BB Software :: BIS Validation Exchange 2010
Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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Apr 11, 2012
i was able to add exchange without any problem but when i go to the mail it will have error 'cannot get email'. i setup all the activesycn configuration in exchange 2010 and firewall ports. i have no problem connecting from my mac laptop with outlook-mac, it sync fine with calendar/contacts/task.
Info:
iPhone 4, iOS 5.1
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Dec 17, 2010
I've tried to nail down for a long time whether this is possible or not, and I thought I would go to y'all for your feedback. Is it possible to use BIS to synchronize Calendar and Contacts over the air with a Blackberry and Exchange 2010. If so, do you have any reference that might show the proper configuration process.
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Jun 4, 2012
Calendar sync with exchange 2003 but after upgrade to exchange 2010 my Calendar doesn't sync anymore.
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May 8, 2012
I have an iPhone with the latest update 5.1 and I'm configuring the Organization's email on it. The problem I'm facing is that the emails will keep redownloading again and again.
First when I configure the account it works well and downloads all emails, then after some time when I re-open mail application on iPhone, the emails will be downloaded again.
Info:
iPhone 4, iOS 5.1
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Jun 23, 2012
I just set up Exchange 2010 and it runs greats supports SSL for IMAP POP and Activesync. IMAP is great because you have access to all your Inbox folders (with Active Sync / Exchange you can only have 1 such mailbox - blows). I've set up IMAP to my server on Android and BBs for my company clients - works great. I use IMAP at home with Outlook - great! I set up my Nokia Belle C7 and it pulls 20 random old messages off the server. I cannot figure out why it refuses to update the inbox contents.
I set to subscribe to all my other IMAP inbox folders no prob, it sees them. It outright refuses to see anything but the random old messages in my inbox? Whats going on? My phone is C7 Belle updated completely. I set up the account again as a "Hotmail" account and specified the exchange server - works very well and syncs well. Here you don't have access to any Inbox folders. Is this a bug with Nokia IMAP and exchange? I have another IMAP account which does work with Nokia.
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Jun 28, 2012
Wanna check whether in anyway my BB could direct access mailbox Microsoft Exchange 2010 without BES (private and/or Company).
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Mar 20, 2012
We have just started experiencing these issues on some our customers iphones. they click on a message header and get "Message not downloaded from server", this used to happen with just graphic contented or embedded html with graphics, however after IOS upgrade to the latest version, even text E-mail is experincing this.
Info:
iPhone 4
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May 11, 2012
Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
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Sep 26, 2011
I am using hosted Exchange server 2010 for many years and have around 500 contacts with pictures in my contact book. Once I receive Motorola Photon 4G same as on my prior Epic 4G I sync to exchange account and all my contacts with pictures was there. I do not even yet sync to any other account. I need to reflush my phone, using regular stock software I did stock reset (factory default with erasing data from both storage cards) and once phone back I again link it to my exchange account. It resync all contacts as expected, but this time without any pictures. I did not make any changes on exchange server between 2 sync. I can still see picture on exchange webinterface, ipad and outlook. I repeat delete, reset and resync on my android multiple time, I went to exchange webinterface and delete link to this phone account. No pictures, whatever I do can not get it back, but I know it was working. I installed for fun exchange by touchdown and it sync all ocntacts with pictures, problem I do not like it as it keep contact and calendar in it own database and it not easy to integrate with other apps.
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Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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Aug 9, 2012
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
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Apr 8, 2012
I have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
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Aug 18, 2010
Starting yesterday - April 7, my Gmail account keeps losing validation. I deleted account, set it up again. Went through okay and a few minutes later, the account needs to be validated again. The Gmail account is working okay as it receives email normally and I have made no changes to it.
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Jan 16, 2012
I have had an email requiring me to log in with my username and password to validate my email (apparently this is something that happens every 360 days!?). For the life of me, I can't recall my username and password. I have tried entering my hotmail email address and password but this does not appear to work. I am unaware of any other password. I keep getting: blank user name. Type a valid user name. I have typed in my email address in user name...I have also requested a reminder for my password - my Curve 8520 tells me this has been sent but I have not received any such email or text.
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Oct 21, 2010
I've been sending and receiving hotmail email from my 8310 without a problem for the last year, until I changed my email password yesterday. i've changed my password before, but this is the first time there's been a problem.Since yesterday, I haven't been able to access my account, and any attempt to validate through 'email settings' have brought up the "Invalid email address or password: Please verify your email address and password. The information you provided is incorrect." message.I even changed my password again to see if the new password was the problem, but no joy.
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Aug 10, 2010
I get emails from the donotreply@blackberry.com that tell me I need to validate my Yahoo email. I've done the validation thing countless times and it NEVER accepts the password. The only way I can get it to work is go to Yahoo and set a new password on my email account. Then I need to get on my 8900 and "validate" with the password.Why do I have to change my Yahoo password to get this to work? I know my password is correct because I got to Yahoo on my laptop, login, and enter the correct password and the email comes up.
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Sep 18, 2011
I have had a message from Blackberry to validate my email address - this has happened several times and was just a case of entering my password. I have tried to do this and it keeps saying that my password is invalid. It isn't though, it is my correct password.
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May 14, 2011
I had a message on the general message screen telling me that my gmail password needed to be validated. i never had a problem receiving gmail to my general messages before this. I rarely use the gmail app on the phone because it tends to use more battery than the general message space. Here is what I did:
1. I went to email settings and tried to put in the password. I got a message telling me that the password was not valid even though I know it is the correct password. So I tried again.
2. I turned my phone off and then back on and tried again - same message appeared. I read further and it said that if the problem persisted I needed to contact gmail.
3. I next did a battery pull. The same message appeared again when I tried again - and again!
4. I deleted my gmail account from the phone, turned the phone off, turned it back on and then tried to reenter the gmail account and password. It told me that that gmail account was already in the phone - but the password still would not validate.
5. I changed my gmail password on my computer, tried to input the new password into the account on the phone and that didn't work either!
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Oct 18, 2012
I can't sem to reset my e-mail on maxis.blackberry.com. Got an error message: "An error occurred during email account validation. Please check the information and try again. If the error persists, inform the subscriber to contact their email account provider." I've never encountered this problem until now. Have been using the blackberry for 2 years now. I've been re-setting my e-mail account off and on when I have problem receiving mails. But since deleting the e-mail from the web this afternoon, I can't seem to re-set it again. Please help. Maxis technical people have tried and there's nothing they could do. My web-hosting guys checked on their end and everything is clear. I have tried setting the same e-mail on iPad and it works. It's a blackberry problem.
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Sep 2, 2011
OWA 2007 seems to be working fine. I can login internally and externally at my company. But when I try and use the Blackberry Internet Service I just get the "An error occurred during email account validation. please check your information and try again." error message.
I am the IT Administrator. I know the settings are all correct. Exchange 2007 seems fine. I have checked almost every settings
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Sep 7, 2012
When i am trying to set up emai account in [url]..., after entering correct user name and password,I am getting following messge and i am using BlackBerry 8520
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Oct 22, 2011
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
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Nov 27, 2010
just got the new Bold 9700, so i wanted to move my e-mail account but each time i try to validate the e-mail pssword i get "password incorrect !?"
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Oct 26, 2012
I want to validate my email address, however I cannot remember my password and my recovery question answer as well. I've tried the information on the BB website but its still not working.
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Nov 4, 2011
I cannot create a new e-mail on bb bold 9900 handsets. I got error message. "An error occurred during email account validation. Please check your information and try again."
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Jun 14, 2010
Right now we use Blackberry's at work, but when I get the iPhone 4 I would rather just use that to get my work email if I can. I know my Exchange email address (it's just user@exchange.company.com versus my normal @company.com email address) but I have a couple questions:Does Exchange allow IT depts. to lock down Exchange to approved decives/device IDs?We have to change passwords every month or so, but I never have to do anything on my Blackberry to keep getting email pushed - how does Echange handle that? Would I have to just update my password every time it changes?Just looking for experience from those who have added their work email from and Exchange server to their personal iPhone.
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Apr 20, 2012
using password for the exchange account exchange
Info:
iPhone 4S
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May 15, 2012
have just got a Samsung Galaxy S2 and created my first document on Polaris office, saving it as a .doc file. But when copying it to my computer and trying to open it, up flashes a Microsoft Office File Validation security alert, saying that a problem has been detected in trying to open the file and that opening it is probably dangerous and may allow a malicious user to take over my computer.I'm aware that there are issues with MOFV over reading some file formats -- has anyone come across this? Is it that MOFV can't read Polaris files, or is there the possibility of something sinister going on? I've run two different antivirus programme scans (installed on two different computers) on this file, which haven't flagged anything.
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Mar 27, 2011
I am using a 8520 and outlook 2010. When I try to set up the organizer settings I keep getting an error message saying 'The operation terminated unexpectedly'
I am running windows 7 and just want to sync my calendar instead of having to enter them manually.
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Apr 9, 2011
I recently downloaded Microsoft Outlook 2010 and updgraded my desktop software to version 6.0, but now my BlackBerry won't synch. When I try to configure my settings, I get an error message that the operation was aborted. How can I synchronize my BlackBerry to Outlook 2010?
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