I can't synch media to my torch. Desktop 6.0 continues to give me the error: You need to turn on mass storage mode from the device. I've gone to options, device, storage, and Enabled USB Mass Storage. However, Desktop does not give me the ability to turn on Media Synch or show that the device can accept media.
View 7 RepliesI used to be able to sync my photos to my PC using Blackberry Desktop. After downloading the updates to the software, I am now unable to sync media (i.e. I get a message saying "Media Options not available") so my photos have been accumulating on my phone. Also, I cannot seem to configure my organizer (i.e. calendar, tasks, contacts) to my Yahoo email - the only option is Outlook, but again, I used to be able to do this and cannot do so anymore.
View 1 Replies View RelatedWifi media sync has stopped working for some reason. On the BB when I go to the Wifi Sync it says "waiting for connection to desktop by usb". I've synced it a few times, but it continues to say desktop sync did not complete?
View 9 Replies View RelatedSince upgrading to Version 5.0.1 neither the media manger nor blackberry media synch now work. the media manager always prompts to install and downloads but then does nothing. The blackberry media sync gets so far after launch the gives an error message. I have tried uninstalling and reinstalling a number of times but cannot get the media manager to install so cannot now get any media off my phone or on to it. Any ideas anyone?
View 5 Replies View RelatedI have Storm (9500) and I've been trying for a few hours to transfer photos from my media card to my PC. Every time I connect to Media Sync with my Storm, I receive a messages saying my device is not recognised and to make sure the card is inserted correctly etc. here is what I have done and I still receive the same message -
Taken out the media card and reinserted it
Taken out the battery and reinserted it
turned all the settings in (Options Memory) to on
Auto Enable Mass Sttorage Mode when Connected is set to Yes
Tried connecting to all USB ports on the PC ( I have 4)
PC OS is Windows 7
I've checked for all possible updates on BlackBerry Software (Device and Desktop and Media Sync) I have a completely updates Storm in terms of Software.
I'm trying to add some ringtones to my Torch. They are there and I can see them in the file manager or when I sync to my Mac. But when I go to the ringtones folder, they are not listed. There is an option to select music for a ringtone, so I put the mp3 file in the music folder along with other music files, but none show up.
The same thing happens when I take pictures with the phone. If I look at the pictures folder, it says no pictures. But if I go through file manager to the media card, I can see the pictures.
On other BB's I've moved pictures from the device to the media card using the "move" function - I can't find this on the Torch. Am I overlooking something or will I have to use Desktop Manager?
View 12 Replies View RelatedI initially synced with Media Go and all of my music transferred, but now that I have made some changes on Media Go, I don't know how to make them transfer to my phone. I connect my phone to the computer, and my phone shows up as a F: drive device. I am used to iTunes and there being a Sync button.
View 9 Replies View RelatedI have tried to sync my BB to the BBDM and it says Media Services Are Loading, checks for updates then automatically says in the Summary box that Device Pictures and Device Videos Failed (usually it loads them and has a green bar that shows it is syncing).
View 2 Replies View RelatedI've been trying to sync media files. I've downloaded Blackberry Media Sync and when connected, all I get is a message "Please connect a Blackberry device". I have Compression on "enabled", Memory Card Support, Media Transfer, Mass Storage all "on", and switched Auto Enable Mass Storage Mode When Connected to "Yes". I've tried every USB on my computer, turned the phone off, on, etc. It doesn't seem to recognize that the BB is connected.
View 3 Replies View RelatedSince my pc blew up I am using a work macbook -my X10 has been saying new updates for ages but every time I tried to update it said it was up-to-date. I see everyone else already has Android 2.1 update so although it is the XD video I am really keen on getting! I have downloaded the Media Synch for Mac and mounted my phone -the automatic upload on the phone just says connect to a computer as new software update available. The Sony Ericsson site only gets as far as if using Safari click on 'help' in media synch BUT there is no help- the search bar doesn't load? You tube only has the Media Go option, which I previously used. how I can actually get these updates? especially the HD video
View 4 Replies View RelatedI've just had to re-install the blackberry media sync program onto my laptop, so now whenever i plug my phone into my laptop the program opens up. But it doesn't recognize my phone and keeps saying 'connect your smartphone' or something like that even though it is connected. I don't think the USB is damaged because it still manages to connect my phone to my laptop and charge it, so how do i get my media sync to recognize it?
View 1 Replies View RelatedI have tried and tried, but can't get Media Sync to find my BB Curve.
Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own.
I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however.
I'm running Windows Vista, SP1.
1. Device model number: 8520
2. carrier or mobile provider: Virgin Mobile
3. OS release v 5.0.0.592
Extra history:
1) I downloaded Desktop Manager from the CD and then updated it automatically.
2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries).
3) I downloaded a clean copy of the latest DTM from BB website
4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!)
5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed, but that's another story!
I have repeatedly downloaded media sync, and I cannot transfer pictures off of my girlfriend's 8530 curve? Anyone else experience this? If so, how did you get around it?Since all the documentation is for the PC, I'm thinking RIM is trying to pull a fast one on Mac users.
View 5 Replies View RelatedI have tried and tried, but can't get Media Sync to find my BB Curve.Desktop Manager can find my BB - and it says it's working & connected, but when I launch Media Sync, after 3 mins of searching, it says "Please connect a BB device".
I have tried without launching DTM - i.e. launching Media Sync on its own.I have tried all variations of restarts, of both BB and laptop AND removing the battery at all sorts of stages in the process. No joy.
I don't see a drive on Windows Explorer with my BB however.I'm running Windows Vista, SP1.
1. Device model number: 8520
2. carrier or mobile provider: Virgin Mobile
3. OS release v 5.0.0.592
Extra history:
1) I downloaded Desktop Manager from the CD and then updated it automatically.
2) I then followed some detailed instructions from this forum elsewhere and totally removed every trace of it (including regedit entries).
3) I downloaded a clean copy of the latest DTM from BB website
4) I then updated the Curve OS software - now on version 5.01 (and yes, like everyone I prefered the old style of key locking!)
5) I also replaced the USB cable since that seemed to provoke a constant cycle of reboots on my BB - this was an earlier problem that a different cable fixed,
I was pulling my hair out trying to get media audio to stay connected on my S6 and Ford Sync audio system. I tried everything until I realized I had overlooked the obvious. Media audio would not stay connected, but call audio would. You have to select Bluetooth as the input on the Sync system. Only then will it say media audio connected on the phone and music will start playing assuming you have songs on the phone. So for those having trouble with media audio, make certain Bluetooth is selected on your car audio.
View 4 Replies View RelatedI have a Bold 9650 and recently upgraded to OS 6.. what I want to know if it's possible NOT to sync all my music everytime I wanna add something. I used to be able to just sync the few songs I wanted to add, but since I upgraded to 6.0 it automatically tries to sync over 1000 files. I don't use the BB Desktop Software, I've been using Windows Media Player because I could sync single songs..
View 1 Replies View RelatedI need the driver for 'n73 music edition' to sync with 'windows media player 12' (pc operating system windows 7). I have installed the latest version of 'nokia pc suite' and 'nokia ovi suite' in my computer.
View 6 Replies View RelatedNo USB mass storage and media sync?
View 11 Replies View RelatedI am using Curve 9300 with desktop software 6.02.44 and BB device software 6.0 bundle 2391. Laptop is running Windows 7. I do not have a media card installed on BB 9300. When I plug BB into USB on laptop, there is no drive letter showing up in Explorer. In Desktop software, Media Sync Music, Videos, Pictures when it is clicked it says "A Problem Occurred while trying to connect to your BB device". In Device Options in desktop software Synchronize Media Files is grayed out.
Media tab says "Media options are not available". Is there a hardware or driver problem? Do I need a media card to have these options available? I have camera pictures on the internal BB memory but cannot transfer them to my laptop with a USB connection because of this problem. Backup and restore is no problem. Install and remove applications is no problem. Desktop software detects the BB no problem. Only problem is the Media Sync does not work. With the same laptop and desktop software the Media Sync works no problem with my BB Torch 9800.
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: blackberry media sync.exe
Problem Signature 02: 3.0.0.36
Problem Signature 03: 4b2ab1b7
Problem Signature 04: mscorlib
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4a275af7
Problem Signature 07: 344b
Problem Signature 08: 15a
Problem Signature 09: System.UnauthorizedAccess
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
I have a Storm 9530 and I just downloaded Kindle. No issues on the install and I bought two books but I can't get one to download to the phone. I installed Kindle on my PC and downloaded the book in no time and then went to desktop to transfer it to the phone. The new version has no media sync for ebooks! The old one did and I used it all the time, now I got nothing. I can file transfer the book to the smart card, but the phone doesn't see it. How to sync ebooks these days?
View 3 Replies View RelatedIpod and everything i put on her ipod (like contacts) goes to her iphone
Info:iPod touch, iOS 3.0
After i took at pic and save it in my gallery then i set the phone down . two minute i look at my phone to surpise igot a a blue n purple salt n peper screen i try to turn off my phone . which i could not until ipull out the battery. Then it start working fine. idecide ibetter hook up my phone[usb] to my laptop. To tranfer the pics n files over to the lap top it said that media link was not working so i try to repair it threw my control panel> program/freature> motorola Media Link Repair which it didnt work. so i unstalll it. rebooted my visa. restall it and it still not working now . It say that the Motorola helper is updated . it work for me3week ago.
View 3 Replies View RelatedI can not get motorola Media link to sync anymore
View 2 Replies View RelatedCarrier: Verizon
Blackberry Curve 8330
Recently I upgraded my Desktop Manager to Version 6.0.0.40 and now I can't transfer media files to my Curve 8330.One thing I tried was to update my device OS to 4.5.0.175, this did not work.The DM shows that Media Options are not available,that I have to trun on mass storage mode from the device.Under the options menu on my 8330, I open Media Card and sure enough Media Card Support is On, Mass Storage Support is On, and Auto Enable Mass Storage Mode is On (I've tried when I switch to Prompt, but that did not work either).I've removed the media card, reinserted it, reformatted it, made sure it was recognized by my device (it is), so obviously the problem is with the Desktop Manager. With previous versions, I had no problems with Media Sync, only with the new DM version. The DM will recognize my device when plugged in via USB and I can sync my Organizer with no issues.What else can I try to get my DM - Media Sync to work with my 8330?
I just got my Blackberry and I am having trouble with the Mass Storage.The Media Sync will not recognize the memory card at all. Win 7 does not recognize the card when I first plugged in my phone by USB cable the install driver fails. This failing has happened on 3 computer 2 win 7 and one XP.
I have done the normal things like battery pulls and deleting the driver and letting it reinstall reboots and reinstall programs. I also have the most current programs off the website.I also have tried putting the SD card in the slot on my laptop (3 different cards in an adapter) and none are able to transfer files without lagging into never never land.Everything else seems to work just fine. But I would like to be able to transfer photos and music and at this rate I can't transfer them at all.
I'm running v5.0.1 of the DM.Memory/Storage card options are all set to on. When I click Media Sync, the BB momentarily flicks then reverts back to the previous display. Media Sync, animates with the left and right arrows, then eventually times out with the 'did not recognize device' message.The device does not appear in Windows 7 Explorer.
View 3 Replies View RelatedI've seen this many times on these threads but I have not seen any answers. Whenever I try to use media sync (3.0 i believe it is) it all works fine until i press the sync button, windows 7 will then ask me if i want to scan and fix the media card i have installed and then media sync will come up with the error message 'some files were not transferred. there was insufficient space or the blackberry device was disconnected.' When i scan it nothing is wrong and then when i try to sync it again, the exact same thing happens, in the same order.
View 5 Replies View Relatedhave had my Pearl Flip for less than 6 months. The Desktop Manager & Media Sync have NEVER worked completely, even ater many, many uninstalls and re-installs.
BB Pearl 8220 Flip
EDGE Wi-Fi
v 4.6.0.222 (Platform 4.1.0.80)
After being a huge advocate for Windows Phone I'm just about done with it after moving from WP7.5 and Zune to WP8.I can't sync anything using Windows Media Player. I put stuff in the sync list and it looks like it syncs then I check the sync status and everything has "error" in the status and nothing has copied. Doesn't matter if it's songs I own or subscription - nothing syncs through media player. I think I did get it to sync to my wife's 620.
According to MSFT this will not let me sync Zune subscription which is another issue I have - and the biggest issue is that I can't sync playlists period. They show up with 0 songs when I sync using the Windows Phone App. But I was hoping using Media Player might solve that but it's not working.I'm using WIndows 7 on my PC. I'm a long time Zune user/promoter. Right now I can't get music on my phone in any reasonable fashion.
