Motorola Droid Razr :: Device Started A continuous Reboot Cycle?
Mar 28, 2012
So I preorder the RAZR and got it a day before the 11-11-11 launch. I had my phone setup and was about to go to bed and my device started a continuous reboot cycle that made the battery go dead by morning. I went to local store and the looked at it and said that they couldn't fix it will just give you a new one.I got a new RAZR and other that battery life issues which I am not happy about I can deal because I can have it charging in my office during the day. Well last night about 7 it started continuous reboot cycle this time I plugged it in and did a reset holding the power and the down volume. It been rebooting since last night I am not in my office with it plugged in.
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Jun 12, 2012
Greetings, my phone recently froze on me, and I couldn't even reboot by holding down the power button. Instead I opted to reboot via the Power Button + Volume Down method. This forced it to shut down, but upon rebooting, the phone is now in a loop. It shows the Droid at launch, then makes it to the red eye, but after sitting on the red eye a moment, it freezes, then restarts the cycle again.
Things I have tried:
Forcing another reboot via Power + Volume Down Going into the Boot Mode Selection to use Normal Power Up Going to BMS and trying Recovery (Wiped data/factory reset) Attempted to enter Safe Mode (Didn't seem to work, cycled again at eye) Fastboot Lastly, tried launching to Tools in BMS. Same as above.
At this point I am at a loss as to what to do. I would like to not have to send this out, and to fix it here, but is it comes to that, I guess I'll take it to Verizon and see about getting it shipped out, and getting a replacement.
Oh, also this is a stock phone, the only "modifications" I had was Go Launcher and Go Lockscreen. I was, when this happened, going to check my Google Reader app, and that is when it froze on me. (Never had it happen before this)
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Sep 24, 2012
I'm currently having an issue with the Droid Razr M where it begins rebooting when the battery is low. After the phone boots back up, it immidiatly reboots again and will continue doing this forever. The only solution I've found thus far is to boot into safe mode and uninstall the 3rd party launcher (doesn't matter which one). This will allow the phone to be booted into normal mode again. However, regadarless of if a launcher is installed or not, the phone will begin rebooting again the next time the power gets low.
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Nov 17, 2011
I have a weird issue. I power cycled the phone and went to unlock it and as soon as I unlocked it the ringtone started to play. I can get the phone to do this on every power cycle.
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Jul 5, 2012
My upgrade to ICS a couple days ago went fine and I had no problems until last night when I rebooted my phone - just cuz - and then found that the only way BT now plays without stuttering is if I turn off wifi. No problem with 3G/4G, just wifi. I've removed and added both BT devices, rebooted the device again, and it makes no difference. Also stopped Bluetooth Share, cleared data - no change. Using the LG-HBS700 and the Motorola Elite Sliver. I can make a smart action to disable wifi when I turn on BT but that's got obvious drawbacks. I'm contemplating a factory reset but hate to do that if I don't need to.
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Jun 21, 2012
My Razr has suddenly started the ringer volume bar coming up on the screen by itself. I can only get it off the screen by turning my phone off and then back on again. Then after a period of time, it comes back up again. This is killing my battery life.
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Sep 10, 2011
It went blank after the "Rethink Possible" screen and the indicator light started flashing red. It did that for a bunch of minutes and then it rebooted again.
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Jul 9, 2012
I've noticed that after the ICS update, newly downloaded and installed widgets from Google Play don't show up in the Widgets list until I reboot. Not a critical bug, but annoying nonetheless. I have noticed this on my Acer A500 and A100 tablets on ICS as well, so I assume it's an OS problem, not hardware-specific. Wondering if anyone has found a workaround, and would also like Moto to be aware of this so that it can be corrected in the (hopefully) next update.
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Apr 2, 2012
My first question is how often should you reboot your Razr to keep it running smoothly? Also, do you even have to reboot the phone at all, like you do a computer?
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Jul 8, 2012
i have disabled Internet, play books, and play movies several times and they always come back after a reboot. how do i stop this from happening? i am sick of bloat i do not want! is verizon, or google, or whoever even listening to us?
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Dec 16, 2011
Droid RAZR - bought in November from Verizon store. Screen protectors and case are used; phone has experienced no trauma. While in Gmail today, the screen pixellated, became unresponsive, and now is inoperable. The screen appears as a mostly uniform field of slowly shifting color (pink, green) with a perhaps .75 inch bar of white on the bottom; see attached picture (it was hard to get a good shot because of the lighting). The phone still "works" internally - if you call it, it rings; the screen sleeps after an appropriate time and you can push the power button to bring it back; I hear the chime of emails and texts coming in. However, none of the menu/home/back buttons work, and touching the screen apparently does nothing. When I push the power button to "wake" the phone, the previously described white bar appears instantly, and the fuzzy colored remainder of the screen "develops" over about ten seconds.
I forced a reboot via the power button/volume trick, and heard the reboot process - but the same screen issue stayed throughout the reboot.I am at about 15% power; perhaps a complete shutdown forced by loss of battery power will eventually help. Plugging it in to a charger did not help.
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Nov 24, 2011
On my brand new Razr (24hrs old!) - I have noticed that when the phone boots and the SD card is mounted, there is an Audible sound "DROID" - and its annoying. (Now, I am not talking about the mechanical sound/video that fires up when the phone boots). In Sound Settings I find a section called "SD Card Notifications". You can turn that off or on and here is the odd part. If I turn it On, it will use whatever I have the "Notification Ringtone" set at. That makes sense. If I turn if Off, it will use my "Phone Ring Tone"! - A long MP3... This does not make sense. In other words, I cannot silence it and I would like to. The phone does have a "Silent" ring tone (internally) but it is not one of the available "Notification Ringtones" I can use.
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Nov 25, 2011
Every time I reboot my phone I lose notification sound for the first incoming text message. After the first it returns as normal. It always vibrates normally. Any ideas? I checked sound settings and they are all maxed out after a reboot, but still no sound until the second text message.
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Nov 18, 2011
I put the Motorola toggle widgets on my home screen (e.g. toggle data, wifi, bluetooth, GPS). I rebooted and they disappeared. I tried to re-add them. I can't. I can add toggle widgets from the Android Market. I can't re-add the Motorola widgets, but also, the space where they should be is not available to add another widget either. i.e. I've now got a dead/unusable space on my home screen.
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Jun 29, 2012
How many people are there whos devices still says "Your Device is UP TO DATE"?I feel like each and every person got tasty scoop of ICS on their devices EXCEPT me!I just wanna know how may people are their, waiting for ICS like me? I request, if you posted over here about not getting an ICS and after a while you get an ICS.
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Jul 10, 2012
I used to play songs that I had uploaded to motorola server. Now when I try I get a message that device is offline. I'm sure it's some setting I messed with, but after an hour of trying to find the right setting I just have to ask.
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Jan 15, 2013
Wondering if anyone has a good suggestion for a Bluetooth mouth to use with my Droid Razr/LapDock 500 combination.
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Jul 15, 2012
I am sure I am missing something obvious, but I cannot find any way to delete a Bluetooth device.
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May 1, 2012
Anyone else having problems with their RAZR not disconnecting when a bluetooth device goes out of range?
From day 1 (two weekends ago), when I pair the phone to my Mercedes Benz 2008 (with 2010 bluetooth cradle to replace analog phone), and walk away the phone believes it is still connected (see status under wireless & network settings, bluetooth devices list)
This causes problems, such as when I receive calls the ear speaker is turned off and I cannot hear caller, or making calls the ear speaker is off.
When I later return to the car, the razr shows it is still paired (under bluetooth devices list) while the car says the phone is turned off. Need to power off/on to reset.
Called for support.
Verizon Tech believes that my car has a problem, the "car bluetooth is too old", can't keep supporting bluetooth devices that are 4+ years old
Motorola tech had me go to manage apps / bluetooth share / storage / clear data. Did not resolve problem. Need to try with another phone.
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Nov 15, 2011
During the release and in many RAZR ads is the wallpaper below but it's not on the phone.
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Aug 19, 2010
about a week ago my bb was dropped into a cup of tea (which had sugar and milk in) and i quickly took out the battery and stuck it in a bowl of uncooked rice for a few days. It was working about 2 days ago, except the keyboard was sticky so I turned it off and got some isopropyl alcohol cleaner and followed some instructions on how to open it all up and clean it which i did. Before i cleaned it i turned it on and the loading screen came up, only it gets to about 5 or 10 percent then restarts itself which it then proceeds to do over and over. I have looked into this problem and it seems i need to reinstall the os?
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May 11, 2011
Recently I updated my BBM app, and my phone got stuck in a reboot cycle, I was able to solve that problem when I installed the Desktop Manager, and all was well. However, about a week after I fixed my phone, my regular text messaging started acting up. It first started where I would have one person's entire conversation copied in my main messages. Now it's just getting worse. For instance, I texted my mom, and on my main messaging screen under today, there's are about 15 copies of the same conversation. It does this with EVERY SINGLE CONVERSATION I HAVE. Then, it starts to not even show up in my main messaging, and the only way I can receive my texts are if I go through the notifications button. It's not that my texting doesn't work, it's just that all of this is EXTREMELY annoying, and difficult to deal with.
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Feb 16, 2010
I am not real sure about the exact os number I am using but I do know its 5.0 something. I cant get to about screen fast enough to let you know. But anyway it is in a reboot cycle and will not stop. This worked great for 3 or 4 months then all of a sudden when I woke up this morning it is in a constant reboot. I have tried the tutorial blog on how to recover but it is not working. Anyone have a recomendation for me. or point me to another option to fix this?
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Feb 29, 2012
My phone is stuck in the reboot cycle, it reachs about 25% on the bar and starts the reboot all over again. I have pulled the battery, and tried to restart in the safe mode, neither option has worked.
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Oct 28, 2012
Basically I plugged my phone in to my computer yesterday to charge it up, did no updates or download anything new, it is exactly the same software wise as it was before the problem started.It suddenly has started switching off automatically and then switching back on but its not in a continuous loop. It happens frequently but I sometimes can use my phone for a few minutes before it will start doing this again. I have a small feeling I know this is going to sound completely stupid but I have a small feeling it may have something to do with the signal. At university my signal constantly switches between having some and no signal and when I have no signal it seems to keep restarting and resetting it self till I have signal.Sometimes it resets when I do have signal but the majority of the time it resets it doesn't have signal. This is going to be the next stupid part, I went home today and I had full signal all day and this problem didn't happen once but soon as I got back to university the problem has started again.
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Feb 27, 2015
my phone continuous reboot loop. This problem begins 00:00 hours, i don't know what to do
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Dec 20, 2014
My Lumia 1520 (ATT Version) has had this reboot cycle problem for about a week now. It started a week ago when it was at 2%, died and when I tried to charge it, it started freezing and rebooting and freezing and rebooting. Originally I thought it was a power issue because it always had 2% when it restarted. I got it home to my Nokia original cord plugged into my surface pro charger and charged it and fiddled with it like turning it on airplane mode, deleting unread messages before it restarted, etc. But then recently its been doing it more and its been doing it while at 40%, 12%, etc. Even when its plugged in. It seems to get very hot every time I do this. During all of this, I have Xbox music songs I have pending download. I was going to let those finish over WiFi but it won't let me turn on WiFi. I'm wondering if the 53 pending downloads could be causing this issue but I'm not sure. I'm running the latest dev preview and cyan. I have a ton of apps and music and all that installed on my SD card.
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Feb 15, 2010
Have tried holding various keys in an attempt to access a BIOS screen or some such thing to no avail (why aren't cell phones more like computers?). As for how my phone got to this state...
-I wanted to add custom ring tones to my recently purchased Samsung Intensity but found that texting them to myself via vzwpix.com led to a significant decrease in quality and the costs would quickly add up as I attempted to fix the issue by editing the sound files in Audacity and texting newer versions to my phone
-To get around using vzwpix.com, I found a method of putting the files directly on the phone by installing the phones drivers to my computer using Samsung PC Studio 3 and moving them directly to the phone using Qualcomm Product Support Tools. The method is copy+pasted below for reference
-After a while I got the ring tone to how I wanted it and went to delete the experimentation files on the phone. I had done this in the past through the phone's interface without issue (though an attempted file rename had caused a quick freeze which was solved by removing and replacing the battery), but this time it froze when attempting to delete the final file
-The phone would not respond to any keypad presses including the power button, so I chose to restart the phone by removing and putting back in the battery
-The phone will no longer pass the "Verizon Wireless" screen and reboots after hanging on that screen for ~7 seconds
Pasted below is the complete method I used to transfer the files for reference. Other smarter methods may exist, but given the issue I had with vzwpix.com, my lack of a mircoSD card, and my desire to avoid media messaging charges I elected to go with this method. Credit goes to ch from the Mobiledia forums for figuring this out and typing this up. It works beautifully aside from the issue I have had. I suggest that anyone who chooses to use it remove sound files from the phone only through QPST and not through the phone's interface.
Software required:
1.Samsung PC Studio
2. QPST (Or other software to allow you to browse the phone's file system)
1. Install Samsung PC Studio (Will only be used to install drivers for the intensity)
2. Change USB Port Map to "Modem" on your phone
a. Go to Settings & Tools > Phone Info > and then press the # button.
b. Enter 000000 for the lock code.
c. Select option 2 "Port Map"
d. Select option 4 "USB"
e. Select option 4 "Modem"
3. Plug phone into usb port.
4. Go to device manager and install drivers for the unidentified devices
a. The drivers will be located in C:Program Files SamsungSamsung PC Studio 3
5. Start QPST EFS Explorer
6. Browse to brewmodmr on the phone
7. Delete MrInfo.db
8. Drag and drop your mp3 ringtone files into this directory
9. Restart the phone.
10. A new MrInfo.db file will be created. Copy it to your desktop.
11. Edit the file with notepad. You should see an entry for each sound file in the directory, followed by |0|0 or something like that. For the first file change the second 0 to a 2. For the next file change that same zero to a 3, and so on. I guess the second zero just needs to be a 2, 3, or 4.
12. Copy MrInfo.db back to the phone in same directory.
13. Reboot the phone and your mp3 will show up under the "My Ringtones" menu.
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Jun 26, 2012
I have an iphone 4s i woke up a few weeks ago to the iphone not starting up, it wouldn't go past the apple logo, i was able to put it in recovery mode(connect to itunes), so i put it in recovery mode and did a restore which made me download the new firmware since i was running on the one that came with my 4S,
When it was nearly done i received a error message about iphone pairing record was missing, so i started all over and did the restore again. However now my phone keeps going to apple logo, rebooting, loading bar, apple logo, rebooting, im unable to shut it off therefore im unable to get into the DFU mode.
How can I get out of this loop? the only thing i can get into is the USB recovery mode which i can connect to itunes, otherwise i cannot turn the phone off, or even access the slider bar, or use power buttons to turn it off, it's on and juss loading over and over. doing the restore all from scratch doesn't help.
Info:
iPhone 4S
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Nov 26, 2012
I have just brought a Lumia820;When I put the TruPhone sim in it at start up it continually said that there were more apps to put in, then it rebooted, over and over again.Removed Sim and phone started and worked fine, but with no sim in it. Put the sim in again, Phone boots up, but when windows had loaded Phone icon said "No Service" after about 15 seconds, then phone rebooted again. It does this non stop.Put O2 sim in the phone and it works beautifully. At one stage early on the phone said "In GSM mode"
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Jul 2, 2010
My Storm2 running official Verizon .713 has suddenly gotten stuck in a boot cycle. It will reboot, get as far as the "BlackBerry" screen, maybe 2 or 3 % into the progress bar, then it will give the white background "freeze/crash" screen but it only flashes momentarily such that I cannot read the error it is giving, then reboots, starting the process all over again in a seemingly endless cycle. Is there any way I can fix this or do I need to wipe the phone and reinstall everything, losing all my data?
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