BB Software :: Can't Verify Email Server
Mar 14, 2011
I have had a BB for two years which has worked perfectly with my personal email adress using my servers. I have upgraded to a 9780 and now I cannot set up my email. Setup on both BB and online keeps returning a message "can't find you mail server" and then sends me an email via that server to my PC. I have spoken to technical support who can say nothing other than,"there is nothing wrong with us!". However, my ISP has monitored his system and found no attempted access when I try to verify my mail servers. My email works perfectly for eveyone else, not my new blackberry.
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May 11, 2012
Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
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Jul 23, 2012
I have some issues in my BB when trying to send an email, before I write the contact name and the system show me to select a contact, today I dont know why I write the contact name, but the system not show me any contact to selec and I cant chose "SEND".
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Jul 25, 2012
How can I verify my password for my email at the Blacberry internet Service when I forget my password and they sent my password to my blackberry which can't recieve or sent emails. The email about the verification was sent to my blackberry so I don't have the email on my computer.
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May 3, 2011
I receive an e-mail every once & a while saying that I must verify my e-mail password in order to continue sending/receiving messages on my phone. This would be fine if I was able to do so through my phone, but I am not. When I go to the set-up page to enter my password and try to click on the e-mail accounts button, nothing opens (it never has). Is there a way to fix this so it will open? Or a way to verify my password for now until I can get it fixed?
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Apr 16, 2012
Had my BB for over 1.5 years and had the same emails the whole time. Today I stopped receiving emails and got a message from BB asking me to verify my addresses/PWs through the set up. Problem is each time I put in the details it says 'Username is invalid. A user name must be at least 4 characters.' it's a full email address so is more than 4 characters!
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Mar 29, 2012
Error adding a new email address that can recieve iMessages. Unable to verify email because it is already in use. how do I make it not in use?
Info:
iPhone 4, iOS 5.0.1
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Nov 23, 2012
So I've had my blackberry curve for almost two years email has always worked fine on it until recently. I moved out of province and finally got around to changing my phone number to a local one not long after that I decided to back up my phone on my pc since I hadn't done it in a really long time. Well when I plugged my phone into my computer i thought it was weird it didn't recognize my phone it kept saying it was a new devce when I know I've back it up before. Then a few days later I get an email on my phone saying I need to validate my password for my email and wont be able to send or receive emails until I do so. It gives me two options, open blackberry internet service account through my set up icon on phone or using the computer.
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Oct 31, 2011
I had to switch back to my BB8300 because my torch messed up. I just updated everything for my torch and now my email won't verify. I am back to using my BBTorch 9800 and the message I keep getting is: Sorry, unable to continue your session. Please log in again. I keep trying to log in and get the same message.
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Sep 15, 2011
every-time i try to sign in to my blackberry app world it says it cant verify email and password?
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Jan 19, 2012
my phone was in repair and after i got it back my emails do not seem to work. i cannot delete or verify the email accounts, even though i am typing the right password. the message i get is "sorry, unable to continue your session. please log in again" . i tried memory swipe.
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Oct 2, 2012
I want to verify my email addresses in my phone through the setting icon and I can't sign in by using my username and passward which I'm using them to login at my account through the website though the computer .... it seems the phone doesn't recogize the details ...
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Nov 12, 2012
I receive an e-mail every once & a while saying that I must verify my e-mail password in order to continue sending/receiving messages on my phone. This would be fine if I was able to do so through my phone, but I am not. When I go to the set-up page to enter my password and try to click on the e-mail accounts button, nothing opens (it never has). Is there a way to fix this so it will open? Or a way to verify my password for now until I can get it fixed? It's really annoying not being able to do so myself.
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May 12, 2011
I have a user name and password before I can go onto e-mail settings to verify my e-mail address. Problem - I cant remember user name or password. How do I disable this security feature? I miss getting my e-mails on my blackberry.
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May 26, 2011
Suddenly, I received an email message from Blackberry Internet Services that asks me to validate my Yahoo email password. However, my Manage Internet Email icon no longer works (for some reason) and I get an error message when I try to use it. ERROR Site cannot be used in this manner. use URL or link provided to you by your service provider. what that means or why I am suddenly getting that!
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May 10, 2011
I cannot verify my work email password. I know that the password is correct because I can access my email on my computer. The email account has always worked until this weekend. Also, I cannot download the latest upgrade -- I have tried through my computer and my phone.
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Mar 29, 2012
wont let me vertify my email to download apps a put my password in it says u need 2 vertify ur email
Info:
iPhone 4S, iOS 5.1
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May 23, 2012
how do i verify my apple id when it isnt sending me the email
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May 25, 2012
I am trying to verify my email contact address with Apple. In the confirmation email I received, the link to verify is not active. This has been going on for over 2 weeks. They keep sending emails where I can't click on "VERIFY Now".
Info:
iPhone 3G
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Jun 29, 2012
I get the ''unable to verify email because its in use'' message when trying to change the email address in messaging setup?,
Info:
iPod touch, iOS 5.1.1
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Jun 14, 2012
I recently recieved a message to login into the internet service to validate the password for my email services so that I can continue to receive email messages. I have forgotten my password. So when I tell them my email address and to send my password, the message is that they will send my password TO MY BLACKBERRY - HOWEVEr - if Im not recieving email messages, how can they send it to my blackberry?
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Jul 5, 2010
Yesterday and today my email accounts will not re-validate (if thats a word). I read all the messages about passwords being "incorrect" which affects validating email accounts and this is my problem. I have done the same thing: changed passwords, tried logging in through the computer and showing the password so i know its correct etc. I have even waited hours before attempting to validate my email again.
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Aug 22, 2012
I realized at work today that I had not received any email from my hotmail account in a couple days. I tried veriifying the email on my Blackberry Pearl but receive a mesaage stating my password is incorrect. Since I had to verify my email to post this message my password is apparently working from an internet connection. I have looked at the other posting and tried the host routing table register and taking the battery out but am still unable to register my email. Is there anything else I can do to try to fix this?
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Oct 17, 2011
Received email from BB saying I needed to verify password for my personal email account (which has stopped sending emails to my phone but I still get business emails.) I go to: Settings>Manage Internet Email> and get an error message saying "Your device had a problem connecting to the server" This is continual, even after powering on and off.
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Apr 14, 2011
I try to sign into the app world and it says it cant verify my email and password. I tried clicking the forgot password and I keep getting the message that Blackberry App world is having trouble connecting to the Blackberry App world server with the error id 30637. I've gotten apps before so I don't understand why I am getting this message!
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May 1, 2011
We lost our BES serer at work and had to set up a new one. To re-activate my device i was required to wipe it. I am now back on the network, but have lost my internet email account. I go to the setup screen and my 3. Accounts show. I am asked to verify but get the message that 'your session cannot continue'. I cannot re-activate the accounts, or delete them or add new ones.
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Mar 26, 2012
how come my phone won't verify my email address after changing my password
Info:
iPhone 4S, iOS 5.1
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May 31, 2012
My iPod touch cannot verify my email address, it tells me to check my mail but I don't recieve anything.
Info:
iPod touch
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Nov 15, 2011
My BlackBerry has been sending and receiving e-mail fine for days. Suddenly, I get a message that I can no longer receive messages until I verify my e-mail. So, I do as I'm told and I
1) go to the home screen
2) click setup icon
3) click e-mail settings
I give the correct e-mail and password information and I keep getting an "Invalid" message. Is there a technical support number I can call? It's a busy holiday week and this is my business phone.
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Dec 13, 2011
I received an email from Blackberry telling me to verify my gmail password. I tried to verify my password for the next week without any success. I receive a 4 or 5 digit code via sms but when I copy and paste I'm told I need a code that ends with 13.
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