BB Curve :: Hotmail - Password Validation?
Oct 21, 2010
I've been sending and receiving hotmail email from my 8310 without a problem for the last year, until I changed my email password yesterday. i've changed my password before, but this is the first time there's been a problem.Since yesterday, I haven't been able to access my account, and any attempt to validate through 'email settings' have brought up the "Invalid email address or password: Please verify your email address and password. The information you provided is incorrect." message.I even changed my password again to see if the new password was the problem, but no joy.
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Nov 27, 2010
just got the new Bold 9700, so i wanted to move my e-mail account but each time i try to validate the e-mail pssword i get "password incorrect !?"
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Sep 18, 2011
I have had a message from Blackberry to validate my email address - this has happened several times and was just a case of entering my password. I have tried to do this and it keeps saying that my password is invalid. It isn't though, it is my correct password.
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May 14, 2011
I had a message on the general message screen telling me that my gmail password needed to be validated. i never had a problem receiving gmail to my general messages before this. I rarely use the gmail app on the phone because it tends to use more battery than the general message space. Here is what I did:
1. I went to email settings and tried to put in the password. I got a message telling me that the password was not valid even though I know it is the correct password. So I tried again.
2. I turned my phone off and then back on and tried again - same message appeared. I read further and it said that if the problem persisted I needed to contact gmail.
3. I next did a battery pull. The same message appeared again when I tried again - and again!
4. I deleted my gmail account from the phone, turned the phone off, turned it back on and then tried to reenter the gmail account and password. It told me that that gmail account was already in the phone - but the password still would not validate.
5. I changed my gmail password on my computer, tried to input the new password into the account on the phone and that didn't work either!
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Oct 3, 2012
I need to reset or retrieve my hotmail password.the setup was easy.but I wanted to change the signature at the bottom of my emails.I managed to do that and set that a copy of the email will be sent to my bb email add everytime I sent one from my hotmail add.it become very annoying though lol.now I want to change it bt it keeps telling me that I must verify my account information.the address is right so it has to be the password.I have tried everything I think I would use and what I normally use bt it doesn't work.
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Oct 22, 2011
I have had my bbry tour for 3 years and never had this problem. I am getting a message that I need to validate my email on my blackberry, but every time I try it says not a valid username password and can't validate. I have my name & password written down so I know they are correct, but the system doesn't recognize it.
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May 15, 2010
i set up emails on my Blackberry Curve 8900 about a month ago (via BIS) and they've been working fine since then - until yesterday. Yesterday I got an email saying: "Action required:update password!" - there was then some info asking me to go to the BIS page and validate my password before I can receive emails again.
I keep doing this and it keeps saying it has been validated (I am absolutely certain it is the correct password) - but then 1 minute later I get the same email again saying I ned to validate my password. I click the email icon in setup and it's gone back to needing to be validate again?!
It's my work email address accessed via BIS. Has anyone got any ideas?? (I've treied searching on here but the posts I've found are all talking about a problem with Hotmail / Live / MSN - which this isn't about)
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Apr 8, 2012
I have a Curve 8520. I recently received a message telling me to validate my e mail address but, despite my and vodafones best efforts, we have been unable to get the phone to validate my e mail password (I know I am typing the right password, because I can access my e mail on my home computer with the password). I sometimes get the message that I have successfully validated it, but after the 20 minutes or so has passed, I get the same message as before, asking me to validate my e mail.
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Jan 16, 2012
I have had an email requiring me to log in with my username and password to validate my email (apparently this is something that happens every 360 days!?). For the life of me, I can't recall my username and password. I have tried entering my hotmail email address and password but this does not appear to work. I am unaware of any other password. I keep getting: blank user name. Type a valid user name. I have typed in my email address in user name...I have also requested a reminder for my password - my Curve 8520 tells me this has been sent but I have not received any such email or text.
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Aug 10, 2010
I get emails from the donotreply@blackberry.com that tell me I need to validate my Yahoo email. I've done the validation thing countless times and it NEVER accepts the password. The only way I can get it to work is go to Yahoo and set a new password on my email account. Then I need to get on my 8900 and "validate" with the password.Why do I have to change my Yahoo password to get this to work? I know my password is correct because I got to Yahoo on my laptop, login, and enter the correct password and the email comes up.
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Sep 7, 2012
When i am trying to set up emai account in [url]..., after entering correct user name and password,I am getting following messge and i am using BlackBerry 8520
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Apr 27, 2012
I got an email from Blackberry today saying that I have to submit my hotmail address and password for verification and that MSN requires this once a year. Is this phishing or real?
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Aug 18, 2010
Starting yesterday - April 7, my Gmail account keeps losing validation. I deleted account, set it up again. Went through okay and a few minutes later, the account needs to be validated again. The Gmail account is working okay as it receives email normally and I have made no changes to it.
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Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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Jan 5, 2010
Is it the case that with a free hotmail account I can not have 2 way sync with my Blackberry Curve. What if I upgrade to a subscription Hotmail account? Or is it just not possible?
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Aug 11, 2012
My Blackberry was stolen recently. I've changed all of my email passwords etc. but it appears whoever has the phone is still able to access my emails as they are opening messages I haven't opened yet.
How can I unlink the hotmail account without the Blackberry?
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Oct 2, 2011
I can't set up my hotmail email. I go to setup in the menu, choose setup wizard, than Email setup, and there is the problem. There is no option: "I want to create or add an email address". Only:"I want to use a work email account with a Blackberry Enterprise Server"
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May 24, 2012
My phone is Curve 9300. Having this problem since 3 weeks ago.
Error message appear: The server returned the following error "Access denied: Insecure SSL Request"
Tried with a phone of same model, same error. Tried with a phone of different model, was able to log in.
Prior to this has been using my phone sending and receiving email from the hotmail account without any problem.
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May 11, 2012
i am a first time blackberry user, and im loving it. i was just wondering why in all the videos on Internet show a personal e-mail and a company email setting to choise from, when im only giving the company e-mail one, and not the personal one. my blackberry curve 9300 3g is up to date on the os and stuff.
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Jun 29, 2011
Finally got an answer from a technician at Windows mobile / hotmail. They are redirecting me to this page for support. They tell me that there is a compatibility problem between hotmail and the BlackBerry software. They state that the problem rests with BlackBerry and not them.
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Nov 9, 2011
How do I set up my Curve so that when I delete emails from my Hotmail account that it automatically deletes from my Curve. I don't want it to delete from Hotmail when I delete from Curve (and it currently doesn't).
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Apr 25, 2012
I have recently upgraded to the Blackberry Curve 9360 from a previous Curve model. I used my hotmail account as the primary account on my old blackberry with no issues. Now when I send an email from my blackberry / hotmail account, the signature either gives my my name twice followed by </div> or if i delete my name from the signature, the resulkt is that i just get the </div> appended to the bottom of my email.
I have searched for a solution to this problem, activation and deactivating HTML etc, but to no avail. Is there something I can do to get this resolved?
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Nov 22, 2012
i have been able to sync to hotmail account and can send and receive email but when i try to sync contacts it says, 'your device encountered a prob with this application,s server try again'?
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Apr 25, 2011
i have a blackberry curve 8530 through fido with a valid data plan however i'm unable to use my hotmail. i have gone through the setup added my information but in the end it still won't send or receive email?
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Oct 27, 2011
My Blackberry Curve is connected to my hotmail (live.co.uk) account. The e-mail account and Blackberry seem to reconcile well except for changes I make to the e-mail account on my PC. These changes are not reconciling with the Blackberry.So, if I read or delete e-mails from the BB, this shows up on the PC. But if I read or delete e-mails on the PC, this is not reflected on the phone. The BB does, however, receive e-mails from this account.I also have another e-mail account connected (Outlook) which is working perfectly.I have searched through the options and can't find anything that looks like it will resolve the issue.
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Oct 18, 2012
I can't sem to reset my e-mail on maxis.blackberry.com. Got an error message: "An error occurred during email account validation. Please check the information and try again. If the error persists, inform the subscriber to contact their email account provider." I've never encountered this problem until now. Have been using the blackberry for 2 years now. I've been re-setting my e-mail account off and on when I have problem receiving mails. But since deleting the e-mail from the web this afternoon, I can't seem to re-set it again. Please help. Maxis technical people have tried and there's nothing they could do. My web-hosting guys checked on their end and everything is clear. I have tried setting the same e-mail on iPad and it works. It's a blackberry problem.
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Sep 2, 2011
OWA 2007 seems to be working fine. I can login internally and externally at my company. But when I try and use the Blackberry Internet Service I just get the "An error occurred during email account validation. please check your information and try again." error message.
I am the IT Administrator. I know the settings are all correct. Exchange 2007 seems fine. I have checked almost every settings
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Apr 23, 2010
For some reason I am not getting my hotmail e-mails. I have the address on the BB. It shows the folder, but I am never notifed of new e-mails.this problem just started recently.
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Feb 24, 2010
I have got a 8520 BlackBerry, completely new to these things! I have a little envolope with a number at the top of my screen, when i click on the star envolopes in the menu, there are no emails showing. I have set it up as I was told, but still can not recieve my emails. When I first used the Blackberry, I could recieve emails, I use hotmail and it says I have messages but I can't find them, or get to them.
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Mar 22, 2012
I've just got a Blackberry Curve 8520. I'm trying to link my email account to the phone but it won't let me. I've gone into email settings and put in my hotmail.co.uk address and my password but I just keep getting a message saying Invalid email address or password. I know both are correct as I am able to use the account on a computer. It just won't let me use it on the phone.
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Mar 21, 2012
I stopped receiving emails from my hotmail accont to my phone yesterday and then had a message from blackberry saying I needed to validate my email, which I did fine and also registered my blackberry ID. However, I still cannot send or receive my emais and when I try to send it comes up with an error message: 'User account is in INVALID mode'. I did change my hotmail password the other day; don't know if this is of importance. In addition, I have tried to modify the email account set up on my blackberry but it will not allow me to access the current account settings or allow me to add a new account, the option just doesn't exist or appear, which had not been an issue up until now. I could, however, set up an enterprise account if wanted. I am not sure who to contact about this so thought I'd post here first...
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