Motorola Droid X2 :: Media Player Audio File Is Unsupported
Jul 10, 2012
using OpenCore (under the stock audio player), the media player will not play newer MP3 files with high bit-rate encoding. Any of my MP3 files encoded in such a manner come up unsupported and will not play. However, lo and behold, I put the MP3s on my ORIGINAL DROID, and they play just fine using Stagefright (under the stock audio player) in Froyo. Attempting to use Stagefright on the X2 results in skipping/stuttering with these files (though there are no issues with other files). So, what now? After all of the music skipping/stuttering issues, certain MP3 files are now just completely unsupported? What gives? I continue to be completely and utterly let down by this POS phone and the complete lack of support.
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Dec 11, 2011
I tried to format the card and mount it. When I press format SD card, erase SD card box appears, I confirm Erase everything appears, I select it. Then I select Mount SD card, but nothing happens. I cannot take pictures. The phone works. When I insert SD card in my PC it shows a bunch of folders (all empty).
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Dec 3, 2011
I keep getting the unsupported multimedia file error message when some people send pics. Both are from Iphones, but yet I have received others from an Iphone!
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Dec 15, 2012
Using the stock File Manager app I can see audio files on my Maxx HD's internal storage and also on the SD card. I happen to be looking at ringtone files. If I tap on the filename to play the ringtone, Amazon Cloudplayer pops up and shows all the music files on my SD card. No ringtones can be found. If I back out of Amazon Cloudplayer and use the file manager to try finding and playing ANY audio file on EITHER my SD card or the internal storage I get sent to Amazon Cloudplayer. I then have to use the back button to get back to the file manager icon in the App drawer. Same thing happens if I try to play audio files on my SD card. Amazon Cloud Player pops up. I don't want to use Amazon Cloud Player to play an audio file in SD storage.
If I connect my phone to my PC and navigate to the ringtones on internal storage and click on them they play as per usual (Windows media player). If I use my PC to play audio files on the SD card they play as usual.Why does my phone default to Amazon Cloud Player when I tap on an audio file in File Manager? What is the stock audio file player on the Maxx HD? Why can't I browse to an audio file with the file manager and tap on it and have it play? How do I fix this?
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Dec 13, 2011
I have had my Droid X for about 6 months and until now have been able to sync music to it with no problem. I have a subscription to the Zune Pass so the files that I sync are DRM protected. Windows Media Player is the only software I know of that can successfully sync these files to my phone. That is until recently. While I am still able to syne non-DRM Mp3's, suddenly now when I try to sync any Zune Pass files (which are WMA files), I get an error telling me that the "device's internal clock is not correct". how I can solve the problem but none of them have worked. One suggestion had me go into WMP's Privacy tab in its Tools menu and select the option to "Set clock on devices automatically", but the option was already selected.
How can I check if my device's internal clock is off? What could I have done to mess it up in the first place?
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Jun 2, 2010
I used this with absolutely zero problems when I was running 4.6. I recently upgraded to 5.0 (681), and now none of the streams I used to use work. I get an error message, saying that it could not be open.Any suggestions as to A) how to fix it or B) a free app that will stream custom URLs? My phone has been reset several times since I first noticed this problem, and it is still an issue, so a battery pull/reset is not solving this at all.
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Jul 2, 2015
I can't hear video anymore, but I know the speaker still works. I've already done a FDR, and checked all the volume settings.....
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Jul 11, 2011
I have several MP4 encoded movie files that played perfectly with my DX but won't play with the default Video Player app on my DX2. It gives me the error: File cannot be displayed or played.MoboPlayer, a third party video player, will play the files fine. QuickPic's player will not. Nor will the bundled app RockPlayer Lite.I reformatted the SD card within the DX2 (it was the same 16 GB card that I took from my DX) before I transferred any video files to it.Anyone have any ideas about what I can try? I would rather use the default Video Player app.Also, the playback using MoboPlayer seems a bit choppy. I was expecting much smoother playback on the DX2 with it's dual core processor and improved graphics accelerator hardware.
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Feb 10, 2012
My voicemail system sends me wav files and my N8 can't play them..from 1.0 though Anna through Belle.
Are there any other media player options like coreplayer or is there a way to report/request improved support for a particular encoding?
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Jan 7, 2013
Cannot find in the shop a media player (to listen/fast forward/rewind downloaded podcasts) or file explorer (to delete podcast files after listening) to emulate functionality provided in WfM6.5. Do they exist?
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Aug 8, 2011
so I have a GB 2.3.4 Atrix 4G, and usually, it plays my music and takes pictures fine. But every so often (it seems everyday), I wind up rebooting after, when trying to player music, it says "sorry, this type of file is not supported," even tho I've been playing them all the time. Also, when this happens, the camera and camcorder also happen to stop working, saying "com.camera.android (or blur)" unexpectedly closed. All my songs are MP3 or MPEG4, and usually all play.
Why is this happening on an update? What can be done to prevent it? Are there apps I need to keep off the "auto-end list?" Does rooting a phone bring this on (via pre-install method)? Or is this a common glitch? I have also complained about the way the music player doesn't have an "all songs" option for the player. Personally, I think a blur 5.0 needs to come out already.
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Dec 27, 2011
I would like to put some music on my phone but im having some trouble, i have made a play list from windows media player and have synced that tracks to the phone but for some reason it has an error. "Windows media player cannot convert the file to the format required by the device". What format the mobile is in, or what to do next?
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Apr 26, 2012
I had my droid 4 on and charging as always last night and when I woke up this morning the SD card is reporting as blank or unsupported. Power cycle of phone hasn't helped. I'm working on tracking down a micro sd adapter to check via a pc.
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Nov 23, 2012
I was looking through the Play Store and noticed something odd - it's showing me that MotoCast is "unsupported" for my Droid Razr Maxx running ICS 4.0.4 even though I have the app on my phone already and it is CLEARLY working fine.
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Aug 18, 2011
I'm using the stock email client on a Droid3 and a DroidX with a Verizon POP3 email account. If an Office 2007 file is sent as an attachment (.docx, .xslx, .pptx) it shows up a "unsupported file type" and cannot be downloaded or saved. I have both QuickOffice and DocumentsToGo installed and the files open fine with those apps and are recognized attachments I use the K9 email client with the same Verizon POP3 email account.Is there any way to get the stock email client to recognize that .docx, etc are valid file attachments and allow them to be downloaded and viewed
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Feb 28, 2012
I've had two Razr's behave the same, whenever audio plays, especially using the headphone jack and external speakers, one can hear an audiable click or pop just before and after the audio plays. This happens with Pandora, Rhapsody, and Google Navigator. I haven't tested other audio based apps yet.Verizon and Motorola say they've not heard of this issue, so I'm wondering how many other Razr owners have noticed this pop? Hearing such noises as the audio turns on and off is not acceptable quality for a Motorola branded phone.I don't know enough about how the Android OS works, but I'm thinking there are two possible causes. First, as different apps access the audio hardware the internal electronics of the phone produce an audible pop as the circuits power up and down. Alternatively, the Android OS may be probing the headpone jack trying to determine if it's connected to external speakers. I've noticed that the pop gets louder as the phone approaches 100% charge.
With a 90% charge or better I've even had the audio output go quiet if the headset cable is moved, even though the audio application shows audio is playing. I know that removing the headset cable will pause the player, but in this case hitting play starts the player and it shows progress, but no audio is heard.
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Nov 9, 2011
I've been using my Moto Droid, running Android 2.2.2 for some time now. Up until recently, I've been able to use it to listen to Pandora and mp3s loaded onto the phone. Now, any time I plug a set of headphones into the audio jack, the audio is really distorted. It sounds like a channel is out or something, and this happens across all volume levels. It pretty much sounds like you're listening to music underwater. Doesn't matter if it's streaming adio through Pandora or mp3 audio. When I unplug the headset (any headset, mind you) and go to external speaker, the audio is fine.
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Feb 18, 2010
I just started getting this message this week I don't know what happened but I can't play any .avi or .mp4 files only .wmv and .mp3 are working.Any help? I did battery bulls, spamming the play button but there is still an error playing the videos and stuff I record won't playback either.
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Jun 2, 2014
So basically I tired to send a picture from google images via mms. When I went to attach the file, the phone said "Unsupported media type, please select another". Weird thing is, I attached the same image using Hangouts and it worked just fine. Surprisingly I really like the stock app so I'd rather keep it.
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Jun 16, 2011
I have ringtones and voice notes that I recorded with my phone that have worked previously. My ring tones have stopped playing and I can't play back my voice notes. When I tried to play them from Media an error message comes up and says: The media being played is of an unsupported format. I am almost positive that I haven't changed any settings. It could be possible since I have children but I don't think so. Carrier: CricketModel Info BB 8530Version ? v.5.0.0.973 (Bundle 1708, Platform 4.2.0.463File Free 84841754 and NoApps: Polka dot shorts, Flower Frenzy, Aces Traffic Pack Classic, Pandora, Hangman Kids, Bubblebreaker, Memory, Maze, ASAP-Free, Bezombied Free, Word Search Free, Snake, YPmobile, Superheroes Alliance, The River Test-Free, Pac-Man, Mega Tower Assault, The Three Little Pigs, Kids Meal
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Apr 30, 2012
After ripping a cd onto my Blackberry, when I try to play the songs I get a message that says , The media being played is of an unsupported format....anyone know what I've done wrong or what do I do next?
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Oct 25, 2015
I have an LG g3 and i have downloaded showbox but once i have downloaded a film, it says it is unsupported file when i go to watch it... How do i watch the downloaded film??
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Nov 22, 2015
I recorded a video using my LG G4 phone, and when I play it back on my G4, while watching it, I get an error "Cannot Play Video, unsupported file type". The video freezes, but I can still hear the video. I never had this issue with Samsung. How do I resolve it?
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Aug 28, 2015
I have downloaded some videos from youtube, educational purposes, and when I put them onto my SD card, I get a message stating that the video type may not be supported by my phone.... Well, it should support MP4.... any ways, move the video files onto my phone. Unplug it, and check.... Yeap, videos are playing fine. No distortion, no artifacting, no sound issues... No error messages!!!
So I plug it back in, put a few more videos on, MP4 again. Then check them again. All the videos I have put on, all play without any problems. So okay, should be good for later at work.
I get to lunch time at work, think "I'll watch some of these videos" open the folder, pick a video "Cannot play video - Unsupported file type" - WTH!?
Why is it that the videos play fine after they've been put on the phone, but after 6 - 7 hours, they suddenly become an "Unsupported file type"!! From checking the videos are ALL playing fine, to when I get on my lunch at work, my phone storage is not modified / updated in ANY way, by my input. So unless the G4 is corrupting these videos, I cannot see any logical reason for why I am having this problem.
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Aug 22, 2010
I got a Samsung Forever (SGH-A886) and I would like to be able to put games on it that I have DLed onto my computer.problem is that rogers and there infinite wisdom have fixed it so that you cant do this. I transfer the game to the phone, fine but when I try to run it it tells me that its an "unsuported file format". Now I know this is because the phone has been locked so that you have to DL stuff directly to the phone but I don't have a data plan and would really like to be able to put these games and such onto my phone from my computer.
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Jul 25, 2011
I have a 2010 Mazda Speed 3 and I hear this is a common problem. Phone calls are fine but media playback has a 3 second delay with Bluetooth in the car. I don't have this problem with other Bluetooth speakers or ear pieces.Is this delay a common problem for vehicles or is it just MY vehicle?
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Mar 29, 2012
I love being able to "slap" the device and hear my metrics read to me. The problem is the voice over is pretty quiet compared to the music player. In order to hear it I have to turn the volume up which then makes the music uncomfortably loud (cort of like those annoying commmercials that are never at the same volume as the show you are watching).*** While the music does seem to quiet down a bit while metrics are being read, I would prefer it to auto-pause the music until after the coach is done reading the metrics. ***
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May 1, 2011
I'm new to smartphones and since getting my ARTIX have been using it instead of an iPod for listening to music, audio books, podcasts, etc.One problem however is that when the phone locks the audio player is no longer accessible beyond the volume control that's on the side of the phone.As a result whenever I want to pause, rewind or forward what I am listening to I have to unlock the phone to access the player.I asked my kids about this and they showed me how on their iPhones they could access the audio player without unlocking the phone. So far I have been unable to figure out how to do this on my ATRIX.After searching the settings on the ATRIX I found "Settings>Location & Security Setings>Security Lock Timer (when display is off)" but noticed that Security Lock Timer switch is "Gray" and unavailable on my ATRIX.
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Nov 29, 2011
I've been having some problems lately with the volume output through the headphone jack when I and using the media player. I found that it is sometimes very quiet, and the only fix I have found so far is making a call (I usually just call my voicemail and hang up right away, after the call is done the music volume picks up), however this does not work all of the time.
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Nov 9, 2011
So this is a little bit of a fail, you can not use the moto actv to stream music from phone over bluetooth to it. Which means no Pandora, Slacker, Spootify.
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Jul 18, 2011
I profess to being a newbie to smart phones.. but this is strange... I can see all of my songs on the default media player on my atrix... but when I try and upload the files through the Motorola portal (from phone to pc) not all of the songs are there... There are none on the internal storage drive.. Where are they or why are the files not read on the sd card?
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