IPhone :: Verify Account But Not Connect To Exchange 2010 Server?
May 11, 2012
Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
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Mar 20, 2012
We have just started experiencing these issues on some our customers iphones. they click on a message header and get "Message not downloaded from server", this used to happen with just graphic contented or embedded html with graphics, however after IOS upgrade to the latest version, even text E-mail is experincing this.
Info:
iPhone 4
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May 25, 2012
after configuring the work e.mail and added as exchange e.mail, it keeps showing " failed to connect to server" other times it says can't verify the account information?
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Apr 11, 2012
i was able to add exchange without any problem but when i go to the mail it will have error 'cannot get email'. i setup all the activesycn configuration in exchange 2010 and firewall ports. i have no problem connecting from my mac laptop with outlook-mac, it sync fine with calendar/contacts/task.
Info:
iPhone 4, iOS 5.1
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Jun 20, 2010
I've been connected to my work email account through Microsoft Exchange for the past year with no problems. I was trying to send out an email today, and my iPhone could not connect to the server. I tried to re-connect multiple times, ultimately deleting the email account from my phone and attempting to re-install it. When I put in all the info into their respective fields and hit "next," all I get is a message that says "Exchange account verification failed." When I go through and save it anyway and try and update emails, it says that it cannot connect to the server. My IT dept. says no changes were made, and I've already tried a restore and restored from a backup, as well.I have no contacts, emails, or calendar on my phone!
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Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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Jul 17, 2010
Just getting my wife's iPhone 4 setup and updated to 4.0.1. Her Microsoft Exchange account works correctly on her old 3G (3.1.3) and on her iPad (3.2.1) but gives this error when trying to retrieve mail: "The connection to the server failed" on the iPhone 4. We have re-entered the correct information many times and also tried the account on my iPhone 4 and it gives the exact same error.
Again, the account seems to setup and verify fine under settings > mail > etc.. but once we try to retrieve the mail it fails with the server error.
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Jul 7, 2011
I have an exchange server account, the mail is configured both on my outlook & BB. when someone sends me an email, I will receive on the BB again when I open the outlook and view the same email, the same email pops again on my BB. Tired of deleting the duplicate emails.
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Dec 13, 2011
I have just bought a Lumia 800 for my MD but I can't get it to connect to our exchange server. I have downloaded an SSL certificate copied from old windows mobile device (so i know the certificate is good). The certificate says it installed on the Lumia but I am still getting error message saying certificate is not trusted. I suspect the certicate is installed in the wrong place on the phone.
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Aug 1, 2010
I cant seem to connect to my ovi account via ovi suite (could not sign in), it asks if the internet connection is working.Though when i try log in via the ovi website I have no issues.
It wouldnt have bothered me but now it asks to log in for me to update the phone software so cant update. If this doesnt get resolved I am hoping that software updater in pc suite still works? I had this response from Nokia but not very helpful:"This problem could be related to security software on your PC preventing Ovi Suite from accessing the internet.
In general, we recommend setting the security settings to Medium level within any security software. Setting security to High level may cause issues in attempting to sign into the Ovi Suite Service or when downloading music.You may need to check with the vendor of your security software for specific configuration instructions."
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Dec 22, 2015
I just bought a used Verizon Galaxy S5.Im using it on T Mobile. I have a personal and work email accts.I was able to setup my personal email but My work email just keeps saying cannot connect to server.I had them both setup on my old phone and I setup all my employees work emails with no problems..
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May 8, 2012
I have an iPhone with the latest update 5.1 and I'm configuring the Organization's email on it. The problem I'm facing is that the emails will keep redownloading again and again.
First when I configure the account it works well and downloads all emails, then after some time when I re-open mail application on iPhone, the emails will be downloaded again.
Info:
iPhone 4, iOS 5.1
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Jul 9, 2011
I tried to set up an e-mail account and when I went on set up, email accounts, it said it couldn't connect to the server. Also when I try to log on to facebook, twitter, windows love messenger and yahoo messenger, it say that it cannot connect to the sever. What is the server and how do I connect to it?
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Apr 20, 2012
using password for the exchange account exchange
Info:
iPhone 4S
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Jan 10, 2012
today my company's email provider changed the hostname for the Exchange server, so I'm stuck with my E72 not syncronizing any more, since I can't edit the server name field in the configuration properties.First of all: is this behavior by design? Because in case it is, the "Change" item in the Options menu should really be removed.
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Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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May 14, 2012
I cant verify mY apple id
Info:
iPhone 4, iOS 5.1.1
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Mar 14, 2011
I have had a BB for two years which has worked perfectly with my personal email adress using my servers. I have upgraded to a 9780 and now I cannot set up my email. Setup on both BB and online keeps returning a message "can't find you mail server" and then sends me an email via that server to my PC. I have spoken to technical support who can say nothing other than,"there is nothing wrong with us!". However, my ISP has monitored his system and found no attempted access when I try to verify my mail servers. My email works perfectly for eveyone else, not my new blackberry.
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Apr 23, 2012
how do i verify my account has been hacked
Info:
iPhone 4S, iOS 5.1
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Jun 10, 2012
What did i do to verify my itunes account
Info:
iPhone 4S, iOS 5.1
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Dec 17, 2010
I've tried to nail down for a long time whether this is possible or not, and I thought I would go to y'all for your feedback. Is it possible to use BIS to synchronize Calendar and Contacts over the air with a Blackberry and Exchange 2010. If so, do you have any reference that might show the proper configuration process.
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Jun 4, 2012
Calendar sync with exchange 2003 but after upgrade to exchange 2010 my Calendar doesn't sync anymore.
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Aug 31, 2014
It says i have to verify my account but i have no computer and it was sent to my apple email and i dont know how to check my apple email ...
Info:
iPhone 4S, iOS 7.1.2, connected to straight talk
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Jun 23, 2012
I just set up Exchange 2010 and it runs greats supports SSL for IMAP POP and Activesync. IMAP is great because you have access to all your Inbox folders (with Active Sync / Exchange you can only have 1 such mailbox - blows). I've set up IMAP to my server on Android and BBs for my company clients - works great. I use IMAP at home with Outlook - great! I set up my Nokia Belle C7 and it pulls 20 random old messages off the server. I cannot figure out why it refuses to update the inbox contents.
I set to subscribe to all my other IMAP inbox folders no prob, it sees them. It outright refuses to see anything but the random old messages in my inbox? Whats going on? My phone is C7 Belle updated completely. I set up the account again as a "Hotmail" account and specified the exchange server - works very well and syncs well. Here you don't have access to any Inbox folders. Is this a bug with Nokia IMAP and exchange? I have another IMAP account which does work with Nokia.
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Jun 28, 2012
Wanna check whether in anyway my BB could direct access mailbox Microsoft Exchange 2010 without BES (private and/or Company).
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Sep 26, 2011
I am using hosted Exchange server 2010 for many years and have around 500 contacts with pictures in my contact book. Once I receive Motorola Photon 4G same as on my prior Epic 4G I sync to exchange account and all my contacts with pictures was there. I do not even yet sync to any other account. I need to reflush my phone, using regular stock software I did stock reset (factory default with erasing data from both storage cards) and once phone back I again link it to my exchange account. It resync all contacts as expected, but this time without any pictures. I did not make any changes on exchange server between 2 sync. I can still see picture on exchange webinterface, ipad and outlook. I repeat delete, reset and resync on my android multiple time, I went to exchange webinterface and delete link to this phone account. No pictures, whatever I do can not get it back, but I know it was working. I installed for fun exchange by touchdown and it sync all ocntacts with pictures, problem I do not like it as it keep contact and calendar in it own database and it not easy to integrate with other apps.
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Apr 18, 2012
My iPhone 4S isn't syncing with Exchange server, when i have deleted emails and or filed them via my laptop. Currently lapton says i have 60 email in inbox, and iPhone says 118.Also i have noticed that iTunes isn't opening when i connect the iPhone to my laptop.Both iPhone and iTunes is on the latest verison of OS.
Info:
iPhone 4, iOS 5.1
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May 7, 2012
The contacts on my iPhone comes from my Works Exchange server. I leave leaving my work on Friday. Once they disable me on the work exchange server, will I loose my contacts on my iPhone? Is there any way of saving these contacts that are already on the phone?
Info:
iPhone 4S, iOS 5.1
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May 22, 2012
iphone won't sync since updating to IOS 5.1.1; get mesage saying "unable to verify" or can't connect with server
Info:
iPhone 4, iOS 5.1.1
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May 31, 2012
I'm having an issue with IOS 5.1.1. Since Monday, my iPhone is downloading emails from my Exchange (outlook) account like it always has, the problem is, when I delete an email in Outlook, it's not deleting from my phone. Similarly, reading an email in Outlook doesn't mark it as "read" on my phone. This leaves me at the end of the day with hundreds of unread/extraneous emails on my phone that I have already addressed, filed or deleted in Outlook. How do I correct this?
This is weird because it has worked correctly with everything syncing properly up until this week, and I did not update anything.
I'm using a PC for the Outlook - same PC as always, and no updates unless my company updated something remotely without my knowledge.
I have set up my email account using the "Exchange" option when I added it. Already tried deleting and re-adding the account (twice).
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May 9, 2012
I updated my iPhone4 and now it is unable to verify my exchange account information. how to fix?
Info:
iPhone 4, iOS 5.1
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