BB Tour :: Bbm Is Not Working
Oct 16, 2011my bbm keeps coming up with a red clock then it goes to 3 lines and it stays like that I have uninstalled it and reinstalled it and it still doesn't work, plus it was working fine on Friday.
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BB Tour 9630 :: LED Is Not Working At All?
Apr 8, 2010There has been many threads I read about the options menu and turning on the led and bedmode turning off. I tried all those things and my led still isn't working. Is there anything else I still havnt. Done yet. Is it possible for the led to really be broken?
View 6 Replies View RelatedBB Tour :: Email Not Working?
Nov 21, 2011I have recently topped up my phone to get the email and internet booster but it still won't work and I don't know what to do, I've rebooted it so many times and deleted bbm and reinstalled it again but I'm still getting the same problem.
View 1 Replies View RelatedBB Tour :: BBM Not Working After Upgrade To OS 5
Mar 24, 2011I upgraded my Tour's OS to version 5 because after the last time I upgraded App World, the icon disappeared. After I upgraded to OS5, the App World Icon reappeared, but BlackBerry Messenger stopped working - even after reinstalling the application, battery pulls, reboots, etc. All I get is an error message about Java when I try to start.
View 7 Replies View RelatedBB Tour :: Internet And Bbm Not Working?
Feb 1, 2010my internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
View 9 Replies View RelatedBB Tour 9630 :: Camera Not Working
Feb 17, 2010I have a Tour and recently the camera stopped working. The camera application will work, it will autofocus, and when I take the picture it shows up perfect on the screen but the after 2 seconds the picture will completely distort and just be a screen with a bunch of colors going across. Cannot even see the picture. Looks almost like a TV that has no reception. I tried sending the pic and it is still just the static looking screen. I have changed the settings for the picture quality and didnt change anything. I pulled the battery and did a hard restart and no change. Any ideas? I would take it in to Verizon but I bought it 3rd party and it has no warranty.
View 5 Replies View RelatedBB Tour 9630 :: BB Just Stopped Working?
Feb 16, 2010My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
View 10 Replies View RelatedBB Tour 9630 :: P And N No Longer Working
Mar 10, 2010Used to be able to use P or N to go to the prior or next email, but now it's not working. Any suggestions on how to get that back?
View 6 Replies View RelatedBB Tour :: Number Pad For Dialing Not Working?
Sep 27, 2011I just received a replacement Tour 9630. When I activated phone and set up BES it somehow deactivated my number keys for dialing a phone number. Now unless I place a call from my Contacts list I can't dial a number.
View 1 Replies View RelatedBB (RIM) :: Tour 9630 - Bluetooth Not Working
Feb 18, 2010I have a tour running OS 5.0.484. I can get my Plantronics 520 headset to pair Fine with the Blackberry but when I try to make a call or get any sound to or from the headset it doesn't work. I've tried the headset on other phones and it works fine. I tried repairing, Pulling the battery, removing all the other profiles and then repairing the device. I've even tried upgrading the OS to .484 from .419 and nothing seems to work. I know the bluetooth has worked in the past just not sure how long it's been since it has stopped working.
View 9 Replies View RelatedBB Tour :: Not Working In Low Light Conditions
Apr 13, 2011Some time ago my Tour started to act up. This is my Second Tour under this conract. The top row keys stopped working and then the unit would only work only when it felt like. In the password field random characters would be generated and then the field would fill up - so I remove the password. Then it would start using the voice dialing feature at random. So I changed the left button to Clock and the dialing stopped. I also upgraded to OS5.0.0.4.19. It works a little better now, but the low light condition problem means that the phone works occasionally indoors but not outside at night. For instance, it works in my Office (flourescent), bathroom (incandescent) but not in my living room (window). It is out of warrranty and i am stuck wiht 1.5 years to go in my contract. Battery has been pulled a thousand times.
View 1 Replies View RelatedBB Tour 9630 :: All Sounds To Stopped Working?
Apr 28, 2010i just noticed that my phone isn't ringing anymore. only vibrating. after checking it i realized that all of my sounds have stopped working including ringer,alerts,notifications,speakerphone, video sounds, etc.i'm using a 9630 tour running v.5.0.0.591 on vzw. i've searched the forums but haven't had any luck finding the issue unless it is a 5.0 os issue. i updated to 5.0 when vzw pushed it a few weeks ago and the sounds were still working afterward. the last time i can remember hearing sounds was on sunday when i was watching a Internet vid.
View 6 Replies View RelatedBB Tour 9630 :: Audio Jack Is Not Working?
Jan 18, 2010Audio jack on my Tour. I have used the headphones that come with the device, a generic set of ear buds and a car adapter. Never had any problem with any of them until this morning. Plugged in the BB headset while at the gym and they never engaged. Music was playing over internal speaker but could not get it to come through headphones.I switched to the generic set but same thing happened. On the way home, same thing happened with the car adapter. I have tried wiggling the jacks when putting them in, battery pull and making sure everything except defaults are closed with no luck.
View 6 Replies View RelatedBB Tour 9630 :: Iheartradio Not Working With New Update
Apr 1, 2010Installed the new Verizon update a few days ago and iheartradio isnt working.If I choose a channel it says buffering but then doesnt play anything.I have reinstalled and still the same issue.
View 5 Replies View RelatedBB Tour 9630 :: Keyboard Locker Not Working On 5.0
Mar 30, 2010I feel lame starting yet another specific 5.0 thread but I have been on here since early this morning and a little last night and didnt see this.
There's a few threads talking about the lock screen being different or non-existent on 5.0
I have Keyboard Locker installed and set to lock after 30 secs.. I waited over a minute and it didnt lock. the screen black but it's not locked.
Keyboard locker is a huge app for me to prevent pocket dialing since I dont use a holster and keep it in my pocket.
BB Tour 9630 :: New Skype App Not Working / Tried Reboot
Mar 25, 2010I just installed the Skype App on my VZW Blackberry Tour 9630. When I try to run it I get: Error Starting Skype_mobile: Module 'Skype_mobile-10' has verification errors.I have rebooted the device and tried reinstalling the app.
View 7 Replies View RelatedBB Tour 9630 :: Shortcut Key For Next Message Not Working
May 13, 2010I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
View 3 Replies View RelatedBB Tour :: Camera Flash Not Working After OS Updated
Oct 25, 2012I updated my OS a while ago and ever since the camera flash has stopped working. I've re-installed the OS again and it still hasn't started working again. It just seems dead. I've checked the settings in the camera options and set the camera flash to always on but to no avail.
View 4 Replies View RelatedBB Tour :: TrackBall And Buttons Not Working On 9630?
Jul 15, 2012I Just got my BlackBerry 9630 Tour 3 days ago and I have used it only numerous times, usually plugged into The wall in The house. Later in The day yesterday The keys and trackball click stopped working, Just weird. The trackball will move The cursor on The screen but Nothing will click or select.I've tried everything from taking out The battery, The SIM card, The SD card, drying it. Nothing seems to work, I even deleted all data on The phone with desktop manager and it still doesn't work.
View 6 Replies View RelatedBB Tour :: Unlocked 9630 - Caller ID Not Working
Jun 17, 2010I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
BB Tour :: Locked Out Of Phone And Keyboard Not Working
Mar 14, 2011I may have hit a wrong button or series of buttons. Now I can't enter my password to unlock my Tour phone. Some of the keys such as the "S" and "H" keys, including the "del" key are not working. My numlock is not on and this is my only phone. Is it possible I accidentally changed a setting? I only have 5 password attempts left.
View 2 Replies View RelatedBB Tour 9630 :: Auto Text Feature Not Working
Jan 14, 2010Why doesn't any of my autotext words work? I can't even type it to get my pin for my bbm?
View 6 Replies View RelatedBB Tour 9630 :: Browser Hyperlinks Intermittently Not Working
Apr 22, 2010I have a BB Tour 9630 (Verizon) and have an issue with the hyperlinks within the browser sometimes not working. My cursor recognizes that it is over a link and switches to the "hand" indicator however, When I click the trackball to select nothing happens. If I scroll up or down on the page I can sometimes then go back to the link and it will work and they sometimes even work the first time. There doesn't seem to be any pattern to the problem at all. I am sure that it isn't my trackball or sensitivity settings as it functions perfectly in all other areas outside of the browser. I have tried using the Firefox browser instead of BB, I have wiped the phone, rebooted several times and Verizon even replaced the phone for me for this issue. Nothing has helped. I have had two other Tours prior to these last two that did not exibit this problem. Since I am seeing this on another handset I suspect it could be a software issue or possibly related to an app. I currently have 11 apps loaded (NBC, Hockey News, Buzz Me, BerryTourch, Google Maps, Weather Bug, Fidelity Online, The Weather Channel, PHH (Fleet Vehicle), ScoreMobile, and XM / Sirius Radio) and I am running OS v5.0.0.591. Anyone know of any issues with the software or app related causes for this? Anybody else even seen this?
View 6 Replies View RelatedBB Tour 9630 :: Email Suddenly Stopped Working
Apr 14, 2010My email all of a sudden won't work. I have important documents that need to be emailed asap and I can't get to a cpu in time. I'm on a amtrak and won't be home until at least 10 am and it will be too late. My bbm works, my internet works even text but this damn email is acting up.If anyone knows how to fix this pls share the word, I'm in a jam.I have a sprint tour btw, I just spent 2 hrs typing this doc and can't even email it.
View 5 Replies View RelatedBB Tour 9630 :: Headset Jack Receptacle Not Working
Jun 1, 2010The receptacle the receives the 3.5mm plug in the side of my Tour has suddenly stopped working. Worked Friday, not yesterday. I have tried the ubiquitous battery pull (several times) but no dice.
Tried it with two different headsets, and those headsets on a different devices, so I am sure it is the receptacle.
BB Tour 9630 :: Call Display And Internet Not Working
Apr 18, 2010I picked up a tour from telus from a friend of mine. I unlocked it and am currently using it with rogers. Ever since I have been using it my call display and internet is not working. what should I do?
View 11 Replies View RelatedBB Tour 9630 :: Need Working Link To Download Version 5.0.0.643
May 19, 2010Could someone please post a working link to download 5.0.0.643? I would like to download it but can't find a site that still works.
Also, what is the proper way to install a new OS? Can i just install it on top of what I am currently running and let it take over, or do I have to uninstall the current or anything? If someone could answer these questions that would be fantastic. Also, when installing the new OS, will i lose my old info, like apps, SMS messages, etc.?
BB Tour 9630 :: Roxio Media Manager Not Working
Apr 8, 2010Most recently, my Roxio Media Manager isn't working. Everytime I click to go into it, I'm getting a Runtime Error.
View 5 Replies View RelatedBB Tour 9630 :: Sounds / Sleep Mode Not Working?
Feb 20, 2010Since updating to 5.0.0.484 on my Sprint 9630, my individual ringtones for SMS aren't working anymore. Also the top right button to put my phone in "sleep" mode, to concerve battery doesn't work either. Any help? Or ideas to solve this.
View 5 Replies View RelatedBB Tour 9630 :: Standby Button Not Working After 5.0 Upgrade
Feb 18, 2010Here's the results of my 5.0 OS upgrade using the recently released Sprint package:
1. Phone boot time, from battery out to usable (home screen icons displayed, etc): 3 minutes, 15 seconds! YES!!!
2. Threaded SMS messaging is nice!
3. Phone doesn't feel any "faster".
4. Being able to set the phone to automatically adjust for time zones is nice--I don't recall that being an option before and has always bugged me.
5. QuickPull Free didn't work at first. Had to be uninstalled and reinstalled.
6. Standby button no longer putting phone into standby.Still works for mute/unmute though.
Of all of these, item #6 is the only one that bugs me a bit.I think the standby operation still works in general, as when I put it into the holster, the screen did turn off, but I don't use the holster and usually "lock" the phone by holding down the mute button to go into standby.
So, does anyone know if the Lock button does pretty much the same thing as Standby, or is there really a big savings in battery life by going into standby mode? As long as battery life isn't too adversely affected, I'm pretty sure that I'll stick with this release. Hopefully the next OS upgrade will restore the button... unless someone here knows how to fix the issue now!
BB Tour 9630 :: Email Password Stopped Working On BB Only?
May 12, 2010Blackberry Tour keeps giving me error that password for my email is wrong I'm having the problem now with my hotmail email on my BB since yesterday. I've tried to remove my battery, I've entered it like 30 +times, I even deleted the email from my phone. Now I can't add it back, it keeps saying that it's an invalid password and it can't validate, and to contact hotmail.com. I even changed my password on hotmail.com, I just logged into my hotmail on the actual computer with the correct same password, the same one that my BB won't take. When I put in my password on the email setup page it says, "Processing, please wait..." Then I get this error, "Invalid email address or password. Verify your email address and password. If the error persist, contact hotmail.com. " I have other email accounts on my phone that are working just fine.
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