BB Bold :: Cracked Screen, Touchscreen Not Working?
Sep 3, 2011
Only about 2 days ago I bought a new Blackberry Bold 9900 with Virgin Mobile and unfortunately I had it resting on a table when a dart landed on top of the screen while I was away. Sadly, now the screen is cracked in the upper left area and the touchscreen is completely irresponsive. I can still see everything on the screen and manuever using the buttons. Along with this, when I run my hand across the crack, I cannot even feel it, so the crack seems to be under the initial protective coating.
Ok. So my lock button stopped working on my iPhone 4 yesterday. It was 'sticky' (not clicking very well) for a few hours now it ceases to even work.
I also have a cracked screen (which occured 3 months ago now) that I tried to get replaced. Unfortunately they weren't happy that day or something and didn't grant me the one time free replacement that they seem to be giving out everywhere else. Anyway, so I decided not to pay the $180 because the crack isn't too big and it doesn't stretch too far onto the actual LCD screen.
So my question is... If I go to the Apple store regarding the lock button, will they deny me a free replacement because the screen is cracked and they will just pin the blame on that? I am still within the one year warranty too.
Also, for future reference, does a cracked screen void the free warranty replacement for any problems encountered, whether it be hardware, software or mechanically related?
I have the Iphone 4s, my screen has been cracked since 2 months after i got it in November 2011, 3 days ago my lock button started acting funny, now it is completely stuck. I went to apple store today and they will NOT replace it because the screen is cracked and the damage could have affected the button. How could all of a sudden a cracked screen make a button stuck completely? I have read alot of reviews about how some apple techs will replace your phone, and others make you pay the 200$ to get a new one. Why should i have to pay 200$ for something that is apples error? The screen crack isn't even bad?
The glass has received 2 long diagonal cracks but the touchscreen still works perfectly - Now that's a blackberry! So i wanted 2 ask if i could simply get it replaced with any simple glass or do i have to buy a special glass?
I dropped it when typing, and the second layer of the screen cracked, and it will not boot or connect to my laptop. What can I do, and what is the Blackberry Support phone number for repairs?
I use Xperia Z2 and SCR10 cover. There is a protective glass, but problem was before I started to use that glass. A firmware is the last 23.4.A.1.232, but problem began earlier (about two months ago).
During a phone conversation the cover Scr10 is closed, the screen is switched off (no lighting). But a touchscreen is still working, and by my ear I press the buttons on the display (lighting of screen is turned off!!!), I start programs, I open the top bar, I come into settings (most often in power management, because battery is on center of top bar), etc.
I ordered my Vivaz last Saturday and received it in my local store on tuesday. It is now Sunday, five days later, and the touchscreen is completely not working. I was looking at a google map one minute, locked the phone and put it down, then I received a text and couldn't unlock the phone to read it. i now have three texts sitting on my phone and I can't access them. I've just come on a week's holiday with my children but my husband is still home, and I need to be able to contact him! I only have a quarter battery left on my laptop and I'm coming to my wits end - how do I keep in touch with my husband while I'm on holiday? We're only in Devon! I need to know either what I can do to the phone to get it working (tried removing battery several times but no effect) or can I go to the nearest vodafone store and get a replacement in store? I can't take it in to my local store until next Monday, although I will be working then so it's not that easy to get into town. HELP!!! I need a phone right now, and this is so not funny, and I'm not impressed.
customer calls to get another phone. Customer says he was working 25 feet in airand dropped phone on ground. Screen did not crack. Customer had premium screen protectoron phone.
when i was using the Motorola SF600 headphones (nothing the break the fall when i dropped the unit) and the screen cracked. Ok no problem, cracked screen still works i can live with it. Now today my screen is blanking in and out basically i cant see anything on the screen. This sucks, the SF600 headphones failed me twice i should have never even tried them.Let me note I still have my 32gb 1g ipod touch which has been smashed and dropped on cement so many times guess what screen never cracked, not once the thing still works for crying out loud! Sad thing is i might buy another unit but motorola really has some suspect issues. I am thankfull i bought this unit from amazon warehouse deals and was issued a credit due to an incompelte box so out of pocket was maybe $150. But jeezus Motorola lets make some stufff that can last and survive an accidental drop.
Does anyone know if you can get a replacement screen for a Nokia 5230? The LCD screen is cracked & parts are now starting to turn black where the ink is leaking. Also if I can buy a new screen - anyone know roughly how much its likely to cost? Look forward to replies!
I cracked my 3G screen last week. It was my first time dropping since buying it on day one. I had it in my lap (which i normally never do) while driving and it fell flat on its face when i was getting out. I've already ordered a replacement glass and digitizer since the phone still works perfectly. My problem is that I can now see dust specks accumulating under the glass. What's the safest way to clean the LCD when I'm taking it apart?
i have a samsung moment that the digitizer screen is cracked. can anyone point me to some kind of repair documentation or a video?i have searched fix ya, Internet, etc. just wondering if i could see how to take it apart first instead of guessing and breaking things like tabs on it.
Im not really sure how it all happened i got out of my car and i put my keys in my poket, the same poket as the iPhone normaly i never cary anything else in my poket but my iphone everything else in the other one, So as soon as i remmembered that i put the keys in the same poket i took out my phone to see if there was any scrashes but it was works there was a crack inside the phone not on the outside but inside the display. I just bought the phone a little less then a month ago. i bought it a telcel retail store and there is no apple retail store to take it for the warranty what should i do ?
I have a nokia x6 and it has a internal crack that just appeared. Is that covered in the warranty. If that is not covered in the warranty then how much will it cost to get that repaired.
I have a BB 9500 and the screen cracked yesterday.My problem is; I cant transfer anything from this handset. Device is password locked. And the SDCard is password/device level protected.When I try switch devices it asks for the password. I enter it and it starts loading, then asks me to "unlock the device" since it is password locked??? The screen is cracked, so how can I unlock the device? Btw I plugged the SDCard to another BB and the new one don't even recognize the card...
My z3 screen recently cracked from top right corner to bottom left and the top two thirds of the screen is unresponsive to touch. So once I turned it on I cannot enter my PIN.
Can this issue be fixed with a simple screen replacement or is it a deeper issue?
I dropped my newly bought Samsung Moment and the screen glass cracked . The phone is still working perfectly fine. I searched through the whole web but cannot find any instructions on how to replace the glass. There are many for iphones though. I bought one digitizer from ebay and plan to do it myself. I sent questions to the seller on ebay and ask him to ask his other buyers for me. But he directed me to this forum. (1)Do you know where I can find some instructions? I searched on the web but only found those for iphones. (2)If there are no instructions, can you tell me what you think important to me? (3)How to start? I am not seeing any screws anywhere! (4)How to remove the keyboard from the screen? Do I need to remove it? (5) Can I just remove the screen from the front, or do I need to start from the back, and get to the screen layer by layer?
So about a month ago i was getting out of my car with loose pockets, and of course my iphone fell out and cracked on both sides. I brought it into at and t today and they said i was not eligible for a warranty replacement because it only covers manufacturing problems. If i go to the apple store will i have to pay a screen replacement fee or exchange. Would it be cheaper if i replaced both screens or just traded?
I met with an accident and broke my Iphone 4 screen but the Iphone works perfectly fine. So i was wondering how much will it cost me to get the screen fixed from Apple.
I dropped my iPhone as I was cleaning it off. The LCD screen is cracked and it now has these dark lines going across. How much is it to replace it? Would it be cheaper since I have an old 3GS screen that is in perfect condition? I don't live near an Apple store (but willing to make a drive if I can get it fixed while I wait) and don't want to send in my phone to get it fixed.
I just replaced a glass screen on my father's Motorola Xoom with the 4G LTE upgrade. Total cost was $101 and about two hours of time. The Xoom was dropped on a tile floor and had multiple cracks in the glass, but was still functional. Just want all you fellow Xoom owners to know it can be done yourself if you have at least a bit of skills (and a hair dryer).
I have enjoyed my motoactv to a certain degree, despite portal failures, bugs, and the like, but my latest experience is very disappointing.Add me to the list of persons that has had the device fall and develop a hairline crack in the screen. Ok I've seen the other horror stories on the forum about support. My device works fine, but I don't want it to get wet now with the screen crack.
I opened a call, and since I am from Canada, I was given a repair location that is right in my home city. Perfect! However they refused to even look at the device, claiming they repair Motorola phones but not the motoactv. I provided the Motorola ticket number and explained that Motorola referred me to them. They couldn't care less and refused to accept the device. I regulary use a US address, and so opened up a new case; and shipped my device to the US. The *very* day within hours of receiving notification that I would have to pay to have the motoactv fixed, (This is not a problem for me.) I phoned in and requested that the repair be made, and provided payment by credit card.I have a Gran Fondo event in Mid July, and will *definitely* be using my Garmin. Looks like I have perhaps totally wasted my money on this device, although for now I can use it as an mp3 player when I go to the gym......
Got home from work today sat down, checked some emails on my phone, then plugged it in to charge on the table beside me. I took a shower and when I came out to check for messages on the device the glass had a single crack from the top to the about half way down the right side. What the hell? I had this phone for about 7 days and havnt so much as fumbled it in my hands. Since the Rogers store didnt open until 12pm, I decided to do some research about this and see if this problem has affected anyone else. To my surprise this is a well noted issue with these phones, yet I see nowhere that Motorola has stepped up to issue a notice or recall reguarding this. So I took my phone in to the store and the employee was amazed as well, since the phone is in mint shape and definatly doest apear to be abused.
