BB Tour :: BBM Not Working After Upgrade To OS 5
Mar 24, 2011
I upgraded my Tour's OS to version 5 because after the last time I upgraded App World, the icon disappeared. After I upgraded to OS5, the App World Icon reappeared, but BlackBerry Messenger stopped working - even after reinstalling the application, battery pulls, reboots, etc. All I get is an error message about Java when I try to start.
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Feb 18, 2010
Here's the results of my 5.0 OS upgrade using the recently released Sprint package:
1. Phone boot time, from battery out to usable (home screen icons displayed, etc): 3 minutes, 15 seconds! YES!!!
2. Threaded SMS messaging is nice!
3. Phone doesn't feel any "faster".
4. Being able to set the phone to automatically adjust for time zones is nice--I don't recall that being an option before and has always bugged me.
5. QuickPull Free didn't work at first. Had to be uninstalled and reinstalled.
6. Standby button no longer putting phone into standby.Still works for mute/unmute though.
Of all of these, item #6 is the only one that bugs me a bit.I think the standby operation still works in general, as when I put it into the holster, the screen did turn off, but I don't use the holster and usually "lock" the phone by holding down the mute button to go into standby.
So, does anyone know if the Lock button does pretty much the same thing as Standby, or is there really a big savings in battery life by going into standby mode? As long as battery life isn't too adversely affected, I'm pretty sure that I'll stick with this release. Hopefully the next OS upgrade will restore the button... unless someone here knows how to fix the issue now!
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Jul 14, 2010
I have a Curve 8530 and might be upgraping to the Tour. My question is, I have backed up my Curve on my pc using the BB Desktop Magager. Will I be able to restore all my phone contacts, bbm contacts, pics, music, etc from the Curve to the Tour using that back up? Or are they not compatable?
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Jun 1, 2010
Is the tour ever going to get any more OS upgrades? I know it will not get OS 6 but maybe an OS 5 that everything works on instead of one thing working great on one but something else doesn't work at all then they send out a new one and the thing that was working good doesn't work so good anymore. Just would be nice to have an OS that everything works as intended on.
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Mar 28, 2010
OK, I've been reading here for a while but I'm still not really "geeked up" with all the things BlackBerry. I've been reading about the new OS coming tomorrow, and many are suggesting using App Loader to upgrade. App Loader is what? How is it different from DM, and why do I need one/it?
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Apr 28, 2010
I've been burning through Tours for the last six months. The first one I had worked fine until it just decided to stop taking all PIN messages of all kinds. I wasn't able to receive BBMs, PINs, and even certain types of E-mails. VZW customer service and RIM customer service weren't able to help me and I was lost. So VZW sent me a refurbished Tour. I wasn't happy with it since I had paid for a brand new one, but a refurbished BlackBerry is better than a broken one any day.
So, anyway, I have been using this refurb for a while until, just the other day, the earpiece didn't want to work. The microphone worked, but I just couldn't hear the other party. If I put it on speakerphone I was able to hear, but no earpiece. BlueTooth worked too, but not the earpiece. I tried everything and finally worked it into being a hardware thing. So I took it to a corporate store where they did an in-store replacement with another refurb.
Now I'm on my third Tour and hopefully this one isn't such a problem. I'm about to upgrade it to the Incredible. I was able to play with that sucker while they tried to figure out the situation with how they would unlock my new phone, and I have to say that I like it. Maybe, in a month when my upgrade is available, I will ditch the Tour and pull an Incredible Storm2. Sounds catchy, no?
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Apr 29, 2010
Just switched from the 8330 to the 9630 TOUR! I want to know if there is a way to upgrade the software without using the desktop manager? any help would be great!
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Feb 21, 2010
I upgraded my Tour 9630 (unlocked) to OS 5.0. I now have no MMS option. I've tried a battery pull, registering the hosting table again, etc. I am on AT&T network. Everything else seems to be working fine.
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Mar 30, 2010
as like the thread title, why do we must wiping OS first before we upgrade / downgrade tour OS? i never did that, even once. i just did it with loader.exe file and i think i always got success on it. does anyone can explain to me with technically explanation?
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Oct 11, 2010
I am having an issue with my contacts and I believe it started when I upgraded to the official 5.0.0.624 on my Sprint Tour. When I sync the phone with outlook, the only contacts that transfer over are the last few that I added (prob about 10 that I have added since the upgrade). When I try to set up contact shortcuts in Quicklaunch or set up ringers with BeBuzz, only the same 10 or so contacts are recognized. I backed the phone up and was able to pull the contact files out with a program called MagicBerry, so I know they are there but not sure how to fix the issue.
I have tried uninstalling and reinstalling programs and of course, multiple battery pulls.
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Mar 30, 2010
So, I cannot STAND the new SMS format with the 5.0 upgrade...its like BBM, but I want the old SMS back! Furthermore, my "beyond160" app doesn't work with it! Is there anyway to go back to the old SMS format, and if not, any tips on how to get beyond160 to work with this?
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Mar 9, 2010
vlingo stopped working with 5.0 upgrade gets stuck looking for network.
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Apr 2, 2010
Did they do away with it, or is it just me? Can anyone tell me where to find it or how to get it back? It is no longer in my Applications folder where it used to be, and can't find it anywhere else. I used this feature alot!
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May 18, 2010
I upgraded my phone last night to the 5.0 Os and it was running a bit slow. However, this morning I pulled the battery as an attempt to clear it and see if it would run smoother but that plan backfired on me. The phone boots up but it gets stuck on the Verizon Wireless logo screen.Not sure what to do at this point? I think when I upgraded the desktop manager backed everything up. Will verizon correct this for me?
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Apr 12, 2010
I recently updated my Verizon BB Tour 9630 to OS v 5.0.0.591. Ever since the upgrade I cannot put my phone into Standby Mode. The mute buttom works when on a call, just not to put the pgone into Standby Mode anymore.
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Apr 6, 2010
I just upgraded to 5.0.1 and aside from everything being rearranged and additions of apps I didn't need, my memopad which had a whole lot of important information seems to have disappeared entirely.
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Jul 31, 2011
I upgraded to Facebook 2.0.0.37 on my 9630. When I delete messages that include Facebook notifications, my phone locks up and I receive the following:
Uncaught exception: Application net_rim_bb_facebook_lib (131) is not responding; process terminated.
I have to remove my battery to restart my phone. I've searched online for this specific exception and I am unable to find a solution to my issue.
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Jul 1, 2010
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
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Mar 29, 2010
Official release to "push-to-talk" magically appeared in my Application Center of my Verizon Tour. Should I assume upgrade to OS 5.0. whatever, soon?
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Apr 17, 2010
I recently upgraded my wife's OS on her VZW Tour to the latest official release. Since then she has been having problems with her work email.
She is on BIS but has her blackberry account set up with her company's Exchange server. Until the upgrade everything was fine. Now, however, most if not all of her work emails are arriving blank. All her other email accounts come through fine. If she forwards the work emails to another account they read fine. If she even forwards the work email back to her blackberry from the same email account the text of the email will appear as well. These are all internal emails within the company. Not HTML based. Text and possibly an attachment (attachments show up fine). I have checked her settings and nothing has changed. I am curious as to whether or not her employers email server may not be compatible with the new OS.
I am a little perplexed and cannot figure out what the deal is.
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Sep 5, 2011
I am currently running OS v5.0.0.975 (Bundle 1600, Platform 4.2.0.424) on the Tour 9630. When trying to utilize the Ford SYNC in my new vehicle, the Tour will not download the address book to enable voice call via the phonebook. On talking to the SYNC tech support they indicated I needed the firmware upgraded to version 4.7.130 as a minimum. How can i get the firmware updated? I checked with Verizon support and they only know how to do the standard software upgrades, not firmware.
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Sep 25, 2011
I'm having an issue with my Tour 9630.Upgraded to 5.0 and no Memo or Task apps. Tried everything. Seems odd that BlackBerry wouldn't auto load these apps and allow the user to delete themselves. I'm getting tired of the deleting, reloading, searching, etc.
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Feb 21, 2010
I purchased the Sprint Blackberry Tour 9630 (without camera) the other day. When I went to plug it into my computer yesterday to back up my info, etc. it prompted me to upgrade to 5.0.0.484 from 4.7 (I believe.)Question - after I upgraded, the lock device feature went away. I usually use the left convenience key to lock it. However, the icon is no longer there and I no longer have the option available in the keyboard/screen section. PLEASE HELP! I need to be able to lock my device.
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Apr 6, 2010
I am having trouble clicking on things using the bb browser such as links after the upgrade and pages are loading in their full format sometimes instead of loading the mobile site, what's going on?
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Oct 16, 2011
my bbm keeps coming up with a red clock then it goes to 3 lines and it stays like that I have uninstalled it and reinstalled it and it still doesn't work, plus it was working fine on Friday.
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Jul 1, 2010
hello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.
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Apr 8, 2010
There has been many threads I read about the options menu and turning on the led and bedmode turning off. I tried all those things and my led still isn't working. Is there anything else I still havnt. Done yet. Is it possible for the led to really be broken?
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Nov 21, 2011
I have recently topped up my phone to get the email and internet booster but it still won't work and I don't know what to do, I've rebooted it so many times and deleted bbm and reinstalled it again but I'm still getting the same problem.
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Feb 1, 2010
my internet,bbm are not working and im not receiving emails, all im able to do is text. i tried taking out the battery and then restarting it but it did not work.
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Feb 17, 2010
I have a Tour and recently the camera stopped working. The camera application will work, it will autofocus, and when I take the picture it shows up perfect on the screen but the after 2 seconds the picture will completely distort and just be a screen with a bunch of colors going across. Cannot even see the picture. Looks almost like a TV that has no reception. I tried sending the pic and it is still just the static looking screen. I have changed the settings for the picture quality and didnt change anything. I pulled the battery and did a hard restart and no change. Any ideas? I would take it in to Verizon but I bought it 3rd party and it has no warranty.
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Feb 16, 2010
My tour was running low on battery last night, so I plugged it in, fell asleep, and had a nap. When I woke up, it was completely dead!No usb cord I have works to charge it, there is no red led lit up when I insert the battery. just nothing. It doesn't connect to the computer, jl_cmder wont connect, and app load wont connect using the trick if jl_cmder doesn't work.I got it first when it came out, or just a few days after, and it was fine. One night I dropped it and some water got in and set off the water sticker inside, but like I said it worked fine nothing happened to it. On the battery, the white sticker with the red line is completely faded to almost just a white sticker?? Is this sticker a heat sensitive one?
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