Motorola Droid Razr M :: Exchange Connectivity Dropping - Not Receiving Email
Dec 3, 2012
On my Razr M, from time to time the phone will stop getting mail. Push is on. Normally works fine, however in the last few days, I'll notice that there is no mail and the last update was hours ago. If I reboot the phone, it all works again. Three different exchange accounts on the phone and the problem happens will all three accounts at the same time. When this does happen, I still have internet connectivity. Wifi or 4g makes no difference.
View 2 Replies
ADVERTISEMENT
Feb 11, 2013
Several times/day now my droid razr HD loses all connectivity. No wifi, no 3g/4g/1x anything. All the indicators are grey and I can't connect to anything. Usually what I have to do is go into airplane mode and then back out and then things are back. I can't say for sure but I thought there was a time or two where I had to do a power cycle to get things back. Not positive about that. I've only had the phone for a few weeks, and I'm pretty sure it's always done this.
View 3 Replies
View Related
Dec 22, 2011
I've had my RAZR about a week coming from a Droid X, so I know this worked before.I have 2 corp sync accounts with my home broadband provider, Frontier. Initially, one of my accounts kept falling out of Push into Fetch.Last night I did a factory reset to see if that would help. Of course, to make things interesting, this morning I had the new firmware update waiting to be installed, so I let that go in.Strange enough, now both my accounts are falling from push to fetch. Im a long time DX user, so I'm sure I have my settings correct. When I run that "verify server" it comes back with "success" Doing some searching, I got a hit on the Bionic forum, but no resolution....[URL]
View 4 Replies
View Related
Nov 9, 2012
A coworker has a DOD encryption device on his computer. Whenever he sends me any email from his computer, I get the feather with the red exclamation point and the message [Unable to decrypt this message]. If I click on the red exclamation point I get the following:Digital signature informationDigital signature error.RROR: Unable to get certificatedata.My previous Droid 1 would display the messages from my coworkers computer without an error. We use a Microsoft Exchange email server. What do I need to do to be able to view emails from this coworker?He forwarded me the same message from his iPhone 3S and I was able to view it. So it has something to do with the encryption. I saw someone had the same problem on the Droid Razr HD / Droid HD MAXX forum.
View 11 Replies
View Related
Apr 21, 2012
I have a Droid razr maxx and an exchange server with it configured on.my phone However now Im having trouble sending any email with my razr maxx on the exchange account if I try and add any sort of attachment to the email it refuses to send just sits in my outbox?
View 5 Replies
View Related
Jan 18, 2012
I have searched other forums but have not found a fix. While configuring my Exchange signature block on my Razr it all looks great but the recipient sees phone numbers and address as hyperlinks, instead of just email address as a link. The phone and address links obviously go no where once clicked.
View 2 Replies
View Related
Jun 21, 2012
I use my phone at the gym to stream Netflix while doing cardio. I am having connectivity issues when connected to 4g. Sometimes my 4g works flawlessly then the very next day I can have 4g bars but my connection will be really crappy. I was wondering if anyone else has experienced these spotty 4g problems.. I also have times were I have all my bars and the 4g is blue but I cant connect at all until I reset the device.
View 6 Replies
View Related
Jun 5, 2012
I am having lots of problems in getting my Toshiba Satellite C655 laptop to connect to my Motorola Verizon Droid Razr using Verizon's Hot Spot.It appears to see the Verizon Hot Spot and statse connected but says limited connectivity and keeps disconnecting and refreshing and reconnecting stateing either " Limited Connectivity or No Internet" Also when it did the one time make a connection it would not go to any web pages even tho it stated connected with internet connectivity.
View 1 Replies
View Related
Nov 29, 2012
I have a new installation of Windows 7 on a new computer and am having a difficult time connecting to my phone by either USB or by Bluetooth FTP Service. It appears that I can connect correctly to the Bluetooth Audio Services, but as I cannot get any music onto my phone I am having a hard time testing it.On Bluetooth installation I had two devices that were not installed correctly. Through trial and error I discovered that these two devices are related to the Generic Access Service and the Generic Attributes Service, both of which I have disabled on my Win7 Bluetooth phone properties.
I HAVE installed Motorola Device Manager with no success resolving. In fact, I cannot see where MDM is even accessible on my system: no system tray icon, no start menu link, etc.I'm new to the forum so I'm not sure if my image upload will work correctly, but in essence the phone Operation Panel in Win7 shows the FTP Service as active but clicking the Browse button does nothing. I do get a prompt on my phone initially asking for permision for my computer to access the phone, but then nothing.
View 4 Replies
View Related
Aug 13, 2012
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
View 6 Replies
View Related
Jan 6, 2013
After installing the Jelly Bean update on my Razr Maxx, I have been unable to connect to WiFi. I have factory reset, reset my router and wiped the cache.
View 2 Replies
View Related
Jul 6, 2012
Anyone having problems with bluetooth headsets dropping connections? I have a Motorola H17txt and Bose Series II, both will start cutting in and out, then completely drop the connection after about five minutes.
View 4 Replies
View Related
Dec 19, 2012
Have just recently bought a Motorola Razr M which is running stock ICS on Telstra in Australia. I am having constant problems with wifi connections dropping in and out whilst at home. It basically will display very good signal then all of a sudden drop out completely and reconnect. This happens without me moving or changing my hand position, sometimes whilst browsing web or downloading and sometimes whilst not using internet at all. It can happen as often as every few seconds or it may go 5-10 minutes before it starts. No other device I own has these problems, including my Motorola Atrix. I have spent hours changing settings in the modem (2.4g only) but nothing makes ANY difference. This is definitely a phone related problem (bug, hardware etc).
View 9 Replies
View Related
Sep 14, 2011
One of the big benefits of these phones is the ability to stay on top of email. I have a yahoo account and I have it loaded into my messaging app. Over the year that I've had this phone my yahoo occasionally has become deathly silent. Of coarse the android is not updating or even connecting to my account. This happened on average every couple of months. I've done a few things to try to get it back including deleting and reloading the account, updating the android os, messing with email settings. It usually eventually comes back on its own...within a couple of days. Its now getting to the point where I lose connectivity every week or two and its gone for that much time. This is really annoying and I don't keep on top of my emails nearly as effectively. I need to fix this. I'm not seeing alot of posts with the same issue though.
View 2 Replies
View Related
Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
View 5 Replies
View Related
Dec 1, 2012
I have had problems with emails in my Microsoft Exchange account not displaying (completely blank body), not showing correct HTML content, and in some cases not showing the sender address. Now I don't know if it is inappropriate to say so on this forum, but I rooted the phone in order to uninstall the Moto email client, and install the stock ICS email client. Once I did that, none of my emails are blank, most HTML content shows correctly, and other quirky issues seem to have improved. But, the stock email client also does not have a search feature (big problem), you cannot swipe in the message list, and it's application icon does not show a badge for the number of unread emails. So it is a bit of a sacrifice to have to revert to the stock client just to be able to read my email. I have also tried TouchDown email and it displays all the Exchange emails fantastically, but it's look and feel is a bit crummy and it costs $20.
View 1 Replies
View Related
Aug 29, 2012
My company recently upgraded to Outlook 2010, which apparently automatically saves email address to an address book in Outlook called Suggested Contacts. This group automatically populates with contacts that you communicate or have communicated with, but are not in your contact list. Because the phones are all set up to sync with Exchange, this contact list is automatically synced to the phones by default.
The problem I'm having is, I changed the default so Outlook would no longer automatically populate this and gotten rid of this address book in Outlook, but now I can't get the contacts off the phone. I have tried unchecking the box that says sync contacts, but nothing happens. The contacts remain in the phone. I am posative the contacts are linked to the Exchange account and not to Google or some other account.
View 3 Replies
View Related
May 24, 2012
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
View 6 Replies
View Related
Nov 8, 2012
This bug is tied to the use of the Tasks app when syncing tasks with my Corporate Sync account. On the PC side, our company uses Outlook 2007 SP3, and the Exchange server version is 14.1.355.4001.This phone is on System version: 6.16.211.XT912.Verizon.en.US The bug is that the Snoozing of notifications is not being sync'd between the PC and the Maxx.Steps to reproduce, scenario A (Snooze action performed on PC):
1) Create task with a reminder in the future. Example --> Start: 11/8/2012, Due: 11/8/2012, Reminder: 11/8/2012 11:45AM
2) Await Reminder Notification on both the PC and Maxx (ie, ensuring newly generated task has sync'd out successfully)
3) On the PC, snooze the reminder
4) Wait a while, note Snooze is not sync'd to Maxx regardless of wait duration
Steps to reproduce, scenario B (Snooze action performed on Maxx):
1) Create task with a reminder in the future. Example --> Start: 11/8/2012, Due: 11/8/2012, Reminder: 11/8/2012 12:15PM
2) Await Reminder Notification on both the PC and Maxx (ie, ensuring newly generated task has sync'd out successfully)
3) On the Maxx, snooze the reminder
4) Wait a while, note Snooze is not sync'd to the PC regardless of wait duration The tasks app is a good one, hope to help iron out remaining tidbits to make it even better.
View 2 Replies
View Related
Sep 13, 2012
Every since the ICS update I can no longer get Exchange "Push" email to work correctly. I had to turn it back to checking every 5 minutes.
View 11 Replies
View Related
Nov 16, 2011
my email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
View 2 Replies
View Related
Aug 9, 2012
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
View 8 Replies
View Related
Jul 14, 2012
i am tired of all the problems i've been having since the ICS update. the final straw? A LOT of people unrelated to each other have told me they have called me and text me numerous times yet i receive nothing. wow, after the fifth call you answer the phone and you never responded to my text comments are getting pretty annoying. i hope that with a clean slate i have a better experience with ICS. it's amazing how ICS was released in November of last year and after 7 months of production Motorola screws things up.
View 13 Replies
View Related
Dec 23, 2011
My phone updated night before last, and since then I haven't been receiving several notifications, most importantly my email is not automatically syncing. I have to manually sync my gmail. I was having no issues with notifications prior to the update.
View 1 Replies
View Related
Jul 20, 2012
I have a Droid Razr XT912. All of a sudden, I'm not receiving any text messages!! Messaging worked fine when I first got the phone (a few weeks ago), then a couple of days ago, there was a huge delay in getting texts (of a few hours to an entire day), and now, no text messages whatsoever (I know for sure that three separate people have texted me a few times and I've gotten nothing!). I dont' think it's a service issue, as I move around quite a lot and the messages haven't ever arrived (plus, I called my provider and they said everything was fine on their end, but I suppose that's what they always say).
Not sure what the problem is. I haven't made any big changes to the phone since when I received text messages without any problem. Calls/e-mails/updates/apps/etc.still working fine, but curiously, my weather widget stopped updating about a week ago, and still refuses to work, even though my coverage is allegedly fine.Ideas? I'm desperate as most of my communication is done through text.or what it's worth, I live in China and my service provider is China Telecom. The phone has been unlocked and rooted
View 1 Replies
View Related
Apr 23, 2012
haven't seen this issue brought up yet but it is being talked about on the verizon community website. have you guys noticed that the droid razr does not recieve or send all text messages. it is very random and does not always happen with the same person or service carrier.
View 4 Replies
View Related
May 22, 2011
Plenty of folks have had issues with it and are likely wondering if it is working in the latest iteration. So, those of you that have it, tell us your impression of blur mail.
View 12 Replies
View Related
May 25, 2012
I have a Droid Razr paired with a Blue Parrot BTX-250. Most of the time(not all), when either making or receiving a call, the phone is broadcasting static to the speaker circuit of the BT. People can still hear and understand me. The static lasts for anywhere from 1/2 second to 5 seconds then goes away. It is only doing this during calls. I can use the voice command to initiate a call and the phone understands me and I can understand it, then when the Razor connects the phone circuit to the BT it will give the static(most of the time). Went to a Verizon store and tech guy verified all this. BT is two months old and worked fine with last phone last week. We are fairly certain it is a software issue with Droid.
View 8 Replies
View Related
Jul 8, 2015
Since updating to Lollipop. my Exchange contacts are not syncing in my phone's stored contacts or with any apps outside of the stock email app. I have the "Sync contacts" box checked in the email app settings.
View 2 Replies
View Related
Jul 11, 2011
Specifically, this is about my PC not receiving emailed forum messages for the past few days. I've fiddled with my Outlook settings, hit the Stop email notifications link, hit the Receive email notifications link after exiting IE 9, etc.
View 15 Replies
View Related
Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
View 2 Replies
View Related
