Motorola Droid X2 :: Exchange Email-is It Working?
May 22, 2011
Plenty of folks have had issues with it and are likely wondering if it is working in the latest iteration. So, those of you that have it, tell us your impression of blur mail.
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May 24, 2012
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
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Jul 8, 2015
Since updating to Lollipop. my Exchange contacts are not syncing in my phone's stored contacts or with any apps outside of the stock email app. I have the "Sync contacts" box checked in the email app settings.
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Nov 9, 2012
A coworker has a DOD encryption device on his computer. Whenever he sends me any email from his computer, I get the feather with the red exclamation point and the message [Unable to decrypt this message]. If I click on the red exclamation point I get the following:Digital signature informationDigital signature error.RROR: Unable to get certificatedata.My previous Droid 1 would display the messages from my coworkers computer without an error. We use a Microsoft Exchange email server. What do I need to do to be able to view emails from this coworker?He forwarded me the same message from his iPhone 3S and I was able to view it. So it has something to do with the encryption. I saw someone had the same problem on the Droid Razr HD / Droid HD MAXX forum.
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Apr 21, 2012
I have a Droid razr maxx and an exchange server with it configured on.my phone However now Im having trouble sending any email with my razr maxx on the exchange account if I try and add any sort of attachment to the email it refuses to send just sits in my outbox?
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Jan 18, 2012
I have searched other forums but have not found a fix. While configuring my Exchange signature block on my Razr it all looks great but the recipient sees phone numbers and address as hyperlinks, instead of just email address as a link. The phone and address links obviously go no where once clicked.
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Dec 3, 2012
On my Razr M, from time to time the phone will stop getting mail. Push is on. Normally works fine, however in the last few days, I'll notice that there is no mail and the last update was hours ago. If I reboot the phone, it all works again. Three different exchange accounts on the phone and the problem happens will all three accounts at the same time. When this does happen, I still have internet connectivity. Wifi or 4g makes no difference.
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Nov 16, 2011
my email and calendar are working fine. My contacts, however, are not sync'ing. I've tried unchecking/rechecking the sync contacts option under accounts and get the same results.
We are using exchange online. I do have over 1000 contacts, could the number of contacts I have be the issue?
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Oct 26, 2011
Since upgrading, CorporateSync can no longer communicate with our MS Exchange email server at work. I am in I.T., and spent the moring with two co-workers troubleshooting this. We moved the phone into a test area with no policies, then turned on and off each policy, testing connectivity results for each one.The only policy preventing the phone from connecting to the server was, "Password Required". The phone can connect to the server only if a password is not required.
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Jul 30, 2011
I have my personal email synced with the Email option under accounts. My corporate email is also synced using corporate sync. I get notification for new mails for my corporate email but not my personal email. I used to get notification earlier but I am not sure if I turned OFF a setting. I have looked at a bunch of forums and people suggest turning on Data Roaming and Background Data. I have both turned On. I have looked at a bunch of settings and dont see anything wrong.
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Mar 13, 2012
Newb with hopefully an easily answered question.Had a Droid 2 originally... you could hit the search button from within the the standard email app and search within the folder you were viewing... it would return matches on to/from/subject... useful for when you needed to find a quick email for reference.Just got a Droid 4 and am trying the same thing... but to no avail. Search always returns 0 results. I could have sworn this worked on the 4 as well, but I might be dreaming.Anyone know if this is a bug, search index issue, etc.? Would really like to have this work, if at all possible.
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May 17, 2015
I just bought the new Droid turbo. I have figured out how to get all of the apps I want to notify me when I have something new however I cannot get email (I'm using Gmail as my email) to notify me when I have a new email what am i doing wrong it's checked off i even checked it under moto it's one of the ones checked off as well what am I doing wrong???....
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Apr 18, 2015
My phone started having this pop up on the screen. I have to push "ok" to get it to close. It even pops up at night when my "night clock" is on - blocking out the time on the screen.
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Dec 1, 2011
I have all the requisite settings correct set to push, data push turned on for accounts xxxx and yyyy, data enabled, background data enabled, data saver disabled.
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Sep 22, 2011
We have 5 Blackberry Bold 9700. We purchased these phones so that our engineers and sales guys can access their emails away from the office.Earlier this week our email server was taken offline for maintenance and all the Blackberrys asked us to validate our email accounts. It has asked us to do this before and we simply re-entered the details and away we went.Not this time though. Despite passwords, exchange address, usernames remaining the same we still consistently get the following error message.Invalid email address or password. Verify your email address and password. If the error persists, contact document-options.co.uk I can access my emails via the exchange via the internet using the same details that i am putting into the blackberry so i know that they do work. Just can't get the blackberry to receive my emails.I am not to tech minded but i do have an IT team inhouse that manage the exchange server.I have spoken to vodafone who also tried to setup the email account their end but got the same error message.
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Jan 4, 2013
I have a new RAZR M and the notification light doesn't seem to work. It doesn't light when new email is received or when I plug it in to charge.
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Feb 12, 2012
Since upgrading to ICS, my phone will not sync with the Exchange Server.I've reformated the SD card & done the SW repair proceedure on the phone.I've deleted the phone profile on the Exchange server - so Exchange can detect and reload the profile anew The mail client doesn't show any email, but rather endlessly reports that it is syncing.The phone contacts do not sync with the server.
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Feb 8, 2014
Push no longer working. Have deleted and re-added the account. Can get mail only manually.
HTC One AT&T. Stock email app.
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Dec 14, 2011
I've been using K9 to connect to my IMAP email account and everything was working fine for the past month. Woke up yesterday and noticed it was no longer downloading new email and would just time out trying to connect. Tried removing and reinstalling the account - no luck, can't connect with the usual settings. Also tried creating the account with the default Android email and MailDroid and they also won't work. My provider swears that everything is working on their end and that I'm using the right settings.
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Feb 26, 2012
I had setup and Active Exchange account for my Gmail (this way I could also sync my mail, calendar, and todo lists easily). Everything was working smoothly, until I installed the Mircrosoft Apps update yesterday. Now I can no longer get this to work. It says my Inbox is empty and never finds any mail. It did work yesterday after I deleted the mail account re setup the active exchange account. But then last night I turned my phone off and this morning when I had turned it on, the account email inbox was all blank/empty. The Calendar was still synced though.Now I am trying to re setup the account, and its not working at all.(Nokia E7 Belle phone)
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Jun 23, 2011
When I set up my Droid 2 Global to my companies Microsoft Exchange server, my phone automatically requires that I set up a pin. My administrator assures me that there is no such requirement set up on his end.
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Jul 12, 2011
I'm having trouble connecting to my company's Exchange server with my new Droid 3. I've upgraded from the original Droid, which had no problems connecting. I noticed one difference between the old email app on the Droid and new one on the Droid 3 is that the original app had a setting to "Allow all certificates". My company authorizes our own certificates, and I wonder if my problem might be related to that. I have exported my certificate from my desktop computer and installed it on the Droid 3, but that doesn't seem to have had any effect.When I attempt to set up my email account via Corporate Sync, I get an error: "Could not connect to server". The server is running, and everything else can connect to it fine.
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Feb 28, 2012
I'm using the email app for my work email. It's using the IMAP protocol. I'm not using the corporate sync functionality. After doing a manual sync by pressing the refresh icon, I would get emails pushed to my phone fine. However, after some time emails stop getting pushed to my phone. The period of time when push seems to be working varies around a few hours. When it stops working I have to do a manual sync again in order to get push to work for another few hours.
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Aug 2, 2011
When I had Froyo Microsoft Exchange syncing was spotty at best. Sometimes the emails would be instant sometime it would take 10-20 minutes for them to sync and it didn't seem to matter whether data push was enabled or not. On my old DX1 GB seemed to fix this issue but now on the DX2 with GB I haven't noticed any improvemnt. Does anyone else run exchange though DX2 and what is your experience, im running SBS 2003 and all other phones on our system ie. windows phones, blackberry and some other phones all seem to work great usually the e-mail shows up in the phone about 30 seconds before the outlook inbox.
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Feb 27, 2012
I'm able to search emails on my Droid 4 by clicking the magnifying glass but am not able to do the same with email tasks. I have hundreds of these things are they're difficult to manually look through.
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Jul 16, 2011
The checkbox for push synching keeps inexplicably getting unchecked on my single Exchange account. Furthermore, it seems like ActiveSync may or may not work regardless of the setting (sometimes it doesn't work when it's on, and sometimes it works when it's off).
This worked forever on my D1 and it's currently working on my Xoom.
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Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
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Dec 1, 2012
I have had problems with emails in my Microsoft Exchange account not displaying (completely blank body), not showing correct HTML content, and in some cases not showing the sender address. Now I don't know if it is inappropriate to say so on this forum, but I rooted the phone in order to uninstall the Moto email client, and install the stock ICS email client. Once I did that, none of my emails are blank, most HTML content shows correctly, and other quirky issues seem to have improved. But, the stock email client also does not have a search feature (big problem), you cannot swipe in the message list, and it's application icon does not show a badge for the number of unread emails. So it is a bit of a sacrifice to have to revert to the stock client just to be able to read my email. I have also tried TouchDown email and it displays all the Exchange emails fantastically, but it's look and feel is a bit crummy and it costs $20.
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Aug 29, 2012
My company recently upgraded to Outlook 2010, which apparently automatically saves email address to an address book in Outlook called Suggested Contacts. This group automatically populates with contacts that you communicate or have communicated with, but are not in your contact list. Because the phones are all set up to sync with Exchange, this contact list is automatically synced to the phones by default.
The problem I'm having is, I changed the default so Outlook would no longer automatically populate this and gotten rid of this address book in Outlook, but now I can't get the contacts off the phone. I have tried unchecking the box that says sync contacts, but nothing happens. The contacts remain in the phone. I am posative the contacts are linked to the Exchange account and not to Google or some other account.
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Jun 9, 2012
I have a corporate email account, and we employ Exchange Server 2003, and I've set up my Xoom to sync using the corporate settings which use Exchange ActiveSync (I believe). The documentation for ICS 4.0 states that the update brings "improved email": "To help you locate and organize IMAP and Exchange email, the Email app now supports nested mail subfolders, each with synchronization rules. You can also search across folders on the server, for faster results." (link to the full article is here: [URL]
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May 13, 2011
I have accumulated over 1400 contacts in Outlook over the last 10 years. So, when I purchased my Droid 2 last year, there was no problem importing them into the phone with the exchange server. But, when the number increased above 1500, I noticed that the phone only accommodates 1487. note that I don't import contacts from other sources like Google or a social networking site.
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