Motorola Motoactv :: Cracked Screen Leads To Eventual Screen Failure
Apr 9, 2012
when i was using the Motorola SF600 headphones (nothing the break the fall when i dropped the unit) and the screen cracked. Ok no problem, cracked screen still works i can live with it. Now today my screen is blanking in and out basically i cant see anything on the screen. This sucks, the SF600 headphones failed me twice i should have never even tried them.Let me note I still have my 32gb 1g ipod touch which has been smashed and dropped on cement so many times guess what screen never cracked, not once the thing still works for crying out loud! Sad thing is i might buy another unit but motorola really has some suspect issues. I am thankfull i bought this unit from amazon warehouse deals and was issued a credit due to an incompelte box so out of pocket was maybe $150. But jeezus Motorola lets make some stufff that can last and survive an accidental drop.
I have enjoyed my motoactv to a certain degree, despite portal failures, bugs, and the like, but my latest experience is very disappointing.Add me to the list of persons that has had the device fall and develop a hairline crack in the screen. Ok I've seen the other horror stories on the forum about support. My device works fine, but I don't want it to get wet now with the screen crack.
I opened a call, and since I am from Canada, I was given a repair location that is right in my home city. Perfect! However they refused to even look at the device, claiming they repair Motorola phones but not the motoactv. I provided the Motorola ticket number and explained that Motorola referred me to them. They couldn't care less and refused to accept the device. I regulary use a US address, and so opened up a new case; and shipped my device to the US. The *very* day within hours of receiving notification that I would have to pay to have the motoactv fixed, (This is not a problem for me.) I phoned in and requested that the repair be made, and provided payment by credit card.I have a Gran Fondo event in Mid July, and will *definitely* be using my Garmin. Looks like I have perhaps totally wasted my money on this device, although for now I can use it as an mp3 player when I go to the gym......
I just replaced a glass screen on my father's Motorola Xoom with the 4G LTE upgrade. Total cost was $101 and about two hours of time. The Xoom was dropped on a tile floor and had multiple cracks in the glass, but was still functional. Just want all you fellow Xoom owners to know it can be done yourself if you have at least a bit of skills (and a hair dryer).
Got home from work today sat down, checked some emails on my phone, then plugged it in to charge on the table beside me. I took a shower and when I came out to check for messages on the device the glass had a single crack from the top to the about half way down the right side. What the hell? I had this phone for about 7 days and havnt so much as fumbled it in my hands. Since the Rogers store didnt open until 12pm, I decided to do some research about this and see if this problem has affected anyone else. To my surprise this is a well noted issue with these phones, yet I see nowhere that Motorola has stepped up to issue a notice or recall reguarding this. So I took my phone in to the store and the employee was amazed as well, since the phone is in mint shape and definatly doest apear to be abused.
I unboxed my first Woot! purchase 30 mintues ago (a Xoom Wifi refurb), which unfortunately has a 3/4" crack in the internal screen (picture attached below). The crack is internal and the box it was shipped in looks pristine, it must have happened before/while it was getting refurbed maybe? Or just missed?
What are my options? I put out my feeler to Woot to see if I can exchange it, but I'm guessing they will just point me to Moto for it to be fixed. [URL]
So - one of my dumb animals knocked my phone off a table (which they weren't supposed to be on in the first place) and it landed on the table foot (brass) face down and cracked the screen. The crack is down near the bottom (not on main viewing screen). Although the phone still works great, the crack is driving me crazy, and would anticipate it getting bigger at some point. I have the Verizon full replacement warranty, but don't really want a refurb as my BIONIC works perfect and don't want to get one someone returned that wasn't.
Just don't think Verizon will do anything except give me a refurb, and I don't have an upgrade coming for sometime.
customer calls to get another phone. Customer says he was working 25 feet in airand dropped phone on ground. Screen did not crack. Customer had premium screen protectoron phone.
So there I was saving an alien world by killing one jelly at a time when my screen completely quit responding to touch. First thought was my Razr just had its first freeze/reboot but the sound was still going and the jellies still marching toward my precious gems. Instantly realized my Razr was ignoring me. Tried my side keys and they worked as usual, sound keys toggled sound up and down and lock key locked/opened power menu but was unable to select any options as the touch sense was still out to lunch. It's been almost a half hour and the screen is stuck on the lock screen and won't even dim. Which coincidentally is a good thing b/c it's way to much work to pull the battery on these things .
i did a bit of research before getting a motoactv to serve as my primary training data tool. i read dc rainmaker's report, watched his Internet video of the thing in the shower, and read all the stories of people having water caused failures and motorola invalidating the warranties. i loved the looks and the features, and i wrote off the water complaints as the voice of a loud internet minority, most of whom probably didn't do something right. i was worried about the warranty not being honored, so i made my purchase at rei, who essentially grant lifetime return of anything that they sell.all my workouts are sweaty. encouraged by dc rainmaker's video, which he said was conducted on motorola's terms, i wore the motoactv into the shower after a run. the headset grommet and usb port cover were firmly in place. there were no signs of trouble during the shower (as there weren't in the video), but about 40 minutes later, i caught a glimpse of some small white text on a black screen, then the watch went dark. i powered it back on, which went normally, but once fully booted up, the up volume was constantly activated, with the overlay message showing the speaker icon and the horizontal volume bar showing full volume.
i could sometimes get the indicated volume to go down with the down volume button, only to see the volume quickly ramp all the way back up. i played with this for a while, then powered the thing down to save the battery, as the up volume input was keeping the screen on. suspecting water damage, i checked the usb port and it was dry. a day later, all was back to normal. that was a month ago. i accidently wore it into the shower for all of 10 seconds yesterday, only long enough for it to take a few splashes, and not even long enough to wet the entire case. the phantom volume ramp returned within 10 minutes, but i was able to eventually make it go away by actuating the up volume and music buttons. again, the usb port looked dry. this morning the watch was dead dead dead, with only a brief bootloader message when i tried turning it on. hooking it up to the usb on the computer was enough to get the juice flowing again and start to fill the battery. i was able to power up after about 15 minutes. the phantom volume has returned and won't go away.
i will be exchaning the unit for another at rei today. given the backup of rei's return policy, i will be sticking with the motoactv as my training data device for now. i'm writing all of this to inform people about what they might expect, and to encourage motorola to get their act together on making these things work for their intended purpose. from now on, i'll be cleaning sweat off with a moist paper towel. if it rains, the motoactv will be coming out with me like it or not, and i'll just make another trip to rei if the thing conks out. if rei sees a pattern, i'm sure they will do a better job of encouraging motorola to make the necessary changes than i could.
Does anyone know if you can get a replacement screen for a Nokia 5230? The LCD screen is cracked & parts are now starting to turn black where the ink is leaking. Also if I can buy a new screen - anyone know roughly how much its likely to cost? Look forward to replies!
I cracked my 3G screen last week. It was my first time dropping since buying it on day one. I had it in my lap (which i normally never do) while driving and it fell flat on its face when i was getting out. I've already ordered a replacement glass and digitizer since the phone still works perfectly. My problem is that I can now see dust specks accumulating under the glass. What's the safest way to clean the LCD when I'm taking it apart?
I dropped it when typing, and the second layer of the screen cracked, and it will not boot or connect to my laptop. What can I do, and what is the Blackberry Support phone number for repairs?
i have a samsung moment that the digitizer screen is cracked. can anyone point me to some kind of repair documentation or a video?i have searched fix ya, Internet, etc. just wondering if i could see how to take it apart first instead of guessing and breaking things like tabs on it.
Im not really sure how it all happened i got out of my car and i put my keys in my poket, the same poket as the iPhone normaly i never cary anything else in my poket but my iphone everything else in the other one, So as soon as i remmembered that i put the keys in the same poket i took out my phone to see if there was any scrashes but it was works there was a crack inside the phone not on the outside but inside the display. I just bought the phone a little less then a month ago. i bought it a telcel retail store and there is no apple retail store to take it for the warranty what should i do ?
Over the past two weeks, I have observed that my MOTOACTV has twice entered a Failure Mode in which current drawn from the battery in Standby if far higher than spec and even higher than playing music through wired headsets only. The cause is unknown, but may be related to another MOTOACTV Failure Mode - music player freak out. In the first instance, I left the unit in Standby at 70% charge and found 14 hours later that it had turned itself off - battery depleted. I powered it up, charged it and was surprised during my run to find that my SF200 wired headset line switch was functional again - the music player had not responded to the SF200 line switch for several days.
In the second instance, late on Tuesday night Feb 28, I noticed that the state-of-charge of my battery was sliding rapidly and placed it on the charger. After my morning run the next day, I charged it fully and monitored the battery. The result is charted in the image below. According to published specifications, the MOTOACTV should last 325 hours on one full charge. I have conducted extensive battery tests on my unit and have never been able to achieve a Standby discharge rate much better than 0.71%/hr or 140 hours full discharge equivalent. The Standby battery life spec should be revised. As published, it is misleading at best. In Failure Mode - Excessive Battery Drain in Standby, I measured a Standby discharge rate of 6.73%/hr or just under 15 hours of battery life in Standby on a full charge.
I do not know why my unit enters this Failure Mode. But I know I am not alone. AlmariaTeach is probably replacing his unit right now to remedy what looks like the same issue. But his device could not be cured by rebooting or factory reset, so it may have been a more advanced case. In both instances, a power-off reboot restored 'normal' Standby power use behavior and revived a non-functioning music player line switch to perfect working order.
I have a nokia x6 and it has a internal crack that just appeared. Is that covered in the warranty. If that is not covered in the warranty then how much will it cost to get that repaired.
I have a BB 9500 and the screen cracked yesterday.My problem is; I cant transfer anything from this handset. Device is password locked. And the SDCard is password/device level protected.When I try switch devices it asks for the password. I enter it and it starts loading, then asks me to "unlock the device" since it is password locked??? The screen is cracked, so how can I unlock the device? Btw I plugged the SDCard to another BB and the new one don't even recognize the card...
My z3 screen recently cracked from top right corner to bottom left and the top two thirds of the screen is unresponsive to touch. So once I turned it on I cannot enter my PIN.
Can this issue be fixed with a simple screen replacement or is it a deeper issue?
I dropped my newly bought Samsung Moment and the screen glass cracked . The phone is still working perfectly fine. I searched through the whole web but cannot find any instructions on how to replace the glass. There are many for iphones though. I bought one digitizer from ebay and plan to do it myself. I sent questions to the seller on ebay and ask him to ask his other buyers for me. But he directed me to this forum. (1)Do you know where I can find some instructions? I searched on the web but only found those for iphones. (2)If there are no instructions, can you tell me what you think important to me? (3)How to start? I am not seeing any screws anywhere! (4)How to remove the keyboard from the screen? Do I need to remove it? (5) Can I just remove the screen from the front, or do I need to start from the back, and get to the screen layer by layer?
So about a month ago i was getting out of my car with loose pockets, and of course my iphone fell out and cracked on both sides. I brought it into at and t today and they said i was not eligible for a warranty replacement because it only covers manufacturing problems. If i go to the apple store will i have to pay a screen replacement fee or exchange. Would it be cheaper if i replaced both screens or just traded?
I met with an accident and broke my Iphone 4 screen but the Iphone works perfectly fine. So i was wondering how much will it cost me to get the screen fixed from Apple.
I dropped my iPhone as I was cleaning it off. The LCD screen is cracked and it now has these dark lines going across. How much is it to replace it? Would it be cheaper since I have an old 3GS screen that is in perfect condition? I don't live near an Apple store (but willing to make a drive if I can get it fixed while I wait) and don't want to send in my phone to get it fixed.
Only about 2 days ago I bought a new Blackberry Bold 9900 with Virgin Mobile and unfortunately I had it resting on a table when a dart landed on top of the screen while I was away. Sadly, now the screen is cracked in the upper left area and the touchscreen is completely irresponsive. I can still see everything on the screen and manuever using the buttons. Along with this, when I run my hand across the crack, I cannot even feel it, so the crack seems to be under the initial protective coating.
