BB Software :: No Longer Receive Messages Until Verify Email?
Nov 15, 2011
My BlackBerry has been sending and receiving e-mail fine for days. Suddenly, I get a message that I can no longer receive messages until I verify my e-mail. So, I do as I'm told and I
1) go to the home screen
2) click setup icon
3) click e-mail settings
I give the correct e-mail and password information and I keep getting an "Invalid" message. Is there a technical support number I can call? It's a busy holiday week and this is my business phone.
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Dec 12, 2013
All of a sudden the phone couldn't automatically log into my yahoo email. I've changed the password and everything. Now I deleted the account from the phone and tried adding it again. It says "authentication failed, verify username and password". I'm 100% certain both are correct.
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Jun 14, 2012
I recently recieved a message to login into the internet service to validate the password for my email services so that I can continue to receive email messages. I have forgotten my password. So when I tell them my email address and to send my password, the message is that they will send my password TO MY BLACKBERRY - HOWEVEr - if Im not recieving email messages, how can they send it to my blackberry?
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May 31, 2012
I cant receive longer text messages. Is there a setting I need to change?
Info:iPhone 4
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Aug 9, 2010
I have been unable to send or receive text messages and audio/mms. After some investigation, I believe the issue is a memory one. Once I change the "Memory in use" setting to phone memory rather than my 8GB microSD card I can send and receive messages.I tried to delete text messages from the memory card but nothing happened, they will not delete.
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Sep 2, 2010
I upgraded to the newer version and everything seems ok except text messaging. I can send them but when others respond, I don't receive them.
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Sep 1, 2015
I had to update my S5 over the weekend and since the update I no longer receive notifications when I have a text message. All of my setting are set correctly. What can be done to fix this?
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Dec 16, 2015
My Nexus 5 phone is running Android 6.0.1, but shortly before that, I switched from a T-Mobile Prepaid plan to a postpaid plan and then, immediately back to a prepaid plan again. The thing is that I had a $30/month prepaid plan which is not available as a postpaid plan. But no one told me. They just said that I was eligible for a postpaid plan after 18 months. Of course, I jumped right back when they wanted to charge me $50/month. So that is what caused the texting trouble.
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Dec 19, 2012
I have recently downloaded the new Yahoo mail app and after doing so I no longer receive a notification that I have received an email. I use light flow and it is set up properly for all other notifications.
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Jun 10, 2012
My Blackberry Curve will no longer let me access the internet or facebook app, it won't let me follow links on my emails and BBM has become very slow, when I try to access the internet or internet based things like facebook or app world it says I need to verify settings.
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Jul 13, 2011
Cannot receive email messages. outgoing messages works ok.
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Jun 20, 2012
Can I receive text messages through my email as well as my iPhone?
Info:
iPhone 4, iOS 5.1
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Jan 10, 2010
Rogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
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Mar 31, 2010
I got a BB Curve 8520 and noticed a big delay in receiving txts and emails, what could be causing this and how can i fix it?!
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Feb 20, 2010
i was receiving email messages from my gmail account on my blackberry 8900, but after that i it has completely stopped.my blackberry is on t-mobile and os version is v4.6.1.114. Can someone please help?
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Apr 25, 2012
I changed my email password on my computer and since then I have not been able to receive email messages on my phone, I tried adjusting the email setup, it just wont allow me.
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Jul 25, 2011
The Atrix was my first smartphone and was excited to set up my email account. Was unable to get it to work but successfully set up the K9 app.With the new GB release I thought I would try the stock app again. Now I can send messages but can't receive any with the stock email app. I have my own web domain and pop3 email. Any ideas why this won't work with the stock app although it does work with the K9 app?
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Aug 23, 2010
I am having the same issue described in the overview of article KB11172, and have tried all the solutions listed there, but to no avail. The odd thing is, I have 4 9630s connected to my BES, and 2 are working fine, and 2 are not able to receive the emails. How could this be? Something on the handhelds?
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Apr 17, 2015
I recieve my WhatsApp messages and emails with a big delay, it happens on 4g and WiFi its really irritating me
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May 29, 2011
I am not able to receive the text message to verify my phone. I want to be able to download games from my computer to my phone by sending it. I am guessing that I need to verify this first. Now I am having a problem even purchasing the games on my cell phone with my credit card.
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Jul 29, 2010
I have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
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Jun 17, 2011
I am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
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Jul 23, 2012
I have some issues in my BB when trying to send an email, before I write the contact name and the system show me to select a contact, today I dont know why I write the contact name, but the system not show me any contact to selec and I cant chose "SEND".
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Jul 25, 2012
How can I verify my password for my email at the Blacberry internet Service when I forget my password and they sent my password to my blackberry which can't recieve or sent emails. The email about the verification was sent to my blackberry so I don't have the email on my computer.
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May 3, 2011
I receive an e-mail every once & a while saying that I must verify my e-mail password in order to continue sending/receiving messages on my phone. This would be fine if I was able to do so through my phone, but I am not. When I go to the set-up page to enter my password and try to click on the e-mail accounts button, nothing opens (it never has). Is there a way to fix this so it will open? Or a way to verify my password for now until I can get it fixed?
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Apr 16, 2012
Had my BB for over 1.5 years and had the same emails the whole time. Today I stopped receiving emails and got a message from BB asking me to verify my addresses/PWs through the set up. Problem is each time I put in the details it says 'Username is invalid. A user name must be at least 4 characters.' it's a full email address so is more than 4 characters!
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Mar 29, 2012
Error adding a new email address that can recieve iMessages. Unable to verify email because it is already in use. how do I make it not in use?
Info:
iPhone 4, iOS 5.0.1
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Nov 23, 2012
So I've had my blackberry curve for almost two years email has always worked fine on it until recently. I moved out of province and finally got around to changing my phone number to a local one not long after that I decided to back up my phone on my pc since I hadn't done it in a really long time. Well when I plugged my phone into my computer i thought it was weird it didn't recognize my phone it kept saying it was a new devce when I know I've back it up before. Then a few days later I get an email on my phone saying I need to validate my password for my email and wont be able to send or receive emails until I do so. It gives me two options, open blackberry internet service account through my set up icon on phone or using the computer.
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Mar 14, 2011
I have had a BB for two years which has worked perfectly with my personal email adress using my servers. I have upgraded to a 9780 and now I cannot set up my email. Setup on both BB and online keeps returning a message "can't find you mail server" and then sends me an email via that server to my PC. I have spoken to technical support who can say nothing other than,"there is nothing wrong with us!". However, my ISP has monitored his system and found no attempted access when I try to verify my mail servers. My email works perfectly for eveyone else, not my new blackberry.
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Oct 31, 2011
I had to switch back to my BB8300 because my torch messed up. I just updated everything for my torch and now my email won't verify. I am back to using my BBTorch 9800 and the message I keep getting is: Sorry, unable to continue your session. Please log in again. I keep trying to log in and get the same message.
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Sep 15, 2011
every-time i try to sign in to my blackberry app world it says it cant verify email and password?
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