BB Tour :: Locked Out Of Phone And Keyboard Not Working
Mar 14, 2011
I may have hit a wrong button or series of buttons. Now I can't enter my password to unlock my Tour phone. Some of the keys such as the "S" and "H" keys, including the "del" key are not working. My numlock is not on and this is my only phone. Is it possible I accidentally changed a setting? I only have 5 password attempts left.
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Mar 30, 2010
I feel lame starting yet another specific 5.0 thread but I have been on here since early this morning and a little last night and didnt see this.
There's a few threads talking about the lock screen being different or non-existent on 5.0
I have Keyboard Locker installed and set to lock after 30 secs.. I waited over a minute and it didnt lock. the screen black but it's not locked.
Keyboard locker is a huge app for me to prevent pocket dialing since I dont use a holster and keep it in my pocket.
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Feb 15, 2010
I just recently upgraded my Tour to OS 5.0 and the first thing I noticed was that the keyboard lock feature wasn't working the way it's supposed to. As a matter of fact, it's working in quite the opposite way. There used to be a setting that allowed the keyboard to be automatically locked upon holstering. I don't see that option anymore because now when I holster it, it doesn't lock. If I manually lock it and then holster it, it becomes unlocked.
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Feb 16, 2012
Blackberry tour 9630 working fine all of a sudden couldn't get any key on the keyboard to work. The "lock" keyboard button isn't locked and physically can't use phone keys or trackball to "engage" the device. When I receive a call, the screen displays (comes out of sleep) but I can't answer the phone, ignore the phone, etc. It's like the keyboard lock button all of a sudden locked and now won't unlock?
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Feb 1, 2010
So I received a Canadian Rogers LG Xenon a couple days ago, I am not able to get any gmail apps to function on it (gmail, maps etc).After some troubleshooting I think it is because of the fact that the Access point settings in the phone are incorrect (read: not all entered)yet they are locked and not editable.For the rogers Internet Profile which is used for Application Data usage it did not have a user-name and password setup for the account.
I received this information from google:
Access Point Settings for Rogers AT&T
Carrier configuration tool:
Address:internet.com
Username:wapuser1
Password:wap
DNS:207.181.101.4
When i look on the phone it does appear to have these settings (minus username/password which are blank) so.I tried to simply create a new Profile (new profile name also) to added the user-name and password but as soon as I enter the internet.com address the phone indicates that this access point already has a profile associated to it and you can not duplicate entries.Rogers Technical support also told me their "support" phone in the office was setup the exact same way and they could not edit it, and they do not 'support' gmail apps....I know other people have Rogers branded phones that are able to access gmail apps, could someone please verify if there accounts have the username and passwords set on their devices.The lady also said that the sim card is were this data is stored and that I should try putting my sim into a different phone to see if I could edit these settings there.....this doesn't sound correct to me, as this is my sim from my old phone were I manually entered all of these values.
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Mar 24, 2015
After switching off my Xperia Z3 from charging.. My keyboard started giving message..Unfortunately XPERIA keyboard has stopped working. Only thing i cud do was click Ok and it repeatedly showed up untill i restarted.
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Sep 24, 2015
My wife turned her Galaxy S5 on yesterday, slid her finger across the scanner to open the phone and it came up with the print not recognised message (as it has many times before). This time however, it did not allow her to scan her print again. the screen changed and asked her for a back up password, not a problem as she has done this a fair few times too, it just seemed strange that it only allowed one stroke of the scanner before asking for this. We have tried her back up password many times (and any other password we could think of) but the phone will not unlock, nor will it return to the normal lock screen and allow her to try her print again.
We have logged onto Android device manager and tried the lock screen hack (to obtain another password) but it just tells us that the screen is already locked so another password is not necessary.
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Jan 16, 2014
Whenever I tried signing in I get could not sign in.
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Mar 30, 2012
my locked phone keeps taking pictures of locked home screen!
Info:
iPhone 4S, iOS 5.1
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Jun 23, 2011
So my blackberry bold is locked and the keyboard won't respond. I've tried removing the battery but when it reboots the keyboard locks up or the screen just goes black. No water damaged has occurred.
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Jul 3, 2011
i'm facing a problem with my curve!!a little ''alt'' image appeared on the upper right corner of my screen and the keaboard is locked now
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May 10, 2010
My blackberry bold keyboard is locked and it will not let me type my password?There is a blue light in the upper right corner of the phone indicating it's in blue tooth mode. Any way to help unlock keyboard to change settings?
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Apr 13, 2012
I have a Bold 9700 with a dead keyboard. Any attempt to type either doesn't work or some random characters show up. I can't delete/press enter/anything.I have a new 9900 that I'd like to transfer the 9700's contents to. The trouble is, I can't enter the 9700's password (which I know) to unlock the 9700-with-dead-keyboard. Also - hte content is encrypted.Is there any way around this? Can I somehow enter the password via bbsak or mcp or something? Or some other tool?
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Mar 31, 2010
I updated to 5.0, it's ok, not great. One problem i have is my lock icon is now gone, i preferred to lock my phone this way and not use the lock button on the top left. To get it back, i enabled a password. Then it came back. So i figured i would just disable it and the icon would still be there and functional like it was with 4.7, it's not, it dissapears again.Is there anyway to get the icon back where i can just hit * and the phone icon to unlock, I know this is minor, but it is what I like.Also, with 5.0 my standby mode is not working anymore, any thoughts?*on a side note, I'm not a fan of my BBM and SMS looking a like and co-mingling when I have someone as a contact and BBM contact, just a preference.can someone get my lock icon back working without a password?
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Jun 24, 2010
I have updated my nokia n97 a month ago to version 32.001. Before that I did not perform the upgrade for about a year.Since this last upgrade I have a problem with clock not being updated when the keyboard is locked. This only happens when the keyboard is locked automatically (because of the inactivity). If I lock it manually then the clock is normally updated.This is so frustrating that I will change the phone for sure if it's not solved very quickly with a new software update. The clock is one of the core features of the mobile phone and such a bug can get you in troubles very quickly.
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Jul 6, 2011
I have noticed that if the usb cable is connected when the E7 keyboard is locked, the phone does not charge. Is this a bug or an "undocumented feature"?
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Jul 8, 2011
When I turn on my phone to enter the password it appears that the keyboard is locked. It does not let me type anything which means I cannot use my phone.
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Nov 28, 2015
How to redownload keyboard app on a locked Droid Turbo?
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Jan 16, 2010
Why does quickpull not work when my unit is locked and on the BES? I am running OS 4.7 ver 61.Does anyone have this issue and have a work around? I set it for scheduled pull in the middle of the night so when I get up its done. Alas, I wake up to a screen that says it failed because the unit is locked. What good is that?
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Dec 4, 2011
The button on the top of my phone is broken, so I cannot lock the keyboard. I also cant seem to make the side keys lock the keyboard either. Any other options besides setting a password?
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Apr 7, 2010
I lost my lock icon when I upgraded to 5.0. I've lost a lot more than that over the years. I'm over it. I can lock it with the "A" key, but I can't unlock the phone no matter what key(s) I press. The only way to unlock is to turn it off and then back on. I'm open for suggestions.
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Feb 25, 2010
I was wondering if theirs anyway to get back keyboard lock on the tour after you update to OS 5.0?
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Apr 23, 2010
As the title states, my keyboard won't work at all and my trackball won't click in. I think it's because I touched my trackball when my finger was slightly wet. After that, I tried texting and the characters on the screen didn't correspond with what was being typed. Now it won't work at all. What can I do?
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Jan 10, 2010
My keyboard backlight has a mind of its own. This is not a short, or electrical problem. It just works when it wants to. Sometimes it won't come on. Sometimes it lights up and works fine. Sometimes it fades off while I am typing. Sometimes it just illuminates while sitting on the table. I use my Tour in lowlight conditions all the time. I simply want it to come on when I touch a key and go off a bit after I am done handling it. Of course I navigated all the settings and stuff. I know all that. I have all the setting and options for the keyboard backlight set the way I want. This feels like a software or programming glitch. It never flickers or acts like a short. It slowly fades in and out as it would if I touched a key, or left it sit alone. Everything else works perfectly. I just want the keyboard backlight to come on when touched. And go off after several seconds of inactivity.
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Apr 22, 2011
My BB Tour is completely frozen; the trackball moves the cursor but that's it! The keyboard functions do not work at all; they are completely frozen. I can't open any windows. I have taken the battery out and tried to reset it but that's not working and its been almost 48 hrs now with the battery sitting out!
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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Jan 29, 2010
I have noticed my phone has been freezing a few times the past week or two and didn't think much of it until some friends with the tour complained about the exact same thing (Phone freezing randomly but just within the past week or two). Has anyone else noticed this?
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Nov 21, 2011
Nokia E72 : Phone got locked and no key working
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