BB Curve :: Error Message: Media Being Played Is Of An Unsupported?
Jun 16, 2011
I have ringtones and voice notes that I recorded with my phone that have worked previously. My ring tones have stopped playing and I can't play back my voice notes. When I tried to play them from Media an error message comes up and says: The media being played is of an unsupported format. I am almost positive that I haven't changed any settings. It could be possible since I have children but I don't think so. Carrier: CricketModel Info BB 8530Version ? v.5.0.0.973 (Bundle 1708, Platform 4.2.0.463File Free 84841754 and NoApps: Polka dot shorts, Flower Frenzy, Aces Traffic Pack Classic, Pandora, Hangman Kids, Bubblebreaker, Memory, Maze, ASAP-Free, Bezombied Free, Word Search Free, Snake, YPmobile, Superheroes Alliance, The River Test-Free, Pac-Man, Mega Tower Assault, The Three Little Pigs, Kids Meal
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Apr 30, 2012
After ripping a cd onto my Blackberry, when I try to play the songs I get a message that says , The media being played is of an unsupported format....anyone know what I've done wrong or what do I do next?
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Feb 18, 2010
I just started getting this message this week I don't know what happened but I can't play any .avi or .mp4 files only .wmv and .mp3 are working.Any help? I did battery bulls, spamming the play button but there is still an error playing the videos and stuff I record won't playback either.
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Feb 14, 2012
.wav files that come as attachments to an email from our office voicemail system won't play. On device, it says" the media being played is of an unsupported format" The files will actually play the first time the email arrives if you chose the preview option. But subsequent attempts to play the file, or if you choose download and save them, they then can not be played. I confimed that these files can be played on a computer, and my Torch can play other .wav files.
I've tried having the files sent to all of the different types of email accounts that I have on my Torch(both Enterprise and Internet), and they won't play from any of them. So it seems that something happens to the file once it's received and stored. If I forward the email with the attached .wav file, it can be played on a computer.Also, I've downloaded other media players to the Torch, and none of them can play the file either.
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Dec 3, 2011
I keep getting the unsupported multimedia file error message when some people send pics. Both are from Iphones, but yet I have received others from an Iphone!
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Nov 22, 2015
I recorded a video using my LG G4 phone, and when I play it back on my G4, while watching it, I get an error "Cannot Play Video, unsupported file type". The video freezes, but I can still hear the video. I never had this issue with Samsung. How do I resolve it?
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Jul 18, 2010
when i am on Internet i can no longer view media files?? not sure why , it was working before? not sure if i changed a setting or what? it says" an error has occurred attempting to play media.
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Jun 2, 2011
I'd like to have some sample videos on my phone to show clients and potential clients, but a short test video I converted into mp4 gets an error message "File cannot be displayed or played".The file is not large nor long - 848x480,18MB, 1 minute 48 sec.compressed via Sorensen Squeeze v6 with MainConcept H264 codec at 1388kbps.
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Nov 28, 2011
before this problem happends, about 3 days ago i've got an error message saying built in media got an error so must repair it or wipe it.. i tried to repair it, but it keeps saying built in media repair failed. so i wipe it..but, a couple of seconds after i click wipe built in media, my blackberry reboots by itself..after it finished rebooting, my blackberry tells me built in media got an error again.and i tried to wipe it again but my blackberry still rebooting it self again.this happends 4 times in a rowand yes, the blackberry still rebooting itself again.but, this time, my blackberry didn't finish rebooting, the loading bar stuck in 3/4 of the bar.of the bar.so today i tried to fix it with tried to restore it to factory default.. but it keeps failed connecting to the device..the third time i tried, it got a white blank screen when reaching the 3/4 loading bar..
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Jun 2, 2014
So basically I tired to send a picture from google images via mms. When I went to attach the file, the phone said "Unsupported media type, please select another". Weird thing is, I attached the same image using Hangouts and it worked just fine. Surprisingly I really like the stock app so I'd rather keep it.
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Jul 10, 2012
using OpenCore (under the stock audio player), the media player will not play newer MP3 files with high bit-rate encoding. Any of my MP3 files encoded in such a manner come up unsupported and will not play. However, lo and behold, I put the MP3s on my ORIGINAL DROID, and they play just fine using Stagefright (under the stock audio player) in Froyo. Attempting to use Stagefright on the X2 results in skipping/stuttering with these files (though there are no issues with other files). So, what now? After all of the music skipping/stuttering issues, certain MP3 files are now just completely unsupported? What gives? I continue to be completely and utterly let down by this POS phone and the complete lack of support.
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May 20, 2012
every once in a while i get error message: media player busy. i get this when i try to play a file stored on my media card.
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Aug 20, 2010
" You current sim card needs an unlock code " Error message. How do i fix this?
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Mar 8, 2010
I removed my media card, transferred some pics to my computer, then re-inserted my media card. Have done this dozens of times, but this time when I re-inserted the media card I got a message saying "Media card inserted contains errors please use a disk error-checking utility on a computer." I have no idea what this means.
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Nov 30, 2012
My Blackberry Bold keeps sending me a message saying my media card has failed because it has a fatal error. I have lost my photos and music. What do I do to repair?
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Jan 12, 2010
Lately I have been getting an error message when I select a movie to play on my storm 2 - it reads:
Uncaught exception: application net_rim_bb_medialibrary(341) is not responding ; process terminated
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Mar 23, 2012
I cant find the App world Icon on my new 9900 I've been onto Blackberry AppWorld and get a message saying that my blackberry is an unsupported device. Also when I try to sign in to the Blackberry website its too slow and doesnt load properly. My last phone was a 9700 and i had a little app for My App World - although my device says this is installed I cant find the app
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Sep 11, 2012
I keep getting a message that says I have an unsupported operating system! How do I fix this?
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Jan 22, 2010
When I start the Media Sync program on my XP machine I immediately get a pop up that says the program has encountered an error and needs to close. It is the most recent version. This problem seems to not to be affected by whether or not Media Sync is started alone or through the Desktop manager.
However, the program opens, and acts like it is running anyway. (Just ignore the pop up.) A week ago, it was seeing my iTunes library and I could use it to put music from a playlist onto my Tour. Now, however, it does not see the iTunes library/playlist. It says it my library contains no songs. Sometimes, multiple attempts to start it it, it will see them, but then I cannot click the boxes that allow me to choose the playlist to sync them to the BB.
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Mar 24, 2010
When I attempt to do OTA with any JAD file I get an error on my phone. The item you selected cannot be displayed. Do you wish to save this file on the media card?
if I click No, it says:
Unsupported media type: jad
if I click yes, it just downloads a very small file and won't let me open it -- its not the full .JAD file anyway, only about 3kb. But what could be wrong?
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Jul 2, 2011
So quite recently, whenever I try to download any kind of files from a website onto my memory card it tells me "Unsupported media type: application/octet-stream" I have no idea what this means & why all of a sudden it's saying that when it was working perfectly fine & letting me download files before ?? Btw I have a Blackberry Bold 9780, I was looking up some other answers & people were saying something about "browser configuration" but that's not under my browser options
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Jul 11, 2011
I have several MP4 encoded movie files that played perfectly with my DX but won't play with the default Video Player app on my DX2. It gives me the error: File cannot be displayed or played.MoboPlayer, a third party video player, will play the files fine. QuickPic's player will not. Nor will the bundled app RockPlayer Lite.I reformatted the SD card within the DX2 (it was the same 16 GB card that I took from my DX) before I transferred any video files to it.Anyone have any ideas about what I can try? I would rather use the default Video Player app.Also, the playback using MoboPlayer seems a bit choppy. I was expecting much smoother playback on the DX2 with it's dual core processor and improved graphics accelerator hardware.
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Oct 19, 2012
I got a new Curve 8520 today, after my last one (same model) gave me issues. Everything goes fine except for the media card which is unaccesible for fatal errors. I HAVE tried the following: Formatting the card, Repairing the card, formatting the card via PC (the pc reads it fine), connecting via desktop manager, restoring backups, removing and replacing card and battery. On my last phone the card gave me no errors at all.
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Apr 23, 2010
And then I click yes. it says "If lost clusters are found during the repair, do you want to save them?" so I click yes.. then it says "Repairing card please wait".. then it says "Media Card Repair Failed". What do I do? I took out the card and the battery.
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Apr 3, 2011
I have a Blackberry Curve 9330 (I think) that's about 3 weeks old. I downloaded two ringtones from Verizon and they played fine until yesterday. With no changes it now says "Invalid ringtone". When I attempt to play thru the music icon I get "An error has occurred attempting to play media." However, thru various maneuverings I can get the two songs to play but there's no way to restore them to ringtones. I've tried rebooting several times but nothing. I've searched just about every blog on this website and haven't found an answer. Interestingly, I can play UTube and just about any other media. Also, when I click "Options" in any app for info the only screen I get is to change wallpaper. Clicking "Options" from the home screen gives me the option to change ringtones, display, networks and connections, etc. but trying to change the ringtones results in the "Invalid ringtone" warning. I'm starting to hate this Blackberry!
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Apr 28, 2012
I find that some AC3 formatted files can be played while others give me an error about needing an AC3 filter. I find this generally on the higher bitrate videos. For example one is ac3 @ 192k and it plays just fine while another is 640k and says i need an ac3 filter. to play any obviously ffdshow is installed and working to play any ac3. I am confused, I have mainly avi and mkv files.
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Apr 15, 2011
suddenly my phone screen turns white and error message appear as :JVM ERROR 517.
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Aug 21, 2012
Yesterday I downloaded one of the free App from Blackberry Apps World. When I rebooted my device, I saw a WHITE SCREEN with an error message APPS ERROR 200 - Reset. I resetted the device several times but still get a WHITE screen with the error message.
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Mar 24, 2012
I have a white screen with an error message stating `app error 523` tried everything including soft reset and hard reset + download from the blackberry site and still have the same problem?
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Feb 16, 2010
My BB 8900 is just about a week old. I had transferred a couple of videos and a few pics from my laptop on to the blackberry - and everything seemed fine for about a week. I was able to access both the videos & the pictures.
Now, for some strange reason, I'm getting the following error for my media card (and this is every time I plug out my BB from the USB connection to the laptop).
Following is the error -->
" ..A media card has been inserted that contains errors. To correct the errors please use a disk erro checking utility on a computer .. "
Now I can't access the videos and the pics on my phone. They dont seem to exist. The folders are all empty. But strangely, when I hook up my phone via USB to my laptop, I can still see the video & pic files in the Blackberry folder.
Q1 - What seems to be the problem? Is my media card corrupted ? If so, is this possible? since my unit is only about a week old.
Q2 - What is the appropriate way to plug/ unplug the USB from the Blackberry? I usually just plug it out . has this caused any problems, by any chance ?
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Jun 5, 2010
So, I've searched, and I guess I'm not using the right terms, but my media card is having some problems. A couple weeks ago I added a good amount of music to my 4 GB card. Everything was working fine. Then one day, I had to reset my phone. Went into my Media link from my menu, "Scanning." Fine. It took forever, but when it was done, it wouldn't load my pictures after clicking the thumbnail. On top of that, the media player skips all my songs. I have to select each indvidual song or it will just repeat the song over and over with Repeat off. Looking at the playlist it just quickly highlights each one in the list and moves to the next. If I select each song it will play.If someone could point me in the right direction that would be awesome![EDIT]Also forgot to mention that I turned the phone off, took out the card, turned the phone on and used it for a while, turned it off again, and re-loaded the card. I'm thinking of just erasing the card and staring over.
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