BB Curve :: Why Can't Setup A Hotmail
May 11, 2012
i am a first time blackberry user, and im loving it. i was just wondering why in all the videos on Internet show a personal e-mail and a company email setting to choise from, when im only giving the company e-mail one, and not the personal one. my blackberry curve 9300 3g is up to date on the os and stuff.
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Apr 25, 2011
i have a blackberry curve 8530 through fido with a valid data plan however i'm unable to use my hotmail. i have gone through the setup added my information but in the end it still won't send or receive email?
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Apr 19, 2010
Got my BB curve 8025 at the weekend and have encounted afew things i didnt understand serched the net and found this site which as been a god send! I'm trying to set up email but atm its only giving me the option for setting up work email account with a BB enterprise server - I just want to set up a normal email account using my normal hotmail account but i cant get any further along as it asks for my enterprise activation password - which i obviously dont have?
Also - a few friend have gien me their pin so i can add them on BBM, i type the pin and it says contact pending but the person/s im trying to add get no notification that i'm trying to add them - we try it the other way with me giving them my pin and get the same result WHAT AM I DOING WRONG?
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May 12, 2012
I have been trying to set up my hotmail email, but it won't let me.
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Jul 2, 2014
Im having problem setting up my Hotmail account, it used to work fine until few days ago. It says ive entered an incorrect username or password which i can sign in fine with them details if i use laptop or safari through the phone.
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Nov 26, 2012
I cant seem to set up my emails on the phone it wants me to activate my enterprise account, I dont know what this is, all I want to do is set up my hotmail account with the phone but there is not an option to do this.
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Jun 27, 2010
When setting up my hotmail on my new bb I keep getting this message, "application encountered an error and cannot continue." I have a connection - typing on it currently - but can't figure out if I missed a step.
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Sep 14, 2010
I recently got an Xperia X10 however I'm having trouble setting up my hotmail account on the Email App, it always says 'Setup could not finish, unable to open connection to server'. I've tried setting it up both as a POP3 account and an IMAP (as I'm not sure which to use) but still no luck.
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Aug 10, 2010
I'm considering the 9800 as my next phone. Right now, I'm running a Tilt2, WM 6.5 My contacts & calendar events are synced via Microsoft MyPhone & Google sync. Will the Blackberry OS import that data from either of those sources? And how easily will the Blackberry set up & handle hotmail & Gmail?
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Jun 8, 2015
I have tried repeatedly to set up my Hotmail email on my phone but keep getting this error message. What I need to do in order to rectify this issue?
Setup could not finish. Authentication failed
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Mar 29, 2012
I am trying to set up my Hotmail and Gmail account on my E7. When opening the email app for the first time I enter a new username and password. On the next step it only gives me "exchange active sync" as an option and not the rest of the email providers as it does on my E6 for example.
My Nokia history:2110 => 6110 => 8110 => 6310 => 2300 => 2600 => 6070 => E71 => N97 Mini => E72 => C7 => E7 => E6 => 700
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Mar 31, 2010
I have a new-to-me device, after my original Curve 8530 had to be sent back to the carrier. I restored old settings from a backup re Desktop Manager, but now there are messaging problems. One, my setup folder doesn't have an e-mail setup option. Two, in "Email Reconciliation" option, only chloice I have is to change the e-mail account on "Message Services" drop-down. Related to that, if I'm in "messages," my Options screen lacks "Reconcile Now."
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May 14, 2011
I bought my first BlackBerry (Curve 3G 9300) on Friday and tried to setup a personal email account on the phone via the setup wizard earlier today.The phone said that an update to 6.11...... was needed in order to do this. I let it update, now the phone is just hanging after starting up. If I do a start up after removing the battery it comes up with a black screen with the BlackBerry logo and a progress bar below it. The progress bar moves along until the end, this takes around a minute. It then shows something like a little clock over the logo for about a second. Once this disappears the phone says with the logo and the completed progress bar - and just hangs there.
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Nov 23, 2011
I cannot setup email in my curve 8520 as it doesn't have email setup option
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Jan 5, 2010
Is it the case that with a free hotmail account I can not have 2 way sync with my Blackberry Curve. What if I upgrade to a subscription Hotmail account? Or is it just not possible?
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Aug 11, 2012
My Blackberry was stolen recently. I've changed all of my email passwords etc. but it appears whoever has the phone is still able to access my emails as they are opening messages I haven't opened yet.
How can I unlink the hotmail account without the Blackberry?
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Oct 2, 2011
I can't set up my hotmail email. I go to setup in the menu, choose setup wizard, than Email setup, and there is the problem. There is no option: "I want to create or add an email address". Only:"I want to use a work email account with a Blackberry Enterprise Server"
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May 24, 2012
My phone is Curve 9300. Having this problem since 3 weeks ago.
Error message appear: The server returned the following error "Access denied: Insecure SSL Request"
Tried with a phone of same model, same error. Tried with a phone of different model, was able to log in.
Prior to this has been using my phone sending and receiving email from the hotmail account without any problem.
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Jun 29, 2011
Finally got an answer from a technician at Windows mobile / hotmail. They are redirecting me to this page for support. They tell me that there is a compatibility problem between hotmail and the BlackBerry software. They state that the problem rests with BlackBerry and not them.
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Nov 9, 2011
How do I set up my Curve so that when I delete emails from my Hotmail account that it automatically deletes from my Curve. I don't want it to delete from Hotmail when I delete from Curve (and it currently doesn't).
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Oct 3, 2012
I need to reset or retrieve my hotmail password.the setup was easy.but I wanted to change the signature at the bottom of my emails.I managed to do that and set that a copy of the email will be sent to my bb email add everytime I sent one from my hotmail add.it become very annoying though lol.now I want to change it bt it keeps telling me that I must verify my account information.the address is right so it has to be the password.I have tried everything I think I would use and what I normally use bt it doesn't work.
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Apr 25, 2012
I have recently upgraded to the Blackberry Curve 9360 from a previous Curve model. I used my hotmail account as the primary account on my old blackberry with no issues. Now when I send an email from my blackberry / hotmail account, the signature either gives my my name twice followed by </div> or if i delete my name from the signature, the resulkt is that i just get the </div> appended to the bottom of my email.
I have searched for a solution to this problem, activation and deactivating HTML etc, but to no avail. Is there something I can do to get this resolved?
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Nov 22, 2012
i have been able to sync to hotmail account and can send and receive email but when i try to sync contacts it says, 'your device encountered a prob with this application,s server try again'?
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Oct 27, 2011
My Blackberry Curve is connected to my hotmail (live.co.uk) account. The e-mail account and Blackberry seem to reconcile well except for changes I make to the e-mail account on my PC. These changes are not reconciling with the Blackberry.So, if I read or delete e-mails from the BB, this shows up on the PC. But if I read or delete e-mails on the PC, this is not reflected on the phone. The BB does, however, receive e-mails from this account.I also have another e-mail account connected (Outlook) which is working perfectly.I have searched through the options and can't find anything that looks like it will resolve the issue.
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Oct 21, 2010
I've been sending and receiving hotmail email from my 8310 without a problem for the last year, until I changed my email password yesterday. i've changed my password before, but this is the first time there's been a problem.Since yesterday, I haven't been able to access my account, and any attempt to validate through 'email settings' have brought up the "Invalid email address or password: Please verify your email address and password. The information you provided is incorrect." message.I even changed my password again to see if the new password was the problem, but no joy.
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Apr 23, 2010
For some reason I am not getting my hotmail e-mails. I have the address on the BB. It shows the folder, but I am never notifed of new e-mails.this problem just started recently.
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Feb 24, 2010
I have got a 8520 BlackBerry, completely new to these things! I have a little envolope with a number at the top of my screen, when i click on the star envolopes in the menu, there are no emails showing. I have set it up as I was told, but still can not recieve my emails. When I first used the Blackberry, I could recieve emails, I use hotmail and it says I have messages but I can't find them, or get to them.
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Mar 22, 2012
I've just got a Blackberry Curve 8520. I'm trying to link my email account to the phone but it won't let me. I've gone into email settings and put in my hotmail.co.uk address and my password but I just keep getting a message saying Invalid email address or password. I know both are correct as I am able to use the account on a computer. It just won't let me use it on the phone.
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Mar 21, 2012
I stopped receiving emails from my hotmail accont to my phone yesterday and then had a message from blackberry saying I needed to validate my email, which I did fine and also registered my blackberry ID. However, I still cannot send or receive my emais and when I try to send it comes up with an error message: 'User account is in INVALID mode'. I did change my hotmail password the other day; don't know if this is of importance. In addition, I have tried to modify the email account set up on my blackberry but it will not allow me to access the current account settings or allow me to add a new account, the option just doesn't exist or appear, which had not been an issue up until now. I could, however, set up an enterprise account if wanted. I am not sure who to contact about this so thought I'd post here first...
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Mar 18, 2010
I have had my phone for over a year now, and have had no problem with emails syncing, etc.My BB emails are connected to a Hotmail account.But all of a sudden, if I delete emails on my Hotmail, they won't delete on my phone, meaning I have to do it manually, which is annoying.I have tried deleting and adding the email account again on my BB but I still have the same problem.
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Jun 29, 2012
Is there a way i can change the settings if i view my hotmail emails on my pc that they won't show up as unread on my blackberry?
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