Nokia Music :: Unable To Open Music Files?
Dec 15, 2010
I recently updated my music player software (for the Nokia 5800). However, when I tried clicking on my music player icon/ going to my gallery and selecting the file "songs" I couldn't open either of them. My songs are still on my phone, but I can't access them for some reason, or open them up. Why is this happening and how can I fix this problem?
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Jul 9, 2011
I am Unable to transfer music files(.mp3) via bluetooth from my Nokia C503 .There is no 'Send' option available..
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Jun 18, 2011
#1-i have ringtones and test music files that appear in my music files and i dont know where they come from. #2-I also have voice files for maps in my music files. ironically though, the voice files are not working with maps....i want to remove them from my playlist but they are not showing up in the ovi suite?
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Apr 20, 2011
I had a similar issues on " General: System Error " Music file unable to save on music library the second one is corrupted music file unable to deleted on music library.
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Sep 10, 2012
I am unable to open my nokia 701 ovi music app, it just take 1 or 2 second and circle take a round and back to menu.
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Aug 12, 2011
i have updated my new nokia x3-02 ,but had a prob that it shows the message "unable to open music player" when i open it but i can listen to songs and cannot watch tha video toooooooo
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Jul 31, 2012
I have taken a nokia N8 belle version phone 3 months back, last few days I am unable to download music from OVI music, my phone came with 12 months subscription.
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Jul 3, 2011
My Nokia 5800 XM music player is not working, and does not open... I think I removed a file or something. What can I do?
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Jan 8, 2010
I just bought a Nokia 5530 Xpress Music and tried out syncing my phone's files using Ovi Suite so I can easily retrieve them if ever they get deleted when I update my phone's firmware. When I synced my files, everything else worked fine except for the music files and these are the following problems I encountered: Ovi Suite did not only copy my phone's music files to my pc, it also copied all the music files of my pc to my phone at the same time. This shouldn't happen right? Because I'm only trying to sync my phone's files to my computer, and not transfer files from my computer to my phone so it should only copy all the songs in my 5530 to Ovi Suite.
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Jun 1, 2010
I got my 5230 updated to 20.0.005 last time, and actually it's a good update. The performance is better than before, but I encountered a problem that really annoying me.I love listening to music. It's everything for me. But now the music player can't detect new music files, even it's imported from a blue tooth connection. After I save it from the inbox, sometimes it said "General : System Error". The files is inside the memory card, but can't be detected by the music player although I refresh the music library. The same thing happened when I import some music files from the computer using Nokia PC Suite. In the library, there is the artist's name or the album's name, but after I clicked it, there isn't any music files inside. What happened actually with the music player?About the memory card, I got it from the phone package. It's 2 GB, and still has approx. 130 MB free. Is it the memory card or the update?
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Feb 22, 2011
I have a nokia n8 and I added my music manually by drag and drop, but for some reason only some of the songs from some albums went on and some albums appear but have no songs in them at all. I can find no option for deleteing these albums off the phone it seems like a big fail in the design of the mp3 player.
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Aug 30, 2011
I am unable to play M4A files in my Music player, tough I can play them using the file manager.
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Jun 20, 2010
Every time i format my memory crd, music files frm the card start missing within 9 or 10 days. This problem persist since the tym i bought mine cell phone. I sub mitted mine phone many times in nokia care, but each n every time they said mine mobile hav sm virus which is 'eating' mine files. Thy hard reset n gv mine cell back, but problem not solved. They formated mine cell some 7 or 8 times. Sometime whole gallary disaapear frm the phone.
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Jun 11, 2012
I put language lessons on the player with files listed as Lesson 01, Lesson 02.....lesson 11, 12, 20 etc and rather than put them in proper order like anything else I have ever used to play them it is putting 1, 10, 11,12,13 etc together then putting 2,20,21,22 etc together.
How can I get it to sort the files normally?
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Jun 1, 2010
I got my 5230 updated to 20.0.005 last time, and actually it's a good update. The perfomance is better than before, but I encountered a problem that really annoying me.I love listening to music. It's everything for me. But now the music player can't detect new music files, even it's imported from a bluetooth connection. After I save it from the inbox, sometimes it said "General : System Error". The files is inside the memory card, but can't be detected by the music player although I refresh the music library. The same thing happened when I import some music files from the computer using Nokia PC Suite. In the library, there is the artist's name or the album's name, but after I clicked it, there isn't any music files inside. What happened actually with the music player?About the memory card, I got it from the phone package. It's 2 GB, and still has approx. 130 MB free. Is it the memory card or the update?
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Jan 4, 2010
can anyone tell me how to stop ovi player importing music files whenever i open the player?.i now have several copies of every file.
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Aug 12, 2011
when i start any song with use of music player, the error show FILE IS CORRUPTED OPERATION CANCELED.
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May 25, 2011
i just came to UK yesterday, i was able to download music from OVI in india, but now the phone is asking for the voucher number?
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Dec 10, 2011
How can I delete those protected music files in Nokia X2-01? Those are the files that are already in the phone when i bought it?
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Apr 7, 2010
I am using nokia 5230. The problem is whenever I select option Refresh Library, the device is unable to load new music files which I have transferred to memory card using PC suite. Music player is unable to load music files which are stored in memory card. I even updated the phone software but unable to solve this problem, but other files such as videos and images. I am able to see in gallery. Only problem is with the music files.....
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Jul 24, 2012
I can't remember the account name and password which bind to my n8 mobile, therefore I can't download music any more. I tried to "forgot password", but cannot find back the account name. If I login with other account, I can't download music. What can I do?
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Jan 15, 2012
I'm unable to play songs using music player as it shows error message as "File is corrupted" / "General system error".
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Sep 13, 2010
I am unable to activate the OVI Music Unlimited Voucher which i have received with My New Nokia 5130 ExpressMusic.On Nokia player it fails to see my phone even though I updated the software and connected using print and media. On the website the voucher 16 key pin is not recognised.
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Sep 30, 2010
i have x6,as the sms service not avilable at the place so i m not getting sms from nokia at the time of registration.now the problem that exist is when ever i click to download , always asking for redeem voucher.but i have ovi music unlimited edition mobile device.
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May 19, 2011
i have a serious issue with my unlimited ovi music account.i have purchased an n8, just 5 days back.Tried to download music using the ovi player, but everytime my machine would hang.Then I tried downloading using the ovi suite, I have tried to download almost 20 tracks (1 at a time) and have succeeded in downloading only 2. Every time it is able to download approximately 33-50% after which it gives an error message "Download Failed".
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Oct 30, 2012
i am Not able to download music from ovi. they want user name bt i haven't usernam. what can i do
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Aug 20, 2011
I am not able to download music from my registered PC. The error which I get while downloading the music is "The download process failed to start. Please refer to Troubleshooting guide in Help".I have made a complaint on 30-Jul and still not able to download any music because of the pathetic service of Nokia I have lost more than 5-6 weeks till now (Including the same issue which I faced in March). My Subscription will end in another months time.
I have provided all the information which nokia support has requested including screen snapshots of the error and still nothing is done to fix the issue. I have been asked to re-register my PC and re-install the software couple of times which I have done but the issue still persists.
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May 6, 2010
I am trying to download music from OVI PLAYER.I have got a 1 year subs license since i bought and X6 and it comes with it.
The problem that i am facing it cannot download a song and the error message given is THE NETWORK CONNECTION TO THE MEDIA SERVER COULD NOT BE MADE.
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Oct 27, 2010
My former device was a N73ME (S60v3) and there you could edit Music on the device, i heard even in S60v5 it was possible. But why can't I edit Music on the N8 and always forced to use Ovi-Player on the PC or Windows Media Player to change musicinformation with deleting the music on the N8 and synchronize it again to the device.
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Aug 2, 2012
I have purchased a used Nokia N8. It was purchased 2 months before. After reset, when I am logging into Nokia Music with my log in details, I am not able to download music.
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Dec 18, 2012
My music player does not work properly. It's not refresh more than 120 songs. I format my memory card but problem still here.
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