a media player.
I've repaired several times and have paired separately as a media player and phone but it won't keep the BT media player pairing.
So i recently purchased the Samsung Galaxy S6 Edge and i am having issues connecting my bluetooth media to my 2013 Ford Taurus.
View 2 Replies View Relatedmy phone automatically did the update a few days ago and rebooted and ever since then I have been unable to access my FB account and connect to the internet on my phone. I've got the buttons unchecked that say to connect only when wifi available, so I don't know what's going on.
View 1 Replies View RelatedI'm, new to blackberry, and on the first day I plugged my Curve 8520 to the computer and the Desktop Manager "recommended" to upgrade to the latest OS (v5.0.0.592 - Bundle1096 Platform 5.2.0.64). Since that I only have one glitch, the media folder is called net_rim_bb_file_explorer.Media I assume that's the internal name, not the display name, anyone knows how to rename it?? I don't want to mess with the OS by downgrading or things like that, I'm quite happy with how the phone works as it is...
View 6 Replies View RelatedI can't synch media to my torch. Desktop 6.0 continues to give me the error: You need to turn on mass storage mode from the device. I've gone to options, device, storage, and Enabled USB Mass Storage. However, Desktop does not give me the ability to turn on Media Synch or show that the device can accept media.
View 7 Replies View RelatedI initially synced with Media Go and all of my music transferred, but now that I have made some changes on Media Go, I don't know how to make them transfer to my phone. I connect my phone to the computer, and my phone shows up as a F: drive device. I am used to iTunes and there being a Sync button.
View 9 Replies View RelatedI have tried to sync my BB to the BBDM and it says Media Services Are Loading, checks for updates then automatically says in the Summary box that Device Pictures and Device Videos Failed (usually it loads them and has a green bar that shows it is syncing).
View 2 Replies View Relatedthis is my second iphone 4 and when i plug it into my laptop to sync nothing happens it doesnt even charge?
Info:
iPhone 4, Windows Vista
Since my pc blew up I am using a work macbook -my X10 has been saying new updates for ages but every time I tried to update it said it was up-to-date. I see everyone else already has Android 2.1 update so although it is the XD video I am really keen on getting! I have downloaded the Media Synch for Mac and mounted my phone -the automatic upload on the phone just says connect to a computer as new software update available. The Sony Ericsson site only gets as far as if using Safari click on 'help' in media synch BUT there is no help- the search bar doesn't load? You tube only has the Media Go option, which I previously used. how I can actually get these updates? especially the HD video
View 4 Replies View RelatedI used to be able to sync my photos to my PC using Blackberry Desktop. After downloading the updates to the software, I am now unable to sync media (i.e. I get a message saying "Media Options not available") so my photos have been accumulating on my phone. Also, I cannot seem to configure my organizer (i.e. calendar, tasks, contacts) to my Yahoo email - the only option is Outlook, but again, I used to be able to do this and cannot do so anymore.
View 1 Replies View RelatedIs there a step by step guide to help me with the best way to do this. I'm not a iTunes guy but if it's the easiest way to sync my contacts with iPhone4 I'll do it. I have lots of mobile and outlook changes to my contacts database?
Info:
iPhone 4, Windows7
I was pulling my hair out trying to get media audio to stay connected on my S6 and Ford Sync audio system. I tried everything until I realized I had overlooked the obvious. Media audio would not stay connected, but call audio would. You have to select Bluetooth as the input on the Sync system. Only then will it say media audio connected on the phone and music will start playing assuming you have songs on the phone. So for those having trouble with media audio, make certain Bluetooth is selected on your car audio.
View 4 Replies View RelatedI have a Bold 9650 and recently upgraded to OS 6.. what I want to know if it's possible NOT to sync all my music everytime I wanna add something. I used to be able to just sync the few songs I wanted to add, but since I upgraded to 6.0 it automatically tries to sync over 1000 files. I don't use the BB Desktop Software, I've been using Windows Media Player because I could sync single songs..
View 1 Replies View RelatedWifi media sync has stopped working for some reason. On the BB when I go to the Wifi Sync it says "waiting for connection to desktop by usb". I've synced it a few times, but it continues to say desktop sync did not complete?
View 9 Replies View RelatedI need the driver for 'n73 music edition' to sync with 'windows media player 12' (pc operating system windows 7). I have installed the latest version of 'nokia pc suite' and 'nokia ovi suite' in my computer.
View 6 Replies View RelatedNo USB mass storage and media sync?
View 11 Replies View RelatedDescription:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blackberry media sync.exe
Problem Signature 02: 3.0.0.36
Problem Signature 03: 4b2ab1b7
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275af7
Problem Signature 07: 344b
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I have a Storm 9530 and I just downloaded Kindle. No issues on the install and I bought two books but I can't get one to download to the phone. I installed Kindle on my PC and downloaded the book in no time and then went to desktop to transfer it to the phone. The new version has no media sync for ebooks! The old one did and I used it all the time, now I got nothing. I can file transfer the book to the smart card, but the phone doesn't see it. How to sync ebooks these days?
View 3 Replies View RelatedIpod and everything i put on her ipod (like contacts) goes to her iphone
Info:iPod touch, iOS 3.0
