Samsung :: Intensity U450 - Stuck In A Reboot Cycle
Feb 15, 2010
Have tried holding various keys in an attempt to access a BIOS screen or some such thing to no avail (why aren't cell phones more like computers?). As for how my phone got to this state...
-I wanted to add custom ring tones to my recently purchased Samsung Intensity but found that texting them to myself via vzwpix.com led to a significant decrease in quality and the costs would quickly add up as I attempted to fix the issue by editing the sound files in Audacity and texting newer versions to my phone
-To get around using vzwpix.com, I found a method of putting the files directly on the phone by installing the phones drivers to my computer using Samsung PC Studio 3 and moving them directly to the phone using Qualcomm Product Support Tools. The method is copy+pasted below for reference
-After a while I got the ring tone to how I wanted it and went to delete the experimentation files on the phone. I had done this in the past through the phone's interface without issue (though an attempted file rename had caused a quick freeze which was solved by removing and replacing the battery), but this time it froze when attempting to delete the final file
-The phone would not respond to any keypad presses including the power button, so I chose to restart the phone by removing and putting back in the battery
-The phone will no longer pass the "Verizon Wireless" screen and reboots after hanging on that screen for ~7 seconds
Pasted below is the complete method I used to transfer the files for reference. Other smarter methods may exist, but given the issue I had with vzwpix.com, my lack of a mircoSD card, and my desire to avoid media messaging charges I elected to go with this method. Credit goes to ch from the Mobiledia forums for figuring this out and typing this up. It works beautifully aside from the issue I have had. I suggest that anyone who chooses to use it remove sound files from the phone only through QPST and not through the phone's interface.
Software required:
1.Samsung PC Studio
2. QPST (Or other software to allow you to browse the phone's file system)
1. Install Samsung PC Studio (Will only be used to install drivers for the intensity)
2. Change USB Port Map to "Modem" on your phone
a. Go to Settings & Tools > Phone Info > and then press the # button.
b. Enter 000000 for the lock code.
c. Select option 2 "Port Map"
d. Select option 4 "USB"
e. Select option 4 "Modem"
3. Plug phone into usb port.
4. Go to device manager and install drivers for the unidentified devices
a. The drivers will be located in C:Program Files SamsungSamsung PC Studio 3
5. Start QPST EFS Explorer
6. Browse to brewmodmr on the phone
7. Delete MrInfo.db
8. Drag and drop your mp3 ringtone files into this directory
9. Restart the phone.
10. A new MrInfo.db file will be created. Copy it to your desktop.
11. Edit the file with notepad. You should see an entry for each sound file in the directory, followed by |0|0 or something like that. For the first file change the second 0 to a 2. For the next file change that same zero to a 3, and so on. I guess the second zero just needs to be a 2, 3, or 4.
12. Copy MrInfo.db back to the phone in same directory.
13. Reboot the phone and your mp3 will show up under the "My Ringtones" menu.
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Feb 3, 2010
I formatted, then put a couple of songs on it to test it out. The phone recognized and played them, so then I added the rest of my music to the memory card. There's about 14 gb on the card now, so it's almost full. The phone also accurately tells me that there's about 14gb of the memory card that's occupied. BUT The music player now only puts a small portion of all those songs into its playlist, I would say it only plays about 2 gb out of the total 14 gb. I also cannot choose which songs get put on the playlist. I am on Telus, NOT Verizon, by the way. Why can't I access ALL my music in the music player?
Is there a maximum to the number of songs in the mp3 playlist that I wasn't aware of? Did I buy the wrong memory card?
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Aug 19, 2010
about a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and i quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which i did. Before i cleaned it i turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems i need to reinstall the os?
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May 11, 2011
Recently I updated my BBM app, and my phone got stuck in a reboot cycle, I was able to solve that problem when I installed the Desktop Manager, and all was well. However, about a week after I fixed my phone, my regular text messaging started acting up. It first started where I would have one person's entire conversation copied in my main messages. Now it's just getting worse. For instance, I texted my mom, and on my main messaging screen under today, there's are about 15 copies of the same conversation. It does this with EVERY SINGLE CONVERSATION I HAVE. Then, it starts to not even show up in my main messaging, and the only way I can receive my texts are if I go through the notifications button. It's not that my texting doesn't work, it's just that all of this is EXTREMELY annoying, and difficult to deal with.
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Feb 29, 2012
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
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Sep 10, 2011
It went blank after the "Rethink Possible" screen and the indicator light started flashing red. It did that for a bunch of minutes and then it rebooted again.
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Jul 2, 2010
My Storm2 running official Verizon .713 has suddenly gotten stuck in a boot cycle. It will reboot, get as far as the "BlackBerry" screen, maybe 2 or 3 % into the progress bar, then it will give the white background "freeze/crash" screen but it only flashes momentarily such that I cannot read the error it is giving, then reboots, starting the process all over again in a seemingly endless cycle. Is there any way I can fix this or do I need to wipe the phone and reinstall everything, losing all my data?
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Apr 14, 2010
I am an IT technician, and we use BES at my company. I have been handed a phone by one of my fellow employees exhibiting the dreaded reboot cycle problem. Yes, I know there are lots of other threads on this, but some are dead ends and some just rehash the same old thing. I'm not certain, but I think this may be different and deserve its own thread. I am working with a BlackBerry Curve 8310 stuck in the known reboot loop. Black screen for 5 seconds, white screen with hourglass for 5 seconds, black screen for 5 seconds, rinse/lather/repeat.
I have tried:
01) Using BBSAK to wipe the device (without Desktop Manager open or running).
02) Using JL_Cmder to wipe the device (without Desktop Manager open or running).
03) Installing the BlackBerry Java Developer Kit and running the wipe variable command on JavaLoader.exe (without Desktop Manager open or running).
04) Deleting vendor.xml and running loader.exe with and without the /nojvm variable from /Program Files/Common Files/etc (without Desktop Manager open or running).
05) Using BlackBerry Desktop Manager to load the newest OS (hey, why not).
06) Tried every combination possible of booting the phone without the battery and inserting it at just the right time, over and over and over again, while all of the processes above attempt to run (BBSAK, JL_Cmder, Loader.exe, etc).
07) Doing all of the above on a Windows XP Professional PC instead of my Windows 7 Ultimate x86 PC.
08) Doing all of the above on a different BlackBerry Curve 8310 without a reboot problem (it works every time; wipe the OS, install the newest one, no issues at all, I'm very familiar with the process).
09) Trying all of the above using a completely different battery.
10) Trying all of the above with the SIM card removed (there is no media card, so no issues there).
As far as all of the documented steps to resolve this known issue, I've tried them all in every which way using every combination I could possibly imagine or invent on the fly, and I've made absolutely, positively no progress whatsoever. The BlackBerry Curve 8310 continues its auto-reboot-5-seconds-into-loading process, and it prevents any of the utilities above to communicate with the phone long enough to establish a handshake before it reboots again. It doesn't seem to matter when I insert the battery at all. The farthest I get is using the loader.exe method (step 04 above). Once it gets to the device initialization step, however, and I insert the battery back in, the reboots simply continue. I am at a loss, and I've done everything that I know to do or that I've learned to do via research on multiple messageboards. Aside from sending teh phone out for repair, what steps are there to take that I have not yet taken to fix this myself? Note that there is no report of the phone being dropped, jarred, or physically mishandled in any way. Nonetheless, could it be that this is not software-related, but hardware-related? What am I missing?
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Mar 19, 2010
I can get my Samsung to appear in rhythm box but not in my desktop and in rhythm box. I get an error when trying to add music.
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Apr 18, 2010
I have been using the voice and messaging features of my Verizon Wireless Prepaid Samsung Intensity (Samsung SCH-U450) on the PagePlus network for quite some time. I have been unable to get the mobile web feature working though. When I try to access the mobile web, it takes me to the page wanting me to pay 1.99 to verizon for one day's usage. This of course doesn't work.
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May 20, 2010
I need firmware and dll to my U450 from verizon.
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Feb 16, 2010
I am not real sure about the exact os number I am using but I do know its 5.0 something. I cant get to about screen fast enough to let you know. But anyway it is in a reboot cycle and will not stop. This worked great for 3 or 4 months then all of a sudden when I woke up this morning it is in a constant reboot. I have tried the tutorial blog on how to recover but it is not working. Anyone have a recomendation for me. or point me to another option to fix this?
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Sep 21, 2015
I just tried rooting my phone after a YouTube tutorial and i tried turning the phone on and it is stuck on the Samsung logo and I'm afraid i killed my phone what do I do?
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Apr 29, 2010
I have a samsung Intensity (sch-u450) which recently entered a never-ending reboot loop. I've tried taking out the battery for a while, then starting it again to no avail. I'm not sure what could have caused this since, as far as I know, nothing changed from the last time the phone restarted. Is there any way I can basically reformat the phone (or fix the restart loop)?
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Dec 20, 2014
My Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.
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Feb 17, 2010
I upgraded my bold 9000 to os 5.0.0 last night and it is now in constant reboot cycle. I let it do all it needed to do whilst connected to pc blah blah blah and it now it just reboots all the time. Gets past the loading bar and then goes to the vodafone screen, then screen turns black, red light comes on, over and over and over again. However, when I plug it in to either my mains charger or the pc, it will boot up OK. Any help would be appreciated as it will soon be going out the window!! Or back to the shop.
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Mar 28, 2012
So I preorder the RAZR and got it a day before the 11-11-11 launch. I had my phone setup and was about to go to bed and my device started a continuous reboot cycle that made the battery go dead by morning. I went to local store and the looked at it and said that they couldn't fix it will just give you a new one.I got a new RAZR and other that battery life issues which I am not happy about I can deal because I can have it charging in my office during the day. Well last night about 7 it started continuous reboot cycle this time I plugged it in and did a reset holding the power and the down volume. It been rebooting since last night I am not in my office with it plugged in.
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Mar 8, 2010
can a samsung intensity be change the meid to esn
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Sep 6, 2015
So I fell asleep with my phone when i woke up it was on the bootloader screen, I thought this was no big deal and just had it reboot as it boots up it goes directly back into the bootloader. Ive tried everything apart from factory reset.
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Mar 10, 2010
I've tried Samsung PC Studio 7 with no luck - it will not recognize my phone. Have changed USB phone settings to Modem as I read in a thread somewhere, still no luck.
I don't have texting, don't use internet on the phone, so I can't email them to the phone.
I was able to transfer mp3's via. the USB cable & sync with Windows Media player, that works great, but I can't get them to set as a ringtone...
Is the only "free" way to put ringtones on this phone is to use a SD card? If so, how is that accomplished?
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Apr 14, 2010
Just got new Intensity. After activating and playing around with it for awhile, I updated the software through the "Phone Info" menu. This appears to have worked, everything on the phone still works fine, however there is now an "AA" on the middle left side of the home screen. It even rotates to middle left with the screen when you slide out the keyboard. When bringing up Menu's it disappears, but is always back on the home screen when you return. Have tried changing wallpapers, verified that no banners were turned on. Have tried power cycling the phone several times, no luck getting rid of it.
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Sep 2, 2012
My wife's phone has just got stuck in a rebooting loop after an appworld upgrade.
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Feb 27, 2010
Has anyone figured out how to get stereo sound out of the 2.5 mm jack on a Samsung Intensity? I have obtained several different "stereo" adapters for 3.5 mm headphones, and I still get either mono sound or sound out of only one channel.
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Feb 27, 2010
I would like to know if there's a way to put ringtones on my samsung intensity with a micro sd card. i've tried to create a folder called : my_ringtones and it didn't work! also, i'm with telus.
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Mar 30, 2010
I got a samsung intensity and I was wondering how to transfer a image(to be a wallpaper) from the pc to the phone? I tried to use the data cable it came with (the usb cord), and also the samsung pc studio. But I guess I can't figure it out. Also, can I set seperate ringstones for my contacts? I tried, but they are still all the same.
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May 16, 2010
Im trying to bluetooth from my computer to my phone (samsung intensity ) but it always says transfer failed!
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Jun 12, 2012
Greetings, my phone recently froze on me, and I couldn't even reboot by holding down the power button. Instead I opted to reboot via the Power Button + Volume Down method. This forced it to shut down, but upon rebooting, the phone is now in a loop. It shows the Droid at launch, then makes it to the red eye, but after sitting on the red eye a moment, it freezes, then restarts the cycle again.
Things I have tried:
Forcing another reboot via Power + Volume Down Going into the Boot Mode Selection to use Normal Power Up Going to BMS and trying Recovery (Wiped data/factory reset) Attempted to enter Safe Mode (Didn't seem to work, cycled again at eye) Fastboot Lastly, tried launching to Tools in BMS. Same as above.
At this point I am at a loss as to what to do. I would like to not have to send this out, and to fix it here, but is it comes to that, I guess I'll take it to Verizon and see about getting it shipped out, and getting a replacement.
Oh, also this is a stock phone, the only "modifications" I had was Go Launcher and Go Lockscreen. I was, when this happened, going to check my Google Reader app, and that is when it froze on me. (Never had it happen before this)
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Mar 10, 2010
This phone is so slippery! I can't seem to use it without throwing it on the floor, which I have done about a dozen times now. My other phone was a Motorola with a soft grip rubber built into the case, very easy to hold on to.
What is a solution here? Any recommendations on how to gold on to it? I was thinking of some type of case, maybe a neoprene rubber type that would allow easy access to the buttons/functions, but thought I would ask some folks who may have already experienced this problem.
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May 31, 2010
I just got the Samsung Intensity for Verizon. Everything is great except for one critical thing. I download audibooks from my local library which come as DRM protected WMA files. They play just fine BUT if I exit the music player (to make a call, or just put it away for a while) when I bring it up again, it does not remember its place and goes back to the beginning of the file. This is crippling when you have 72 minute "songs" since you can't be scanning to find your old place every time. With non-protected WMA's even of the same length,it remembers it's place just fine. Also, on my old Samsung Juke it was not a problem. I asked Verizon tech support and they are forwarding my issue to Samsung. I am hoping they will come out with a fix, but they easily could just ignore a complaint from one lone user. Is this a problem that other people have seen? What are the chances that Samsung will actually produce a fix? Is there a workaround to get it to remember its place in a protected WMA?
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Nov 25, 2011
my x10 mini is stuck in a cycle of switching its self on and off again before it reaches the home screen, been like it for 2 days, was fully charged when it started and drained the battery eventually doing this, put it on charge and it started the cycle again, and i can't connect it to a P.C via usb because it's not on long enough to recognize the device.
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Oct 20, 2015
Lumia Icon With latest version on Denim Software
Trying to make the Jump to Windows 10. Installed Windows insider and started install.
All seemed ok phone was about 50% charge then went to spinning gear screen left phone on charger and let it do its magic over night.
Woke up this morning now phone is constantly showing spinning Gears then restarting and going back to spinning gears over and over.
Tried Lumia Recovery tool and no luck Also tried cooling phone while on charger . No luck......
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