Motorola Droid Razr HD :: Exchange Emails Not Displaying
Dec 1, 2012
I have had problems with emails in my Microsoft Exchange account not displaying (completely blank body), not showing correct HTML content, and in some cases not showing the sender address. Now I don't know if it is inappropriate to say so on this forum, but I rooted the phone in order to uninstall the Moto email client, and install the stock ICS email client. Once I did that, none of my emails are blank, most HTML content shows correctly, and other quirky issues seem to have improved. But, the stock email client also does not have a search feature (big problem), you cannot swipe in the message list, and it's application icon does not show a badge for the number of unread emails. So it is a bit of a sacrifice to have to revert to the stock client just to be able to read my email. I have also tried TouchDown email and it displays all the Exchange emails fantastically, but it's look and feel is a bit crummy and it costs $20.
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
My company recently upgraded to Outlook 2010, which apparently automatically saves email address to an address book in Outlook called Suggested Contacts. This group automatically populates with contacts that you communicate or have communicated with, but are not in your contact list. Because the phones are all set up to sync with Exchange, this contact list is automatically synced to the phones by default.
The problem I'm having is, I changed the default so Outlook would no longer automatically populate this and gotten rid of this address book in Outlook, but now I can't get the contacts off the phone. I have tried unchecking the box that says sync contacts, but nothing happens. The contacts remain in the phone. I am posative the contacts are linked to the Exchange account and not to Google or some other account.
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
This bug is tied to the use of the Tasks app when syncing tasks with my Corporate Sync account. On the PC side, our company uses Outlook 2007 SP3, and the Exchange server version is 14.1.355.4001.This phone is on System version: 6.16.211.XT912.Verizon.en.US The bug is that the Snoozing of notifications is not being sync'd between the PC and the Maxx.Steps to reproduce, scenario A (Snooze action performed on PC):
1) Create task with a reminder in the future. Example --> Start: 11/8/2012, Due: 11/8/2012, Reminder: 11/8/2012 11:45AM
2) Await Reminder Notification on both the PC and Maxx (ie, ensuring newly generated task has sync'd out successfully)
3) On the PC, snooze the reminder
4) Wait a while, note Snooze is not sync'd to Maxx regardless of wait duration
Steps to reproduce, scenario B (Snooze action performed on Maxx):
1) Create task with a reminder in the future. Example --> Start: 11/8/2012, Due: 11/8/2012, Reminder: 11/8/2012 12:15PM
2) Await Reminder Notification on both the PC and Maxx (ie, ensuring newly generated task has sync'd out successfully)
3) On the Maxx, snooze the reminder
4) Wait a while, note Snooze is not sync'd to the PC regardless of wait duration The tasks app is a good one, hope to help iron out remaining tidbits to make it even better.
A coworker has a DOD encryption device on his computer. Whenever he sends me any email from his computer, I get the feather with the red exclamation point and the message [Unable to decrypt this message]. If I click on the red exclamation point I get the following:Digital signature informationDigital signature error.RROR: Unable to get certificatedata.My previous Droid 1 would display the messages from my coworkers computer without an error. We use a Microsoft Exchange email server. What do I need to do to be able to view emails from this coworker?He forwarded me the same message from his iPhone 3S and I was able to view it. So it has something to do with the encryption. I saw someone had the same problem on the Droid Razr HD / Droid HD MAXX forum.
I have a Droid razr maxx and an exchange server with it configured on.my phone However now Im having trouble sending any email with my razr maxx on the exchange account if I try and add any sort of attachment to the email it refuses to send just sits in my outbox?
I have searched other forums but have not found a fix. While configuring my Exchange signature block on my Razr it all looks great but the recipient sees phone numbers and address as hyperlinks, instead of just email address as a link. The phone and address links obviously go no where once clicked.
On my Razr M, from time to time the phone will stop getting mail. Push is on. Normally works fine, however in the last few days, I'll notice that there is no mail and the last update was hours ago. If I reboot the phone, it all works again. Three different exchange accounts on the phone and the problem happens will all three accounts at the same time. When this does happen, I still have internet connectivity. Wifi or 4g makes no difference.
my email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
As the title says, I have a Droid Turbo that will not send emails with a few photos coming to about 15 MB. Same thing happens with our Razr M and Droid Minis, but my iPhone 6 doesn't seem to have an issue. Thought I could do something similar as the iPhone and choose what size I want the photos to be when I send (to at least make the email smaller), but I can't seem to find anything like that either. We are running Exchange 2010 and do not have any email size requirements set for incoming/outgoing mail or for the ActiveSync policy. They just sit in the Outbox until I delete them.
My emails don't synchronized correctly. I mean, I can check my emails in my computer and the new messages are there, but then I go and check my phone and they are not there even if I request new emails. This seems to happen often. I have deleted the account and add it again sometimes so it can sync correctly.
I am set up Corporate sync. when I delete emails on my phone the emails are put in the deleted items folder in outlook. How do I configure the phone to only delete on the phone without deleting in outlook?
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this?
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this so that I can read files with that have attachements with DOCX extension?
Since the upgrade, my maxx keeps downloading e-mails 18-25 at a time. These are old e-mail, and we are now clear back to Feb. 2012. I'll delete all and about 10 minutes later, I see it downloading again. This is a pop-server account. New e-mails seem to find there way in fine.
Does anyone beside me get duplicate (sometimes over a hundred) emails on their Droid RAZR? I have two different gmail accounts syncing to my phone but only one of them has this issue.
I have a Droid Razr. I love the phone. I use the email application that looks like an envelope with a "@" partially sticking out of it. It all works great, but is there SOME way to delete emails from there without it deleting them from my email server? My email is in gmail; on the desktop at home I read it through Firefox. If I delete ANY messages on the phone, even messages that have been read, they are deleted from my gmail account at home (they are in the trash). I've looked and looked and can't find a setting on the phone that would prevent this.
Since the last automatic Droid Razr update a few weeks ago it is very complicated to mark all unread emails as read! It was easy to do before but after this update it seems not to work! If go to my main email account I can sort the email by date, unread, or other options. I select by unread. I then press the menu key and select "select all". Then some iconw appear in the bottom: a trash, a mail, and a flag. I select the mail one and it opens up and the word "mark read" appears but the messages don't clear as read. It used to work without issues before the update.
I am using a Droid RAZR with ICS. At times I will receive an email with a timestamp sometime in the future (usually a SPAM message). This prevents new emails from downloading into the email program until after the date and time of that last email. If I delete the email with the incorrect timestamp other meails will immediately download onto the phone.I have looked at the header for this email in Outlook on my PC, and it appears that the email program on the phone is using the timestamp fro the sending computer system, not the one from the local timezone. Does anyone know a way around this issue?
Yahoo mail doesn't show all of the folders to move e-mails out of my inbox. It only shows inbox and trash. This wasn't an issue with my X. How can I make them visible?
I just bought a Droid Razr Maxx yesterday. My previous phone was also a motorola Droid. On my old phone, when I checked my email messages on the phone, the messages remained "unread" on the server, so that when I got to work, I would know that those messages had not been dealt with. Only the messages I read or responded to on my phone showed up as "read" on the server. On the Razr Maxx, the minute the emails download to the phone, they show up as "read" on my computer, even if I never opened them on the phone.The old phone had some kind of setting that gave me the option to leave messages unread on the server, but I can find no such setting on the Razr Maxx and live tech support said it did not exist either. I use Verizon and the email is set up on a POP 3 account?
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
