Motorola Droid Razr :: 4g Connectivity Still Really Spotty
Jun 21, 2012
I use my phone at the gym to stream Netflix while doing cardio. I am having connectivity issues when connected to 4g. Sometimes my 4g works flawlessly then the very next day I can have 4g bars but my connection will be really crappy. I was wondering if anyone else has experienced these spotty 4g problems.. I also have times were I have all my bars and the 4g is blue but I cant connect at all until I reset the device.
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Jun 5, 2012
I am having lots of problems in getting my Toshiba Satellite C655 laptop to connect to my Motorola Verizon Droid Razr using Verizon's Hot Spot.It appears to see the Verizon Hot Spot and statse connected but says limited connectivity and keeps disconnecting and refreshing and reconnecting stateing either " Limited Connectivity or No Internet" Also when it did the one time make a connection it would not go to any web pages even tho it stated connected with internet connectivity.
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Nov 29, 2012
I have a new installation of Windows 7 on a new computer and am having a difficult time connecting to my phone by either USB or by Bluetooth FTP Service. It appears that I can connect correctly to the Bluetooth Audio Services, but as I cannot get any music onto my phone I am having a hard time testing it.On Bluetooth installation I had two devices that were not installed correctly. Through trial and error I discovered that these two devices are related to the Generic Access Service and the Generic Attributes Service, both of which I have disabled on my Win7 Bluetooth phone properties.
I HAVE installed Motorola Device Manager with no success resolving. In fact, I cannot see where MDM is even accessible on my system: no system tray icon, no start menu link, etc.I'm new to the forum so I'm not sure if my image upload will work correctly, but in essence the phone Operation Panel in Win7 shows the FTP Service as active but clicking the Browse button does nothing. I do get a prompt on my phone initially asking for permision for my computer to access the phone, but then nothing.
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Aug 13, 2012
My Maxx does not reconnect to 3 or 4G after using WIFI. When I toggle off wifi the 4G bars are white and I get a no connectivity message when trying to get e-mail. Then I restart the phone and all is good.
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Feb 11, 2013
Several times/day now my droid razr HD loses all connectivity. No wifi, no 3g/4g/1x anything. All the indicators are grey and I can't connect to anything. Usually what I have to do is go into airplane mode and then back out and then things are back. I can't say for sure but I thought there was a time or two where I had to do a power cycle to get things back. Not positive about that. I've only had the phone for a few weeks, and I'm pretty sure it's always done this.
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Jan 6, 2013
After installing the Jelly Bean update on my Razr Maxx, I have been unable to connect to WiFi. I have factory reset, reset my router and wiped the cache.
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Dec 3, 2012
On my Razr M, from time to time the phone will stop getting mail. Push is on. Normally works fine, however in the last few days, I'll notice that there is no mail and the last update was hours ago. If I reboot the phone, it all works again. Three different exchange accounts on the phone and the problem happens will all three accounts at the same time. When this does happen, I still have internet connectivity. Wifi or 4g makes no difference.
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Feb 17, 2012
I've been able to get my X2 to connect to my 2010 VW via bluetooth to make & receive calls, but it won't connect to play music off the phone via the car speakers. The option is checked (to allow Bluetooth audio) in the car's menu.
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Apr 3, 2012
Data is better since 902 but I am still having data connectivity issues requiring Airplane mode or power cycle.
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Jul 19, 2015
Seems that the wifi and cellular networks get crossed or linked together. When one of them loses connection, they both go down and both icons show exclamation marks. Happens randomly. Sometimes when i disable the wifi, my 4g loses connection momentarily.
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May 7, 2012
I recently replaced my early WRT300n draft n band router for a Netgear WNDR 4500 dual band router. My Bionic connects well on the 2.4 GHz band but does not appear to be able to connect on the 5GHz band. Is the Bionic capable of dual band connectivity? My Xoom 4G tablet connects well at 5GHz and shows the 2.4 GHz band as also available. Specs show the Bionic capable of b/g/n connectivity but does not specify bands.
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Sep 14, 2011
One of the big benefits of these phones is the ability to stay on top of email. I have a yahoo account and I have it loaded into my messaging app. Over the year that I've had this phone my yahoo occasionally has become deathly silent. Of coarse the android is not updating or even connecting to my account. This happened on average every couple of months. I've done a few things to try to get it back including deleting and reloading the account, updating the android os, messing with email settings. It usually eventually comes back on its own...within a couple of days. Its now getting to the point where I lose connectivity every week or two and its gone for that much time. This is really annoying and I don't keep on top of my emails nearly as effectively. I need to fix this. I'm not seeing alot of posts with the same issue though.
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Oct 19, 2012
If both Verizon phone and data service are discontinued, will a Droid Razr still function (especially, will internet access via Wi-Fi still function)?
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Nov 10, 2011
i have not been able to get a data connection all day. i lost my data connection near my house this morning right on the border of 4g/3g area. i drove to work about 25 miles away where there is 3g only and still have not been able to establish a data connection. i have rebooted the phone, pulled the battery, rebooted in safe mode, switched to cdma only, switched on an off airplane mode countless times and still have no data connection. i do have a 3g icon with almost 4 bars in the status bar, but no connection. browser not connecting, no facebook, no Internet...nothing.
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Apr 8, 2012
I purchased the Moto Elite Sliver because my Plantronics Pro HD would drop its bluetooth every single time a call was answered or placed. I did a little research and found it may be related to a conflict with the 2.0 headset and 4.0 phone. Moto Sliver is BT 3.0 and was working great until this week. Now every single time a call is disconnected, the headset disconnects and reconnects. Reboots galore, problem still exists. Uninstall/reinstall Motospeak, problem still exists. Sometimes the bluetooth will not connect at all (reboot required). The Droid RAZR Maxx and the Elite Sliver are supposed to be state of the art MOTOROLA, I make a living with my phone and headset.
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Oct 25, 2012
I have WiFi enabled. Often when I am near a wireless access point, my RAZR M still uses 4G. It's as if the WiFi is going to sleep when I power the screen off, but it doesn't wake up again. Turning WiFi off and on makes it reconnect.It seems to happen mostly when I'm at home, where I also use the Motorola flip stand with "ESP" smart charger, and a NetGear dual-band wireless router/access point.
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Nov 17, 2011
Brand new Car Dock and Razr. Installed and all good working no problems for first 2 days,then when I dock the RAZR it does not change to the car navigation screen or start to charge.Power light on the power cable. RAZR charges and transfers data via other cables.
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Dec 16, 2011
The Verizon Sales assistant assured me that I'd be able to Sync my Outlook with my Droid Razr as easily as I synced it with my old Blackberry Tour. Now, after several days' worth of set-up, google searches, forum searches and FAQ's, I'm come to the conclusion that Motorola did NOT build this function into the Droid Razr, and I have to pay a hefty fee for a decent 3rd-party app to do what my Blackberry did for free. Have I missed something?
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Oct 18, 2012
I frequently hit adjacent keys while texting on my old Droid X. A larger screen and of course 4G and a faster processor were appealing as well. As the Razr HD models sport screens almost as large as the S3 I ran to see them on their first day out of the gates. What a disappointment! Holding my old Droid X up against them I saw that the usable screen sizes were identical. Namely 4.3" unless playing videos in which case the video filled up the Razr HD's 4.7" screen. I couldn't find anything else that would fill up the screen. Perhaps, photos might. But internet browsing, texting and whatever else I tried occupied a 4.3" inset within the 4.7" screen. So why have a 4.7" screen at all? The Galaxy S3 on the other hand fills up the entire 4.8" screen with not only video but everything else, including texting, messaging, web browsing, and everything else I tried. So what gives? Why did you even create a 4.7" screen if you aren't going to utilize it to its full potential?
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Jul 2, 2012
I thought ICS was suppose to extend battery life? My MAXX wont last very long lately since the ICS, And its suppose to have a very long battery life, what happened?
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Dec 4, 2012
On Oct 20, we switched from AT&T to Verizon Wireless after being with AT&T for over 10 years. We had iPhones and had to get new phones when we switched. The Verizon salesperson convinced me and my adult daughter to get the RAZR HD that had just come out and he said it was better than the iPhone. My husband stayed with an iPhone because he is a commercial pilot and needed to use aviation apps that were not available on a DROID phone. Initially we were very impressed with the RAZR HD until my daughter had a problem with hers after just 20 days of use. She is an EMT and was on duty sitting in her ambulance. She has to have a phone on her while working. She used her phone several times and had it in her front pocket. She took the phone out of her pocket to call us and the screen was black and not functioning—a few minutes before it was working fine. She noticed some spider cracks in the LCD at the edge of the screen. She took the phone back to the store where it was purchased and the Verizon salesperson accused her of abusing/dropping it and said she would have to file an insurance claim which would cost $99. I was shocked. Our iPhones had heavy mobile use and were even dropped several times, including on cement, but never failed. I told our daughter we had no intention of filing an insurance claim for a defective product that should be covered under warranty. For all we know, it had damage before we even bought it from Verizon. But when she contacted Motorola, they said a screen failure due to a cracked screen was not covered but she could send it in to be evaluated. When we read the warranty, it does not say this. It says it doesn't cover damage caused by accidents, abuse, misuse, including improper usage or operation, abuse or neglect, or impact damage, such as dropping the phone. The phone had not been dropped, abused, or misused. There is not a scratch or any physical damage on the phone and the glass. The phone failed under normal use. The LCD screen under the glass fractured. Normal use should not cause this unless there was a manufacturer's defect in the phone. I.contacted my dad who works with digital and analog wireless technologies/hardware, and he told us to file a warranty claim. He said the phone has an accelerometer in it that detects G-force and impact and Motorola should provide us the data that shows the phone was impacted outside the tolerance thresholds for normal use. Well clearly Motorola and Verizon are just scamming customers and ripping them off. How convenient for Motorola to automatically tell a client all screen failures are due to customer damage. We should have stuck with iPhones and the AppleCare. Apple stands behind the quality of their products and would have never questioned replacing a phone for a defective LCD, i.e., no broken glass, just screen failure. You get a replacement on the spot. Oh but not Motorola—mail it in and then you are without a phone for how long??? We are going on 24 days now. Motorola got the phone and sent a picture of the phone screen (included) and said it was physically damaged—said it would cost $99 to fix—interesting how that is the same amount as the Verizon insurance deductible. Really--they are insulting my intelligence... I called them up and told them to provide me the accelerometer data—I wanted proof the phone was damaged by us and not defective. They still have the phone and have not responded to my request for over a week now. I told customer service that Motorola should be ready for a fight—we will file a report with the FTC and the BBB if they don't repair or replace the phone at no cost. I am very angry about this poor customer service. If we dropped the phone and cracked it up, well that is what insurance is for and that is why we bought the insurance. I would not expect Motorola to fix a phone for free if we broke it, but this is not the case and it is just outrageous. I am worried the same thing will soon happen to my RAZR HD which has overheated while it was charging. The phone is so thin that any expansion in the case is going to put pressure on the LCD. I am wondering how we are going to make it through a 2-year contract with Verizon when the Motorola phone can't even handle normal mobile use. I used my AT&T iPhone 3Gs for over 3 years before switching to Verizon and the RAZR HD and the iPhone still works well as a Smart device for email, photos and music. Clearly Apple has a superior product and also knows how to take care of customers. We called Motorola customer service again today since we aren't seeing any information online regarding the current status of our phone, and they couldn't even tell us what the status is. They have had the phone for over 2 weeks. If Motorola doesn't do what is right, they will lose us as customers. This is so frustrating.
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Jul 10, 2012
I was facing problems similar to this ( Gallery crash after OTA ICS update )url..I followed the thread and did a factory reset.I now find that the problem is solved but the UI after factory reset is different from the original UI that came with ICS update. I kinda like previous UI. I am guessing it is Motoblur. Is there any way to get that back.
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Jan 11, 2012
My Razr constantly detects a HDMI cable connection, even though there is no HDMI cable near it (not even a USB cable is connected). A popup keeps showing up asking me to "Select Dock Type". This has been really annoying, as I need to dismiss it every time it shows up. I can't find a way to disable the detection of the HDMI cable.
This problem started after 2 weeks into owning the phone, back in mid December. I called Verizon technical support. They thought it was a hardware defect, and sent me a replacement phone. However, when I received the phone, I found that it was a refurbished phone with a big scratch on the side. I returned it and kept my original one.
Other than this problem, everything runs great, and I love my Razr. My question is: has anyone seen this problem? I have learned to deal with it by dismissing the popup every time I unlock the screen. Can a future software update include a setting where I can disable the HDMI detection?
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Feb 27, 2010
I am in the process of experiencing my first smart phone ever! Three days ago I made the decision to get the Droid Eris. I was in love with this phone the first 24 hours and then I started to think of my other options. The Moto Droid is out for me just because I really hate the size of the device... Just not for me. I know am deciding on either the BB Tour or keeping my Droid Eris. I have some following questions that hopefully you can all chip in.
I am mainly going to use my phone for texting/emailing with the whole uploading pictures to facebook and making the occasional tweet. I just graduated college so also looking for a very reliable phone for my "finding a J O B" process. So far the Droid Eris seems to be a very capable phone but there is some hiccups in the facebook/twitter apps and when I am typing on the keyboard there seems to be some spotty lag.
So my questions for you are.
Does the Tour experience spotty lag while texting/emailing?How are the facebook and twitter apps for the blackberry, from my very native knowledge of BB I have heard great things about them.
Is BBM what it is cracked up to be... all my friends just swear by it.Everything I run is google from gmail to calender. Is the BB able to sync like the eris did to all my contacts?Is the BB able to do google talk and is it instantly or is there some delay in receiving emails and msgs through gmail.
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Nov 12, 2011
My wife just got the Droid Razr after her X went bad. I was trying to set up her email accounts and the force close kept popping up. I tried a factory reset but that didn't help.
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Sep 21, 2012
What happened to 'Motorola Text' storage
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Jul 24, 2012
My droid razr keeps getting on 3G on both setting CDMA/LTE & GLOBAL... Let me clear, I am in the best 4G LTE area, since I was getting average 22MBPS speed. But suddenly my phone is not connecting to 4G LTE, just 3G
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Jul 3, 2012
I love my DROID RAZR MAXX and since having ICS on my XOOM, I have been patiently waiting for ICS on my DROID RAZR MAXX. So I am extremely excited to now have it on my DROID RAZR MAXX. I have noticed that the battery time is a little worse since ICS. I can still get through the day without any issues but, during work I prefer to just shut the 4G off. I am noticing that there is no longer an option. I originally had the 4G toggle downloaded from the market. Now when using the toggle it takes you to "Mobil Network Settings" where you can select "Network Mode". However, the only choices are now GLOBAL, LTE/CDMA or GSM/UMTS (not even sure what this last one is but when selected there is no service). I have read in a couple of places that it can be shut off by entering a certain combination of numbers and symbols into the dialer but that seems very cumbersome and not really worth the trouble. It's not a huge deal and I prefer having ICS over being able to shut off my 4G. Was just wondering if being able to select 3G is gone forever.
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Jul 28, 2012
Since installing ICS 4.0.4 I seem to no longer have the option to switch my data to CDMA only which is a problem because when I'm at work I get just enough of a 4G signal to keep my RAZR bouncing back and fourth between 3G and 4G and killing my battery in the process.
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Dec 14, 2011
If this is a repeat, I apologize, but I searched the forums and couldn't find this problem specifically for the Razr. For the first time today, I connected my phone via USB to my Win 7 64 bit laptop, and kept getting the error message that the USB device was not recognized. When I clicked for more detail, I was helpfully told to replace my unrecognized device (sometimes you just GOTTA love Microsoft).The cable I'm using isn't the one that came in the box (which is very short), but I did buy it directly from Verizon. I plan to try the one that came in the box this weekend, but, in the meantime, does anyone have any ideas about what might be wrong?
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Feb 6, 2013
I just bought a Droid Razr Maxx to replace my Droid Bionic yesterday. I purchased it on Craigslist, and just now realized the GPS isn't working. If I use any of the GPS apps it finds 0 satellites in view no matter how long it stays out. I'm really hoping I didn't get screwed on this craigslist deal, but my stomach is sinking right now. So far I have.
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