BB Bold :: Unable To Open Notifications Via Touchscreen
Jun 20, 2012
Since this morning I am unable to open any notifications (whatsapp, bbm, facebook, etc) via the touchscreen! I must physically press the trackpad button to view all messages. Is it a setting that changed by itself? I only received this phone 2 weeks ago.
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May 2, 2012
Touchscreen no longer works to open podcasts and cannot pause audiobooks.
Info:
iPhone 3G
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Apr 30, 2012
my recent mail from eBay to my Blackberry 9900 won't open! I get the coloured envelope on my email list to show that an ebay message has been sent. When I try to open this envelope, the phone takes me straight to compose a new email. This happens whether I try to open the mail from the message notifier along the top of my home screen, or if I use the email icon on the tool bar.
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Sep 27, 2011
just bought a new Bold 9900 and installed it. something strange though. I am able to receive and send email however i am unable to open any incoming emails.
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Feb 7, 2012
Whenever i get an email with a *.tif file attached to it I cannot see the attachment and I'm getting a message "Unsupported media type..." .
The technical person in my cellular provider said that the BB phone actualy does not support that type of files.
Is that true?No way I can see tif files?
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May 23, 2010
From a newbie. I can open xls and doc if I download to the cellphone but not if they are emailed to me. pdf will not open either way. Message says I do not have the app to open it. Help plse!:
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Sep 7, 2011
I am unable to open my email attachments regardless of jpeg, txt or pdf formats.The error message received is "This attachment type cannot be viewed on your device".I am actually trying to open a jpeg attachment.
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Feb 15, 2010
This happens multiple times a day. I get a new text message or something, and I am not able to open up the SMS text conversation. Even after restarting and all that I still can't open up the text message convo.
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Apr 2, 2010
I have two email accounts on my Bold and periodically it will not allow me to open emails. I can see new emails received but when I try to open it won't. Is this a space issue? Is there a way to purge deleted messages, when I had my Curve there was a way to purge deleted items.
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Mar 29, 2012
As per the recent update to my device bold 9900 to 7.1 bundle 1149, but I had a problem in my bb app world which opens normally but do not shows any software icon images at all. I believe that it has been stopped behind some firewall, as when I try to open it from wireless network I can open it smoothly but only when I try to open it from my blackberry service it cud'nt open.I had no prb with my previous version when it was working on my phn smoothly but only it was a latset update I updated and it had this problem.
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May 30, 2011
My Carrier is [URL] And I have a BIS plan. I wipe my 9700 today, but when I setup my email account, it shows "unable to open email setup application"finally I found the problem may be KB26055 but i don't know where to download the application.
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Jul 31, 2012
I am having problem in setting up my email. As soon as I go to setup email it gives me an error "Your device encountered a problem with this applications server".When I try to upgrade my software on 9900 it give me an error : your Blackberry desktop software failed to validate your blackberry device update"
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Apr 27, 2010
my wife just set up her email by calling Tmobile 611 she does the 2 minute battery pull and starts back up and now she gets a java error and can not open her internet browser. I am at work and since we only have bb for phones she can not call back 611 to help her with her phone. Anyone have any suggestions?
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Jun 1, 2010
i keep getting this message when i connect to DM."unable to open protected media session. exit the media player and try again." anyone have a fix for this? or what it means
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Jan 19, 2010
i got a blackberry bold 9700 for christmas and i've been having only one problem with the phone. Sometimes when I've been having a conversation, through sms text messages, with someone I will be randomly unable to open a newly received sms text message and cannot open it for a while. I got it checked and they gave me a new phone, and this one is doing the same thing. Sometimes i can't open it for 10 mins and then sometimes i have to delete it because it's been over 2 hours. this is getting really annoying and more and more frequent. does anyone know what i should do? cause the bell people dont even know.
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Apr 1, 2010
My Blackberry Bold is malfunctioning. I can scroll from app to app but am unable to open profiles, email, contacts or calender.
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Oct 31, 2010
I was using my phone normaly and then later on I went to send a text message and I was unable to use the qwerty row of the touchscreen. at first I thught it was a glitch on the text message section of the phone. But afterwards I discovered that even on the home screen that that area was totally unresponsive.The area is a horizontal area that goes all the way accros the touchscreen area it is about 1cm in height in portrait mode. The same area is unresponsive ene in landscpae mode.I dont know what to do, I've only had it for about two months so it is very new, im really upset about this issue. I live in the Uk and I dont really want to send it in for repairs becasue of the horror stories that I've heard about the waiting times!
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Apr 10, 2012
I bought a Nokia C3-01 touch and type last year in the beginning of June. It's been a bit funny from time to time, but near Christmas it turned itself off and the camera stopped working. In January, the touchscreen started to become unresponsive and difficult to operate, to the point where I am often unable to get into the phone. And typing a text / navigating around the menu is an absolute nightmare. I've tried to calibrate the screen, but that doesn't help, as it doesn't recognise that it's being touched sometimes.I haven't dropped the phone or got it wet. I don't use the internet on it either, so I presumably can't have a virus.Would it still be under warranty? I've had nothing but trouble with it and it certainly reinforces the notion of 'buy cheap, buy twice'.
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Jun 2, 2015
When I am viewing an SMS conversation, with lets say someone named bob, and bob sends me another message, it does not beep if I am still in the bob sms window. I get no notification. To get a notification I have to back out or lock the screen each time.
Sometimes I sit my phone down waiting for a reply and when it beeps I know I have a reply. however, with the s6 I am forced to back out of mine and bob's chat window each and every time just so I can receive the notification beep again to know when he has replied. Is there a way to fix this? Or am I forced to use a 3rd party app (not preferred)
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Nov 22, 2011
both my notifications and home page open up at the same time instead of seperately and it isnt possible to open notifications through this i have to go on to the actual application to do it, how to change this so they both open seperately and work?
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Jul 21, 2010
Since this morning i experience the problem that when i switch my phone on i cannot use the touchscreen. No input is accepted. When i switch the phone off and remove the battery and then switch it on the problem dissapears...
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Sep 3, 2014
I have an A1332: iPhone 4 (GSM model).Â
1st problem: I moved from german to sweden recently, and now whenever I get messages from my german friends and a notification comes at the top of the screen, i click on it and it goes to a new message instead of opening the conversation.Â
2nd problem: I also have to save my friends' numbers twice under mobil and iphone once with 0 and once with +49 because otherwise it just shows their number instead of the name i have saved in my phone.
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Nov 29, 2011
How to disable the bold 9900 touchscreen since it is so sensitive?
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Jun 15, 2012
I need to disable the touchscreen on my Blackberry Bold 9900 its rediculus all this product development and nobody at blackberry, muted call, put on hold and redilaled with there ear touching the touch screen? i dont like my new 9900 for that reason.
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Jan 30, 2012
I just don't like the touchscreen on my new Bold 9900. Is there anyway to disable it?
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Jan 2, 2012
my bold 9900's touch screen isn't as responsive as my friends, it works perfectly fine but it doesn't if i touch it really softly. i just wanted to know if there is any problem
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Aug 23, 2011
Just received my new bold, the touchscreen briefly worked but now for some reason it won't work.
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Mar 27, 2012
I recently got a 9790 and it was working fine for about a month or so however recently I've noticed that the touch seems to stop responding. I have to do a physical battery pull and then it starts working again. I thought maybe it is a software issue and upgraded to the official 7.0.0.592 yesterday however the problem still remains the same.
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Aug 3, 2012
My Blackberry Bold 9930 does not display the option to Enable or Hide the Qwerty Keyboard.I rebooted and checked Options > Typing and Language > Keyboard.The Keyboard Screen only displays Keypad Settings.
Key Tone:
Key Rate:
Currency Key:
The Enable Virtual Keyboard Hide Bar is not displayed here with a Checkbox!
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Sep 3, 2011
Only about 2 days ago I bought a new Blackberry Bold 9900 with Virgin Mobile and unfortunately I had it resting on a table when a dart landed on top of the screen while I was away. Sadly, now the screen is cracked in the upper left area and the touchscreen is completely irresponsive. I can still see everything on the screen and manuever using the buttons. Along with this, when I run my hand across the crack, I cannot even feel it, so the crack seems to be under the initial protective coating.
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Apr 12, 2012
yesterday my phone switches off automatically at battery level 15, and today at battery level 25 the phone switches off again... Then at the moment I plug my charger cable into my phone (at battery level 15) it reboots and after the reboot the touchscreen no longer works. Then I upgraded Whatsapp and rebooted my phone again to see if it is fixed, but it still isn't the touchscreen simply doesn't work... It doesn't respond when I press on screen icon or scroll or whatever I do.
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