BB Bold :: Cannot Receive Email Messages
Jul 13, 2011Cannot receive email messages. outgoing messages works ok.
View 1 RepliesCannot receive email messages. outgoing messages works ok.
View 1 RepliesRogers Blackberry technical support has tried everything and they are now telling me it's a hardware issue, and I need to pay full price for a new phone because my warranty has expired. I don't think it's a hardware issue. I will explain. A few days ago I installed Blackberry Desktop Manager 5.0.1 on my new computer. After connecting the Bold to my new computer, Blackberry Desktop Manager stated that a few of my applications are old and upgrades are recommended and therefore I upgraded. One of these upgrades included an upgrade to my operating system (to version 4.6.0.303).
After installing and re-booting, the smartphone did not work the same. I was able to use the phone, text message, and internet (rogers mall website directly and not search engine like before) but I could no longer set up e-mail, and PIN messages. I contacted Rogers Blackberry technical customer and we re-boot several times...did not work, then re-installed the operating system several times...did not work. I also checked Host Routing Table, and it was empty (as per technical support there should be a log of files). I tried to register and nothing changed. The only other change that I noticed is next to the 3G characters, there used to be a blackberry logo (4 dots), and now it's gone. I only see 3G.
I changed my email password on my computer and since then I have not been able to receive email messages on my phone, I tried adjusting the email setup, it just wont allow me.
View 4 Replies View RelatedI have run into a massive problem with my BB email.I can compose/send and receive email pushed to my phone but I cannot seem to REPLY to messages by hitting reply. Instead I receive an error saying that I can only compose a draft. Now this only happens when I am replying to an already pushed email. I have already tried resending service books and resending HRT.
View 9 Replies View RelatedCan I receive text messages through my email as well as my iPhone?
Info:
iPhone 4, iOS 5.1
I got a BB Curve 8520 and noticed a big delay in receiving txts and emails, what could be causing this and how can i fix it?!
View 5 Replies View Relatedi was receiving email messages from my gmail account on my blackberry 8900, but after that i it has completely stopped.my blackberry is on t-mobile and os version is v4.6.1.114. Can someone please help?
View 12 Replies View RelatedMy BlackBerry has been sending and receiving e-mail fine for days. Suddenly, I get a message that I can no longer receive messages until I verify my e-mail. So, I do as I'm told and I
1) go to the home screen
2) click setup icon
3) click e-mail settings
I give the correct e-mail and password information and I keep getting an "Invalid" message. Is there a technical support number I can call? It's a busy holiday week and this is my business phone.
The Atrix was my first smartphone and was excited to set up my email account. Was unable to get it to work but successfully set up the K9 app.With the new GB release I thought I would try the stock app again. Now I can send messages but can't receive any with the stock email app. I have my own web domain and pop3 email. Any ideas why this won't work with the stock app although it does work with the K9 app?
View 2 Replies View RelatedI am having the same issue described in the overview of article KB11172, and have tried all the solutions listed there, but to no avail. The odd thing is, I have 4 9630s connected to my BES, and 2 are working fine, and 2 are not able to receive the emails. How could this be? Something on the handhelds?
View 3 Replies View RelatedI recieve my WhatsApp messages and emails with a big delay, it happens on 4g and WiFi its really irritating me
View 10 Replies View RelatedSuddenly I cannot receive mms messages tells me error 403 not authorised to use page
View 1 Replies View RelatedI am unable to receive any picture messages?? I am also unable to set up a personal email account through blackberry its only giving me the option of a works email??
View 1 Replies View Relatedonly realized 5 days a go that my BBM had stopped working. I'm able to send messages and my contacts recieve them, but they stay as 'D' on my screen, but when they send a message back I do not recieve it but it says 'D' on their screen.I don't think i have changed any setting or messed with anything. I have tried delteting and reinstalling BBM but still the sane problem. Data Services are also on.
View 2 Replies View RelatedI originally had a Verizon blackberry phone. Then I unlocked it, gave it to my sister, but then at first when I tried to call her new ATT number, I couldn't. If I called from the phone to my house. The caller ID was my old number?. Even when I texted it was my old number even with her new SIM card in it. So then I tried playing around with mobile network options. I found a way, kind of. This is what I did
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I recently encountered an issue on my phone, I previously could receive messages and send to all my contacts within and outside my location, but last week I could only send messages to my contacts abroad and it shows delivered (D), but not read (R). However, got a call from my friend in the UK that he reads my messages and whenever he tries to reply, the messages never gets to me. He also receives my broadcast messages.
View 1 Replies View RelatedI cannot send or receive any bbm messages from outside USA. if i tried sending a bbm it shows that it is delivered, but nothing more than that. i have contacted T mobile and they refreshed my account, but it's my phone and not the network because i tried another simcard (but still same problem ). This problem started 4 days ago, but before that the phone was working perfectly,
View 1 Replies View RelatedI can't receive emails and BBM messages on my Blackberry Bold 9900. I have tried registering the phone on the wireless network, sending the service book, and removing the battery. All of which have been completed sucessfully, but they have made no difference, I still can't receive messages.
View 1 Replies View RelatedUpdate last week and then one email address won't work. When I contacted server provider, they gave me server to use, port, etc. but I cannot change those on my Blackberry. (Or can't find out where to do it). When I delete and add the email address, it doesn't give me the option to put in the popmail address, or designate the proper server and port. Tried to do it on the computer but phone won't allow me to do it.
View 1 Replies View RelatedCarrier: T-Mobile
Device: Blackberry 9700
Issue: NOT able to receive any text messages. I can send messages and they are all being delivered. I pulled the battery and re-registered the host routing table. This happened last week, so they replaced the device and SIM in the store. Now it's happening again.Does anyone know what to do? I really don't want to call Tech Support.
I have a contact on BBM which I have been able to talk to fine for the past few months but recently he has become unable to send messages to me but he can receive my bbm messages. We have tried removing each other as a contact, reading and if I read him it just says 'pending' also we have updated so we have the same version but still nothing!
View 2 Replies View Relatedmy BB have a trouble in BBM, the blackberry messenger cant receive instant message,cant invited,n can accept other invitation. can someone help me to solve this problem thx b4.
View 1 Replies View RelatedI downloaded bundle 2392 through the usual Updates roughly two weeks ago. Since then my BB Bold 9900 continuously stops receiving emails, texts and I cannot access the web. When trying to use the web, I get the message "a coomunications failure has occurred". I can turn the phone off, remove the battery, reinstall and turn on then I will receive all messages not already downloaded. But, after this process finishes, the problem starts all over a few minutes later - no more messages, no web access.
View 1 Replies View Relatedbit of a novice on bberry support. Use my bberry for work emails . Am on vacation in seychelles, coming from UK, have strong Cable and Wireless 3g reception , but cannot send or receive mails. any tips on how to approach this problem would be most welcome
View 1 Replies View RelatedI would like to buy a new BB phone but no-one is able to advise me how I can set it up to send and receive Japanese messages as well as English. Any information about which model to buy and how to set it up so it can cope with Japanese.
View 3 Replies View Relatedwhen i receive messages or emails the led flashes red but only for a set amount of time! i didnt check my phone for a while because the LED wasnt flashing, which i thought meant i didnt have any messages or missed calls! i had a couple of missed calls and messages!is there any way of changing it so it flashed until the message is read?
View 14 Replies View RelatedI have just received my new bold 9700 handset. I have set up both my gmail and Hotmail accounts.Unfortunately, I can't seem to receive any mails from my hotmail on my handset even though they do arrive on my hotmail. This is not the case with gmail, which seems to work fine and push the emails to my handset as soon as they arrive. Can any one please help me out here?
View 2 Replies View RelatedMy phone is giving me an error. It says Error 28>=28. I'm not able to send or receive any text messages.
View 2 Replies View Relatedwhenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
View 6 Replies View RelatedSo I just recently upgraded from the curve 8310 to the new bold 9700 on att literally two days ago and i love it! But one problem i'am having trouble with sending and receiving text messages. I have called att customer care numerous times and powered cycled my phone as many times as I can count but still nothing, I have also checked to see if the "service center" number is correct and it is, I still have no clue what it could be. When i send an sms text message and scroll up to the message it says "sent" and the date and time but i ask the recipient if he/she has received the text but still nothing.
View 5 Replies View RelatedI upgraded to the newer version and everything seems ok except text messaging. I can send them but when others respond, I don't receive them.
View 2 Replies View Related