BB Storm :: Gmail Keeps Losing Validation?
Aug 18, 2010
Starting yesterday - April 7, my Gmail account keeps losing validation. I deleted account, set it up again. Went through okay and a few minutes later, the account needs to be validated again. The Gmail account is working okay as it receives email normally and I have made no changes to it.
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May 14, 2011
I had a message on the general message screen telling me that my gmail password needed to be validated. i never had a problem receiving gmail to my general messages before this. I rarely use the gmail app on the phone because it tends to use more battery than the general message space. Here is what I did:
1. I went to email settings and tried to put in the password. I got a message telling me that the password was not valid even though I know it is the correct password. So I tried again.
2. I turned my phone off and then back on and tried again - same message appeared. I read further and it said that if the problem persisted I needed to contact gmail.
3. I next did a battery pull. The same message appeared again when I tried again - and again!
4. I deleted my gmail account from the phone, turned the phone off, turned it back on and then tried to reenter the gmail account and password. It told me that that gmail account was already in the phone - but the password still would not validate.
5. I changed my gmail password on my computer, tried to input the new password into the account on the phone and that didn't work either!
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Jan 23, 2010
For the past 4 or 5 days I am waking up to find my 4 E-Mail accounts wiped off my Storm. I add them again and by the nex day they are all gone again. I went to a Verzon Service center and they were at a loss as what to do. They suggested I go home and call a Verizon tech to walk me through a hard reset. I insisted on calling from the store which clearly irrritated the employees there. When I spoke to the tech at the 800 number she was incredulous that they wouldn't help me at the store. She asked to speak to the supervisor there. They had a short conversation and he hung up and said I need to do a hard reset but the store policy is not to do that.
So, I went home and calle dtech support again and did the hard reset and reset my 4 email accounts. This was last night. This morning 2 of my accounts were deleted from the phone and the other two, while there were non-functional. The E-Mail setup function was gone from my phone. I had to do a restore to get it back and reset my accounts again. I'm guessing my only recourse is to go back to a verizon store again and insist on yet another replacement? I'm really beginning to hate Verizon.
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Sep 20, 2012
I have two emails on my phone that I set up through the Blackberry website. My calendar has always defaulted to the first email. If I remove that email I fear my calendar will be empty except for the fact that it is saved on GMAIL. if I do remove the the first email and loose the calendar will the calendar be replaced on my next Sync with GMAIL?
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May 10, 2012
How do I add email address for gmail and get rid of an old email address?
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Jun 18, 2012
setup my Gmail account on device when I set up for an email account it just gives me an option for setting up for blackberry enterprise server email account ...how can I set up my gmail account?
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Jul 7, 2011
when i get an email from the company based gmail acct there is no notifier chirp my personal email the text sms and the rest all notify?
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Apr 24, 2012
Used to sync and back up on work computer. Now using my home laptop (don't ask - was there 12 years & it WAS home. Fired due to reorganization.). HP computer now recognizes my phone, but I do not know how to get the software set up to accept GMAIL. The defaults are for YAHOO, which I do not use.
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May 31, 2010
Have used my gmail accounts on my BB for years without problem. Recently , I changed the password for one of my accounts and since then I have been unable to access this account via BB. I went in to Set up, email settings & entered new password & I get error ("Invalid email address or password. If error persists contact gmail") Tried deleting the email account on BB & entering as a new account, error still comes up. Went to gmail to authorize Applications & sites, requested a password, entered it twice. Once with spaces & again without spaces. Still get the error.
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Apr 19, 2010
I have an issue with my Gmail. I recently updated to 5.0.0.328. I can receive emails just fine. However, I can only send emails to contacts with a saved email address or reply to emails that have come to my inbox. for example, I receive an email from a friend, I can reply just fine. If I type that email in the "To" field, the envelope icon to send the message is grayed out. I resent service books, per another thread, but to no avail.
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Feb 26, 2010
I have a Storm 9530 running 5.0.0.419 and when I go to my Gmail account through the browser and click on the emails they come up as text only. I can't see a way to get the images within the emails to pop up like when I'm on my home PC. I tried changing the browser to IE but still the same result.
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Jun 9, 2010
The new message indicator on my phone is always showing on my GMail account even when there are no new messages when I unlock my phone. However, if I open the email account (and find no new messages), and then close it to go back to the home screen, magically the icon has disappeared. A fix, right? Except when I relock the phone, the same issue keeps recurring.Battery pulls and restoring the OS does not help.
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Jun 24, 2010
Ok guys...another gmail issue.i got my replacement bb storm in the mail...activated everything w success...restored using DM and it restored all my email accounts...said since i switched devices..i had to revalidate them all.ive got every one BUT gmail to validate..it keeps saying wrong name or pass...and i am 100% positive that they are being input correctly...casing is correct as well...i created another gmail account and it worked fine...i need my primary gmail account on this device!I am 1000% sure the email address and password are correct.
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Feb 1, 2010
I recently recieved a replacement Storm from Verizon. My Storm is not accepting the password for my Gmail account, but I know that I am entering it correctly. I called Verizon and after an hour long conversation they couldn't figure out my problem, so I hope I will have better luck with y'all.When I go to Setup-Email Settings
My listed email accounts include my Gmail account, but the text is red and it says "Invalid Account. Please Validate" So I click on it, type my password, and it says "Your xxxx@gmail.com password is invalid. Please try again"If I go to the mobile site or go to gmail on my PC I enter the same password and it works flawlessly. It was working fine on my old Storm. I'm not having any other issues with email or data. I am getting my comcast email that I had no issues setting up. I have tried deleting the gmail account and re-adding it. What could be the issue?On a related note, when I first click "Setup" and then "Email Settings" it wants me to log in to the BIS. It has never prompted me to do that until I got this phone.
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Jul 18, 2010
I have two email accounts on my storm, both Gmail. On account A, I can click on the symbol on the homescreen and open up the inbox and check my messages. Everything works normally.
On account B, I try to click on the inbox in the homescreen and my BB freezes. After I touch/click on the inbox and try to open it, the whole screen freezes and it won't respond to my touch, even if I hit the escape or BB buttons. If I hit the End (red) button, everything starts back normally. Also, if I hit the send (green) button, the phone app pops up and everything works again.Anybody have any ideas? I tried a battery pull and that didn't seem to work, neither did resetting the host routing table or service log.
Edit:
Carrier: Verizon
Model: Storm 9530
OS: 5
Apps: Facebook, google maps, quickpull, BB app world
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Apr 8, 2012
I have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
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Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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Jan 16, 2012
I have had an email requiring me to log in with my username and password to validate my email (apparently this is something that happens every 360 days!?). For the life of me, I can't recall my username and password. I have tried entering my hotmail email address and password but this does not appear to work. I am unaware of any other password. I keep getting: blank user name. Type a valid user name. I have typed in my email address in user name...I have also requested a reminder for my password - my Curve 8520 tells me this has been sent but I have not received any such email or text.
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Oct 21, 2010
I've been sending and receiving hotmail email from my 8310 without a problem for the last year, until I changed my email password yesterday. i've changed my password before, but this is the first time there's been a problem.Since yesterday, I haven't been able to access my account, and any attempt to validate through 'email settings' have brought up the "Invalid email address or password: Please verify your email address and password. The information you provided is incorrect." message.I even changed my password again to see if the new password was the problem, but no joy.
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Aug 10, 2010
I get emails from the donotreply@blackberry.com that tell me I need to validate my Yahoo email. I've done the validation thing countless times and it NEVER accepts the password. The only way I can get it to work is go to Yahoo and set a new password on my email account. Then I need to get on my 8900 and "validate" with the password.Why do I have to change my Yahoo password to get this to work? I know my password is correct because I got to Yahoo on my laptop, login, and enter the correct password and the email comes up.
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Sep 18, 2011
I have had a message from Blackberry to validate my email address - this has happened several times and was just a case of entering my password. I have tried to do this and it keeps saying that my password is invalid. It isn't though, it is my correct password.
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Oct 18, 2012
I can't sem to reset my e-mail on maxis.blackberry.com. Got an error message: "An error occurred during email account validation. Please check the information and try again. If the error persists, inform the subscriber to contact their email account provider." I've never encountered this problem until now. Have been using the blackberry for 2 years now. I've been re-setting my e-mail account off and on when I have problem receiving mails. But since deleting the e-mail from the web this afternoon, I can't seem to re-set it again. Please help. Maxis technical people have tried and there's nothing they could do. My web-hosting guys checked on their end and everything is clear. I have tried setting the same e-mail on iPad and it works. It's a blackberry problem.
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Sep 2, 2011
OWA 2007 seems to be working fine. I can login internally and externally at my company. But when I try and use the Blackberry Internet Service I just get the "An error occurred during email account validation. please check your information and try again." error message.
I am the IT Administrator. I know the settings are all correct. Exchange 2007 seems fine. I have checked almost every settings
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Sep 7, 2012
When i am trying to set up emai account in [url]..., after entering correct user name and password,I am getting following messge and i am using BlackBerry 8520
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Oct 22, 2011
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
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Nov 27, 2010
just got the new Bold 9700, so i wanted to move my e-mail account but each time i try to validate the e-mail pssword i get "password incorrect !?"
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Oct 26, 2012
I want to validate my email address, however I cannot remember my password and my recovery question answer as well. I've tried the information on the BB website but its still not working.
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Nov 4, 2011
I cannot create a new e-mail on bb bold 9900 handsets. I got error message. "An error occurred during email account validation. Please check your information and try again."
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Aug 20, 2010
I use my BB for personal use only. The email account I have registered on the phone is my gmail account. Just today, I noticed I can no longer send (compose new or reply) emails using this account on my phone. I get the following message in the email I attempt to send:
message status message included an invalid address
I can receieve my gmail messages on my phone no problem. My gmail account login information is correct on the phone.
I've tried searching for this problem but what I find always seems to be related to enterprise configurations using an Exchange Server and the fix was for the Exchange server. That doesn't fit my scenario.
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May 15, 2012
have just got a Samsung Galaxy S2 and created my first document on Polaris office, saving it as a .doc file. But when copying it to my computer and trying to open it, up flashes a Microsoft Office File Validation security alert, saying that a problem has been detected in trying to open the file and that opening it is probably dangerous and may allow a malicious user to take over my computer.I'm aware that there are issues with MOFV over reading some file formats -- has anyone come across this? Is it that MOFV can't read Polaris files, or is there the possibility of something sinister going on? I've run two different antivirus programme scans (installed on two different computers) on this file, which haven't flagged anything.
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Apr 18, 2010
How many Storm 1 owners are there that's ready to upgrade to the storm 3 when it comes out, or thinking of going with something totally different?
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