IPhone :: Dust Under Cracked Screen?
Jan 21, 2010
I cracked my 3G screen last week. It was my first time dropping since buying it on day one. I had it in my lap (which i normally never do) while driving and it fell flat on its face when i was getting out. I've already ordered a replacement glass and digitizer since the phone still works perfectly. My problem is that I can now see dust specks accumulating under the glass. What's the safest way to clean the LCD when I'm taking it apart?
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Feb 5, 2010
This is my 3rd iPhone that has dust under the screen, how does it get there? anyway to clean it out?
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Apr 15, 2010
On my screen I have a white shaded dot. Its under the glass because it cant be wipped off or seen on an angle.
Its only 2 mm across.It cant be seen with a black screen but you can see it on a white background like the google home page.So I dont think its a pixal problem. I dont see dust on the edges or any where else other then this white dot.Is it dust or something else?
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Apr 9, 2012
Although there are more topics about this subject, I've got a specific question about this problem. Recently, I bought an iPhone 4S via the online Apple Store. A couple of days ago, I noticed that there is dust under the screen of the iPhone. The dust is in the middle of the screen and not that large (circa 2mm), but notable and annoying. I contacted Apple and they came with the following options: Send iPhone to repair (lasts 9-17 days);Exchange the iPhone for a new one, costs 29 euros.
If it appears that the dust comes from outside and not from the factory, I'd have to pay 250 euros in both cases. In view of the fact that I cope well with the iPhone - I always use an iPhone case to protect it and I've never had it in my pocket without the case - it seems to be illogical that the dust is my 'fault'. The inside of the case is made of leather, which doesn't correspond to the dust under the screen. However, I'm not completely sure that the dust comes from the factory, since I noticed it just a couple of days ago.
My question: is it wise to exchange or repair the iPhone, since it creates a large risk? I don't want to pay 250 or 280 euros more, this is 'required' if I decide to exchange or repair it and if Apple can prove that the dust doesn't come from the factory.
Info:
iPhone 4S, iOS 5.1
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May 16, 2012
dust under the screen
Info:
iPhone 4S, iOS 5.1.1
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Apr 1, 2012
What happens if your phone screen is cracked?
Info:
iPhone 4, iOS 4
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Jun 13, 2012
So if you saw my recent discussions about the crop issues, listen to this.
Honestly I've never been so disappointed about a product. When I go to crop a picture, the screen goes black, gets really hot, and then shuts off.
So tonight I go to crop a picture, keeping in mind only some pictures don't crop, and the phone does its thing, shuts off, and.. Cracks.
Info:
iPhone 4, iOS 5.0.1
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Mar 12, 2012
Im not really sure how it all happened i got out of my car and i put my keys in my poket, the same poket as the iPhone normaly i never cary anything else in my poket but my iphone everything else in the other one, So as soon as i remmembered that i put the keys in the same poket i took out my phone to see if there was any scrashes but it was works there was a crack inside the phone not on the outside but inside the display. I just bought the phone a little less then a month ago. i bought it a telcel retail store and there is no apple retail store to take it for the warranty what should i do ?
Info:
iPhone 4S, iOS 5.0.1
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Apr 25, 2012
So about a month ago i was getting out of my car with loose pockets, and of course my iphone fell out and cracked on both sides. I brought it into at and t today and they said i was not eligible for a warranty replacement because it only covers manufacturing problems. If i go to the apple store will i have to pay a screen replacement fee or exchange. Would it be cheaper if i replaced both screens or just traded?
Info:
iPhone 4S, iOS 5.1
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May 18, 2012
I met with an accident and broke my Iphone 4 screen but the Iphone works perfectly fine. So i was wondering how much will it cost me to get the screen fixed from Apple.
Info:
iPhone 4, iOS 5.1.1
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May 20, 2012
my IPhone 4 screen cracked and cant type my passcode so was not able to complete backup on ITunes as kept on asking me for passcode!
Info:
iPhone 4, not sure which oper. syst but not 5
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Jul 3, 2012
I dropped my iPhone as I was cleaning it off. The LCD screen is cracked and it now has these dark lines going across. How much is it to replace it? Would it be cheaper since I have an old 3GS screen that is in perfect condition? I don't live near an Apple store (but willing to make a drive if I can get it fixed while I wait) and don't want to send in my phone to get it fixed.
Info:
iPhone 3GS, iOS 5.1.1
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Aug 31, 2014
My iPhone 5 screen has been cracked for a few weeks but worked fine. Yesterday the screen went black but Siri still worked. When I plugged it in to charge, it started beeping as if i were constantly unplugging it then plugging it back in. At first the screen would light up even though it was black but now the screen wont light up at all. I ordered a new screen to replace it but now I am thinking that it is more than the screen. I plugged it in to my computer and it doesn't recognize it at all. Use the same cord to plug it back in to the wall and it starts beeping again.
Info:
iPhone 5, iOS 7.1.2
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Jun 2, 2014
My iPhone 5c screen cracked and then eventually blacked out. So i ended up purchasing another LCD Display and changed it all out myself, however, my screen has lines going through the screen and it is not responding to my touch, I think that it has something to do with the connecters for the screen because sometimes I might be able to see the wallpaper and then sometimes the screen will be white with the lines going through it.
Info:
iPhone 5c
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Apr 26, 2012
i dropped the phone and the screen shattered..and went completely black, if people ring me it will still ring and the sound and everything works fine, just cant see anything, also when it dropped the power button wouldnt work after, any advice on how much apple will charge me if i take it to my nearest store to either get the screen replaced or the whole phone?
Info:
iPhone 4S
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Apr 30, 2012
Ok. So my lock button stopped working on my iPhone 4 yesterday. It was 'sticky' (not clicking very well) for a few hours now it ceases to even work.
I also have a cracked screen (which occured 3 months ago now) that I tried to get replaced. Unfortunately they weren't happy that day or something and didn't grant me the one time free replacement that they seem to be giving out everywhere else. Anyway, so I decided not to pay the $180 because the crack isn't too big and it doesn't stretch too far onto the actual LCD screen.
So my question is... If I go to the Apple store regarding the lock button, will they deny me a free replacement because the screen is cracked and they will just pin the blame on that? I am still within the one year warranty too.
Also, for future reference, does a cracked screen void the free warranty replacement for any problems encountered, whether it be hardware, software or mechanically related?
Info:
iPhone 4
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May 7, 2012
I broke my Iphone 4S screen, how I can get it fixed? and usually how much will it cost. it seems like I need to change the hole new screen as it totally cracked
Info:
iPhone 4S, iOS 5.1, screen broke
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Jun 18, 2012
I broke the top of my iphones screen when i droped it about a foot down on concrete. I aslo saw that people said that you could go to a apple store and get it fixed for free? Is this true or what are some places where u can fix it cheap?
Info:
iPhone 4, iOS 5
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Jun 24, 2012
I have the Iphone 4s, my screen has been cracked since 2 months after i got it in November 2011, 3 days ago my lock button started acting funny, now it is completely stuck. I went to apple store today and they will NOT replace it because the screen is cracked and the damage could have affected the button. How could all of a sudden a cracked screen make a button stuck completely? I have read alot of reviews about how some apple techs will replace your phone, and others make you pay the 200$ to get a new one. Why should i have to pay 200$ for something that is apples error? The screen crack isn't even bad?
Info:
iPhone 4S, iOS 5.1.1
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Jun 19, 2014
How can i get in my iphone with the screen being crack and black to back it up to itunes?
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Dec 2, 2014
My phone has already been cracked for a while but today another piece of glass came out and a black mark appeared on the screen and the touch screen stopped working.
Info:
iPhone 4, iOS 7
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Jun 24, 2012
My I phone -4 front screen glass had been cracked by fallen down on floor ,is there any option to change this glass
Info:
iPhone 4
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Jan 5, 2010
customer calls to get another phone. Customer says he was working 25 feet in airand dropped phone on ground. Screen did not crack. Customer had premium screen protectoron phone.
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Apr 9, 2012
when i was using the Motorola SF600 headphones (nothing the break the fall when i dropped the unit) and the screen cracked. Ok no problem, cracked screen still works i can live with it. Now today my screen is blanking in and out basically i cant see anything on the screen. This sucks, the SF600 headphones failed me twice i should have never even tried them.Let me note I still have my 32gb 1g ipod touch which has been smashed and dropped on cement so many times guess what screen never cracked, not once the thing still works for crying out loud! Sad thing is i might buy another unit but motorola really has some suspect issues. I am thankfull i bought this unit from amazon warehouse deals and was issued a credit due to an incompelte box so out of pocket was maybe $150. But jeezus Motorola lets make some stufff that can last and survive an accidental drop.
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Mar 22, 2011
is that normal to get a bit of dust under the glass screen in nokia x6?
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Jun 10, 2012
I have dust under the screen and it's pretty noticeable. I have no idea how it got there, only about 1-2 months I've had this phone. What can I do?
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Jun 12, 2011
I seem to be getting dust under the outer screen cover on my Blackberry Pearl? Is this common and what can be done?
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Dec 25, 2010
Lately, I've found out that dust has developed under my screen, it shows mostly in the sun. It's kinda annoying that you can't get rid of it, I used to think it was on my screen, but when I tried to wipe it off it won't go - that means it's under the screen. I heard you could get your Xperia changed in the first few weeks if that happens, but it's been 4 months since I bought it - I mean who would develop dust under his screen in the first few weeks?
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Feb 18, 2010
Is there a way to get the dust from behind the screen on the Chocolate 3? I know a few phones you can pop the screen cover off, but I wasn't sure if you could with the Chocolate 3. Anyone else have this problem?
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Aug 6, 2010
I bought my x6 just a little bit more than a month. but there were a lot of dust get inside the screen. what can i do? does anyone have this issue?
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Aug 6, 2010
i bought my x6 just a little bit more than a month. but there were a lot of dust get inside the screen.
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