BB Bold :: Unable To Open Tif Files
Feb 7, 2012
Whenever i get an email with a *.tif file attached to it I cannot see the attachment and I'm getting a message "Unsupported media type..." .
The technical person in my cellular provider said that the BB phone actualy does not support that type of files.
Is that true?No way I can see tif files?
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May 19, 2010
I am having a problem opening attachments in my emails. They are usually jpg or png files, which I have never had an issue opening before. I choose "open attachment" from the menu, and the little red clock that appears next to the file just stays there. If i click the trackball, i get a prompt to resend the request, but clicking "yes" doesn't do anything. I recently upgraded to leaked OS .662, but I'm not convinced that is the problem because a coworker has OS 4.7.1.40 (original OS) and he is also experiencing the same problem.
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Jul 26, 2011
I am having difficulties downloading XL files from my PC to BB.I cannot open XL files with my BB.
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Feb 20, 2012
I read a few posts and tried to download WinRar for my BB bold 9700, but it did not work. So can anyone please tell me a good software to open .rar files?
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Apr 28, 2010
I'm trying to open zip compressed file on my BB Bold and it says: Unable to display file //media card/IM_Main-40.zip Thx for any inputs and I'm a newbie to BB, so forgive for simple questions.
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Dec 13, 2011
How do I open an Acrobat Files ? As I have take black berry service with Google Chat but not opted internat service.
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Oct 7, 2012
I am on my second BB and really love the product. I am 61 years old and a retired chef. The problem I am having now is that when I connect my phone by usb to my laptop, it no longer opens my files on the BB or even gives me the option. The screen with the options doesn't show up any more. I get a message that ":the device I have connected my BB to cannot charge my phone..My BB drive does not even show up on MY |COMPUTER?
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Oct 26, 2011
i got a new theme off the bb app world and once it was downloaded and i applied it to my phone it froze ! .. it now keeps on freezing and i am unable to open the setup/options to change this theme..
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Jan 13, 2010
I am having problems with attached pictures. I have sent pictures (taken with my Blackberry Bold 9700 built in camera) and also from picture files on my Blackberry to my home computer and the attachment won't open! It say's .jpg.attachment-blocked-or-renamed
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Dec 15, 2010
I recently updated my music player software (for the Nokia 5800). However, when I tried clicking on my music player icon/ going to my gallery and selecting the file "songs" I couldn't open either of them. My songs are still on my phone, but I can't access them for some reason, or open them up. Why is this happening and how can I fix this problem?
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Aug 18, 2010
my phone is disable to open most of formats that are relate to media files, for example :wmv It meaning that my phone just open mp3 files and a few of mp4 files.
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Apr 30, 2012
my recent mail from eBay to my Blackberry 9900 won't open! I get the coloured envelope on my email list to show that an ebay message has been sent. When I try to open this envelope, the phone takes me straight to compose a new email. This happens whether I try to open the mail from the message notifier along the top of my home screen, or if I use the email icon on the tool bar.
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Sep 27, 2011
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Jun 20, 2012
Since this morning I am unable to open any notifications (whatsapp, bbm, facebook, etc) via the touchscreen! I must physically press the trackpad button to view all messages. Is it a setting that changed by itself? I only received this phone 2 weeks ago.
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Feb 15, 2010
This happens multiple times a day. I get a new text message or something, and I am not able to open up the SMS text conversation. Even after restarting and all that I still can't open up the text message convo.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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Mar 29, 2012
As per the recent update to my device bold 9900 to 7.1 bundle 1149, but I had a problem in my bb app world which opens normally but do not shows any software icon images at all. I believe that it has been stopped behind some firewall, as when I try to open it from wireless network I can open it smoothly but only when I try to open it from my blackberry service it cud'nt open.I had no prb with my previous version when it was working on my phn smoothly but only it was a latset update I updated and it had this problem.
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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Aug 10, 2010
When I try to run "Documents to Go Files" on 9700 I get the following error message- Error starting DocumentsToGoFiles47: Class'net.rim.device.api.ui.text.Breaklterator' not found. I have removed and reinstalled the "Documents to Go Files" program but get the same error.
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Nov 9, 2012
I have a Blackberry Bold 9780, my internet works perfectly however on attempting to download files it begins downloading but very slowly and an error message comes up saying download failed. This has only been happening recently and prior to this I was able to download large files with no hassle.
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Apr 27, 2010
my wife just set up her email by calling Tmobile 611 she does the 2 minute battery pull and starts back up and now she gets a java error and can not open her internet browser. I am at work and since we only have bb for phones she can not call back 611 to help her with her phone. Anyone have any suggestions?
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Jun 1, 2010
i keep getting this message when i connect to DM."unable to open protected media session. exit the media player and try again." anyone have a fix for this? or what it means
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Jan 19, 2010
i got a blackberry bold 9700 for christmas and i've been having only one problem with the phone. Sometimes when I've been having a conversation, through sms text messages, with someone I will be randomly unable to open a newly received sms text message and cannot open it for a while. I got it checked and they gave me a new phone, and this one is doing the same thing. Sometimes i can't open it for 10 mins and then sometimes i have to delete it because it's been over 2 hours. this is getting really annoying and more and more frequent. does anyone know what i should do? cause the bell people dont even know.
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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Feb 13, 2010
Ive got E52, and I want to install this app URL... I have Python Runtime 2.0 installed, so how I can open it ?
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Dec 29, 2010
I have a BB Curve 8900 and I cut (yes, cut not copy) numerous pictures from my BB and pasted them to my laptop, then deleted them from my BB.
When I have come to view them on my laptop I have now realised that they are encrypted!! I really don't want to loose these pictures,
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Feb 28, 2012
i can't open .zip files. what should i do?
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Aug 3, 2011
i want to open pdf documents on my torch. the douments were donloaded from my laptop.
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