Motorola Xoom :: Cannot Setup Exchange 2010 Active Sync Account?
Jan 5, 2012
Cannot setup Exchange 2010 Active Sync account. I keep getting the following error:"You entered an incorrect server address or the server requires a protocol version that Email does not support"'m an Exchange admin & have other devices in the enviroment. My account works on other devices. I've tried other test accounts on the Xoom & cannot get it to sync with Exchange. I've created a new policy as per the instructions found here - https://motorola-global-ortal.custhelp.com/app/answers/detail/a_id/65228/~/motorola-xoom-%E2%80%93-%22this-server-requires-security-features-that-your-android still the problem persist.
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May 25, 2012
after configuring the work e.mail and added as exchange e.mail, it keeps showing " failed to connect to server" other times it says can't verify the account information?
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May 24, 2012
Exchange Active Sync is not working for me. It will not sync anything. I can not get or send email.This had worked fine for months. Tried rebooting phone and deleting and adding back account. In the settings did the verify account and it says sucessful. Works for email if I use the "Email Accounts" option and not "Corporate Sync" option but I need my contacts and calander also to work.
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Jun 16, 2011
When setting up my account is tells me "cant establish a reliable connection to the server" i've even set up an account on my computer and tried logging in instead but it still gives me that failure notice!
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May 11, 2012
Hey, I am having issues connecting my iPhone 4 (iOS 5.1) to my Exchange 2010 server. When I create the account in my iPhone it verifys and leads me to believe the account is functional. When i go to send/receive mail, I receive a "Connection to the server failed" error. I have port 443 open on my firewall and can send/receive from OWA.I have rebuilt the account numerous times with both SSL turned on and off (both server and phone side).I have no special policies configured on the server either.
Info:
iPhone 4, iOS 5.1.1, Exchange 2010 fully patched
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May 19, 2011
My Verizon user account setup for your Xoom 3G service? To get registered they send you a text message with the password. Obviously that doesn't work, so what's the next step? They send you the password in the mail. So, got the letter, go back to their site and enter the device's phone number and temp password. It doesn't work. I call customer service, and the only other option is to get *another* letter in the mail.
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Apr 20, 2011
I have Corporate Sync set up with my company Exchange server for contacts only. Worked fine initially, but has been on and off again last few weeks. It is randomly not showing the Exchange contacts. At times they are all there, other times not. I'm not positive, but I think this issue started after the 1.57 upgrade. Incredibly frustrating when you're out and need to make a call and the contact isn't there.....If I update my credentials for the account, it shows "Updating service" and seems to finish fine - Not getting any password or connection errors.
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May 28, 2011
I have added an Exchange account to the Xoom. Guess that kind of account is based on what is called ActiceSync.
Unfortunalety it does not sync calendar and contacts automatically. It only syncs when I reboot the tablet, or when I turn off and on syncing manually in the settings.My provider uses an Open-Xchange server. My Android mobile phone syncs perferctly well with it.
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Jun 4, 2012
Calendar sync with exchange 2003 but after upgrade to exchange 2010 my Calendar doesn't sync anymore.
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Nov 11, 2011
I set up my corporate Exchange account using the Corporate Sync. It works fine when I am on 4G but when I switch to my Netgear 600 router at home I cannot sync with the Exchange account. Everything else works while on Wifi including my Gmail.
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Mar 16, 2015
Short and simple, got the s5 today, I am a current s3 and tab 4 owner. The s5 has 4.4.4 loaded but I can't seem to get the active sync account created. I can add them all day long on the S3 and Tab 4 which both have 4.4.2 on them. I've read that 4.4.4 has some issues?
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Jun 2, 2012
I need my contacts from my gmail account which is also my account email to itunes get my contacts
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Jun 13, 2012
HOw do I delete emails received on iPhone without deleting from exchange mail inbox?I have exchange mail and yahoo mail
Info:
iPhone 4, iOS 5.1.1,
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Apr 24, 2011
Equipment: Blackberry Pearl; PC running Windows 7 and Outlook 2010; PC running Blackberry Desktop software 6.1.0.35. I recently installed Apple's icloud on my PC, linking Outlook 2010 with my iPad. Prior to this I would sync my Blackberry with Outlook. Now that I have icloud installed, Outlook has another account, icloud.I understand I can only sync one Outlook account with my Blackberry, via the Blackberry desktop software. I've gone into the Organizer> Configure settings> Advanced, and try to map the folder associated with icloud. When I go to click on the expand box (plus sign), I get an error box that comes up:Runtime error Error Encountered. Error code 0x80043bea. Check documentationI have no way to now sync my blackberry with my other devices which are now sync'ed with Outlook via icloud.
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Sep 16, 2010
I have been using Sony Ericsson G900 for more than a year.I had configured the ExchangeActiveSync 2.019 on the phone to work my official mails. It worked for at lets for 1 month and it stop working. It kept giving Sync Issues. I showed it to the Sony Ericsson service center but they said its an application issue. Even after reloading the software, i still facing the same issue.I purchased this phone consider this as one of its best quality but it does not work. Can anyone help me with this.
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Jun 18, 2010
Is it possible view my e-mails in HTML in an HTC Legend connected to an Exchange Server?
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Feb 12, 2012
Since upgrading to ICS, my phone will not sync with the Exchange Server.I've reformated the SD card & done the SW repair proceedure on the phone.I've deleted the phone profile on the Exchange server - so Exchange can detect and reload the profile anew The mail client doesn't show any email, but rather endlessly reports that it is syncing.The phone contacts do not sync with the server.
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Mar 17, 2012
i am just testing this on the domain and i have cofngured my ipad and iphone to download emails from the exchange. I have also installed the MobileAdmin plugin as we have exchange 2003. When i get into the website i can find my devices assinged to my account and i have started a wipe which i am told has been accepted by the device. Now my iPad has a black screen and a busy icon (circle of lines) as if it's doing something, but it's been going for 30minutes so far. How long does it take roughly (iPad2 16gb) Also is there anyway to stop a user from Jailbreaking there company owned iPad apart from contracts and disclaimers etc...
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May 6, 2012
I am trying to connect my exchange email to my iPhone without using active sync. I am able to connect it to the Mac mail program on my MacBook pro with out ay issues. Can this be done on the iPhone? Please instruct.
Info:
iPhone 4S, iOS 5.1
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Sep 22, 2012
Recently Google Sync was shut down, I followed the steps suggested by Google and went to my Blackberry Internet Service webpage. My service is with Optus in Australia. I opened the email account that I wanted to edit and checked the boxes for syncing of Calendar and Contacts, clicked save and then a message appeared on the page saying I should go to email setup on my phone and complete the security activation. When I did that I found that the email setup icon was not active
I then called Optus Tech support and was put through to a centre in Manila, they really had no idea what I was talking about and used a stock answer that it was a Google/Gmail issue. While I had them on the line I set up a new email account with Outlook.com, when I tried to sync calendar and contacts the same issue arose.
When I bought this phone I had to use the BIS to set up my email accounts, the setup email icon did not work then either but I was told by Optus that was normal and all setup should be done using BIS.
I no longer have calendar syncing which is quite important for my work.
I did try a suggestion from the forum by logging in to mobile.blackberry.com - communicate - email and editing from there but there is no option shown there for calendar and contacts, the only option is for syncing deleted messages.
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Sep 26, 2011
I am using hosted Exchange server 2010 for many years and have around 500 contacts with pictures in my contact book. Once I receive Motorola Photon 4G same as on my prior Epic 4G I sync to exchange account and all my contacts with pictures was there. I do not even yet sync to any other account. I need to reflush my phone, using regular stock software I did stock reset (factory default with erasing data from both storage cards) and once phone back I again link it to my exchange account. It resync all contacts as expected, but this time without any pictures. I did not make any changes on exchange server between 2 sync. I can still see picture on exchange webinterface, ipad and outlook. I repeat delete, reset and resync on my android multiple time, I went to exchange webinterface and delete link to this phone account. No pictures, whatever I do can not get it back, but I know it was working. I installed for fun exchange by touchdown and it sync all ocntacts with pictures, problem I do not like it as it keep contact and calendar in it own database and it not easy to integrate with other apps.
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Aug 9, 2012
Several Motorola smartphones (mainly Razr's) are creating multiple ActiveSync records in Exchange when users provision a corproate email account on their phone. One record will become blocked or quarantined causing the phone not to receive mail. The user is also emailed a notification which is generating support calls.
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Aug 10, 2010
I've just received my Vivaz Pro and I'm desperately trying to set up a mailbox to sync email from my company's MS Exchange server.
I'm trying Settings->Application->Messaging->SyncEmail but after completing all the steps nothing happens. I've read about RoadSync but I don't have it on my phone (got it from Vodafone Italy), and it doesn't seem fair to have to pay for something I definitely expect a smartphone to be able to do for free. Is there any step-by-step guide on how to set up an "activesync" mailbox on the Vivaz Pro?
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May 1, 2012
My company forces me to use a BB to access the server. I hate the BB and do not want to carry two devices. Is there a workaround for me to be able to access contacts, calendar, emails in outlook without my IT dept's help?
Info:
iPhone 4S, iOS 5.1
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Mar 29, 2012
I have an exchange mal account setup on a blackberry cruve running software V6 and the callander is not syncronising across. ive been advised ths should do it automaticly. would there be a setting i need to check or change on the blackberryf ro this to happen?
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Dec 16, 2010
How to set up the exchange mail account through the road sync. It is always given the error 1002
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Oct 17, 2011
I'm wondering if anyone is experiencing this. When there is wifi activity, I can hear a slight parasite noise if i'm listening to music (using wire connected headphones).
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May 11, 2011
Picking it up this morning I tried entering my security PIN only to find the numbers weren't registering. The problem? My finger holding the device - while not touching the screen area - was too close and was activating multitouch. Moving my finger out of the way solved the problem though my grip slips away and the device starts to fall out of my hands.
I can't be the only one that finds this tablet hard to hold. And the best part is, there's an easy remedy to the situation: give us the option to change the active screen area (e.g. shrink it by a certain number of pixels in order to give us more room to hold it). Even without changing anything else in Honeycomb this is still doable, yet I fear it will never become a reality.
Am I the only one who wants to see them let us shrink the touchable area of the screen so we can hold it better?
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Jun 9, 2012
I have a corporate email account, and we employ Exchange Server 2003, and I've set up my Xoom to sync using the corporate settings which use Exchange ActiveSync (I believe). The documentation for ICS 4.0 states that the update brings "improved email": "To help you locate and organize IMAP and Exchange email, the Email app now supports nested mail subfolders, each with synchronization rules. You can also search across folders on the server, for faster results." (link to the full article is here: [URL]
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May 14, 2011
i can create and send exchange emails, i can receive emails. however if i reply to an email it never sends. i have removed my account and readded same issue. i can send from my android 2.2 mobile.
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Jan 12, 2012
Currently I'm using Exchange 2010 and publish OWA using TMG, I also add a path EWS at the TMG listener. Then I want to add a BIS account, when I create it in the office hours till let say 11:00 PM it keep saying validation error.
But strangely if I validate early morning at 3-5 AM it works. My colleague confirm it too when he tried it, almost all the user having the same experience. I tried with different provider too, same issue.
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