Motorola Droid Razr :: Reading DOCX Attachments In Emails?
Jan 17, 2012
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this so that I can read files with that have attachements with DOCX extension?
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Sep 21, 2011
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this?
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Jul 10, 2012
Got the ICS update the other day, now I cannot receive email attachments.[URL]
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Apr 21, 2012
I have a Droid razr maxx and an exchange server with it configured on.my phone However now Im having trouble sending any email with my razr maxx on the exchange account if I try and add any sort of attachment to the email it refuses to send just sits in my outbox?
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Jun 9, 2015
As the title says, I have a Droid Turbo that will not send emails with a few photos coming to about 15 MB. Same thing happens with our Razr M and Droid Minis, but my iPhone 6 doesn't seem to have an issue. Thought I could do something similar as the iPhone and choose what size I want the photos to be when I send (to at least make the email smaller), but I can't seem to find anything like that either. We are running Exchange 2010 and do not have any email size requirements set for incoming/outgoing mail or for the ActiveSync policy. They just sit in the Outbox until I delete them.
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Aug 18, 2011
I'm using the stock email client on a Droid3 and a DroidX with a Verizon POP3 email account. If an Office 2007 file is sent as an attachment (.docx, .xslx, .pptx) it shows up a "unsupported file type" and cannot be downloaded or saved. I have both QuickOffice and DocumentsToGo installed and the files open fine with those apps and are recognized attachments I use the K9 email client with the same Verizon POP3 email account.Is there any way to get the stock email client to recognize that .docx, etc are valid file attachments and allow them to be downloaded and viewed
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Sep 9, 2012
Y emails don't update althought settings are to do so. Also they don't sync so if I delete on computer or phone, they don't delete on the other.
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Jan 17, 2012
everytime i send my email out on my razor it send a blank email from my hotmail account l how do i fix it
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Aug 7, 2012
My emails don't synchronized correctly. I mean, I can check my emails in my computer and the new messages are there, but then I go and check my phone and they are not there even if I request new emails. This seems to happen often. I have deleted the account and add it again sometimes so it can sync correctly.
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Dec 1, 2012
I have had problems with emails in my Microsoft Exchange account not displaying (completely blank body), not showing correct HTML content, and in some cases not showing the sender address. Now I don't know if it is inappropriate to say so on this forum, but I rooted the phone in order to uninstall the Moto email client, and install the stock ICS email client. Once I did that, none of my emails are blank, most HTML content shows correctly, and other quirky issues seem to have improved. But, the stock email client also does not have a search feature (big problem), you cannot swipe in the message list, and it's application icon does not show a badge for the number of unread emails. So it is a bit of a sacrifice to have to revert to the stock client just to be able to read my email. I have also tried TouchDown email and it displays all the Exchange emails fantastically, but it's look and feel is a bit crummy and it costs $20.
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Sep 7, 2012
I am set up Corporate sync. when I delete emails on my phone the emails are put in the deleted items folder in outlook. How do I configure the phone to only delete on the phone without deleting in outlook?
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Jun 30, 2012
Since the upgrade, my maxx keeps downloading e-mails 18-25 at a time. These are old e-mail, and we are now clear back to Feb. 2012. I'll delete all and about 10 minutes later, I see it downloading again. This is a pop-server account. New e-mails seem to find there way in fine.
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Jun 19, 2012
Does anyone beside me get duplicate (sometimes over a hundred) emails on their Droid RAZR? I have two different gmail accounts syncing to my phone but only one of them has this issue.
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Apr 27, 2012
I have a Droid Razr. I love the phone. I use the email application that looks like an envelope with a "@" partially sticking out of it. It all works great, but is there SOME way to delete emails from there without it deleting them from my email server? My email is in gmail; on the desktop at home I read it through Firefox. If I delete ANY messages on the phone, even messages that have been read, they are deleted from my gmail account at home (they are in the trash). I've looked and looked and can't find a setting on the phone that would prevent this.
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Aug 7, 2012
Since the last automatic Droid Razr update a few weeks ago it is very complicated to mark all unread emails as read! It was easy to do before but after this update it seems not to work! If go to my main email account I can sort the email by date, unread, or other options. I select by unread. I then press the menu key and select "select all". Then some iconw appear in the bottom: a trash, a mail, and a flag. I select the mail one and it opens up and the word "mark read" appears but the messages don't clear as read. It used to work without issues before the update.
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Jul 27, 2012
I am using a Droid RAZR with ICS. At times I will receive an email with a timestamp sometime in the future (usually a SPAM message). This prevents new emails from downloading into the email program until after the date and time of that last email. If I delete the email with the incorrect timestamp other meails will immediately download onto the phone.I have looked at the header for this email in Outlook on my PC, and it appears that the email program on the phone is using the timestamp fro the sending computer system, not the one from the local timezone. Does anyone know a way around this issue?
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Oct 21, 2012
its not reading the SD Card?
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May 4, 2012
Yahoo mail doesn't show all of the folders to move e-mails out of my inbox. It only shows inbox and trash. This wasn't an issue with my X. How can I make them visible?
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Jun 18, 2012
I just bought a Droid Razr Maxx yesterday. My previous phone was also a motorola Droid. On my old phone, when I checked my email messages on the phone, the messages remained "unread" on the server, so that when I got to work, I would know that those messages had not been dealt with. Only the messages I read or responded to on my phone showed up as "read" on the server. On the Razr Maxx, the minute the emails download to the phone, they show up as "read" on my computer, even if I never opened them on the phone.The old phone had some kind of setting that gave me the option to leave messages unread on the server, but I can find no such setting on the Razr Maxx and live tech support said it did not exist either. I use Verizon and the email is set up on a POP 3 account?
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May 18, 2011
Been waiting for the encrypted filesystem support so that the Pro would meet requirements for corporate email since I got my Pro in Dec. Upgraded to 3.8.7 when it came out, and turned on device and SD encryption. (OK, the oddities came out a questions. But these are more rhetorical - not really needing an answer)Why per-file encryption and not device encryption?Why leave old files or those copied from PC unencrypted, and only encrypt new files created on the phone?Given the mix of encrypted and unencrypted files, why no method for seeing their state or converting to/from encryption?Why encrypt files but retain the original filename, so you can't tell by looking at a file in the filesystem whether it has been encrypted or not?Seems like a pretty marginal half-a$%ed encryption implementation.How do I access a decrypted copy of the files from the PC USB interface? USB Mass Storage mode mounts the sd card with a drive letter, and lets me see the files, but in their encrypted form. It basically mounts the SD card as a 'dumb' usb drive. (If you view a '.txt' file, you see the encrypted binary)
USB PC Mode makes the droid look like a music player to the PC - you see a 'droid' device which has media syncing and such. I believe that this show the unencrypted view of the files, since it is being interpreted and exported through the OS (wow, that was a horrible explanation). BUT, PC Mode only appears to show certain media file types (mp3, jpeg, etc) and their associated directories, so most of the directories and files are totally inaccessible. (even renaming junk.xls to junk.jpeg and putting it in the 'downloads' directory does not seem to work).Dropbox, or email, or some other indirect solution is not acceptable, since the whole idea of encryption is to keep my unencrypted files out of the porous cloud. Plus, it would be annoying and awkward.
Does the Droid use a standard encryption algorithm like AES/256, and can we get/find/see the encryption key on the phone, such that I could use USB Mass Storage mode and a PC-side decrypter with that key to see the file?Alternatively, is there a way to make USB PC Mode show other files types and directories? Hypothesize it could be a rooted phone and I am totally comfortable poking around the linux underpinnings of the phone.
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Apr 25, 2010
I have a blackberry. Problem is I have a limited data plan. I don't want to go over the limit.
Is it possible to stilll recieve the emails but that all attachments are filtered and excluded from the pushed email into my BB? If I want to see the attachments I will goto a proper PC to see it by logging in that way. I want the BB to just let me know an email was sent, and what text/word content is in it, if any. I dont want to recieve the attachments to my blackberry.
Also, does the emails with attachments sent to blackberrys use the data, or are they not downloaded until you explicitly click to open attachments>
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Oct 3, 2011
Business emails that usually show text in the message, don't show up on the Droid's email program. Instead, they show up with a blank message body and an htm doc attachment that can only be opened by downloading it and going into the messaging folder to open. If you try to open through the email they just pull up the Google browser which does not read the file. Is there an alternative email program or web browser that will allow either the message to appear in the email body (like it does on iPhones I have tried) or a browser that can read an htm file?
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May 4, 2015
Have scoured this machine and cannot find how to save articles to offline reading the way I have been able to on my Samsung and my old Razr Maxx.
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Sep 12, 2011
I had my Droid Bionic hooked up once, and noted there were two seperate windows, one for the SD card, and one for internal storage. Now when I connect, it only reads the SD.
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Sep 1, 2012
I cannot save attachments to the phone or to my external SD card, which is not encrypted. I have no Exchange 2010 security policies blocking attachments. ICS is not set to encrypt anything. I use NitroDesk TouchDown, which also has no saving restrictions or encryption set.I go through the process of Save, or Save All, and try to save, or create a new folder in which to save, and then click to save the file. I can see the new folder I created, but there is never a file saved. Rebooting does not make it show, nor does dismounting and remounting the SD card.Probably related to the above problem, if I have an email in TD with an attachment, for example a DOCX file, I can open it in Documents to Go, but if I do a Save As from there, it will not let me save it anywhere. If I use Docs to Go and create a new Word doc, I can save it anywhere I choose, so it is as though TD will not let me manipulate my attachments.
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Feb 12, 2012
Is anyone else having any problems sending texts with attachments? I am using Handscent and Go SMS Pro in addition to the standard text program that came with my bionic. For some reason lately, I can't to get an attachment to go through (video or picture) for any of the text programs on the bionic. It runs, and runs, and runs (and uses up battery power) but it never seems to go through most of the time. At other times, it goes through (video) with no problems.
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Mar 4, 2015
Having problem downloading attachments with default email app. When clicked on the app says it is 'fetching' the document but often never works. I can go to a browser based client for, say yahoo mail or comcast mail and the attachment is quickly downloaded. Why the default email app is having this problem?
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Oct 17, 2011
I am unable to send an email with a new attachment via my corporate email. It does not matter if the attachment is 50kb or 1mb. I tried to do the same via GMail and had no issues. If I receive a corporate email with an attachment, I can forward that without any issues. The problem is when I add an attachment to an email. I also tried using Touchdown which had the same issue.
I have tried the following:
checked exchange / activesync settings to verify no restrictions reformatted the sd card, even though attachments were not on there. couple of reboots removing and re-adding the corporate account
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Jun 7, 2010
I have successfully set up my XP10 to receive emails from my blueyonder account.Original emails generated by the sender work fine. However, whenever anyone replies to an email initiated by me I cannot read their response - just the previous elements in the thread display.
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