Motorola Droid 3 :: Attachment Type Docx Unsupported In POP3 Email?.
Aug 18, 2011
I'm using the stock email client on a Droid3 and a DroidX with a Verizon POP3 email account. If an Office 2007 file is sent as an attachment (.docx, .xslx, .pptx) it shows up a "unsupported file type" and cannot be downloaded or saved. I have both QuickOffice and DocumentsToGo installed and the files open fine with those apps and are recognized attachments I use the K9 email client with the same Verizon POP3 email account.Is there any way to get the stock email client to recognize that .docx, etc are valid file attachments and allow them to be downloaded and viewed
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Mar 13, 2012
On my Droid Razr Maxx using Corporate Sync with the built-in email client attached to an Exchange 2010 server, when i receive an email that is digitally signed (but not encrypted) any and all attachments do not come with the email. (no paperclip symbol). I receive all other attachments fine when the email is not digitally signed.Using Verizon Wireless as carrier.if the signed email was sent to my Gmail account all attachments appear as normal.
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May 19, 2011
I received an email today on my Droid X with a .doc attachment size of only 750kb and next to the attachment (where you normally click to download), it says "Attachment is too large". In my opinion, this limitation seems to be of a really LOW limit, especially compared to my iPhone. My email provider is mobile me and I never had any issues pulling attachments well over 1MB in size when using my iPhone. Is there some kind of attachment size setting that
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Jul 23, 2011
This used to work on my Droid and Droid 2. I receive an HTML email, which appears as 3 attachments, 2 text and one HTML. If I click on either of the TXT attachments I'm offered the choice of HTML Viewer or QuickOffice to view them. However when I click on the HTML attachment (the actual mail body) it goes straight to the browser, which tries to opencontent://com.motorola.blur.service.email.engine.EmailProvider/bodyparts/file/3/329_5.attand drops me into a google search browser window "did not match any documents". IOW it cannot find that file/location.
It's as if the email tool is creating an address (storage location) for the attachment that the browser doesn't recognize; or that it is creating one but passing a different handle to the HTML reader. Over a variety of emails the pattern is .../file/x/yyy_5.att.sing "Files" I can't find anything that looks like these attachment files, apparently it is below user visibility. can save the attachment into Messages then view it with the HTML Viewer; but I don't want to do that a dozen times a day.
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Sep 21, 2011
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this?
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Jan 17, 2012
When I receive a file with extension DOCX (created by Microsoft Word from Office 2010), my new Razr does not recognize the file extension (does not associate the file extension with an app). How can I overcome this so that I can read files with that have attachements with DOCX extension?
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Aug 1, 2011
(This used to work before on other Nokia-phones) When I try to add a new email POP3 account of type "other" from within Nokia Mail I get a prompt with a @ where I put my name before, as usual, but it's not possible to write the domain after the @ - the cursor refuses to move beyond the @ ! If I skip the domain part and press OK it responds "Invalid email address" The E6 is freshly updated to 22.014.
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Aug 17, 2012
I am adding Email definitions for my Gmail accounts (in addition to the Google account definition for Contacts, etc.) because I want them to appear in the Messaging -> Universal Inbox. (I'm not fond of the Gmail app.)
Similarly, I am adding definitions for my Hotmail accounts because I read somewhere that Moto/Verizon will set them up as IMAP which I cannot achieve through a client like K9, else I would probably just be using it for my Universal Inbox.
Via My Accounts -> Add account -> Email Accounts... If I set up a Gmail or Hotmail account by selecting Other and then automatically or manually configuring, then mail is retrieved. However, if I select the appropriate icon for Gmail or Windows Live Hotmail, the only Email which ever appears in the 'Inbox' is from donotreply@vzw.net regarding the success of the operation - this message is not even sent into my actual Gmail/Hotmail Inbox as verified online.. NONE of the other messages from my Inbox ever appear.
So, why do I care how the account is set up? Mostly because the only easy way to distinguish between the message source in the Universal Inbox is the little icon designating the type of Email account. If they are all set up as Other, they all end up with the same icon.
This functionality worked just fine on my Droid 2. So, is it now broken on the Droid 4?
(As an aside, the Hotmail account is set up automatically as POP3. Was I misinformed that Motorola had a license to set up as IMAP through some licensing agreement with Microsoft?)
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Jun 4, 2012
I'm using Sheet To Go often everyday since 2008 (in Palm OS, Nokia E, BB Curve) & never had a trouble. I'm using new Blackberry Torch 9860 OS 7 which comes pre-installed with Documents To Go Premium developed by RIM since last year. I was creating new xlsx file (type MS Excel 07-2008) in sheet 1 & regular editing on daily basis for a month & the size of the file is about 115KB. After last saving earlier today & I want to open the file again, it showed blank worksheet. After I check out it's opened directly in sheet 2. When I try to open sheet 1 it's pop up message "This worksheet type is unsupported in Sheet To Go". I close the file & check the size of the file is still about 115KB. This is the second time I got this error, first on last month.. I already try open the files in desktop with MS Excel 2007 but still cannot open. How to fix this error so I can recover & open/edit this files?
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Jun 2, 2014
So basically I tired to send a picture from google images via mms. When I went to attach the file, the phone said "Unsupported media type, please select another". Weird thing is, I attached the same image using Hangouts and it worked just fine. Surprisingly I really like the stock app so I'd rather keep it.
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Nov 22, 2015
I recorded a video using my LG G4 phone, and when I play it back on my G4, while watching it, I get an error "Cannot Play Video, unsupported file type". The video freezes, but I can still hear the video. I never had this issue with Samsung. How do I resolve it?
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Aug 28, 2015
I have downloaded some videos from youtube, educational purposes, and when I put them onto my SD card, I get a message stating that the video type may not be supported by my phone.... Well, it should support MP4.... any ways, move the video files onto my phone. Unplug it, and check.... Yeap, videos are playing fine. No distortion, no artifacting, no sound issues... No error messages!!!
So I plug it back in, put a few more videos on, MP4 again. Then check them again. All the videos I have put on, all play without any problems. So okay, should be good for later at work.
I get to lunch time at work, think "I'll watch some of these videos" open the folder, pick a video "Cannot play video - Unsupported file type" - WTH!?
Why is it that the videos play fine after they've been put on the phone, but after 6 - 7 hours, they suddenly become an "Unsupported file type"!! From checking the videos are ALL playing fine, to when I get on my lunch at work, my phone storage is not modified / updated in ANY way, by my input. So unless the G4 is corrupting these videos, I cannot see any logical reason for why I am having this problem.
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Dec 12, 2010
cannot open attachment on email like Microsoft word attachment
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Jan 13, 2011
I suddenly get this message when I try to open image attachments from my email. JPG, GIF, any image attachments. I have have no problem doing this up until today. I'm at a loss as to why this suddenly happened. I've pulled the battery several times. Made sure that the attachment service is listed in my core apps, it is.
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Apr 26, 2012
I had my droid 4 on and charging as always last night and when I woke up this morning the SD card is reporting as blank or unsupported. Power cycle of phone hasn't helped. I'm working on tracking down a micro sd adapter to check via a pc.
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Dec 23, 2012
I'm using a Bold 9780. If i try to download a word attachment on my email, it says 'This attachment type cannot be viewed on your device'. I could open them on my Bold 9700. Do i need to buy a premium pack.
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Jul 10, 2012
using OpenCore (under the stock audio player), the media player will not play newer MP3 files with high bit-rate encoding. Any of my MP3 files encoded in such a manner come up unsupported and will not play. However, lo and behold, I put the MP3s on my ORIGINAL DROID, and they play just fine using Stagefright (under the stock audio player) in Froyo. Attempting to use Stagefright on the X2 results in skipping/stuttering with these files (though there are no issues with other files). So, what now? After all of the music skipping/stuttering issues, certain MP3 files are now just completely unsupported? What gives? I continue to be completely and utterly let down by this POS phone and the complete lack of support.
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Dec 11, 2011
I tried to format the card and mount it. When I press format SD card, erase SD card box appears, I confirm Erase everything appears, I select it. Then I select Mount SD card, but nothing happens. I cannot take pictures. The phone works. When I insert SD card in my PC it shows a bunch of folders (all empty).
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Dec 3, 2011
I keep getting the unsupported multimedia file error message when some people send pics. Both are from Iphones, but yet I have received others from an Iphone!
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Jul 4, 2012
How do i open an attachment which is of Microsoft outlook message type? Attachment extension is .msg
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Nov 23, 2012
I was looking through the Play Store and noticed something odd - it's showing me that MotoCast is "unsupported" for my Droid Razr Maxx running ICS 4.0.4 even though I have the app on my phone already and it is CLEARLY working fine.
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Jun 28, 2011
Made the move from the Original Droid to the X2 yesterday. So far, it is a much improved device. Can't figure out how to get my gmail to show in the universal inbox.
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Aug 9, 2011
I cannot receive any MMS messages when I am roaming. I received a text with a picture attachment and I could not download the attachment because it came up with an error that said I had no data connectivity. The 3g data symbol was up and blue in color and worked because I was able to text via data roaming.I can send and receive calls and text messages while roaming, just could not get the MMS picture. I had everything checked correctly, data roam and call roam were both checked. The only way I could get it was to get to an area where I had sprint service to download. Is this a known problem? Where I work deep in the building I am usually roaming.
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Jun 12, 2011
I created a POP3 account using the "Accounts" app. All is good, it can send & receive emails & they appear in the Blur messaging widgets, which I like.My problem is that I do not want the phone to delete the emails from the server as I get my main PC's Outlook to download & store all the emails when it is switched on.Can it be done? It would be a nice new feature to add if it isn't already in.
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Jul 2, 2011
So quite recently, whenever I try to download any kind of files from a website onto my memory card it tells me "Unsupported media type: application/octet-stream" I have no idea what this means & why all of a sudden it's saying that when it was working perfectly fine & letting me download files before ?? Btw I have a Blackberry Bold 9780, I was looking up some other answers & people were saying something about "browser configuration" but that's not under my browser options
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Oct 20, 2011
I have a pop-3 mail account with road runner, do you know if the "Counter" works with that? It usually shows a number of how many emails received. Notifications are working however it doesn't show on the email icon, it did on the SGS2,. I tried sending you a PM, but your not in the Directory?
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Oct 27, 2012
Does anyone know how to add, for example, Sugar Sync as an option on the list that comes up when you want to attach a document to an email? Sugar Sync did mysteriously appear on the list one day and I was able to attach and send a document stored on it.However, it is no longer there and I would like to add it permanently.
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Oct 22, 2012
This happens on my RAZR M as well. Take a picture, from the gallery select it and "share" via GMail - it just sits there saying "sending" - never goes out. I've force-stopped the app, toggle airplane mode, and rebooted the phone. Sometimes it just starts working, other times not.
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Mar 6, 2012
I'm able to pull up an old e-mail via search from my CorporateSync account, but when I try to download the attachment associated with the e-mail, I get a "failure to load attachment" pop-up and an account/connection error triangle in the notification area. I have my sync setup to keep the last 3 days. I also have a problem with forwarding e-mails w/ attachments when using the SmartForwarding feature, so I'm wondering if the issues are related.
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Sep 13, 2011
After I downloaded the automatic update, my phone stops allowing me to type messages. Both the screen keyboard and slide out keyboard are refusing to function. THIS ONLY HAPPENED AFTER I UPDATED MY DROID 2! I hard-restarted my phone last week and it appeared to work, but now it is malfunctioning. Every time I hard-restart my phone to factory default settings, it wipes out all of my applications.
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Dec 10, 2011
don't know if this was asked yet, but does the droid x take a class 10 memory card? I've seen class 2, class 4 and class 10 memory cards. Class 10 is suppose to be better (faster). Does the droid x support a class 10 memory card?
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